Trusted Agent profile · Northamptonshire and Leicestershire
Verified
★★★★★
1,595 reviews across 3 offices and 3 platforms
Henderson Connellan has three offices, in Kettering, Market Harborough and Corby (Northamptonshire and Leicestershire). Together they have 1,595 reviews on three platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Henderson Connellan, (Market Harborough branch), recently sold my father's bungalow. Everything went smoothly and I feel that it is because all the agents knew ...Read all 104 from sellers
Having recently purchased my first home I can honestly say I'm more than chuffed with the service provided by Paddy and the team at Henderson Connellan. Being ...Read all 77 from buyers
The Henderson Connellan team have been looking after my properties for three years and I have no complaints. There is always someone to answer the phone if I ...Read all 13 from landlords
Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional ...Read all 15 from tenants
Henderson Connellan's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe found the service and level of support throughout our purchase second to none. Thank you Lewis! This was our fifth purchase and we were really impressed by the speed of response on any query, patience and level of professionalism. We would highly recommend Henderson Connelan to our family and friends.
5/5
GoogleThese guys have got a great reputation for a reason. We can’t sing their praises highly enough. We had a very stressful experience when our buyer pulled out at the 11th hour but Holly and Conan were incredibly supportive and somehow managed to keep our spirits up. They had sold our house again within a matter of days and we really felt like they were rooting for us and that they cared about the human side of the transaction. The photographer is lovely too and was so thorough and attentive to detail. We thoroughly recommend Henderson Connellan; they are personable, efficient and they certainly know their market. Estate agents often get a bad name but this team turns all that on its head. Moving house is highly emotional and stressful but they held our hand through it all and we are so grateful.
5/5
GoogleMy agent Lewis was amazing right from the start to finish. He was always very friendly and incredibly helpful. Always answered my queries in a swift and kind manner. I highly recommend Henderson Connellan, I am truly grateful for helping me buy my new home. Thank you Lewis!
5/5
GoogleIncredibly professional service. The team are so well organised, always available and ready to offer their helpful support and guidance. Henderson Connellan sell your house as they take viewers around, the marketing, knowledge of the property and personality are second to none. They really are the best around.
5/5
GoogleAbsolutely great service, whenever we have an issue, we get response back on the same day. 5 star service xxxxx
5/5
GoogleHighly recommend buying with Henderson Connellan. We've just moved into our first home and Holly was a great support throughout, helping the process to go as smoothly as possible from beginning to end. Thanks again!
5/5
GoogleHelpful, proactive, polite and always available by phone. Highly recommended.
5/5
GoogleRating only, no written review.
5/5
GoogleA friendly and professional estate agents who achieve results and get the outcomes their clients want.
5/5
FacebookRecently sold my house with Henderson’s with the help from Lee, Phil and Christie. I have to say Christie was amazing! Kept in constant contact with updates and advice. Kept me reassured when the process did not go quite to plan (solicitors). Felt like I was ringing/messaging a friend for help with the way Christie responded. Nothing felt that it was to much hassle - which I’m sure it was as it was a long process with our house being a shared ownership sale! Highly recommend Henderson’s!! Would 100% use them again in the future! Thank you again for all your help and support!
5/5
GoogleHenderson have been great with our sale and also purchase. They are so enthusiastic and are happy to help with anything. We would definitely recommend , and be using Henderson again.
5/5
GoogleWe decided to sell our house with Henderson Connellan purely based upon experiencing how professionally Conan carried out a house viewing we were interested in. Conan was incredibly helpful through the entire process of selling our house including the after sales. Thank you Conan! I really appreciate the help, time and advice you gave me throughout! Wishing you and all the team great success in your future endeavours. Would highly recommend.
4/5
GoogleWe worked with Holly on our sale - she is professional and very easy to work with. I would recommend her to friends/ family who wanted an agent in Market Harborough
5/5
GoogleJust exchanged contracts on my new home and can’t thank Lewis enough for all his help. His communication throughout the selling and buying process has been excellent, he sorted any queries quickly and kept me up to date at every stage. I can’t thank him enough.
5/5
GoogleChristie has been excellent chasing and following through , without her I am not sure we would have got this over the line !
5/5
FacebookThe work done to garden shed roof was perfect. Our garden shed roof was leaking badly. The new felting means it can now be used to its full potential . The Fixflow process works well and is easy to use.You get an acknowledgment of the your repair request immediately.and updates of progress.
5/5
FacebookGreat experience of renting a property. Great communication and easy to get hold of someone to speak to Paperwork and app for reporting issues with property are helpful and easy to use Would recommend :)
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, especially from initially seeing Holly, to market our property. She was attentive, friendly and efficient. Would definitely recommend.
5/5
GoogleA very professional service from start to finish I sold my house and purchased my bungalow through Henderson. All staff were always willing to help no matter how many times I rang a huge thank you to Christie and Phil one for selling my property and two for finding my perfect bungalow. I would not hesitate to recommend Henderson if you want a professional family feel estate agent that goes that little bit further and takes time to get to know you and your home I would strongly recommend them. Once again many thanks Christie and Phil for finding my perfect home.
5/5
GoogleRating only, no written review.
1/5
FacebookPoor customer service, will not rent house from this agency
Hi Natalia, thank you for leaving your review . I sorry to hear of your experience . I have been unable to identify your details on our system , I have sent you a request for further detail via private messenger . Regards James
1/5
FacebookPoor customer service, will not rent house from this agency
Hi Natalia, thank you for leaving your review . I sorry to hear of your experience . I have been unable to identify your details on our system , I have sent you a request for further detail via private messenger . Regards James
5/5
GoogleThese guys have got a great reputation for a reason. We can’t sing their praises highly enough. We had a very stressful experience when our buyer pulled out at the 11th hour but Holly and Conan were incredibly supportive and somehow managed to keep our spirits up. They had sold our house again within a matter of days and we really felt like they were rooting for us and that they cared about the human side of the transaction. The photographer is lovely too and was so thorough and attentive to detail. We thoroughly recommend Henderson Connellan; they are personable, efficient and they certainly know their market. Estate agents often get a bad name but this team turns all that on its head. Moving house is highly emotional and stressful but they held our hand through it all and we are so grateful.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Henderson Connellan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Henderson Connellan branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in two years, the group and its branches: 2026, 2024.
British Property Awards by year, 20242024 1 Gold and 1 Bronze The British Property Awards 2024 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
Henderson Connellan and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
RAN Awards by year, 20192019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.
Henderson Connellan and its branches won awards at EA Masters in two years, most recently 2020.
EA Masters winners in two years, the group and its branches: 2020, 2019.
EA Masters by year, 2020 to 20192020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Send Henderson Connellan a message.
Kettering has the most, with 676 reviews rated 4.7 out of 5, followed by Market Harborough with 627.
The three Henderson Connellan offices, by town:
104 reviews from sellers, rated 4.9 out of 5 on average. For example, Carol wrote: "Henderson Connellan, (Market Harborough branch), recently sold my father's bungalow. Everything went smoothly and I feel that it is because all the agents knew ..."
77 reviews from buyers, rated 4.9 out of 5 on average. For example, Will wrote: "Having recently purchased my first home I can honestly say I'm more than chuffed with the service provided by Paddy and the team at Henderson Connellan. Being ..."
13 reviews from landlords, rated 5.0 out of 5 on average. For example, Jay wrote: "The Henderson Connellan team have been looking after my properties for three years and I have no complaints. There is always someone to answer the phone if I ..."
15 reviews from tenants, rated 4.9 out of 5 on average. For example, Mark wrote: "Right from the first phone call I received excellent service regarding an enquiry for a house to rent. All the staff I have dealt with were both professional ..."
Yes. In The Trusted Agent 2026 awards, Kettering won Platinum and Market Harborough won Gold. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 5 other industry awards since 2019.
