Trusted Agent profile
★★★★★
445 reviews across 5 offices and 4 platforms
Hearnes Estate Agents has five offices, in Ferndown, Bournemouth, Poole, Ringwood and Wimborne. Together they have 445 reviews on four platforms, rated 4.6 out of 5 overall.
384
Reviews on Google
All 5 offices
58
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 5 offices
1
Reviews on Trustpilot
Business-wide
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Hearnes Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookSeriously the most friendly and professional Estate Agents I have ever worked with. Both before and after sale took all the stress out of the process! Really recommend using the team! Andy tried to take all the credit but we know it was #girlpower all the way ��
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Hi Joshua, I am sorry you have not had the responce from my team that you wanted please feel free to email me with your points. Many Thanks, James James@Hearnes.com
5/5
GoogleVery helpfull nice people friendly
5/5
GoogleGood customer service friendly staff, especially the manager
5/5
GoogleGreat Agency, really good personal service.
1/5
GoogleEven 1 star is too generous. Stay away. they continuously lie, don't know things but manage to speak up once caught out, when we already knew the information from somewhere else. Horrible company, no wonder estate agents get a bad reputation. Their work ethics are totally wrong and if I wanted to waste anymore time with them, I would take it much further.
2/5
GoogleRating only, no written review.
Hi ArkRoyal. I would be very interested to hear from you to understand the reason for your rating and try to make sure we do better next time. If you would be so kind as to email poole@hearnes.com I will deal with it in total Confidence. Many thanks, Lyndon Le Boutillier, Managing Director.
1/5
FacebookMe and my wife were let down by these muppets! Go elsewhere!
1/5
YellAggressive staff
Very unpleasant and aggressive member of staff
5/5
FacebookHaving recently bought and sold our property with Hearnes I have nothing but praise for the professional and efficient way everything went. We had offers in excess of the asking price within one week of instruction and all was completed within 5 weeks - Superb service from James, Matt and all at Hearnes.
5/5
FacebookJust exchanged contracts on our purchase via Hearnes and was very impressed with their professionalism. Special thanks to Matt for facilitating the swift acceptance of my offer in the face of strong competition and to Sandy for dealing with all the solicitors in the chain and keeping things on track when it looked like it might might collapse.I would highly recommend Hearnes if you are looking to buy or sell in Bournemouth.
5/5
FacebookWish we could give Hearnes six stars! Thank you to Matt, Andy and the whole team who achieved an offer within 13 days of our home going on the market and a mere 5 weeks after this to exchange. Remarkable. We can't thank you enough for enabling us to achieve our dream of our very own 'escape to the country'! You worked so hard on our behalf. Clearly an example of how estate agents should operate, but rarely do! Heartfelt thanks. Jan and Nigel xx
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
FacebookThank you to everyone at Hearnes for the smooth sale of my flat. I'm very pleased with my decision to instruct you to sell it for me. Would certainly recommend.
5/5
GoogleRating only, no written review.
5/5
FacebookThanks to everyone at Hearnes who helped us with the purchase of our first family home! We were kept informed at every stage of the sale which we found incredibly helpful as first time buyers. Big shout out goes to Sandy who was so happy and cheerful - it made the process so pain free :) great work Hearnes �
5/5
FacebookWe recently bought and sold through Hearnes and I can't recommend them enough. Our sold house straightaway and they found us the perfect house, exactly what we were looking for. Thank you so much to Jonathan, Sally and the team for making the whole process so easy :-)
5/5
FacebookI was so impressed with their customer service from my first telephone call. Kept me updated throughout my sale and worked really hard to get it through as soon as possible! My special thanks go to Shanice and Sandy! I would highly recommend their services!
5/5
FacebookRecently purchased a property, have to say how wonderful you were. From the minute we viewed the property to the completion, you were there every step of the way. We've had some bad experiences recently with other estate agents but we were treated so well by you. Thank you for everything. And the huge gorgeous bunch of flowers you sent congratulating us on our new home was an added bonus, a lovely touch!
5/5
FacebookExcellent communication from friendly and helpful staff. I was kept informed regularly when selling my flat and I would recommend Hearnes in Bournemouth to anyone � I will be using them again myself in the future. A particular thank you to Sandy who persevered in the face of obstacles put in the way by others in the chain and taking the stress away from me!
5/5
FacebookGood all round company . �Lynx locks Bournemouth like this company.
5/5
FacebookBrilliant firm, very caring, very very honest. They go out of their way to assist you.
Diana Smith You bear a striking resemblance to someone I used to know from high school. Where did you attend?
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ferndown has the most, with 177 reviews rated 4.5 out of 5, followed by Bournemouth with 137.
The five Hearnes Estate Agents offices, by town:
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