Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotPositive viewing experience
I viewed a property with Ben Butler who was very knowledgeable about the property and the current market. He arrived 10 minutes earlier to the viewing which was very convenient and provided a prompt same day email response to any outstanding queries.
Eva · 31 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 13 June 2024
Hi Eva, thank you for taking the time to leave a great review. We are very pleased to hear that Ben was knowledgeable and prompt in answering any queries! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotProfessional and helpful
We’ve got a viewing on Friday with the help of Ben, who is very professional and helpful. He answered all our questions and followed up our enquiry through email. Thank you Ben!
Patrick · 30 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 13 June 2024
Hi Patrick, thank you for taking time to leave such a wonderful review. We are very pleased to hear that Ben was helpful, professional and took the time to answer all of your questions! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotExcellent service from Sara and Rosie…
Excellent service from Sara and Rosie find a great tennant very quickly.
Leanda · 29 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 13 June 2024
Hi Leanda, thank you for taking the time to leave a review and thank you for the 5 stars! We are very pleased to hear that Rosie and Sara found you a tenant very quickly. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI have good experience with Hawes &Co the staff are super kind
Dania · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Hi Dania, thank you for taking the time to leave us a fab review! We are very pleased to hear that you had a good experience with us and that all staff were super kind! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleHawes & Co have provided an excellent service re Fully Managed rental property. Thank you
John · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Hi John, thank you for taking the time to leave a great review. We are very pleased that you received excellent service! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleSarah navigated the inevitable "bumps in the conveyancing road" with great calmness and made the whole experience very smooth.
Paul · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Hi Paul, thank you for taking the time to leave a fab review. We are very pleased to hear that Sarah made your experience calm and smooth! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleHawes & Co helped me find a flat and move in within 2 weeks when I moved back to the UK from abroad. Very happy with the efficiency and Sara at the Surbiton office was especially brilliant throughout.
Maha · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Hi Maha, thank you for taking the time to leave us a fab review. We are very pleased to hear how efficient Sara was when finding you a new home! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleExcellent experience with selling our flat with Hawes & Co in Surbiton ! The team is professional, reliable, helpful, especially Sarah who managed the sale for us, promptly anwsered all our questions and guided us through the process of a sale in England as we live abroad. I would highly recommend Hawes & Co
Mélanie · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Hiya, thank you for taking the time to leave a great review. We are very pleased to hear that the team were professional, reliable and helpful, especially Sarah! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 1/5
GoogleOur experience as tenants in a house managed by Hawes and Co was actually rather pleasant and we were sad to leave a lovely rented house which we needed whilst we were purchasing another property. The property was well managed and maintained during the tenancy, special mention to Jackie who was communicative, helpful and timely with all requests. This experience was tainted however at the end of our tenancy when the dreaded end of tenancy clean and inventory had to be conducted.
As a property owner and landlord myself, I have seen how estate agents and property managers operate depending on whether one is a tenant or the landlord. To say as tenants we were treated with contempt by none other than the head of property management would be an understatement. We found the above to be disingenuous , curt and deceitful during the end of our tenancy.
We left the rented house cleaned to a professional standard as only one should and even had this confirmed by the independent inventory clerk the following day. The check in and check out inventories showed the same standard of cleaning, however the property manager found a way to claim an immoderate amount for 'professional cleaning' by amending the inventory and then having the gall to ask if we accept the charges. Obviously, we disputed this and after hours of collecting evidence for and completing the application for the Tenancy Deposit Scheme dispute, we were happy that the independent body upheld our dispute and returned the majority of what was excessively clawed back from our deposit for 'further cleaning'. The head of property management's intent on betterment for the landlord was palpable from the moment she intervened in our moving out process.
I feel sorry for any tenants who ever have to go through an experience such as this at the hands of greedy and untrustworthy property managers and landlords. As a result, we will never use Hawes and Co again in any capacity and would strongly recommend any tenant to keep a log of evidence for their own protection. The Tenancy Deposit Scheme is there for a reason.
Richard · 22 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 16 June 2024
Dear Mr Armah,
I was very sorry to read your review. Whilst it was great to hear of your experiences with our Property Manager during your tenancy, I’m disappointed to hear about the difficulties you encountered at the end of your tenancy. We will look at this feedback to understand where we fell short, and what can be improved. Please note the decision to contest the return of your dispute was not made or encouraged by ourselves. We wish you all the best with your onward move. Kind regards, Max Chapman (Managing Director, Hawes & Co)
★★★★★ 5/5
TrustpilotDamian Anderson at Hawes & Co has been…
Damian Anderson at Hawes & Co has been fantastic throughout my journey of viewings. He was quick to show me a property I would not have considered and now that I am almost at completion, I am so thankful that I listened to his expertise. I would highly recommend Hawes and Co.
Nanda · 20 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 13 June 2024
Hi Nanda, thank you for taking the time to leave a brilliant review. We are very pleased to hear that Damian has been fantastic throughout your journey of viewings. Best wishes on your completion, Amy Taylor (Hawes & Co)
★★★★★ 5/5
TrustpilotVery professional
Mawara was very pleasant and highly professional as she showed me around the property - any landlord would be delighted with the manner in which she dealt with viewers on their behalf.
Manuel · 14 July 2023 · Hawes & Co Surbiton (67 Victoria Road)
Agent replied · 13 June 2024
Hiya, thank you for taking the time to leave such a wonderful review. We are very pleased to hear that Mawara was very pleasant and professional whilst showing you around a property! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleRating only, no written review.
Grazia · 11 July 2023 · Hawes & Co Raynes Park
★★★★★ 5/5
GoogleWe have had the pleasure to deal with Damian who has been very proactive and helpful
Cristiano · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Cristiano, thank you for taking the time to leave a 5 star review! We are very pleased to hear that Damian was very proactive and helpful. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI found a flat via Hawes & Co. The process was very smooth and easy. Katie Williams (Lettings Negotiator) arranged fast viewing and helped with all documents.
Agatinia · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hiya, thank you for taking the time to leave such a fab review! We are very pleased the process was smooth and easy and that Katie stood out to you! Best Wishes Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleThe best real estate company I have ever dealt with. Very professional, experienced and helpful agents especially Katie. Highly recommend. :)
Szabina · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Szabina, thank you for taking the time to leave a great review! We are very pleased to hear that Katie has been professional and helpful. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleMy experience with this Agency has been excellent.
Everything was done quickly and professionally.
Katie who dealt with us was amazing and kept us infomed throughout the process.
I highly recommend this agency
Shane · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Shane, thank you for taking the time to leave such a great review. We are very pleased to hear that everything was done quickly and professionally, and that Katie was amazing! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleMawara is an excellent real estate agent. Her extensive knowledge of the area is impressive, and the overall experience of viewing a house with her was very pleasant.
Marina · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Marina, thank you for taking the time to leave a fab review. We are very pleased to hear that she was very knowledgeable and made your viewing experience very pleasant! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleThanks for the viewing opportunity in 194 and 224 Cannon hill lane by Mawara Kazim. She is very helpful to show the properties and explained the options and positive things about these properties. We are very delighted see more properties from Hawes&Co.
Saba · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Saba, thank you for taking the time to leave a great review! We are very pleased to hear that Mawara was very helpful during your viewings. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleMawara provided us with an informative and accommodating tour a house. She patiently allowed us ample time to explore and readily addressed our inquiries. It’s a shame that the house wasn’t exactly what we had in mind but overall, it was a delightful and supportive encounter. Thank you Mawara for all your patience and kindness with us.
Sara · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Sara, thank you for taking the time to leave such a fab review. We are very pleased to hear that Mawara provided you with an informative and accommodating tour of the house while addressing your inquiries! She will be very pleased to hear this too. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI am very impressed with Hawes and co and Katie Williams in particular, who turned what was a really stressful situation into a very smooth experience . Katie showed my friend and I around a property , and immediately put us at ease , with her kind and gentle nature , and has been so helpful and reliable in helping us find a suitable property. I would highly recommend her!
Larajane · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hiya, thank you for taking the time to leave such a wonderful review. We are really glad to hear that Katie was kind, helpful and reliable in finding you a suitable property. Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleHighly recommend Hawes & Co estate agents! Their fabulous agent Ben Butler showed us around a property in an area we didn’t know too much about. He was very knowledgeable and totally sold us the area and the house! He’s honest and hugely helpful, making a stressful experience so much nicer and straight forward. Thank you, Ben!
Tiffany · 11 July 2023 · Hawes & Co Raynes Park
Agent replied · 6 February 2024
Hi Tiffany, thank you for taking the time to leave such a great review. We are very pleased to hear that Ben made your experience much nicer and was hugely helpful! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleHawes & Co have provided an excellent service re Fully Managed rental property. Thank you
John · 11 July 2023 · Hawes & Co Surbiton
Agent replied · 6 February 2024
Hi John, thank you for taking the time to leave a great review. We are very pleased that you received excellent service! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleI have recently rented a property from Hawes & Co in Surbition. The team was quite helpful and very patient, especially Rosie and Sarah Cornish. They responded to all my questions very quickly, no hidden fees, all necessary paperwork was online so i only had to travel in once for identity verification after viewing the rental property
JacquiMatooke · 11 July 2023 · Hawes & Co Surbiton
Agent replied · 6 February 2024
Hiya, thank you for taking the time to leave such a fab review. We are very pleased to hear that the team were helpful, especially Sara and Rosie! Best Wishes, Amy Taylor (Hawes & Co)
★★★★★ 5/5
GoogleExcellent experience with selling our flat with Hawes & Co in Surbiton ! The team is professional, reliable, helpful, especially Sarah who managed the sale for us, promptly anwsered all our questions and guided us through the process of a sale in England as we live abroad. I would highly recommend Hawes & Co
Mélanie · 11 July 2023 · Hawes & Co Surbiton
Agent replied · 6 February 2024
Hiya, thank you for taking the time to leave a great review. We are very pleased to hear that the team were professional, reliable and helpful, especially Sarah! Best Wishes, Amy Taylor (Hawes & Co)
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