How many reviews does Hawes & Co have?

Hawes & Co has 2,228 reviews across its five offices, rated 4.8 out of 5 overall: 1,632 on Google, 596 on Trustpilot.

Trusted Agent profile · Greater London

Hawes & Co estate agents in Surbiton, Raynes Park, Wimbledon and 1 more

Q: Where are the Hawes & Co offices?

The five Hawes & Co offices, by town. Raynes Park: 66 Coombe Ln, Raynes Park, Greater London, SW20 0LA. Surbiton: 67 Victoria Road, Surbiton, KT6 4NR. Surbiton (67 Victoria Road): 67 Victoria Road, Surbiton, KT6 4NR. Wimbledon: 91 The Broadway, Wimbledon, SW19 1QE. Wimbledon Village: 6 High Street, Wimbledon Village, SW19 5DX.

4.8

★★★★★ Excellent

2,228 reviews across 5 offices and 2 platforms

www.hawesandco.co.uk

Hawes & Co has five offices, in Surbiton (two offices), Raynes Park, Wimbledon and Wimbledon Village (Greater London). Together they have 2,228 reviews on two platforms, rated 4.8 out of 5 overall.

4.8 / 5

1,632

Reviews on Google

All 5 offices

596

Reviews on Trustpilot

All 5 offices

Our offices

Hawes & Co's five offices, most reviewed first. Each has its own page.

Latest reviews from every Hawes & Co office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Our experience as tenants in a house managed by Hawes and Co was actually rather pleasant and we were sad to leave a lovely rented house which we needed whilst we were purchasing another property. The property was well managed and maintained during the tenancy, special mention to Jackie who was communicative, helpful and timely with all requests. This experience was tainted however at the end of our tenancy when the dreaded end of tenancy clean and inventory had to be conducted. As a property owner and landlord myself, I have seen how estate agents and property managers operate depending on whether one is a tenant or the landlord. To say as tenants we were treated with contempt by none other than the head of property management would be an understatement. We found the above to be disingenuous , curt and deceitful during the end of our tenancy. We left the rented house cleaned to a professional standard as only one should and even had this confirmed by the independent inventory clerk the following day. The check in and check out inventories showed the same standard of cleaning, however the property manager found a way to claim an immoderate amount for 'professional cleaning' by amending the inventory and then having the gall to ask if we accept the charges. Obviously, we disputed this and after hours of collecting evidence for and completing the application for the Tenancy Deposit Scheme dispute, we were happy that the independent body upheld our dispute and returned the majority of what was excessively clawed back from our deposit for 'further cleaning'. The head of property management's intent on betterment for the landlord was palpable from the moment she intervened in our moving out process. I feel sorry for any tenants who ever have to go through an experience such as this at the hands of greedy and untrustworthy property managers and landlords. As a result, we will never use Hawes and Co again in any capacity and would strongly recommend any tenant to keep a log of evidence for their own protection. The Tenancy Deposit Scheme is there for a reason.

Richard · 11 July 2023 · Hawes & Co Surbiton