Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleFrom the very start, their biweekly check-ins were incredibly helpful. They ensured every question I had, from the initial viewing to the completion, was answered promptly and thoroughly.
The entire process, from start to finish, took only 8 weeks! I highly recommend Harvey Robison to anyone looking for a seamless and efficient experience
Aleksandra · 21 January 2024 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Aleksandra,
Thank you so much for your review of the service that you received from the team.
If we can be of any assistance to you in the future, please don't hesitate to get in touch!
★★★★★ 5/5
GoogleSophie and Sam looked after the sale excellently! The service provided throughout was beyond what I had expected; both in terms of professionalism and communication.
A few examples of things I valued:
- No question was a stupid question
- I did not experience any delays or issues when trying to contact them
- A change I suggested to the listing was made within minutes of posting (on a Saturday)
- Feedback after viewings was always prompt and informative.
Furthermore, they assisted with the fact that I was away from the property, making arrangements for EPC assessment to take place. Very happy that I chose to sell with the HR Team!
Paul · 21 January 2024 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Paul,
Thank you the the fantastic review of the service you received from the team and in particular from Sam and Sophie. If we can assist you in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleSophie is one in a million. We have just completed today- she has worked so hard for us and is so approachable. The communication has been excellent. Initially we were up with three agents and Harvey Robinson stood head and shoulders above the others in terms of communication and speed of feedback and also photo quality. We had far more viewings with them than anyone else. Thank you so much, Hannah, Adam and family x
Hannah · 21 January 2024 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Hannah,
Thank you very much for the review of the service you received - in particular from Sophie. We wish you all the very best in your new home, and if we can help out in anyway in the future, please do not hesitate to get in touch.
★★★★★ 5/5
GoogleWe had an excellent experience selling with Harvey Robinson.
Sophie and Sam were both friendly, polite, professional and kept kept us in the loop throughout the entire process.
Thank you both so much for all of your hard work and exceptional service, its much appreciated.
I would highly recommend Harvey Robinson.
Sarah · 21 January 2024 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Sarah,
Thank you so much for your review of the service you have received, and in particular from Sophie and Sam.
Should you need us in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleWe have just bought a house through the St Neots branch and would like to thank Samantha on her professionalism through the whole process, keeping us updated every week and chasing the relevant parties until the end. Thank you so much 😊 …
Ian · 10 January 2024 · Harvey Robinson St. Neots
Agent replied · 9 January 2025
Hi Ian, thank you for your review, I will ensure that your feedback is passed on to Samantha and the team.
★★★★★ 5/5
GoogleSamantha at Harvey Robinson Estate Agents has provided exemplary service since engaging her/ them to sell my late mother’s house in Saint Neots.
I had three estate agents call in to value the house. Samantha came across best as she was friendly, steady, presentable, professional and cheerful. Her competitors, who also have offices in the Market Square, came across “jack the lad” and “too in your face” sales types which put me off them. Samantha surveyed the house and came up with a sales brief with all the key points which was very good. This was used to pop onto Rightmove. I did not select Harvey Robinson on the fee they charged but on who I thought would do an excellent job. Their fee was mid market and well worth every penny.
Samantha has been an excellent guiding force on my journey through this housing selling process. She helped me with best price to go for by assessing the house attributes compared to others sold in the area; this had to be adjusted when the housing market changed. Regular updates were provided as to how the sale was going which were very useful. Whenever someone wanted to visit the house I was informed by email. Her backup office staff have been excellent when she was not in the office. She offered a conveyancing organisation for me to use but I decided to go with Adlams Solicitors who were based in the Market Square and they have been very efficient and professional so I recommend them as well.
Thank you Samantha for all your help with this and strongly recommend Harvey Robinson to others.
Ed · 29 December 2023 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Hi Ed, thank you for taking the time to leave such a fantastic and detailed review of your experience of selling through HR. If we can be of any help in the future please don't hesitate to contact us.
★★★★★ 5/5
GoogleStaff from Harvey Robinson initially valued my late mother’s house with a correctly worded and accurate probate valuation, alongside the provision of details on comparable properties, with no unnecessary marketing jargon and didn’t pester me afterwards. Just what was needed at the time, so it was not difficult to decide who to use for the sale. After the granting of probate, the property was re-valued and offered for sale with good quality photographs, videos, details and publicity both on-line and in house. Viewings were accompanied and very quickly reported upon, with the company then assisting to achieve the best possible price. Post sale, as the company could talk to all parties and their legal representatives when I couldn’t, I was constantly updated of the situation, which was appreciated and I have no hesitation recommending them. Mervyn A
Mervyn · 29 December 2023 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Hi Mervyn, thank you so much for your review, we were more than happy to assist with the sale of your property and are delighted to hear that from start to finish all ran incredbly smoothly.
★★★★★ 5/5
GoogleThank you to all the team in the St Neots office for the excellent service, from first contact through to completion the whole sales process was first class and thoroughly professional. In particular I must praise Justin for initially taking the time and genuine interest during the renovation project to witness the old building being brought back to life. And then the fantastic effort put in by Beth to get the house sold at asking price, the regular feedback, and communications to push the sale over the line this last week.
I cannot recommend Harvey Robinson enough and have and will continue to recommend them to friends, family, and work colleagues.
Mark · 29 December 2023 · Harvey Robinson St. Neots
Agent replied · 25 August 2024
Hi Mark, what a wonderful review- thank you. If we can be of any help in the future please don't hesitate to contact us.
★★★★★ 5/5
GoogleMany thanks to Harvey Robinson,,,
And to katie , and the team ,,,
Would recommend,,, as very professional
Well done to Harvey Robinson St ives ,,,
Sean · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
It was a pleasure to help with your move Sean. Thank you for your kind review.
★★★★★ 5/5
GoogleReally professional service from Katie and the team ensured that the sale process was smooth and competently managed from start to finish
Allan · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you so much for your review Allan. We were delighted to help with the sale are so pleased that you were happy with the service provided by the St Ives team.
★★★★★ 5/5
GoogleKatie and the team were really helpful during my purchase as a first-time buyer. They were always happy to answer questions and checked in weekly from the point of offer through to exchange
Kimberley · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Kimberley, thank you for taking the time to leave a review. We are so pleased that you were happy with the service provided by our St Ives office. We hope that you are happy in your new home.
★★★★★ 5/5
GoogleKatie T and the team offered a lot of support and did a tremendous amount of work to ensure completion of the sale of the property. Thank you Katie, hope you had a good year. Best wishes D.
Duncan · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you for all of your help in getting the sale over the line Duncan. The team here were so pleased to have been able to help.
★★★★★ 5/5
GoogleI recently completed on my house move which took over 8 months to complete. Despite many delays and setbacks, Jodie from the Huntingdon office and Katie from the St Ives office kept me updated all the way along, I got more information from then than the agent I was actually paying to sell my house! Excellent service, hugely appreciated.
Trevor · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
You are more than welcome Trevor! We hope that you are starting to settle in to your new home.
★★★★★ 5/5
GoogleWould highly recommend using Katie and the team at Harvey Robinson. First time movers is always very stressful but with all the help from Katie it made our move a lot easier and smoother with constant communication and updates which reassured us with the process. Thank you Katie for your professionalism and efforts you have made to go above and beyond helping us.
George · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you George for your review. We do hope that the move went well and you are settling in nicely to your new home.
★★★★★ 5/5
Google
Chloe King
Can’t thank Katie and her team enough for all the hard work they done in order to get our sale completed. We were informed throughout the whole process and received prompt responses to all our questions and queries. Katie was brilliant from start to finish. Organising potential buyers, communicating between all parties in the chain whilst giving us up to date information on everyone’s status and making sure it all went smoothly on completion. Could not of got this done without Katie and her teams help. Would highly recommend them to anyone who is looking to move home in the area.
Chloe · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you so much for your 5* review Chloe. We are really pleased that you were happy with the service provided by the team in St Ives. We wish you and your family all the happiness in your new home.
★★★★★ 5/5
GoogleWe had a great experience using Harvey Robinson. Megan was great in helping us with each step of the way and keeping us updated throughout the process. She was very professional in helping us on completion and exchange too. Would recommend Harvey Robinson to future buyers!
Sian · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you for taking the time to provide such a great review for Megan, Sian. We agree, we think that she is brilliant! We wish you all the happiness in your first home.
★★★★★ 5/5
GoogleWe have been working with Katie and her team to sell our cottage since January 2023 and although we are still looking for a buyer the service we have received from the team at HR has been first class. Communication has been consistently strong with fortnightly calls throughout and importantly immediate feedback following viewings - exactly what the customer wants. Any adjustments to the marketing approach and pricing has been collaborative, with no pressure applied from the HR side and the final decision left with ourselves. We are keeping faith with this approach and hopeful that the buyer will be through the door soon.
Nigel · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you for your lovely review Nigel and Liz. We will keep working hard to find you the right buyer!
★★★★★ 5/5
GoogleWe used Katie and her team in St.Ives for selling our home. There where amazing. Katie kept us updated throughout the process. She definitely went above and beyond to get us to the end. Would highly recommend HR
Nunce · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
It was a pleasure to help with your move Nunce. Thank you for choosing us to work with. We do hope that you and your family are happy in your new home.
★★★★★ 5/5
GoogleI used Katie and her team when recently purchasing a property and could not recommend them enough! Being a first time buyer the process is quite daunting but Katie and her team were always on hand to provide regular updates throughout the buying process and nothing was too big or small for them. They took a lot of stress away throughout and were always easily contactable and receptive whenever I needed them. Would highly recommend them to anyone looking to get onto the property ladder and I will certainly use them again in the future when the time comes! Thanks again!
Matthew · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
Thank you for taking the time to leave such a fantastic review Matthew! We are so pleased that you were happy with the service that we provided in your move. We wish you all the best in your home and if we can be of any help in the future, please do not hesitate to contact us.
★★★★★ 5/5
GoogleKatie, Megan and the whole wider team did the most fantastic job helping us in the sale and purchase of our new property! The team at HR were always on hand to support us and kept us updated at all times. Nothing was too much trouble. We would recommend to anyone and everyone, and we plan to use again should we ever decide to move. Thank you for everything!
Charlotte · 24 December 2023 · Harvey Robinson St. Ives
Agent replied · 21 June 2024
We really hope that your move went well Charlotte and that you are starting to settle into your new home. Thank you for taking the time to leave such a positive review for our St Ives team - we really appreciate it!
★★★★★ 5/5
GoogleThe Harvey Robinson team have been consistent and efficient throughout the sale of my property. The team were quick to respond to queries, deal with technicalities and have provided me with updates on a regular basis. A special thank you to James for all his help!
L · 24 December 2023 · Harvey Robinson St. Neots
Agent replied · 23 December 2024
Thanks Lily for seeking our help in selling your lovely property and for the great review. Best wishes with your move.
★★★★★ 5/5
GoogleSophie, Sam and the whole team at Harvey Robinson are simply excellent!
Their customer service, dedication and expertise is all fantastic and they made what can be a stressful life event, as smooth as they could. Would highly recommend!
Tara · 23 December 2023 · Harvey Robinson Biggleswade
Agent replied · 22 December 2024
Hi Tara,
Thank you very much for the lovely review of the service you received, and in particular from Sophie and Sam. We wish you all the very best, and if we can assist you in the future please don't hesitate to get in touch.
★★★★★ 5/5
GoogleSam was top man from the start
Showing us round the property and after a year it happened we are in our forever home
Thank you so much
Dave · 22 December 2023 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Mr Ralph,
Thank you very much for the review of the service you received from Sam, it was our pleasure to assist you. We wish you all the very best in your new home!
★★★★★ 5/5
GoogleGreat service from the whole team. Sophie kept us in the loop, answered emails quickly and made the process a lot easier. Cannot recommend enough. Would go straight to Harvey Robinson if we ever needed an estate agent again!
Ashley · 22 December 2023 · Harvey Robinson Biggleswade
Agent replied · 19 June 2024
Hi Ashley,
Thank you very much for your review of the service that you received - it was our pleasure to assist you!
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