Trusted Agent profile · Wiltshire, Greater London, Surrey and more
★★★★★
416 reviews across 7 offices and 2 platforms
Hamptons International has seven offices, in Marlborough, Esher, Salisbury, Cheltenham, Haywards Heath, Pimlico and Stanmore (Wiltshire, Greater London, Surrey, Gloucestershire and West Sussex). Together they have 416 reviews on two platforms, rated 4.8 out of 5 overall.
412
Reviews on Google
All 7 offices
4
Reviews on View Agents
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We never met our main contact. Our three viewings were done with a weekend part-timer, and although there were umpteen calls with the sales director over many ...Read the review from buyers
Hamptons Haywards Heath has handled our property and change of tenants with professionalism and dedication. Victoria and Lucy have gone above and beyond what we ...Read all 2 from landlords
Hamptons International's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe bought our current house through Zack at Hamptons in Esher and we were really impressed by his dedication and commitment throughout. He was the calmest man in the process at all times, he was super-quick to respond to our queries, and he always had time for us. Highly recommended, thank you Zack for everything.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHaving worked with other letting agents, I must say that we are truly happy with the great service, attention and care we have received from Jenny Glover and Sally of Salisbury Hamptons. They have really taken care of us and we have let four properties through them. Great Tenants every time!.. They are very strict with the vetting protocol and match the tenant extremely well. We high recommend the Salisbury Team and Jenny Is just incredible! What a great great service!!!PositiveProfessionalism
5/5
GoogleHamptons Marlborough have recently sold my cottage. Claire worked extremely hard to overcome the many challenges along the way. I am very grateful Claire and all the staff at Marlborough who have gone above and beyond to offer first class service from start to finish.PositiveProfessionalism
5/5
GoogleRating only, no written review.
Hi! Thank you for the great feedback, Hamptons Estate Agents Salisbury appreciates it!
5/5
GoogleReally happy with the service we recieved from Hamptons, Sally Campbell was wonderful & helped us out promptly every step of the way. Would definitely recommend.
Thank you for taking the time to leave us a review Camron. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleI just moved into a property with the help of Hamptons estate agents and I can’t say 1 fault with them I have been helped by Sally she has been so helpful, anything I need I know I can ask her. Just an all round great company they also offer a service called just move in which helps with setting up council tax electric gas etc for free.
Thank you for taking the time to leave us a review Lauren. We are so pleased to know that the team provided you with a high level of service!
2/5
GoogleIf the Salisbury office functioned in the way we were initially promised, and as the web site and brochures suggest, then our sale would have gone more smoothly and faster. It was shocking to find the first two viewers in the 4 days since listing whisked away to view an off-the-market, discreetly available property before they had returned for their second viewing with us. I gave notice to terminate the contract at that point. I am not paying Hamptons nearly £10,000 to sell someone else’s house. A sale was arranged however the chain involved was not exactly as portrayed to us and this eventually created difficulties and delays. Problems further up the chain are not the responsibility of Hamptons but when these were resolved I phoned and wrote to Hamptons specifically asking for the lower end of the chain to be reconfirmed and checked for completeness. Despite promises that they had I discovered 3 weeks later that emails were sent but not followed up, and we encountered further delays whilst the bottom end of the chain dealt with pre-contract issues that should have been resolved months ago and on one of the many likely days for exchange of contracts renegotiated their price. Hamptons bill was sent to my conveyancer about 10 minutes after exchange of contracts. Good to see they are efficient in some areas if not others. We met some very nice people at Hamptons including one who was really impressive. But Hamptons really need to make sure all their delivery lives up to all their promises.
Hi Chris, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to OmariQ@hamptons.co.uk and we will happily help rectify this matter.
5/5
GoogleWe were very pleased with the service and regular communication from Millie who certainly helped to ensure a challenging purchase was completed effectively.
Hi Ian! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience!
5/5
GoogleHuge thanks to Amber for helping me find a wonderful flat in the centre of Marlborough when I was struggling to find anything. She was very caring with great attention to detail. I'm glad I put my trust in her as it has paid off greatly!
5/5
GoogleAmber Greaves, along with the rest of the Lettings department, has been absolutely fantastic throughout the process of securing a tenancy, along with making the moving process as easy as possible. I cannot recommend them highly enough!
Thank you for your positive feedback of Hamptons Estate Agents Marlborough. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleI simply cannot fault the professional yet friendly and efficient service of Hamptons Estate Agents and that of Jo Cole and Claire Dwyer in particular. The service they gave us more than exceeded our expectations.
5/5
GoogleWe cannot recommend the team at Hamptons Marlborough highly enough. A thoroughly professional service, we felt well represented in our sale and supported through every step to our future purchase.
Thank you for the great feedback Rowena. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Marlborough was exceptional. The team will be pleased to read your review!
5/5
GoogleKaren provided an absolutely fantastic service when helping us move recently. She made the process extremely simple, nothing was too much trouble and communication was top notch. A great experience, Hamptons are highly recommended.
5/5
GoogleI highly recommend Hamptons who sold my property. Rebecca Curtis in Sales is exceptional. She went over and above to help push my sale through. Nothing phased her, she is an excellent communicator, always up to date on information, clear on the process and next steps. I was truly blown away by the service she provided, I will actually miss speaking to her daily… thank you Rebecca and the rest of the team. You made it so much easier. Grateful beyond words.
1/5
GoogleMy mother and I went to see a property yesterday with Hamptons in Marlborough. My mother lives approximately 80 miles away and I live about 30 miles away. For this reason both of us spoke at length to the sales person regarding the condition of the property prior to the viewing. We were both told it was in good condition this is important as my mother is downsizing and doesn't want to do any major works. We were both therefore pretty appalled to walk into the property and identify major cracks through the walls. At this point we were told a survey had been done and structural works were required. At this point we both walked out of the property as we feel we had been misled and had wasted a whole day involving significant travel to view a property that was not as described. I would have expected better from Hamptons.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to have not met your expectations on this occasion. We would like to apologise for your wasted journey, and in this instance, we recognise that we did not ensure the whole team had the full facts which in turn were not passed on. We take any and all complaints very seriously and I am grateful to you for bringing your concerns to my attention. We can assure you that this is an isolated incident and hope to still be able to help your mother find a suitable home
5/5
GoogleI have bought and sold many houses both professionally and personally over the years and i can honestly say Hamptons Marlborough have been a pleasure to deal with. All the staff i have dealt with have been extremely pleasant and professional but i must single out my main point of contact , Claire Dwyer has been a breath of fresh air and very understanding to my particular requirements .
Hi David! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience!
5/5
GoogleI cannot fault the service I received from Hamptons in any way. I was really impressed with the way I was communicated with, any promise to get back to me was kept, and as our buyers lived abroad and in a different time zone this was not an easy task. Sending the staff to the house before the property was marketed was a great idea, it meant the staff actually knew what they were talking about. Johanna and her team did a first class job, thank you .
5/5
GoogleHamptons in Marlborough helped us with the sale of our cottage and were outstanding. From our first discussion about potentially selling our property to the straightforward completion they were constantly in contact, offered great advice and guidance and I felt like the team went above and beyond what was expected of them. The entire team are engaging, helpful, professional and all in all first class. It felt like we were a part of the same team. They made a potentially stressful process very simple and I can’t thank them or recommend them enough.
5/5
GoogleWe have recently sold our property with Hamptons Marlborough and they have been fantastic from start to finish. Selling a property when living overseas comes with its difficulties but Becky went above and beyond for us on many occasions to help us make it happen. She is an absolute asset to the branch and we couldn’t be more grateful to her. We would definitely recommend their services
Hi jeremy, we are delighted that you enlisted Hamptons Estate Agents Marlborough and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service, Nick was professional and helpful. Highly recommend
5/5
GoogleRecent purchase through Hamptons. Very happy with the process, and Zack was a class act throughout.
5/5
GoogleNick has been amazing - he’s made renting a house so easy and is great to deal with!
Thank you for your review Charlotte. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
GoogleVery positive experience and would highly recommend the Esher Team; Saskia went out of her way to ensure a smooth and seamless sale, excellent communication, feedback and all round customer care. Thank you!
Thank you for taking the time to leave us a review Annie. We are so pleased to know that the team provided you with a high level of service!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hamptons International has 416 reviews across its seven offices, rated 4.8 out of 5 overall: 412 on Google, 4 on View Agents.
Marlborough has the most, with 160 reviews rated 4.8 out of 5, followed by Esher with 126.
The seven Hamptons International offices, by town:
