Trusted Agent profile · Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Helen · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you Helen

4/5

Google

Rating only, no written review.

REBECCA · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you for your review Rebecca.

5/5

Google

Always helpful .

Jenny · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thanks Jenny!

5/5

Google

Friendly and helpful as ever.

Claire · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you Claire!

5/5

Google

From start to finish great advice, regular updates and contact. All the staff were a pleasure to deal with. Professional through and through.

Hayley · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks for your review Hayley

5/5

Google

Hackney and Leigh Estate agents have offered a great professional service, through out a very stressful time, we would definitely recommend them in the future.

Louise · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks for your feedback Louise!

1/5

Google

As I'm not a tenant of this agency I was clearly ignored by them having a problem with their contractors just before Xmas. Thank you for a "wonderful present" from you in the most suitable time.

Agat · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Dear Agat, Sorry to hear you had an issue with a contractor attending a neighbouring property, if you would like to email: lettings@hackney-leigh.co.uk we will do our best to look into the issue for you. Kind Regards Jo

5/5

Google

We’d happily recommend Hackney & Leigh for their friendliness, professionalism and caring attitude, as well as their knowledge of the local property scene. Elaine Bradshaw, Ellie Graham and Becky McIver were helpful and supportive and I’m sure we will use their services again.

Pete · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks for your review Pete!

5/5

Google

Elaine and her team in Kendal could not have done more in difficult circumstances to make the sale of my mothers house as stress free as possible. While the service they gave us was totally professional, it was so much more than that and made us feel like we were real people, not just clients. I can not recommend them highly enough.

Pippa · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you Pippa for your wonderful review, if we can assist you in the future please let us know :-)

5/5

Google

Rating only, no written review.

Jane · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks Jane!

5/5

Google

Excellent !! Recommended Highly.

John · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you John!

5/5

Google

Excellent, friendly and efficient service. A pleasure to deal with. Ellie Graham really helped to make our purchase go as smoothly as possible.

David · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks for your review David

5/5

Google

By far the most attentive Estate agents i have used, friendly staff such as Ellie, that go above and beyond to help with queries/finding information out,and they even ring back when they say they will!! I would definitely use them again in the future, many thanks H and L.

Annia · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks Annia!

5/5

Google

Kiera and Ellie were both very professional and knowledgeable. From first meeting to discuss selling our property to handling viewings and completing on our property they kept us up to date with everything that was happening. We never had to chase for info or updates. Very happy with their service.

Nik · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Thank you for your feedback Nik!

5/5

Google

Hackney & Leigh - Kendal worked very efficiently, in a timely way and always very good at getting back promptly! Also very pro-active at picking up the phone and talking things through. We would not hesitate to recommend them to anyone for Sales or Lettings - we have experienced both!

Richard · 22 June 2022 · Hackney & Leigh Kendal

Agent replied · 7 July 2023

Many thanks for your review Richard!

1/5

Google

Received a bad service during a house visit! Would never use them again

Harmeet · 19 May 2022 · Hackney & Leigh Carnforth

Agent replied · 19 May 2026

Good morning Harmeet We're sorry you felt you had bad service during a house visit. It would be great to be able to discuss this with you to find out more detail of why you felt … More

5/5

Google

We had excellent service from Nick, Simon and the team from the Keswick office throughout the process of marketing and selling our home. Nothing has been too difficult and they have been professional and proactive at all times. We can recommend their service.

Allan · 13 May 2022 · Hackney & Leigh Keswick

Agent replied · 7 July 2023

Many thanks Allan!

5/5

Trustpilot

Amazing Service

I bought the property through H&L and sold it through H&L 18 years later. They were very helpful when I was the buyer and very efficient when I was the seller. They produced a fantastic brochure and an amazing video of the property. Had two Saturday's of viewings and went to full and final offer the following Wednesday. I cannot praise H&L highly enough and would definitely recommend. Thank you very much for all your hard work.

.Helen · 7 May 2022 · Hackney & Leigh Grange Over Sands

Agent replied · 5 June 2023

Many thanks for your review Helen!

5/5

Google

Rating only, no written review.

Sharron · 15 April 2022 · Hackney & Leigh Carnforth

Agent replied · 7 July 2023

Many thanks Sharron!

5/5

Google

Rating only, no written review.

Bev · 15 April 2022 · Hackney & Leigh Carnforth

Agent replied · 7 July 2023

Many thanks Beverley

5/5

Google

Awesome

Jayne · 15 April 2022 · Hackney & Leigh Carnforth

Agent replied · 7 July 2023

Thank you Jayne

5/5

Google

Rating only, no written review.

Charlotte · 14 April 2022 · Hackney & Leigh Kirkby Lonsdale

Agent replied · 5 July 2023

Thank you Charlotte!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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