5/5
GoogleRating only, no written review.
Agent replied · 20 May 2025
Matthew, we appreciate your rating of our service. Many thanks for this.
Trusted Agent profile · Cumbria
Verified
Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more
★★★★★
1,202 reviews across 10 offices and 2 platforms
Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.
- Hackney & Leigh Keswick11 Bank Street, CA12 5JY259 reviews · 259 on Google (4.9)5 in the last 90 days
- Hackney & Leigh Kendal100 Stricklandgate, LA9 4PU201 reviews · 201 on Google (4.6)4 in the last 90 days
- Hackney & Leigh Grange Over SandsMain Street, LA11 6DP186 reviews · 119 on Google (4.7)5 in the last 90 days
- Hackney & Leigh CarnforthMarket Street, LA5 9BT176 reviews · 176 on Google (4.8)2 in the last 90 days
- Hackney & Leigh ArnsideThe Promenade, LA5 0HF167 reviews · 167 on Google (4.8)0 in the last 90 days
- Hackney & Leigh Penrith6-8 Corn Market, CA11 7DA117 reviews · 117 on Google (4.9)9 in the last 90 days
- Hackney & Leigh WindermereEllerthwaite Square, LA23 1DU67 reviews · 67 on Google (4.5)1 in the last 90 days
- Hackney & Leigh Kirkby Lonsdale3 Market Square, LA6 2AN25 reviews · 25 on Google (4.4)0 in the last 90 days
- Hackney & Leigh Ulverston30 Queen Street, LA12 7AF5 reviews · 5 on Google (3.6)3 in the last 90 days
- Hackney & Leigh AmblesideRydal Rd, LA22 9AW1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Hackney & Leigh office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat estate agents quick responses and always at the other end of the phone for questions
5/5
GoogleGreat service received throughout the process, Professional and knowledgeable would recommend.
Agent replied · 15 April 2026
Thank you for your review Joanna. We are pleased that you are happy with our service.
5/5
TrustpilotCould not have been more helpful
Kiera at the Arnside office could not have done more to help us. We were purchasers and she was doing her best for her clients but she also did her best for us. Queries were answered quickly and fully, she kept us informed and she always went the extra mile. What could have been a stressful situation was made much better due to her reassurance and support.
Agent replied · 26 December 2025
Thank you for so much for those really kind words. We hope you settle into your lovely new home well.
5/5
GoogleRating only, no written review.
4/5
GoogleVery efficient sale but the house was filthy when it was handed over
5/5
GoogleThe staff at Windermere were extremely helpful and efficient in helping to resolve problems. It was a pleasure to work with them.
Agent replied · 24 August 2024
Thank you Peter, we are so pleased we completed the sale on both yours and Suzanne’s property. If there is anything we can help you with in the future please do not hesitate to get in touch.
5/5
TrustpilotGood experience, would recommend
We had a very positive experience with Hackney and Leigh and can't recommend them enough. As tennents in a property that was getting sold, we were treated respectfully and considerately by the agents. Communication was great from beginning to end. Thank you for looking after us.
Agent replied · 11 May 2026
Thank you for your kind words and lovely review, Sophie. We are so pleased we were able to make this a positive experience for you and wish you all the best.
5/5
GoogleHackney &Leigh did a great job in selling my house. The staff were helpful, friendly and effective, both with my sale and the purchase of my new home.
Agent replied · 3 May 2025
Thanks so much for the lovely review! We’re glad we could help with both your sale and purchase, wishing you all the best in your new home!
5/5
GoogleExcellent service from start to finish. Great communication throughout. Special thanks to Dave who showed us round the property and was so helpful and informative and very professional. Also Helen always helpful nothing too much trouble. Would highly recommend .
Agent replied · 21 May 2025
Thank you for your lovely words. We hope you soon get settled in to your new home.
5/5
TrustpilotGreat experience
We recently bought a property through Hackney & Leigh Windermere and couldn’t be happier with the experience. From the very first viewing right through to completion, the whole process was smooth, professional, and stress-free. A huge thank you to Sonia and the entire team, nothing was ever too much trouble. They were always friendly, responsive, and willing to go the extra mile to help with any questions or concerns we had along the way.
Agent replied · 11 May 2026
Thank you, Sue, we hope you are happy with your new home and we were glad to be of help.
5/5
GoogleHackney and Leigh provided an excellent service. All the team were great at keeping me in the picture with regards the house sale, and in particular Holly was an absolute star.
Agent replied · 2 May 2025
Thank you for the kind review from Keira and the team.
5/5
TrustpilotTHANK YOU - Amazing service
Sale of our property has just gone through, Nicole and her colleagues have been amazing, very efficient and on the ball with every aspect of the sale. Thank you, will definitely use Hackney & Leigh again.
Agent replied · 11 May 2026
Thank you for instructing Hackney & Leigh and we are so happy that the sale has now completed for you.
5/5
TrustpilotMany thanks to all concerned at the…
Many thanks to all concerned at the Windermere office for the sale of our property. Appreciated for the personal contact and kind attention. Special mention to Mike Graham for his support.
Agent replied · 11 May 2026
Thank you Hazel, we were glad everything went through for you and thank you for instructing us.
5/5
GoogleExcellent team friendly polite efficient. The best estate agency in Cumbria. Particularly Want to thank windermere office for their support. Highly recommend to all!
Agent replied · 16 January 2026
Thank you Karl, we are so pleased we could be part of your sale and wish you the best moving forward.
5/5
GoogleGreat from walking through the door until completion. Helped us in every way they could whilst the sale was going through. Jacqui is lovely and couldn’t have been better! Hopefully work with these again soon 💪🏼 …
Agent replied · 29 May 2025
Thank you so much for your kind words and we wish you the best in your new home.
5/5
GoogleDelighted to post a 5 star review for the team at Hackney & Leigh’s Grange over Sands office. A very supportive and friendly team of local people who clearly love the area and have a wealth of knowledge. Many thanks.
Agent replied · 21 May 2025
Thank you so much. We hope you soon get settled in and we look forward to seeing you in town when you are passing. Best wishes, Hackney & Leigh Grange
5/5
GoogleJane and Jill are amazing at Hackney and Leigh! Prompt at responding and always kept us in the loop, nothing was too much trouble. Really felt like a personal service and I am truly grateful for everything they did with the purchase of our home. Thank you ☺️
Agent replied · 24 March 2026
Thank you Kirsty for you lovely review. It has been our pleasure working with you, and wish you all the very best in your new home.
5/5
GoogleI can only say Jill & Jane have given superb service from the initial appraisal with regular updates on the progress of the sale. I would not hesitate in recommending Hackney & Leigh to handle your sale
Agent replied · 24 March 2026
Thank you David for your kind words and your review. It has been our pleasure to be apart of your home move and we wish you all the very best for the future.
5/5
GoogleI chose Hackney and Leigh due the photographs I had seen on their other listings. I was not disappointed. The service was very personal and we felt well supported with the sale of our home. We had regular contact from both Jill and Jane and would absolutely recommend them. Thank you so much for a seamless sale.
Agent replied · 22 December 2024
Thank you so much for your kind words and feedback. It’s been our absolute pleasure to work with you both, and we wish you all the very best for the future.
4/5
GoogleAttentive and thorough
Agent replied · 23 November 2024
Thanks Kev for the review. Been our pleasure to work with you, and we wish you all the very best for the future.
5/5
GoogleGreat, friendly service from the Penrith office. Jill in particular was engaging, proactive, responsive and solution focussed.
Agent replied · 11 November 2024
Thank you so much for your lovely review. Been our pleasure to work with you. All the best for the future.
5/5
GoogleThe best
Agent replied · 25 October 2024
Thank you for your lovely review, Margaret.
5/5
GoogleOver a prolonged period Jane (Penrith office) has kept us informed and been upbeat and encouraging. We are delighted with the eventual outcome.
Agent replied · 25 October 2024
Thank you very much for your review, Sue!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.
EA Masters winners in two years, the group and its branches: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 9 Gold across nine branches EA Masters 2022 winners
2021 2 Gold across two branches EA Masters 2021 winners
- Branch Gold Award (2)EA Masters 2021
Source: EA Masters winners lists, as published, linked by year.
The British Property Awards
Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.
British Property Awards winners in two years, the group and its branches: 2018, 2019.
British Property Awards by year, 2018 to 2019
2019 3 Gold across two branches The British Property Awards 2019 winners
- GoldThe British Property Awards 2019: Regional Estate Agent, North West (Cumbria)Windermere
- Local Gold (2)The British Property Awards 2019
2018 1 Gold The British Property Awards 2018 winners
Source: The British Property Awards winners lists, as published, linked by year.
Want Hackney & Leigh to help?
Send Hackney & Leigh a message.
Questions about Hackney & Leigh
Which Hackney & Leigh office has the most reviews?
Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.
Where are the Hackney & Leigh offices?
The 10 Hackney & Leigh offices, by town:
- Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
- Arnside: The Promenade, Arnside, LA5 0HF
- Carnforth: Market Street, Carnforth, LA5 9BT
- Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
- Kendal: 100 Stricklandgate, Kendal, LA9 4PU
- Keswick: 11 Bank Street, Keswick, CA12 5JY
- Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
- Penrith: 6-8 Corn Market, Penrith, CA11 7DA
- Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
- Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?
Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.
