Trusted Agent profile · Cumbria

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Hackney & Leigh estate agents in Keswick, Kendal, Grange-Over-Sands and 7 more

4.7

★★★★★ Excellent

1,202 reviews across 10 offices and 2 platforms

www.hackney-leigh.co.uk

Hackney & Leigh has 10 offices, in Keswick, Kendal, Grange-Over-Sands, Carnforth, Arnside, Penrith, Windermere, Kirkby Lonsdale, Ulverston and Ambleside (Cumbria). Together they have 1,202 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

1,134

Reviews on Google

All 10 offices

Trustpilot logo

67

Reviews on Trustpilot

All 10 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Hackney & Leigh's 10 offices, most reviewed first. Each has its own page.

Latest reviews from every Hackney & Leigh office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

David · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 23 October 2024

David, thank you for your review which is much appreciated by us.

5/5

Google

First class service from first class staff.

Khal · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 23 October 2024

Thank you for your review and kind comments Khal.

5/5

Google

Great people to deal with, excellent knowledge of the market with efficient and friendly staff. I wouldn’t hesitate to recommend

Robert · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 23 October 2024

Rob, it has been a pleasure to assist you and we are pleased that you are happy with our service.

5/5

Google

Hackney & Leigh have been very quick and efficient while supporting our purchase of a commercial property. They have helped with communications between buyer and seller to ensure everything went smoothly. Thank you Nick!

Dani · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 23 October 2024

Many thanks for your review Dani. It has been a pleasure to assist you with the purchase.

5/5

Google

Hackney & Leigh were great when I was looking to purchase a house, including when I withdrew an offer on one place that I was in the process of buying. There was no bad feeling about that, and I eventually bought one of their listings. They were friendly and helpful through the whole process.

Alice · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 23 October 2024

Many thanks for your review Alice and we are pleased that you appreciate our assistance.

5/5

Google

Rating only, no written review.

Martin · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks for your five-star review Martin.

5/5

Google

Professional, informative and a very good knowledge of the local area. Excellent service and I wouldn't hesitate in recommending them.

Laura · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Laura, we very much appreciate your review on our service, thank you.

5/5

Google

Simon & team thankyou, professional and approachable from start to finish during the purchase of our new home - would definitely recommend.

Christopher · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks for your review on our service Christopher.

5/5

Google

We were very happy with the service we received from Simon at Hackney & Leigh. He was always responsive and helped keep the sales process moving.

Don · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Thank you for your review Don and we are very pleased to have assisted you.

5/5

Google

An excellent professional service with a friendly and efficient approach keeping us well-informed throughout the sale process. We would highly recommend using Hackney & Leigh's services

Ian · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Many thanks for your review on our service Ian, we appreciate your comments.

5/5

Google

Thank you Nick & Simon for making the purchase of our Keswick house so stress free. It is a pleasure to deal with such helpful and professional people. A true five star performance. Sheena, Michael & Helen Chapman

Helen · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 24 August 2024

Helen we are thrilled that you are so happy with the service we have provided. Thank you!

5/5

Google

Excellent service, thank you Nick, Simon & team. Very professional with a good knowledge of the local market. Would definitely recommend.

Michael · 13 May 2025 · Hackney & Leigh Keswick

Agent replied · 18 October 2023

Michael, thank you for your positive comments on the service you received from our Keswick team.

5/5

Google

Thank you to the lettings team - for helping me view the flat, answering my queries quickly and clearly, and negotiating a price with the landlord. All good.

Dan · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 12 January 2025

Thank you for the review, we're so pleased that you had a positive experience with us.

5/5

Google

What a great company! They were superb in their communications, clear in a strategy and extremeful helpful with after sales customers service. Claudia and the rest of the team should be given credit for their proficiency, professionalism and dedication to their customers. 5 stars!

Dane · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 8 December 2024

We are pleased we are still able to support you post-sale. All the best, the team at Kendal.

5/5

Google

My husband and I used Hackney and Leigh to help us sell my home and buy our first house together. We were really impressed by the efficiency and professionalism of all staff but in particular Hayley and Keira who we liaised with on a regular basis. Thanks for all the help in getting us our family home!

Bethany · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 9 November 2024

Thank you for the lovely review and we are thrilled to hear you are settling in nicely to village life. Best of luck, Keira

5/5

Google

Team very helpful with challenging exchange

John · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 22 October 2024

We got there in the end. The best of luck in your next chapter.

5/5

Google

Excellent advice, delightful, friendly agents and a realistic grasp of how to sell our house. We were regularly updated by email and phone and it was always easy to stay in touch.

Jill · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 9 May 2026

Thank you for your kind words. We met with some challenges along the way but thankfully resolved and concluded for the best outcome! Wishing you all the very best in your new home, from all the team

5/5

Google

Professional and supportive expertise

Elaine · 9 May 2025 · Hackney & Leigh Kendal

Agent replied · 9 May 2026

Thank you for the review, we are so pleased we were able to help on the swift sale of your property. Thank you for choosing Hackney and Leigh.

5/5

Google

Hackney & Leigh did a good job helping us to sell my father's house. Jill and Jane were very friendly, helpful, knowledgeable and efficient.

Nick · 24 April 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thanks Nick for your lovely review, that’s very much appreciated. Thank you so much. All the very best for the future.

5/5

Google

Rating only, no written review.

Elizabeth · 24 April 2025 · Hackney & Leigh Penrith

Agent replied · 24 March 2026

Thank you for the 5 star review. We are delighted to be a part of your house move, and wish you all the very best for your next chapter.

5/5

Google

The service we received from Helen, Mark and the team has been outstanding and is truly worth a 5 star rating. We would have no hesitation in recommending their services to anyone.

Joyce · 21 April 2025 · Hackney & Leigh Grange Over Sands

Agent replied · 24 March 2026

Thank you for your kind words, it has been a pleasure to work with you. We do hope you get settled in to your new home very soon. Also, thank you for the Lindt easter egg! Best Wishes Mark, Helen, Tracy, Sarah and Sue

5/5

Google

We couldn’t have been happier with the level of communication we received from both Nick & Simon and it resulted in a very smooth process to sell our house.

Kath · 20 April 2025 · Hackney & Leigh Keswick

Agent replied · 15 April 2026

Many thanks for your review Kath and it was a pleasure to have assisted you with the sale.

5/5

Google

Absolutely fantastic service from the Windermere office. Very professional and kept me informed every step of the way. Thoroughly recommend them.

Lynda · 19 April 2025 · Hackney & Leigh Windermere

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Hackney & Leigh, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Hackney & Leigh and its branches won awards at EA Masters in two years, most recently 2022.

EA Masters winners in two years, the group and its branches: 2021, 2022.

EA Masters by year, 2021 to 2022

Source: EA Masters winners lists, as published, linked by year.

The British Property Awards

Hackney & Leigh and its branches won awards at The British Property Awards in two years, most recently 2019.

British Property Awards winners in two years, the group and its branches: 2018, 2019.

British Property Awards by year, 2018 to 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Hackney & Leigh

Which Hackney & Leigh office has the most reviews?

Keswick has the most, with 259 reviews rated 4.9 out of 5, followed by Kendal with 201.

Where are the Hackney & Leigh offices?

The 10 Hackney & Leigh offices, by town:

  • Ambleside: Rydal Rd, Ambleside, Cumbria, LA22 9AW
  • Arnside: The Promenade, Arnside, LA5 0HF
  • Carnforth: Market Street, Carnforth, LA5 9BT
  • Grange-Over-Sands: Main Street, Grange-Over-Sands, LA11 6DP
  • Kendal: 100 Stricklandgate, Kendal, LA9 4PU
  • Keswick: 11 Bank Street, Keswick, CA12 5JY
  • Kirkby Lonsdale: 3 Market Square, Kirkby Lonsdale, LA6 2AN
  • Penrith: 6-8 Corn Market, Penrith, CA11 7DA
  • Ulverston: 30 Queen Street, Ulverston, Cumbria, LA12 7AF
  • Windermere: Ellerthwaite Square, Windermere, LA23 1DU
Has Hackney & Leigh won any awards?

Yes. In The Trusted Agent 2026 awards, Keswick won Gold. At EA Masters 2022 its branches won 9 Gold awards. The group and its branches have also won 6 other industry awards since 2018.

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