Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
FacebookMrs Stella Robinson my best ever recommendation.Never imagined getting so much profits within a short period of time , it happened surprisingly I got it , this is huge for me and super happy and excited for this win , it’s a great start for me in line of trade, you been a genius trader Mrs Stella.You finally put a smile on my face , despite telling you my problems you didn’t take advantage of me thanks a lot Mrs Stella Robinson, You can reach her On WhatsApp:+1(951)703-7360Email: stellarobinsonfxtrading6@gmail.com
Victoria · 28 October 2022 · Grisdales Cockermouth
★★★★★ 5/5
GoogleRating only, no written review.
Louise · 12 October 2022 · Grisdales Whitehaven
Agent replied
Thanks for your 5* review Louise.
★★★★★ 5/5
GoogleGreat service. Always at hand to give help and advice. Highly recommend.
Richard · 12 October 2022 · Grisdales Whitehaven
Agent replied
Hi Richard,
Thanks for your recommendation. We'll be sure to let the team know about your feedback.
We hope to work again at some point in the future. In the meantime, thanks again for choosing us.
Team Grisdales
★★★★★ 5/5
GoogleThe whole team at Grisdales were amazing throughout the sale process and I genuinely couldn’t recommend them more highly. Their communication was great and we always felt in the loop throughout. A big shout out to Chloe, without whom we would not have had such a quick sale. She fit in a last minute viewing (even though she had a busy day) and that couple ended up buying our house.
John · 12 October 2022 · Grisdales Whitehaven
Agent replied
Morning John,
We've very grateful for your positive review, thanks for sharing! Chloe and the team are delighted to hear that you'd recommend us based on your recent sale. We hope to have the opportunity to work with you again in the future, but in the meantime, thanks again for choosing us.
Team Grisdales :)
★★★★★ 5/5
FacebookHaving a good investment is the best feeling ever. I lost so much money looking for a profitable investment until I met a Forex and Crypto trader who helped me manage my trading account. Mrs Elizabeth Bays is undoubtedly the best Forex and Crypto account manager I've ever seen, who is trusted and reliable. I started my investment with as little as £500 and made a profit of £6,300 within 7 days. I reinvested £1,000 and earned another profit of £11,500 within 7 days. I'm so grateful to Mrs Elizabeth Bays for turning my financial story around, and the only way I can repay him is to recommend him and spread his good works. If you want to make good profits from Stock trading, Forex/Crypto trading as well as Binary options, Mrs Elizabeth is the best account manager you can contact for a life changing experience, there are no hidden charges. You can contact Mrs Elizabeth throughEmail: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
Kaone · 10 October 2022 · Grisdales Cockermouth
★★★★★ 1/5
GoogleLeft to live in a house with a serious mould issue and hole in the roof despite reporting both when moving in. Lost ££s in business stock & all grisdales ever really said was "we'll call you back" - 99.9% lie rate
Ryan · 27 September 2022 · Grisdales Whitehaven
Agent replied
Hi Ryan,
Thanks for taking a moment to leave us a review. We're disappointed to hear about your recent experience with us.
We are aware of the ongoing maintenance issues within your property. Our dedicated contractors and those elected by the landlord have had difficulties in obtaining access to your property. Consequently, this has prevented us from carrying out any remedial works.
Grisdales have offered to release you from the tenancy and contractual agreements with immediate effect but have yet to receive a response. As we haven’t been able to reach you via email for some time, we have put together a written letter which should arrive within the next day or two. We’re fully committed to supporting your future property plans and invite you to get in touch with us to discuss this matter further. Following which, we can assure you that the issue will be handled with urgency.
Many thanks,
Grisdales
★★★★★ 5/5
GoogleLesley and Chloe were great to work with, knowledgeable on the current market, very responsive with informative updates and gave me confidence everything was moving as well as it could be.
James · 12 September 2022 · Grisdales Whitehaven
Agent replied
Hi James,
Thanks again for taking a moment to share your feedback on your recent experience with us. We hope to work with you again some time in the future.
Many thanks,
Team Grisdales
★★★★★ 5/5
GoogleI would have no hesitation in recommending the Whitehaven Branch of Grisdales to anyone looking to sell property in West Cumbria. From the outset we were very impressed with the approach taken and advice given with regards to marketing the property - as a result the property sold quickly. Post sale back up was good with calls always returned and in a professional and timely fashion. Overall very impressed. Recommended.
Michael · 12 September 2022 · Grisdales Whitehaven
Agent replied
Good afternoon Michael,
We’re thrilled to read all about your recent experience with us and are overjoyed that you’d recommend us to others.
We’ll be sure to pass your feedback on to the team and hope to work with you again in the future.
Thanks again for choosing Grisdales
★★★★★ 5/5
GoogleGrisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete comprehensive knowledgable house selling and also house renting service. We can’t recommend them highly enough. Their costs are transparent and they have different tiers of provision which are clear.PositiveResponsiveness, Professionalism
James · 27 August 2022 · Grisdales Cockermouth
Agent replied
Hello James, What a fantastic review! Thanks so much for your lovely words and for taking the time to share your experience with others. We hope to be of service sometime in the future. Team Grisdales 😀 …
★★★★★ 5/5
GoogleHelen & Jess were fantastic. Thank you for your support!!!
Steve · 26 August 2022 · Grisdales Cockermouth
Agent replied
Thanks for the 5* review Steve - we’ll ensure we feed your comments back to Helen and Jess 😄 …
★★★★★ 5/5
Googlenicola was a great help,proffesional service and ended up in a lovely propertyPositiveProfessionalism
Robert · 25 August 2022 · Grisdales Whitehaven
Agent replied
Hi Robert. A big thank you for your recommendation. We'll be sure to let Nicola and the rest of the team know that you found them helpful and professional. We hope you'll continue to consider us in the future for all your property needs!
★★★★★ 5/5
GoogleGoing through Grisdales to find a new home was easy and having Nicola and Lesley helping made it just that much better as they were quick to respond and helped us through every step of the way, I will be recommending Grisdales and definitely recommending Lesley and Nicola to help through the process, 10/10 amazing peoplePositiveResponsiveness, Quality, Professionalism, Value
Keegan · 25 August 2022 · Grisdales Whitehaven
Agent replied
Thank you very much for your kind words and recommendations Keegan. We think Nicola and Lesley do a great job so it’s great to hear our clients think so too! Don’t hesitate to get in touch if there is anything else we can help with. Team Grisdales 😁 …
★★★★★ 5/5
GoogleI rang Grisdales as I was having trouble getting through to other estate agents and I'm so pleased I did! From the very first phone call, to actually selling our house, took less than 2 month. The girls in Grisdales couldn't do enough to help especially knowing I needed a place specifically for my disability needs which getting my house sold quickly enabled me to get the one that was absolutely perfect before it was sold to someone else, as most houses with downstairs bathrooms/spare reception room (to convert to a downstairs bedroom) for people who are wheelchair bound were few and far between. They were always courteous when speaking on the phone and gave us a very much appreciated hamper box when we moved in. My son and i couldn't fault them one bit and we made a friend for life with the actual buyer of our property! Many thanks for everything Tracy and Taylor😊PositiveResponsiveness, Quality, Professionalism, Value
Tracy · 25 August 2022 · Grisdales Whitehaven
Agent replied
Hello Tracy... WOW, what a great review! We're over the moon to read such fantastic comments about our Whitehaven Team. We always strive to go above and beyond for our clients and we're thrilled to hear such positive feedback. Thank you for taking the time to review us and enjoy your new home. Team Grisdales 😀 …
★★★★★ 5/5
TrustpilotOutstanding service, really efficient and stress free!
Superbly smooth move to our new home in Cockermouth, thank you Alison for such a wonderfully stress free process. Rachel you've got a really great business with such amazing service and team of people, testament to your hard work in leading the team - you really are the best estate agency in the UK! Keep up the great work! To anyone thinking of using Grisdales to move in or to the area, I can wholeheartedly recommend them - they're outstanding. Bravo!
Simon · 19 August 2022 · Grisdales Whitehaven
Agent replied
Hi Simon,
A big thank you from Rachel, Alison, and the rest of Team Grisdales for your fantastic comments.
We’re really pleased to read your feedback and hear that you’d recommend us based on your recent experience.
Thanks again for choosing us and taking the time to share such a positive review. We hope to be of some assistance in the future.
Team Grisdales 😆
★★★★★ 5/5
FacebookSuperbly smooth move to our new home in Cockermouth, thank you Alison for such a wonderfully stress free process. Rachel you've got a really great business with such amazing service and team of people, testament to your hard work in leading the team - you really are the best estate agency in the UK! Keep up the great work! To anyone thinking of using Grisdales to move in or to the area, I can wholeheartedly recommend them - they're outstanding. Bravo!
Simon · 19 August 2022 · Grisdales Cockermouth
Agent replied · 24 June 2023
Hi Simon Dunant, A big thank you from Rachel, Alison, and the rest of Team Grisdales for your fantastic comments. We’re really pleased to read your feedback and hear that you’d recommend us based on your recent experience. Thanks again for choosing us and taking the time to share such a positive review. We hope to be of some assistance in the future. Team Grisdales
★★★★★ 1/5
GoogleI made an offer of cash for a house. For nearly 1 week I have been waiting for an answer now. I have been ignored and fobbed off by grisdales in a degrading manner. They really have no regard for the fact that they are playing about with people's lives.
Julie · 13 August 2022 · Grisdales Whitehaven
Agent replied
Good afternoon Julie,
Thank you for your review. We’re sorry to hear about your recent experience submitting an offer with us, but we appreciate you bringing this issue to our attention.
As advised on Saturday 30th July, we’d hoped to provide you with an update today, Monday 1st August.
Because of privacy regulations we cannot discuss any further specifics relating to your comments. However, we can confirm that it is standard practise to present all offers plus any supporting information to our vendors for their consideration. This allows our vendors to make an informed decision and proceed in a way that best supports their future property plans. Once we have received instructions from our sellers, we will then proceed as per their wishes.
Whilst we’re disappointed to hear that you feel we haven’t provided you with an update before the initial deadline set for today and following communications mid-week, we’d be more than happy to discuss your issue in more depth with you via telephone or email.
If this is something you’d wish to do, please do not hesitate to contact us.
Kind regards,
Team Grisdales
★★★★★ 5/5
GoogleEfficient, professional but with a personal touch. Pleasure to purchase with them.
Stephen · 13 August 2022 · Grisdales Cockermouth
Agent replied
Hi Stephen,
We're thrilled to hear your feedback about your recent experience with Grisdales as a buyer. Thanks for taking a moment to leave us a review and best of luck with the new property.
Team Grisdales :)
★★★★★ 1/5
GoogleI made an offer of cash for a house nearly a week ago now. I am being kept in the dark. I have been fobbed off and ignored by grisdales in a degrading manner. They have no regard for the fact that they are playing about with people's lives.
Julie · 13 August 2022 · Grisdales Cockermouth
Agent replied
Good afternoon Julie,
Thank you for your review. We’re sorry to hear about your recent experience submitting an offer with us, but we appreciate you bringing this issue to our attention.
As advised on Saturday 30th July, we’d hoped to provide you with an update today, Monday 1st August.
Because of privacy regulations we cannot discuss any further specifics relating to your comments. However, we can confirm that it is standard practise to present all offers plus any supporting information to our vendors for their consideration. This allows our vendors to make an informed decision and proceed in a way that best supports their future property plans. Once we have received instructions from our sellers, we will then proceed as per their wishes.
Whilst we’re disappointed to hear that you feel we haven’t provided you with an update before the initial deadline set for today and following communications mid-week, we’d be more than happy to discuss your issue in more depth with you via telephone or email.
If this is something you’d wish to do, please do not hesitate to contact us.
Kind regards,
Team Grisdales
★★★★★ 5/5
GoogleExcellent friendly customer service. Always willing to assist no matter how busy they are. Special thanks to Helen who goes above and beyond and is a great asset to Grisedales. Also communication right through out the process was outstanding. Would have no hesitation in recommending Grisedales .
Jacqui · 13 August 2022 · Grisdales Cockermouth
Agent replied
Hi Jacqui,
Thanks so much for your online recommendation, we’ll ensure your feedback also reaches the team who will be thrilled to read such positive comments.
Helen is a real asset to the team who does a fantastic job and it’s great to hear our clients think so too.
We hope to work with you some time again in the future.
Best of luck,
Team Grisdales 😃
★★★★★ 5/5
GoogleWe recently sold our home through the Cockermouth office and couldn’t be happier. From Laura’s valuation through to completion, the personal, friendly and professional service from everyone was fantastic. We will highly recommend the team.
Annabelle · 13 August 2022 · Grisdales Cockermouth
Agent replied
Hi Annabelle,
Thanks so much for taking the time to leave us such a great review. We're really pleased to hear that you found Laura and the team to be personable and professional throughout your recent experience with us and hope to work with you again in the future.
Thanks again for choosing us,
Team Grisdales
★★★★★ 4/5
GoogleRating only, no written review.
A customer · 14 July 2022 · Grisdales Whitehaven
Agent replied
Many thanks for taking a moment to leave us a review Cathy. Do let us know if there is anything else we can help with.
Team Grisdales
★★★★★ 5/5
GoogleI would like to thank Lesley for how easy she has made the sale of our house. Lesley was available anytime and she is a real professional in her role
Thanks for all your help.
👏👏👏 …
Kevin · 14 July 2022 · Grisdales Whitehaven
Agent replied
Hi Kevin,
We're really pleased to hear that your recent experience with us was a good and appreciate you taking a moment to leave us a review. We'll be sure to share your feedback with Lesley.
Thanks again for choosing Grisdales :)
★★★★★ 5/5
GoogleGreat experience. They are very thorough and fair to both Landlord and Tenant.
Mike · 14 July 2022 · Grisdales Cockermouth
Agent replied
Thanks for your review Mike, we really appreciate your feedback.
Team Grisdales :D
★★★★★ 5/5
GoogleAlison and the team have been brilliant at helping us find a home to rent. She has been there to answer any of our questions and has made the entire process quick and efficient. There was another lady who I didn’t catch the name of who did our viewing and collected the keys from who also deserves some recognition! Thank you to the team for all their hard work!
Jessa · 14 July 2022 · Grisdales Cockermouth
Agent replied
Hey Jessa,
We're ecstatic to hear that your recent move with us was a good one! We'll be sure to pass on your feedback on to Alison and the rest of the team.
Thanks for choosing Grisdales and best of luck in your new home,
Team Grisdales :)
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