Greystar estate agents in London, Hounslow, Fulham and 2 more

★★★★★ 1/5

Trustpilot

I live in is 301 Silveron Blvd

I live in is 301 Silveron Blvd, Flower Mound, Texas I have been living here since Sept 2021 and the management is horrible. The manager Jacob Werner doesnt respond to any of your issues if you are a person of color. My trash was not picked up multiple times and every time I brought up the issue with Jacob he wouldn't even return my calls or emails. This went on for 9 months, till the time I started throwing my own trash and mind you, I pay approx $30 for valet trash. Incident which happened on Nov,29, 2022 where in my car was parked was .005 mm on the white line and the white lady who stays on the ground floor threatened to call the cops on me and called the cops. Who calls a cop on someone for such silly thing. She probably is a MAGA member or a unstable person to say the least. When I informed the leasing office again silence from Jason Weiner and Tee (from leasing office) started misbehaving with me saying that she has taken pictures. Yet another unstable person probably but the leasing office is filled with such people who will not care for your safety if you are a person of color. There was another incident where a white woman kept a cardboard sign on my window shield which had disgusting things written. I have faced several such incidents including death threats for no reason when I lived in Enclave apartment for 6 years but the staff was always very polite, nice and understanding. This place is overpriced and dangerous. If you are of Indian origin please save yourself from being misbehaved with without reason. This place is best for Trump supporters and they are treated well by the staff. The rate at which white people are shooting people of color, I am scared to live in this place. The management behavior is shocking and disgusting! I live in constant fear of being shoot by this crazy white lady living downstairs. I won't be surprised if the management of this apartment encouraged her to file a police complaint against me.

Ripsy · 29 November 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

Oak At Greenview - sewage view

I moved in March 2022. I have had so many issues - The delay of repairs is horrible. here we are Nov. 18th, 2022. Reported on 13th. I have drainage backing up for 6 days. I can't use my washer due to drainage backup. I can't use the sinks in the kitchen for the past 4 days. Sewage water sitting in the sink, smelling up the apartment. I have done all i could to inform them through website, protocol Maintenace, etc .. No repairs still to this point

Shadow · 19 November 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

Don't rent from Grestar

You have double charged me every month for trash and sewer and it blaten.. especially in this time after a hurricane where we barely had a trickle of water you've got some nerve and I personally have turned you in to the housing authorities.

Dana · 26 October 2022 · Greystar London (SIRER)

★★★★★ 2/5

Google

Rent went up by 20% on renewal with no real grounds, insect infestation for most of the year, when you leave you are pushed to pay for their cleaning service, and then riddled with costs and don’t get full deposit. Not really a social building like other buildings around- hardly any events. Not worth the hassle, management are money grabbing. Sad bc this place has great potential. Frustrating customer service

Al · 23 October 2022 · Greystar London (2 Vanguard Way)

★★★★★ 1/5

Trustpilot

Ever since they took over our building…

Ever since they took over our building everything is worse. The new concierge staff is rude, sloppy and unprofessional. Valet service is a joke. Management has no clue of what is going on and blame Greystar for all the changes. I call Greystar and they are constantly unavailable. Would not recommend their properties.

Joezer · 19 September 2022 · Greystar London (SIRER)

★★★★★ 5/5

Google

I love this place there's so nice people working here all manager they are wonderful and residence so nice :) nice people living here .

ALI · 26 August 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Building soooooo much clean , I like so much the management because they are looking after building so much and they are looking after customer and residence so much :) I love you guys well done :))) you know why I'm here??? ok I will tell you : thanks to Chrisanne and thanks to dan and thanks to Niki he show me how to use the microwave :)) oh sorry I forget the most important thanks to night security Ali I feel I am safe because you're here

A · 26 August 2022 · Greystar London (2 Vanguard Way)

★★★★★ 1/5

Trustpilot

GO ELSEWHERE OFFERED ME TWO MONTHS FREE…

GO ELSEWHERE OFFERED ME TWO MONTHS FREE RENT IT WAS THE WORST APT NOISEY, NO BALCONY, I ASKED TO MOVE ACROSS THE HALL THEY WANTED BACK THE FREE RENT PLUS ADMN FEE UNCARING, NO SMOKING BUT THEY HAVE A DRINKING PARTY FRIDAY NIGHT 50 PEOPLE GET DRUNK, THEY DO NOT CARE A FEW ACTITIES BUT THERE COULD BE A LOT MORE FOR THE MONEY MANAGERS ARE TOO YOUNG NOTHING FOR VETERANS WILL NOT FLY THE AMERICAN FLAG OUT FRONT GO ELSEWERE LIVED HERE A YEAR MANY ARE MOVING OUT

RINGO · 25 August 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

Is there something like below one star?

Is there something like below one star? This lease management company even don’t worth a zero star, I met last year most of them they’re rode unprofessional, definitely you can read their faces that they don’t like their jobs or their paying is not good Lmao, the bad thing they don’t like customers lmao again.Gray star!A cheap advicePlace a charity box next to your management office when a customer like me passing by definitely drop a dime in.Thanks

Bashir · 23 August 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

GREYSTAR OVERTURE SHELL GAME BAIT…

GREYSTAR OVERTURE SHELL GAME BAIT AND SWITCH I NEEDED A PLACE OVERTURE WAS WELL RATEDTHEY SAID I WOULD HAVE TO WAIT BUT THEY HAD AN APARTMENT WITH TWO MONTHS FREE RENT SO I TOOK ITWHEN THEY PROCESSED MY DEBIT CARD THEY DID NOT TELL ME BUT TOOK OUT A THIRD MONTHS RENT I WENT POOR FOR A MONTH AWAITING MY NEXT RETIREMENT CHECK AS IT TURNS OUT THE APARTMENT IS ONLY ONE OF FOUR WITH NO BALCONY IT FACES A NOISY POOL AND MY NEIGHBOR HAS A BALCONY RIGHT NEXT TO MY WINDOW MONTHS LATER, I INQUIRED TO MOVE THEY SAID I MUST PAY BACK ALL OF THE TWO MONTHS OF FREE RENT PLUS AN ADMINISTRATION FEE WHICH TOTAL $ 4,000 JUST TO MOVE ACROSS THE HALL GREYSTAR IS SCALPING OLD PEOPLE I DID SEND LETTER TO THE CEO'S IN CHARLESTON AND GOT NO RESPONSEI GAVE FOR YEARS OF MY LIFE FOR MY COUNTRY WITH VIETNAMI WAS A TEACHER FOR FORTY YEARS I AM AN AUTHOR OF ENGINEERING TEXTBOOKS THIS SURELY IS ILL TREATMENT AND TAKING ADVANTAGE OF THE ELDERLY

RINGO · 21 August 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

Shoddy business

Shoddy business. They have 0 loyalty or respect for their customers. Wouldn’t go anywhere near this real estate business in the future. All they care about is taking your $$

Chris · 27 July 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

4 months no signs of giving back my…

4 months no signs of giving back my security deposit. Nobody in the management cares or responds back / call the customer service line, it does not even connect . Don’t they know that it is easier to give back the money than fight lawsuits?! What would it take for someone to actually help in this company?

Smitha · 22 July 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

This is my last and final review, beware

They block real reviews on GOOGLEThis is my last and final review , no I will not take it off and no I will not change it, my first amendment gives me the right to freedom of speech and these are observable facts you can’t change nor deny them.I find this “community” to be lacking in the care of others, profit drives every motive in this place from the lack of follow through on the things promised on initial move in , to the lack of friendliness. Look around the “community” people are miserable.PEOPLE!! Do your due diligence before moving in here, I made the mistake of not reading reviews. However I have come to be made aware that certain residents have been sued and or asked to change their review. Without truthful , honest reviews how do you Parkridge expect things to change? You obviously are happy with treating people like they don’t matter, it’s evident in every interaction I have with team members as well as people living in the community. (Everyone is rude and unfriendly)My washer broke, I put in a work order the same day, it took a second phone call a week later from me to finally have them regretfully call to schedule a time to fix it, i couldn’t answers and they left a message, I had a friend help me that same day they called who was knowledgeable and boy was that not a big issue when I told them someone else fixed it, I had to explain it wasn’t a company but just a friend.I will never rent from any Greystar property after this lease is up and I will never recommend any Greystar property to anyone including Parkridge.There is constantly trash around the place, lease policies are not enforced by Jasmine or anyone else working for her , nor Greystar. Rules for me but not for thee.Friday nights my neighbor constantly smoke copious amounts of weed, drunk drivers speed through over 30+ miles an hour, a month ago I was almost hit by one, I saw him drinking a beer in his hand.I signed a no drug policy April 7th when I moved in, has that changed ?My neighbor lets her dogs pee all over the concrete side walk. I have made this aware to “management” who in retaliation against my complaints has done nothing to address the issue..They choose to enforce certain policies but not others. Be carefulAdditional complaints that are here because maintenance doesn’t ever reach out to me and this is the only place I can put my issues: 1) My bathroom drawer has been broken since before move in, I put in multiple requests for it to be fixed and I finally gave up three months later that they not would fix it 2) smoke alarms are malfunctioning, at my own expense and for my own safety I had to out of my own pocket replace them 3) the exterior lights are constantly burned out, for my own safety I worry, the one above my entrance was burned out for two months until I changed it with my own light bulb (probably violating the lease for that but my safety is my concern and it is not the concern or Parkridge or Greystar 4) the light bulb above my car port is burned out, I would change it but I don’t have a ladder to reach it 5) my neighbor lets her dog pee all over the concrete sidewalk to my apartment and car, flies and other bugs constantly live around this area where the urine builds upNote: this is not defamation, everything stated is based in truth and observable fact, ALSO ALL PERSONAL INFORMATION HAS BEEN REMOVED FOR THE SAFTEY OF ALLNote 2: I fear retaliation from my management for bringing up these issues, they are concerning to me and I feel they should be concerning to Parkridge and Greystar but clearly they are not

Austen · 9 July 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

If there is a choice of 0 , they worth 0

If there is a choice of 0 star, I will rate them zero. I have lived in Well house for over a year. At the very beginning, we were happy about the living condition, convenient location, pet-friendly. Staffs are nice and friendly.HOWEVER, I discovered that landslide dropping of management standard even though front staffs are still nice friendly.But senior management presented impolite , unprofessional and irresponsive attitude towards neighbour. Some incidents can be quoted as example:Repeatedly letting unregistered cars going into private parking and ignored the security of residents property. Whenever receiving complaint, the answer is “This is just a single case, I don’t see any complaint from other residents”And this management ignorance led to fire incident on 16 June, 2022, a unregistered Mini Cooper into our private parking were on fire and at least 3 three cars were damaged and no clear report was issued till now nearly half month. Seems that even paying higher rent than the market, residents seems not deserve what we have safety and security and not even mention about to be treat fairly.

Emily · 8 July 2022 · Greystar London (SIRER)

★★★★★ 5/5

Trustpilot

When renting a Greystar apartment for…

When renting a Greystar apartment for thefirst time we had the most wonderfulprofessional assist us during the entireprocess. Her name was Mary AnneBillota-Walsh. She was extremely kind,considerate of the stress we were dealingwith in selling our home, as well asmoving into a new residence in a veryshort time span.She helped us every step of the way tomake the transition extremely smooth andeasy. Her kindness and vast experiencein real estate as well as getting all thepaperwork done quickly was incredible.She was there to help with every detailand made moving into a Greystar propertya pleasure. My husband and I appreciateemployees who go above and beyondtheir jobs to make a company standabove the competition. We would likeGrey Star to know that they have anexcellent employee in Mary Anne on their Team!!!!!

Michael · 17 June 2022 · Greystar London (SIRER)

★★★★★ 1/5

Trustpilot

Worst Management Company

Any apartment building managed by them is falling apart. There is no customer orientation just profit making. You are not a human for them just a number. Most properties managed by them are totally outdated and broken down.

Judit · 14 June 2022 · Greystar London (SIRER)

★★★★★ 5/5

Google

Rating only, no written review.

GRLF56 · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Rating only, no written review.

Hibba · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Rating only, no written review.

Shiv · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Some of the best apartments in london

Tobi · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 2/5

Google

Unreasonably high price point rentals for the services provided.

Cecil · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Recently moved in and love the place as-well as the management who take good care of the residents

Maryam · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Excellent customer service especially Ali. He's helped me a lot and very friendly

Ifeoma · 12 June 2022 · Greystar London (2 Vanguard Way)

★★★★★ 5/5

Google

Recently moved here, loving it and the guy Ali at the building is very nice and friendly

Meher · 12 June 2022 · Greystar London (2 Vanguard Way)