5/5
GoogleChad and Joan so helpful and friendly. Put my pictures up, cleaned up after. They are super.
Trusted Agent profile
Greystar estate agents in London, Hounslow, Fulham and 2 more
★★★★★
464 reviews across 8 offices and 2 platforms
Greystar has eight offices, in London (four offices), Hounslow, Fulham, Lambeth and Tower Hamlets. Together they have 464 reviews on two platforms, rated 3.1 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Greystar's eight offices, most reviewed first. Each has its own page.
- Greystar London (2 Vanguard Way)2 Vanguard Way, E17 6DL338 reviews · 150 on Google (4.5)22 in the last 90 days
- Greystar London (55 & 57 Nine Elms Lane)55 & 57 Nine Elms Lane, SW11 7DS214 reviews · 14 on Google (5.0)19 in the last 90 days
- Greystar HounslowCharter Place, Management Office, 714 London Road, TW3 1PD198 reviews · 0 on Google19 in the last 90 days
- Greystar London (SIRER)SIRER, 32 Harbour Way, E14 9ZP197 reviews · 0 on Google19 in the last 90 days
- Greystar FulhamFulham Riverside, 5 Central Avenue, SW6 2QE193 reviews · 0 on Google19 in the last 90 days
- Greystar London (1 Cherry Park Lane)1 Cherry Park Lane, E20 1NX189 reviews · 0 on Google19 in the last 90 days
- Greystar LambethNine Elms Point, SW8 2LF91 reviews · 91 on Google (4.7)3 in the last 90 days
- Greystar Tower HamletsAldgate Place, E1 7AT6 reviews · 6 on Google (5.0)0 in the last 90 days
Latest reviews from every Greystar office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing maintenance team. Immediate response and issue resolved within the same day! Ready to help with any issue and always very friendly.
5/5
GoogleMuch more than expected, the property has quite all you can need or wish. The location is excellent, only a few metro stations from center London and with some buses a few steps from the building. As well, having a big supermarket next door is something you do not value until you have it. The management under Bishoy, Vivian and Cecile is as helpful as you can imagine. Thank you guys! Great news, there is now a Tube Station of Northern Line just downstairs!
5/5
GoogleAmazing location and excellent management team - from questions to maintenance the response time has been phenomenal. Been here for 1 year in another tower and 3 months with the Mylo team. Very friendly and amazingly helpful team at the concierge as well.
1/5
TrustpilotPoor management for Well house…
Poor management for Well house apartments at Sutton London （16 sutton court road, sutton SM14FX） in particular for car park
1/5
TrustpilotI have been the tenant since last June…
I have been the tenant of the well house since last June and all in all the overall service experiences and facilities maintenance has been satisfactory.However, since this Jan, the well house had implemented an unreasonable and absurd parking regulation in which the hired parking management company will issue penalty to resident simply because they did not properly display the parking pendant right in front of the windscreen that always hinder the sight of the driver and cause extra workload and trouble to the resident. Despite numerous complaints from the resident on the usage of pendant which cause so much disturbance and inconvenience to the driver, the management company neglect all the feedbacks from the resident and make no improvement at all. Very disappointed management which shift the previous serious parking problem to the resident but not actually listen to views and comments and allow the parking company to issue PCN recklessly. I sincerely hope that the management could look into this matter seriously and make necessary improvements as far as practicable.
1/5
TrustpilotHolding fee not returned - 6 weeks later
Myself and my partner placed a holding deposit of £200 on an apartment in the new Oxbow apartments in Salford. Due to the company deciding to go against third party advice surrounding guarantors, we were then unable to go forward with the application. I submitted a refund request for the £200 holding deposit on 29/09/2021. We were told this would be returned to us within the 28 days processing time the company has. 4 weeks had passed and we were then told a staff member had made a fault in submitting our request and this would be returned within 1-2 weeks. We have still not yet received this refund nor have we received any correspondence or updates regarding when this will be returned to us. We have been treated appallingly and would hate for this to continue happening to others.
1/5
TrustpilotI rented an apartment from Greystar and…they cheated me.
I rented an apartment from Greystar and my experiences have been on my website Greystarcrooks.com. for over 2 years and they haven't sued me for libel. They can't now because the 2 year statute of limitations is over. Don't rent form them.
5/5
GoogleRating only, no written review.
2/5
GoogleHonestly, one of the baddest managements I have worked with! When I wanted to renewal my contract on one of the apartments under their management, and I offerd to them a price they refused and they tried to put pressure on me! And I decided not to continue.. then GUESS what! they listed the apartment in one of the popular platforms with a price less than what I offered... what a joke!! Dont work with ppl like this.
1/5
Trustpilotgreystar-another negligent sexual assault 1/22/21
i am a kind elderly high risk disabled veteran, living in the 2000 unit woodlandparkca, east palo commuinty owned by united arab emirates, owners rep sand hill properties company, palo alto and greystar who "bought" into management rather than being hired by acquiring alliance residential last year at that time alliance was the property manager for woodland park now the entity is sometimes referred to as greystar/alliance global partners, the largest of its kind, wwlast week, greystar failed to rectify a totally dark elevator at 1779 woodland ave epa, ca, one of their buildingson 1/15/21, hicks, in unit 31, who is housebound was informed by the 7 day per week state employee that cares for him that he was sexually assaulted at about 4pm, 1/22/21 in the dark elevator by complete surprise while it was moving by the regular fed union mailman, for at least 5 minutescare giver made a full in person statement to police today 1/23/21hicks made a full state to greystar epa, ca managementtrans advocates and lawyers were informedgreystar, founded in 1993, by harvard mba bob faith is wildly successful they say as a business model, however they are rated F as a non member BBB nationwide a 1* ww most, millions in fact are scared, cheated by and/or HATE greystar this event would not surprise them heads up to EQUALITY CALIFORNIA AND WASHINGTON BLADEthanks for the chance to speak in a difficult time, take care
3/5
TrustpilotReserved an apartment in July after…
Reserved an apartment in July after viewing - amazing building, facilities, and finish to the apartments. The team were also very friendly and happy to answer any questions we had.We were supposed to move in at the end of September, however there had been delays and were told it would be another 2-3 months. We were then told in November that the development had been delayed again and moving in dates would most likely be from Q1 of 2021. Obviously we were very disappointed, but understand that these delays were out of their hands. The team were extremely helpful with helping us make a choice on what to do. We decided to cancel our reservation and Ten Degrees informed us that we would be refunded our £200 holding fee. This was requested on 13/11/2020 and we are yet to receive any money. I have chased a few times and have been told the accounts team is experiencing some "glitches"...I am quite disappointed that it's taking this long.
5/5
GoogleI've lived in one of these flats for 10 months and recommend it. Btw, I'll get a car soon. How can I purchase a right to park in the sainsbury parking lot? anyone knows?
1/5
GoogleI lived here for one year. The flat was good but administration (Ruta) was bad. When I leave they check the flat after more than one month. And they took more than the half of the deposit and they delayed until I informed that the deposit was unprotected from mydeposit!!!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
Google😍👌 …
5/5
GoogleA great place to stay, Vivian is a wonderful person.
5/5
GoogleGreat place to live, the property managers Cecile and Vivienne are great!
1/5
GoogleThe worst place I have ever stayed in my life. An honest to god joke. The building may as well have been build from paper for you can hear and smell everything from neighbouring flats on all sides of you. Management is a joke and just wants money. Full of pay for play 20 yo international students who make messes and smoke weed
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Greystar
Which Greystar office has the most reviews?
London (2 Vanguard Way) has the most, with 338 reviews rated 2.7 out of 5, followed by London (55 & 57 Nine Elms Lane) with 214.
Where are the Greystar offices?
The eight Greystar offices, by town:
- Fulham: Fulham Riverside, 5 Central Avenue, SW6 2QE
- Hounslow: Charter Place, Management Office, 714 London Road, Hounslow, TW3 1PD
- Lambeth: Nine Elms Point, Lambeth, SW8 2LF
- London (1 Cherry Park Lane): 1 Cherry Park Lane, London, E20 1NX
- London (2 Vanguard Way): 2 Vanguard Way, London, E17 6DL
- London (55 & 57 Nine Elms Lane): 55 & 57 Nine Elms Lane, London, SW11 7DS
- London (SIRER): SIRER, 32 Harbour Way, London, E14 9ZP
- Tower Hamlets: Aldgate Place, Tower Hamlets, E1 7AT
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
