★★★★★ 5/5
GoogleI would like to say a heartfelt thank you to Melanie for her exceptional help and support. She took the time to answer my call, listened carefully to my concerns, and dealt with my complaint with genuine care and professionalism.
I really appreciated that Melanie went the extra mile to escalate the matter for me and made me feel that my concerns were being taken seriously. Her kindness, patience and willingness to help made a difficult situation much easier.
Thank you so much Melanie, for your outstanding customer service. Your support and professionalism really made a difference, and you are a real credit to the organisation.
Aaliyah · 11 September 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Aaliyah,
Thank you so much for your kind review and feedback for Melanie - so glad to hear that she was able to help.
We 100 percent agree that she is a credit to Equipment Works and will be sure to pass on your kind words :)
Thank you,
Team Equipment Works
★★★★★ 5/5
GoogleWe’ve had a really great experience with Mohammad (in the maintenance team) over the past couple of months. Since the beginning of July, we’ve reported quite a few different issues at our property, from cleaning and general repairs to more complicated jobs involving door locks, the balcony door and other maintenance problems. He has always been quick to respond and get things sorted.
What we really appreciate is how reliable and efficient he is. Even with more complicated jobs, he always makes sure the problem is properly fixed rather than just doing a temporary solution. He is also friendly, polite and respectful whenever he works in our home.
We’re genuinely very happy with his work and really appreciate all the help he’s given us. Everything has been handled quickly and to a high standard, and we would definitely recommend Mohammad to other residents!
Y · 11 September 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi YZ,
Thank you for your glowing 5 star review and for your kind words about Mohammed - which we will be sure to pass on to him. Feedback like this means the world to us, and we're delighted to know that Mohammed has been able to resolve any issues quickly, professionally and to a high standard. We'd also like to thank you for raising these maintenance issues and for your patience whilst we got them resolved for you.
Kindest Regards,
Equipment Works Management Team
★★★★★ 5/5
GoogleWe had a viewing today at Equipment Works and Jibran was absolutely brilliant. He gave us a thorough and attentive tour of the block, showed us all the amenities, and answered every question we had with so much detail and care. The flats are even better in person than online, and Jibran's customer service really made the experience. He was warm, knowledgeable, and genuinely made us feel looked after. Highly recommend!
Marlene · 11 September 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Marlene,
Wow - thank you for wonderful review and for the 5 stars! We're absolutely delighted that you had such a fantastic viewing at Equipment Works with Jibran and that he was able to answer all of your questions. We'll be sure to pass on your lovely words of encouragement to him.
We look forward to hopefully welcoming you to your new home at Equipment Works soon!
Kindest Regards,
Equipment Works Management Team
★★★★★ 5/5
GoogleI’ve had a really great experience with MyLo, especially thanks to Ihsaan, Matt and Judy. They have all been incredibly helpful, friendly and responsive throughout the whole process.
Ihsaan has been very patient and helpful with all of my questions and kept me updated throughout the referencing and tenancy process. Matt has also been amazing and always made sure everything was being taken care of, which made the whole process much less stressful. Judy has been lovely as well and was always happy to help whenever I needed an update or had any questions.
I really appreciate the time and effort all three of them have put in to help me. Communication has been excellent and I’ve always felt well looked after as a resident. A huge thank you to Ihsaan, Matt and Judy for making everything so smooth and easy. Highly recommend the MyLo team! 😊
Cissy · 11 September 2026 · Greystar Lambeth
Agent replied · 12 December 2025
Hi Cissy,
Thank you so much for taking the time to share such a wonderful review and for your incredibly kind words. We’re truly grateful and thankful for your continued trust in the MyLo team, and we’re so pleased to hear that you continue to have such a great experience living with us.
It means allot to us to know that MyLo can be a real home away from home for you. I'm certain Judy and Ihsaan will be absolutely thrilled to hear what a positive impact they’ve had on your time with us.
We truly value having you as part of the MyLo community and hope to continue delivering on our promise, ensuring you always feel well looked after and are able to continue calling MyLo home.
Of course, I do appreciate the name mention for myself but it's a team effort and I couldn't have done it without them.
Have a lovely week ahead! 🙂
Best Regards,
Matt Goodayle
Community Manager.
★★★★★ 5/5
GoogleCornelius quickly resolved several of our ongoing maintenance issues, and was cheerful and polite. His knowledge of the apartments has meant that issues with our systems have been finally fixed, and made our apartment much nicer to live in.
Freya · 11 August 2026 · Greystar Lambeth
Agent replied · 11 October 2026
Hi Freya
Thank you so much for taking the time to leave such a thoughtful review! We're absolutely delighted to hear that Kornelijus was able to get those ongoing maintenance issues sorted and make such a positive difference to your home.
I'll be sure to pass your kind words on to him, he'll be delighted to hear It! He's definitely a lifesaver around here, and it's fantastic to hear his knowledge of the apartments helped get everything running as it should.
Thanks again for your lovely feedback.
★★★★★ 5/5
GoogleA huge thank you to Kornelijus and Ihsaan for handling my urgent problem with locking myself out on the balcony. I really appreciate Mylo for their brilliant service. The team is always kind, professional, and solves the problem quickly.
YC · 11 August 2026 · Greystar Lambeth
Agent replied · 11 October 2026
Thank you so much for this lovely review! Being locked out on the balcony is an extremely stressful event, so we're really glad Kornelijus and Ihsaan could get to you quickly and sort everything out. I'll be sure to pass your kind words on to them as they'll be delighted to hear you found their service brilliant.
Most of all, we're so happy you've found comfort in your home that's our promise to every resident, and it means the world to hear we're delivering on it.
Thank you again for trusting the team, and please don't hesitate to reach out if you ever need us!
Warm Regards,
Matt Goodayle
Community Manager
★★★★★ 5/5
Googleprincess is so helpful and welcoming :) Such a nice staff member
Venkata · 11 July 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Venkata,
Thank you for your 5 star review and lovely comments about Princess. We're so pleases that you've been made to feel welcome here at Equipment Works, and we'll be sure to pass on your feedback to Princess.
Kindest Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleThe maintenance team is amazing. We appreciate Mohammad helping us with the repainting our ceiling.
Xiangyu · 11 July 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Xiangyu,
Thank you so much for your amazing 5 star review! We're so pleased that Mohammad was able to help you repaint the ceiling. We'll be sure to pass on your appreciation to Mohammad who will be delighted to know that he has been able to assist :)
Kindest Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleI’m an engineer that does works inside the building (sub contractor)
Mel Princess and Jason are really helpful and efficient
Sunny · 11 May 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hey Sunny,
Thank you so much for leaving us a review - we really appreciate it :)
Team Equipment Works
★★★★★ 4/5
GoogleGreat place overall with lovely staff and i wanted to mention Jinia and Khaled at the reception, they are very friendly , welcoming and approachable. They also communicate well with residents and do handle their roles properly.
Emel · 11 May 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Emel,
Thank you for your lovely review. Jinia and Khaled will be so pleased to know that they have contributed positively to your experience.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleBrilliant and kind staff
Gabriel · 11 May 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Gabriel - thanks so much for the 5 stars and kind works - we appreciate it! - Team Equipment Works
★★★★★ 5/5
GoogleJason and Princess - great help and cool people.
Rickin · 15 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Thanks so much Rickin - was lovely meeting you and showing you around Equipment Works this morning!
Team Equipment Works
★★★★★ 5/5
GoogleIla Company at Equipment Works, Blackhorse Road in Walthamstow has been a great experience. The building is well-maintained and everything runs smoothly.
A special thanks to Jinia who I had a viewing with, she is always so helpful, friendly, and professional. She really understands everyone’s needs and consistently goes above and beyond.
Really appreciate the amazing service!
Definitely recommend to everyone who’s looking for their next home.
Imran · 13 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Imran,
Thank you for your glowing 5 star review. Jinia will be thrilled and encouraged to know that her friendliness, professionalism and helpfulness has significantly contributed to your positive experience at Equipment Works.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleThe building is beautiful, and I really enjoyed the viewing. The lovely lady (Jinia) who showed us around were warm, welcoming, and answered all of my questions with great knowledge and care. She made me feel comfortable and took the time to understand our situation, which I truly appreciated!!!!
Rj · 13 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Rj,
Thank you so much for the review - we really appreciate it! Your kind feedback will be passed on to Jinia - glad she made your viewing special.
Thank you,
Equipment Works Management Team
★★★★★ 5/5
GoogleThe place is very cozy and comfortable, making it easy to relax after a long day. It has a warm and welcoming atmosphere. The flat feels homely and peaceful.
Management is really great and special shoutout to Jinia who recently joined equipment works team and already very loved by everyone. She’s kind helpful and always there to help out when needed.
Also princess, Mel, Jason and marigona makes the dream team together
Defo recommend to everyone.
Abdey · 13 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Abdey,
Wow - what a fabulous review! We're so pleased that you feel so at home here and are enjoying everything that Equipment Works has to offer.
Thank you so much for your kind comments about Jinia, Princess, Mel and Jason - we'll be sure to pass on your feedback and encouragement to the team.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleGreat experience with Ila Company at Equipment Works on Blackhorse Road, Walthamstow. The building is always well-kept and everything is maintained to a high standard.
Jinia is fantastic, very friendly, professional, and always happy to help. She really listens, understands what people need, and consistently goes above and beyond.
Would definitely recommend!
Sumaya · 12 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Sumaya,
Thank you for your lovely review. We're delighted that you're happy at Equipment Works and are enjoying everything that our neighbourhood has to offer.
We'll be sure to pass on your kind words do Jinia who will be thrilled to know that her friendliness and professionalism has been noted and appreciated by you.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleIla Company at Equipment Works, Blackhorse Road in Walthamstow has been a great experience. The building is well-maintained and everything runs smoothly.
A special thanks to Jinia, who is always so helpful, friendly, and professional. She really understands everyone’s needs and consistently goes above and beyond.
Really appreciate the amazing service!
Md · 12 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Md Rony,
Thank you for your amazing 5 star review. Your kind words about our neighbourhood and how Jinia has gone above and beyond means the world to us.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleReally happy with my experience at Ila Company, Equipment Works on Blackhorse Road in Walthamstow. The building is clean, well looked after, and everything works as it should.
Jinia is amazing, always friendly, professional, and so approachable. She genuinely cares, understands everyone’s needs, and is always willing to go above and beyond to help.
Highly recommend!
Bushra · 12 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi Bushra,
Thank you for your wonderful review! We're so pleased that you've chosen to make Equipment Works your home and have settled in so well.
We'll be sure to pass on your kind words to Jinia, who will be delighted to know that she has had such a positive impact on your experience with us.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleI’ve had a fantastic experience with ILA Company at Equipment Works on Blackhorse Road. The building is exceptionally well managed, and everything is consistently maintained to a very high standard.
A special mention goes to Jinia, who is always welcoming, professional, and incredibly helpful. She genuinely takes the time to understand people’s needs and consistently goes above and beyond to support them.
Overall, it’s been such a positive experience couldn’t recommend it more highly!
SAB · 12 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 16 April 2026
Hi SAB,
Thank you for your amazing 5 star review. We're delighted to know that you're having such a positive experience at Equipment Works.
Jinia will be thrilled to know that her exceptional service, professionalism and helpfulness has had a significant and very positive impact on your experience.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleLove Equipment Works - lovely building, staff and facilities. We love living here it’s very dog and baby friendly.
Rosemary · 11 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Rosemary,
Thank you so much for your amazing 5 star review! We're so happy to hear that you're enjoying living at Equipment Works and everything that it has to offer, and that you're being well looked after by our fantastic team.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleGreat staff. Melanie, she’s a nice manager, very professionally.
Marigona, always help me and she does her job properly like a pro. I really appreciate, living in this nice block.
I totally recommend this new building to anyone, because of the amenities and the pro staff.
Sometimes we have parties, or other kind of activities, which is great.
Nice and clean areas and if you enguire any maintenance, they come in the same day to fix the problem.
John · 11 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi John,
Thank you so much for your 5 star review - your feedback honestly means the world to us. Melanie and Marigona will be delighted to know that they have made such a positive impact on your experience. Our team are always planning our next event, so keep your eyes peeled :)
Kind Regards
Equipment Works Management Team
★★★★★ 4/5
GoogleGood building with good ammenities. I wish the gym had more leg equipments though!
Mariane · 11 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Mariane,
Thanks so much for your wonderful review! Your feedback means a lot to us and we'll review your comments about the gym to see if there is anything that we can to do improve this.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleWonderful experience with the maintenance team today. Paul was such a pleasure and incredibly helpful with everything in the apartment. Many thanks to him and the whole team at equipment works!
Aine · 11 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Aine,
Thank you so much for your wonderful 5 star review! We're so pleased to know that you are being well looked after by Paul and the rest of the team.
Kind Regards
Equipment Works Management Team
★★★★★ 5/5
GoogleI highly recommend this place. I would especially like to express my gratitude for all the provided assistance and help from maintenance workers Paul and Scott and receptionist Princess. The stuff is amazing and always willing to help. Thanks a lot! Also the surroundings is really beautiful.
Samuel · 11 April 2026 · Greystar London (2 Vanguard Way)
Agent replied · 11 October 2026
Hi Samuel,
Thank you for the 5 stars! Your feedback means the world to us, and we're so pleased to know that Paul, Scott and Princess are looking after you well.
Kind Regards
Equipment Works Management Team
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