Trusted Agent profile · Middlesex and Surrey
Verified
★★★★★
368 reviews across 2 offices and 2 platforms
Gregory Brown has two offices, in Staines upon Thames and Ashford (Middlesex and Surrey). Together they have 368 reviews on two platforms, rated 4.4 out of 5 overall.
367
Reviews on Google
All 2 offices
1
Reviews on Facebook
All 2 offices
Gregory Brown's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGregory Brown, Harry in particular, dealt with our Probate sale with great compassion, friendliness and efficiency. We were kept well informed of progress and I wouldn’t hesitate in using their services again or recommending them to anyone requiring estate agency services.
5/5
GoogleI recently worked with Frank as my property agent and had an excellent experience. Frank's attention to detail was impressive, ensuring the property met my criteria. He patiently explained every aspect of the process, making it easy to understand. His communication skills were remarkable, always keeping me informed and promptly responding to my queries. I highly recommend him for his professionalism and dedication.
5/5
GoogleWhen we were trying to buy our first house, we viewed a few properties with Alfie. In the end, we decided to buy in London instead, but just wanted to leave a review about how professional and friendly he was during the process. Thanks Alfie!
5/5
GoogleProfessional, friendly and helpful, always easy to contact and responded to any queries very quickly. A great team who I would highly recommend.
5/5
GoogleI'd have no hesitation in recommending William and his team, who I found very professional and helpful in selling my property
5/5
GoogleI would like to extend my thanks to the team for all support and suggestions for our first home, being a first buyer we were oblivious if the fact how everything works and legal formalities with it. I have reached out to other too but gregory brown were the most friendly and helpful. I would definitely recommend anyone buying their new house or renting to go with them. Thanks
1/5
GoogleMy experience with GB Estate Agents was extremely disappointing and unprofessional. After making an offer on a property, there was a clear lack of communication and transparency from the estate agent, in particular William. Despite repeated assurances that he would "come back to us" and that we could expect an answer shortly, it became evident that William was being dishonest. My cousin, who resides next door to the property, informed me that the sellers had accepted another offer two weeks prior. It appears that William deliberately avoided our calls and instructed staff to claim he was unavailable, rather than providing an honest update on the situation. This level of evasiveness and lack of candour is unacceptable in any professional service industry. As a real estate professional, William had an obligation to represent our interests as buyers faithfully and diligently. However, his actions, or lack thereof, suggest he likely failed to even present our offer to the sellers, depriving us of a fair opportunity. No buyer should be subjected to such disregard for their interests and deliberate deception. Until this day we have not received any communication from William telling us that the property has been sold.
5/5
GoogleGregory Brown Agency was by our side in helping with the purchase of our property! From the agent that sowed us the house, Frank to the manager Tom and all of the team members we’ve been in contact with they are all absolute stars 🌟 Tom in particular took his time to put me at ease with everything that came across and made this process so easy and truly enjoyable for us. Everything went smoothly and very quick They never failed to answer the phone or to get back to me about anything straight away. We had to deal with many agencies during our search but by far Gregory Brown offer the best and most effective service of them all! I highly recommend them to everyone who is looking for someone that cares and most importantly get the job done well ! 5 starts all the way
5/5
GoogleRating only, no written review.
5/5
GoogleThe staff from Gregory Brown are very professional and helpful. Special thanks to Tom and Frank. The service was excellent.
5/5
GoogleHave dealt with the Staines Office for a number of years now... always on hand to offer professional & friendly advise, were a real comfort navigating quite a tricky purchase.. a definite 5-star service!
5/5
GoogleI couldn’t praise Gregory Brown Estate Agents enough, what a team! Professional, friendly, approachable and experienced. They work really hard to reach your goal! if you’re selling or purchasing I would highly recommend them. A big thank from us, you’re definitely our go to on our sale. AJ & EJ
5/5
GoogleOver the years this family business has dealt with several of our properties with courteous and excellent results.
1/5
GoogleRating only, no written review.
5/5
GoogleCommunication was excellent, great pro-active customer service and all round good experience. Would 100% recommend
5/5
GoogleMade the renting process as easy as possible, walked us through what we needed to do and answered all questions promptly without making me feel bad for asking.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleTop service you can count on
5/5
GoogleAlways responsive, pro-active, personable and professional.
5/5
GoogleFantastic service from all at Gregory Brown, would recommend.
4/5
GoogleHighly recommend Gregory Brown! From start to finish my process of finding a rental has been quick and easy. Elliot Leeds has especially been super helpful and very respondent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Gregory Brown has 368 reviews across its two offices, rated 4.4 out of 5 overall: 367 on Google, 1 on Facebook.
Staines upon Thames has the most, with 237 reviews rated 4.5 out of 5, followed by Ashford with 132.
The two Gregory Brown offices, by town:
