Gregory Brown reviews

★★★★★ 5/5

Google

Highly recommended We had an absolutely brilliant experience working with Gregory Brown in Staines. They were extremely professional right from the start till the end of the process. We were coming out of another local estate agent who were unable to get us closure after a long period and hence had loads of questions before engaging with the next estate agent. Tom was absolutely brilliant and patient with our questions, guided us through the process and accommodated all our requirements without any issues. Superb team at GB Staines. Thank you.

Hrushikesh · 22 May 2026

★★★★★ 5/5

Google

We had an excellent experience with Gregory Brown - Staines, while selling our home. From start to finish, they were always available whenever we had questions and kept us updated throughout the whole process. Their follow-up was outstanding, and we always felt supported and informed. A special mention to Tom Elliot, who came by at the very start to really understand our home and what made it special. He carried this through seamlessly right up to completion, making the entire process feel smooth and stress-free. We would also like to thank Frank, Alfie, and Will, who accompanied buyers during viewings and always showcased our home in the best possible way. They arranged many viewings with buyers who were genuinely looking for homes that suited their needs, and we really appreciated that enough notice was always given before each viewing so we could plan our days better. The professionalism, communication, and dedication from the whole team truly stood out, and we would highly recommend them to anyone looking to sell their home.

Michelle · 22 May 2026

★★★★★ 5/5

Google

We just baught a house through the Gregory brown team.Our experience from starting to finish was amazing. They were super helpful and super patience during our paper work. I highly recommend to anyone looking to baught house through them. Thanks super somuch to especially to Tom,Will and Frank .We are lucky to baught our first house through the Gregory brown estate agents. Thanks from Manjeet and Sunny

Arvindersingh999 · 22 June 2026

★★★★★ 5/5

Google

I had a great experience working with the team throughout my purchase. They were professional, responsive, and kept me updated at every stage of the process. Alfie was exceptional. I would happily recommend them to anyone looking to buy or sell a property. Thank you for all your help!

Anitha · 22 July 2026

★★★★★ 5/5

Google

We first worked with Tom, Will and Team in 2020 as first time buyers for our home. The entire process of buying through them was smooth and efficient. So they were our first choice when it came to selling a second property. Whilst they were more expensive than other agents, we knew Tom and team could be trusted to sell the house - which they did at asking price. Highly recommend Gregory Brown Staines and to summarise they: 1) were accurate with their valuations and know the industry and area very well 2) have extensive industry contacts and recommendations that are very useful (even as a seller) 3) go above and beyond to see completion.

T · 22 April 2026

★★★★★ 5/5

Google

I had a really positive experience with Gregory Brown. They were super helpful from the start and accommodated fitting in multiple viewings around my schedule, which made things a lot easier for me. They were also great at keeping in touch with the sellers and helping everything move along smoothly. Anytime I needed something extra checked, they sorted it quickly without any fuss, which I really appreciated. They’ve got an extensive network, so can assist with supporting services too. Big thanks to Alfie, Tom and the team at Gregory Brown for being so approachable and supportive throughout the whole process. I’d happily recommend them to anyone looking to buy or sell.

Aarti · 6 April 2026

★★★★★ 5/5

Google

We honestly cannot thank William, Tom, Alfie and Frank enough for everything they did for us. Our sale was not easy at all, with a previous buyer withdrawing, after which we were understandably very anxious for the rest of the process. From that point on, they were outstanding. They kept us calm, kept the sale moving, and gave us brilliant advice every step of the way. At a time when it would have been very easy to feel overwhelmed, they were steady, reassuring and proactive throughout. What made the difference was not just their professionalism, but the way they handled everything with patience, honesty and genuine care. We always felt they were on our side and doing everything possible to get us over the line. We are so grateful to Will, Tom, Alfie and Frank and would recommend them without hesitation.

Laith · 30 March 2026

★★★★★ 5/5

Google

Tom and Will at Gregory Brown were fantastic throughout my property purchase. Responsive to queries and proactively chasing up in what was a complicated chain, I would recommend them to anyone looking to buy or sell in Staines.

Jeffrey · 22 May 2026

★★★★★ 5/5

Google

Alfie was perfect! Answered all my questions and was really good when showing us round.

Rebecca · 22 June 2026

★★★★★ 5/5

Google

I am absolutely delighted that everything has now been completed, and I want to give special thanks to Tom Elliott at Gregory Brown Estate Agents. From start to finish, the service we received was outstanding. Tom’s professionalism and dedication were evident throughout the entire process. He kept us fully informed every step of the way, always communicating clearly and promptly, which made everything so much easier to understand. What could have been a stressful and overwhelming experience was instead handled smoothly and efficiently thanks to his expertise and calm, reassuring approach. At times, due to this, I forgot I was even selling a house! His support went above and beyond what we expected, no question was ever too small, and he was always available to provide guidance and reassurance whenever needed. I really appreciated how proactive he was in making sure things stayed on track, and how he managed to make what can often be a complicated process feel straightforward and stress-free. It has truly been a pleasure working with Tom. We couldn’t be happier with the outcome, and we feel very lucky to have had his help along the way. I would not hesitate for a moment to recommend Tom and Gregory Brown Estate Agents to anyone looking for a professional, reliable, and genuinely supportive Estate Agent services. Five stars are thoroughly deserved! Thank you.

Dean · 13 September 2025

★★★★★ 5/5

Google

Alfie was brilliant!

Jax · 22 June 2026

★★★★★ 2/5

Google

We bought house through Gregory Brown and we have mixed feeling about how the whole process went. We Viewed 2-3 properties through Gregory brown and all the viewings went well, no concerns there. The issue started in the process of purchase. There were no proper communication from Gregory Brown on the onward chain and every time we tried to communicate regarding the process with them, they were either not available or were rude to answer any queries. On the day of Exchange we were in stress as the buyer for our property had issues with his mortgage, and adding to the stress was Tom from Gregory Brown who was calling us for updates. Where all the information was with the Solicitors and we were also relying on the Solicitors. To sum it up, I believe they can do better job at communication as the whole process of buying and selling property is stressful.

Vishal · 30 November 2023

★★★★★ 5/5

Google

“I had an amazing experience working with Tom and his Team. From day one, they were professional, knowledgeable, and patient. They walked me through every step, answered all my questions, and always responded quickly. Their market expertise helped me find the perfect home at the right price. I couldn’t be happier and would recommend them to anyone looking to buy or sell property.”

Merle · 13 October 2025

★★★★★ 5/5

Google

My experience has been wonderful with Gregory Brown estate agents. Recently we have bought a property through Gregory Brown. From the beginning till the end they have been very helpful & kind in every step of a process. I would like to thanks Frank who came to show us the property with his colleague. They showed us few properties around & help with all the related information. He is a very kind & jolly person. I would like to special thanks to Mr Tom Elliott who helped us that probably no one else could have been done better. Due to some documents problems we needed more time & Mr Tom allowed us enough time that was more than usual. Mr Tom communicated with us in every step to make sure that we don’t stuck anywhere. Mr Tom Elliott & his team does a wonderful job. They are very professional too. Again I do not have enough words to say big thanks to Mr Tom & his team. Appreciate for your time & favours !!!!

Deepak · 16 July 2023

★★★★★ 5/5

Google

I started working with Gregory Brown back in 2024 for a rental. The experience was phenomenal. Then I decided to buy the property I was renting. Tom and his team made the experience of first time buyer so smooth and hassle free that I …

Shazia · 22 January 2026

★★★★★ 5/5

Google

I would definitely use Gregory Brown again. Although, we had many hold-ups along the way, Tom was always there to help and he dealt with matters very promptly..and the rest of the team were helpful too.

Gavin · 30 March 2026

★★★★★ 5/5

Google

The Gregory Brown team were persistent in representing our property and helped us achieve a sale in a difficult market. Unfailingly professional and their fees were very reasonable and transparent. Would recommend them to anyone.

Blake · 22 July 2026

★★★★★ 5/5

Google

Gregory Brown is a delight to do business with. I used them to sell my flat in Staines recently and couldn't be more impressed with their professionalism and reassurance during the stress of buying/selling a property. Couldn't recommend anyone better for the job!

Gareth · 22 May 2026

★★★★★ 5/5

Google

We initially made contact with William Whitelock in June 2023. We had 4 estate agents value the property and then put the property on the market with 1 of the 4 estate agents. Long story short we had the property on the market with 2 other estate agents before asking Gregory Brown to sell the property for us. The UK housing market was up and down and we had a couple of offers less than what we hoped to achieve. The process with Tom Elliott in Gregory Brown has been seamless. Tom went above and beyond assisting us, Following up with various things on our behalf. My sister and I cannot recommend these guys highly enough. At the end of the process we actually achieved more than the original valuation. Many thanks to Tom and team in Gregory Brown Estate Agents, Staines from 2 happy sellers.

Pauline · 27 November 2024

★★★★★ 5/5

Google

We first came across Gregory Brown agency as tenants and later as buyers, and each experience has been consistently positive. The team has always been professional, supportive, and easy to work with. A special thanks to Tom, who has been …

Teodora · 22 December 2025

★★★★★ 5/5

Google

I recently completed on the purchase of a flat with Gregory Brown Estate Agents and I had a wonderful experience, right from the start where both Alfie and Frank were extremely helpful at the viewings, through to dealing with the legal …

Amber · 22 November 2025

★★★★★ 5/5

Google

Tom and the team were fantastic throughout. My sale didn’t come without challenges but the team stuck with it and were always at the end of the phone. They also got me more that what I was expecting! Would definitely use them again. Thanks, Harry

Harry · 22 September 2024

★★★★★ 5/5

Google

Finally, I am settling nicely in my new home. Thanks to the lovely Gregory Brown team - Staines. Excellent service, brilliant communication, clear instructions and just lovely. I had an amazing experience with this agent and I highly recommend them to anyone who is currently looking for a house in their area. Best of luck to everyone and Big Thank You to every and each one: Frank, Alfie and Will are just a few to name.

Nahida · 13 March 2026

★★★★★ 5/5

Google

Excellent from start to finish! Tom, Will, and their team were great. They made the major job of selling our house effortless. Including ‘poking’ the solicitors/conveyancers when needed to speed things up. Communication was great, and emails were answered rapidly. If moving back to the area I’d definitely use them again!

Tim · 13 August 2025