Gregory Brown Staines upon Thames reviews

★★★★★ 5/5

Google

This is the second time of using Gregory Brown albeit 17 years apart but still a great company to work with, constantly communicating to keep us updated, put our house on the market in July 20 and they sold it in 8 days, completed 16th Dec with a complicated chain during Covid, Well done and thanks to Tom and the great Team.PositiveResponsiveness, Quality, Professionalism, Value

Darren · 21 June 2021

★★★★★ 5/5

Google

We had an excellent experience working with Tom, Alfie, Frank, and William. From start to finish, the team was professional, efficient, and incredibly helpful. They responded promptly to all our questions and made the whole process smooth …

Joyston · 13 June 2025

★★★★★ 5/5

Google

We have used Gregory Brown for selling our two properties and buying our dream house. There was a situation we completely lost our hope and decided to give up our dream. Tom is the only person for fulfilling our dreams. Work very hard behind the scenes for selling both of our properties and the purchase of our new property. There are not enough words to express our feelings many many times thanks to Tom,Will,Frank and all of you. Yoganathan Akilan Thayanithy Akilan

Yoganathan · 31 May 2023

★★★★★ 5/5

Google

I recently worked with Frank as my property agent and had an excellent experience. Frank's attention to detail was impressive, ensuring the property met my criteria. He patiently explained every aspect of the process, making it easy to understand. His communication skills were remarkable, always keeping me informed and promptly responding to my queries. I highly recommend him for his professionalism and dedication.

Maria · 18 June 2024

★★★★★ 1/5

Google

A close friend of mine and their family recently rented a property managed by this agency and had a really tough experience. They encountered frequent delays in communication and long wait times for basic maintenance issues. It seemed like tenant concerns were not prioritized, which caused a lot of frustration. Based on what they shared, including some examples of the communication they received, it didn’t reflect the level of professionalism you'd expect from a letting agency. I hope the agency takes this feedback seriously and works on improving their service.

Thomas · 8 August 2025

★★★★★ 5/5

Google

I cannot recommend the Staines branch highly enough. From start to finish Will, Frank, Alfie and Tom were superb. They were proactive in selling my property and kept me up-to-date with feedback on viewings and progress throughout once a sale had been agreed. I gave 5 stars because the service received was worth every star!! ✨️

Virginia · 30 July 2022

★★★★★ 5/5

Google

We recently purchased a property marketed by Gregory Brown. Tom, Will and the team were extremely helpful and always responded quickly and professionally to all of our queries. We were very happy with their service and they will definitely be our first port of call should we move again in the future.

Nerys · 1 January 2023

★★★★★ 5/5

Google

Frank is a great estate agent. After many months of looking, he took a real interest in what we were looking for, filtering out anything he learned we wouldn’t like. This made house hunting a much more enjoyable process. Always greets you with a smile, no nonsense and is always on time. Being our sole point of contact, he has made Gregory Brown stand head and shoulders above the other agents.

Edward · 30 November 2023

★★★★★ 5/5

Google

I have been delighted with everyone at Gregory Brown especially Will, Tom and Karen since I have been renting my flat through them and also they dealt with my sale and buying. They are prompt, friendly with a can do attitude being scrupulous in ensuring that the tenants they secure are trustworthy and reliable. It has made my life easy as they deal with everything.

Josie · 30 July 2020

★★★★★ 5/5

Google

Bought my first home with Gregory brown, I could not praise them enough, polite helpful and professional in all aspects. I had encountered some issues with solicitors which Tom personally helped me a lot with when he needn’t had too, he went above and beyond so thank you that also thanks for updating me at various stages through the transaction making it stress free. Highly recommend.

Scott · 4 October 2019

★★★★★ 5/5

Google

Will and the team were great from start to finish. From the photos being taken to the house being sold, they kept me informed on the process at all times. I would definitely recommend Gregory Brown.

Caroline · 16 May 2025

★★★★★ 5/5

Google

Will and Frank took on our property and arranged an amazing amount of viewings. We had 30+ perspective buyers which didn’t tail off after the initial listing. I was actually more impressed with the ‘after care’ from Tom once they had sold the property and the amount of work they did to ensure it went to exchange and completion. Would recommend!

Matthew · 11 March 2021

★★★★★ 5/5

Google

Everyone at Gregory Brown was very helpful and friendly. Will and Tom gave us great service and sold our flat for the asking price within three months! I have no hesitation in recommending them to all prospective property buyers and sellers. David Lonsdale November 2022

DAVID · 1 January 2023

★★★★★ 5/5

Google

GB were very professional and on the ball from start to finish. We found them to be proactive in getting us viewings and providing feedback. They know the local area/market which is why we chose them. Would recommend to friends and family without hesitation.

H · 22 April 2026

★★★★★ 5/5

Google

I used Gregory Brown 10 years ago, to sell and buy a property. Will helped me through it all, as I was on my own with 2 young children. I contacted them again last year to sell my property, as I had gained a husband during that time, and we needed somewhere bigger. Will came out to see me again, and remembered me from all that time ago. So easy to deal with, Will is very calm and straight forward. During the sale, I was recommended a solicitor (not through GB), who put me through months of hell. Tom became involved, and through his, mine and onwards estate agent’s determination and persistence, I finally moved after daily emails to solicitor from all of us. I am now out of the area, but would not hesitate to recommend Gregory Brown to anyone.

Rachel · 30 July 2022

★★★★★ 5/5

Google

After putting our house up for sale with Gregory brown we received a lot of viewings within first few weeks and offers and a sale .Everything has gone very smoothly and all with no salesman pressure at all ,hence I told neighbour opposite about Gregory brown who also advertised with them and he sold very quickly and about to move .personally I can only compliment will ,Tom ,frank

Nick · 6 August 2023

★★★★★ 5/5

Google

Selling a house from Australia could have been such a headache! Tom Elliott made it so easy for us. Constantly keeping us posted with the progress of our sale and ultimately getting the best price for our house was always his goal. I would highly recommend using Gregory Brown!PositiveResponsiveness, Quality, Professionalism, Value

Sue · 21 June 2021

★★★★★ 5/5

Google

Excellent service from start to completion. Buying our first home seemed such a daunting prospect, but Tom was so helpful and supportive from the get-go, and it really was a positive experience. Tom was outstanding in his customer service. Efficient helpful and always in regular contact. The whole buying experience was stress free.Tom is extremely confident having the ability to reassure his customers. Outstanding knowledge of the property market business. 100% Professional linked to amazing value.

Ati · 30 July 2022

★★★★★ 5/5

Google

Everyone we were in touch with at Gregory Brown were excellent. So efficient, polite and speedy in their response. Tom in particular kept us constantly in the loop. In what is a stressful process (because buying a house is), he helped us feel reassured 'stuff' was actually happening. Highly recommend!

Prudence · 11 July 2021

★★★★★ 5/5

Google

Just completed, over the moon! Thank you Tom, Will, Frank Alfie for everything!

Melanie · 23 August 2024

★★★★★ 5/5

Google

I have used Gregory Brown for selling and buying 4 houses over the past 15 years! I wouldn’t use anyone else. They have great knowledge of the area and provide a friendly service with effective communication. The team led by Tom and William are always helpful and provide good feedback on viewings. They really shine during the exchange / completion process- chasing up solicitors and ensuring a smooth transition to your new home 🏡

Andrea · 30 July 2022

★★★★★ 5/5

Google

An emotional sale of my parent's house that , apart from a few nervous days at the end, went very smoothly. The staff at Gregory Brown's Staines were friendly, approachable, professional and efficient. The senior members of staff were experienced and knowledgeable about the area and as such gave sensible advice about asking price. I am happy to recommend.

Anne · 31 October 2023

★★★★★ 5/5

Google

We purchased our new house through Gregory Brown. We experienced a number of unforeseen delays during the process and I can honestly say if it wasn't for the knowledge, patience and professionalism of Tom at Gregory Brown, our purchase would have fallen through. Tom guided all parties through the issues that arose and successfully managed the completion of the sales in the chain. Fantastic job and we will always be grateful. Highly recommend.

Dan · 30 July 2022

★★★★★ 5/5

Google

Big thanks to Gregory Brown for seeing us through our sale and purchase of what turned out to be a very traumatic time. Tom Elliott in particular went above and beyond to keep us informed all the way when no one else did, which really helped us keep sane. Would highly recommend them for a very professional service

Jean · 31 October 2023