Trusted Agent profile · Staines upon Thames · Middlesex
Verified
★★★★★
237 reviews across 2 platforms
127a High St, Staines upon Thames, Middlesex, TW18 4PD
Part of Gregory Brown, see every office.
Gregory Brown's office in Staines upon Thames, Middlesex, at 127a High St, is rated 4.5 out of 5 across 237 reviews on two platforms, including 236 Google reviews rated 4.5.
Gregory Brown - An independently owned firm of Estate Agents established in 1991 with a proven track record of success! From our prominent High Street Office in Staines we offer a wide range of services including Residential Sales & Lettings, Property Management, Financial Services, Conveyancing and Surveying.
Every review we hold for the Staines upon Thames office, from every platform, shown as written. First names only.
5/5
GoogleVery highly recommend. I have been using Gregory Brown for a few years now and I find them the best estate agent for me. Not only a competitive price but excellent service from both Tom and William, nothing is too much trouble.
Thanks very much for the glowing review, really appreciate you taking the time!
5/5
GoogleWe've used Gregory Brown Staines for two house sales now. Both times the team have been incredibly helpful. Will and Tom have helped us push sales through within desired timelines and been competitive with % of sale. Highly recommend.
Thanks Evie, really appreciate the kind words and for choosing us to assist with your move on multiple occasions! Wish you all the best in your new home!
5/5
GoogleTom and his team sold my property in Stanwell. Service was excellent even though we were still battling our way through the COVID scenario...many thanks to all at Gregory Brown
Thanks for taking the time to post a review Tommy. It was a real pleasure working with you. Wishing you all the best for the future!
5/5
GoogleI have used Tom and the guys at Gregory Brown a couple of times over the last 18 months. Service has been excellent. Valuation and getting the properties on the market have been quick and professional. Have always received follow up calls after each viewing and have had two successful sales completed. I would definitely use them again. Thankyou.
5/5
GoogleWe recently (July 2025) sold the lease of our first floor, two bedroom maisonette in Staines-upon-Thames. We chose Gregory Brown as they actually acted for the person who sold us the flat 18 years previously, and we were impressed with …
5/5
GoogleWe’ve used Gregory brown a couple of times over the last few years, first to rent out and then to sell our house. On both occasions the service was excellent, helping us to rent the house at offer price within only a few days, and second time around to agree a sale price within a week! We had fantastic support and communication throughout the process from Will who dealt with a few tricky issues with the chain, and we completed at the start of the year. Huge thanks to the GB team - would strongly recommend.PositiveResponsiveness, Professionalism, Value
Thanks Rosie, It's been a pleasure working for you over the years. Wish you all the best for the future!
5/5
GoogleWe bought our next house through Gregory Brown and I Recommend them 100%. From helping you find your perfect next home and making sure you are making the right choice to the point of completion they have been extremely wonderful and helpful.
5/5
GoogleWe have had the pleasure of dealing with Gregory Brown (mainly Tom and William) for almost 10 years in different capacities, and they have always been very obliging. We would recommend them wholeheartedly and without hesitation.
Many thanks for taking the time to post a review! It's always great for the team to get positive feedback. All the best
5/5
GoogleExcellent service from start to finish during the selling process, constantly updated so you know progress at all times. John from Staines
5/5
GoogleWe got there in the end! Gregory Browns Sold our property within days of being advertised, such an amazing job....then we went into lockdown 1. I just can’t fault their sheer determination keeping the sale alive through very tough times. They certainly kept their fingers on the pulse! They were always so positive and completely professional with everything that was thrown at them..... now I’m finally living the dream in my new home. Thank You AgainPositiveResponsiveness, Professionalism
Thanks Vicky, really glad to hear you're enjoying your new home, it definitely looked amazing so hopefully the long wait was worth it!!
5/5
GoogleWill and the team were brilliant with our house move. Will is very calm and professional. He never bothered us with unnecessary telephone calls. Everyone is polite and pleasant. We would highly recommend them.
Thanks Christine, really appreciate your kind words! It was a pleasure dealing with you and hope you have settled in well to your new home. All the best
5/5
GoogleHuge thanks to Frank, Tom & Will for selling my flat. The GB team are all very friendly and professional - they helped and supported me along the way in what was a long and somewhat stressful experience!
5/5
GoogleHuge thanks to Frank, Tom & Will for selling my flat. The GB team are all very friendly and professional - they helped and supported me along the way in what was a long and somewhat stressful experience!
5/5
GoogleGregory Brown were extremely proffessional and patient in managing the property we were looking to pruchase and have now completed on. We had a difficult chain, from our side, but at all times they kept the sellers informed and in turn notified us should they have any concerns or outstanding qeuries that we needed to act upon. They accomodated several viewings at the property and on completion day actually dropped they keys to us after completion which was so helpful when we were wrangling a large truck and small child! All-round extremely proffiesional.
Thanks Thalia, Really appreciate the feedback. Hope you're enjoying your home!
5/5
GooglePrior using Gregory Brown I used a on line company, ok challenging times, lack of people viewing my property + a number of other issues I had to change to a proper estate agent, Gregory Brown, as soon as I changed the difference between the two, local buyers and people online taking the time and talking to the Gregory Brown, straight away people viewing the property who were interested in the property. Ok we did come across several show stoppers and these where rectified within a call to the solicitors and the estate agents as a go between If you asked me who I would go with again it would be Gregory Brown Cannot fault there professionalism Five star rating in my view
Thanks Don, Really appreciate your positive feedback! Hope things are going well with you. All the best
5/5
GoogleTom and the team at Gregory Brown have been brilliant throughout the process of my sale and purchase. Great communications both by email and phone and always quick to respond. Professional advice given and went over and above to help me gather information with excellent local knowledge. I would highly recommend to anyone looking to sell! Fantastic service! I would give 6 stars if I could!
2/5
GoogleAll of the team member are really polite. I decided to give 2 stars reason being is because as soon as we had our completion. They ignored us completely, I called few times with some inquiries, been told someone will call me back but no one has call me back, I sent emails but no response.
Many thanks for taking the time to post a review.. Glad to hear that all of the team members have been polite during your buying process but saddened to hear that when you have been trying to find further information following completion we haven't responded in a timely manner.. From your Google name we have been unable to trace your details on our system.. could you please contact me directly on t.elliott@gregory-brown.co.uk or call the office on 01784451458 so we can try and resolve any outstanding points or queries you may have?
5/5
GoogleWill Whitelock at Gregory Brown just helped me through the long and complicated process of selling my late mum's flat - which had many inherent problems including a very short lease - and he was absolutely excellent throughout. Never pushy, always helpful, recommending courses of action and people who could assist with different parts of the process - his contribution was beyond invaluable and much appreciated!
5/5
GoogleSince moving into the property, I’ve had a few minor concerns, and I have to say that Will, Frank, and the rest of the team have been incredibly helpful and responsive every time. They always act quickly to resolve any issues, which has …
5/5
GoogleWe would like to leave a review for Alfie, as we feel his hard work truly deserves recognition …
5/5
GooglePaul and I were very happy with the professional way in which William Whitelock handled and organised the sale of our house in Staines. The valuation was fair, the pictures that their photographer used were amazing; our house looked like a …
5/5
GoogleI used G.B letting and received good customer service from Frank and Alfie. Well done.
5/5
GoogleWe had a great experience - thank you! Tom gave good advice and we were confident that his team would deliver. Frank kept us informed and was communicative throughout. I can strongly recommend the team at Gregory Brown in Staines. A great result. Thank you all!
5/5
GoogleI'd have no hesitation in recommending William and his team, who I found very professional and helpful in selling my property
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