5/5
Excellent level of customer service. Very professional and friendly staff. Made letting effortless. Highly recommended for sales and lettings .
Agent replied · 24 August 2024
Thank you so much for your kind words and recommendation Amalia.
Trusted Agent profile
★★★★★
1,843 reviews across 14 offices and 3 platforms
Greenslade Taylor Hunt has 14 offices, in Taunton (two offices), Honiton, Bridgwater, Chard, Sherborne, Langport, Tiverton, South Molton, Barnstaple, Dorchester, Burnham-On-Sea, Minehead and Williton. Together they have 1,843 reviews on three platforms, rated 4.7 out of 5 overall.
1,690
Reviews on Google
All 14 offices
1
Reviews on Yell
All 14 offices
152
Reviews on Trustpilot
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Greenslade Taylor Hunt's 14 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Greenslade Taylor Hunt, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Excellent level of customer service. Very professional and friendly staff. Made letting effortless. Highly recommended for sales and lettings .
Thank you so much for your kind words and recommendation Amalia.
3/5
Great staff
Thank you so much for your kind words.
1/5
We rented from most estate agents in town and this is by far the worst! Staff are very dismissive and you are forced into 3 monthly inspections. When it comes time to move on they will do anything to try and retain as much as your deposit as possible for feeble excuses. Turns out the cleaner they recommend happens to be a friend of the company. They never show up or are late for viewings and try to force short notice viewings on you! we had to actually show potential new tenants around ourselves. Very poor. Tenants beware.
Dear Mr Clifford, We would be happy to talk in more detail about the issues you raise in person. However, on closer inspection of the situation, we can assure you that we have always had a good relationship with the actual tenant of this property and can answer a number of your points here. We always arranged the three monthly inspections at the tenant's convenience and rearranged these if required. I personally carried out most of the inspections and never once received a complaint from the tenant about having them done every three months (as set out in our terms and conditions). When notice was given by the tenant, we began marketing for a new tenant and arranged viewings so that we could show prospective tenants the property. The short notice texts were mostly reminders about viewings that had already been booked. There was one occasion where I got held up with an appointment running over and then held up in traffic and the tenant was very happy to show the people around. If this hadn't been the case, we would have re-booked without question. Regarding the cleaner, she is a well respected local contractor who provides a good service at reasonable prices. We recommend her along with other contractors for end of tenancy services - a usual practise among letting agents. We do not receive commission for recommending these services. Once again, if you wish to take up any of these points, we would be pleased to speak to you and we can be contacted on 01278 457007 or on email at rental.bridgwater@gth.net. Yours sincerely, Simone Palmer, Lettings Manager
5/5
Hannah was exceptional - so professional and proactive. She dealt with all my queries and concerns within a few hours of my emails or phone calls. I would highly recommend this agency.
5/5
Had a fantastic experience dealing with the lovely Hannah Thomas. Friendly, efficient and great communication. Had a very quick turnaround and helped me to buy my first house under a strict deadline. Very happy with the service and would highly recommend. Thank you.
1/5
Rating only, no written review.
1/5
Buyers beware!!! We offered on a property in Sherborne, agreed the sale, told by hunts that the property was ‘taken off the market’ only be called a few weeks later informing us that they have accepted another offer put to them as we hadn’t booked a mortgage survey, despite informing hunts that we were cash buyers and don’t require a survey. Very poor service and zero morals. Proceed with caution!!!!
5/5
Hats off to Greenslade Taylor Hunt. I recently sold my property with them and received first class customer service from start to finish. They were always very accommodating, very professional and extremely helpful. They kept me up to date regularly and chased on my behalf making the sale of the property as stress free and problem free as they could. They had my interest at heart and made me feel valued. Thank you.
Dear Andrew, thank you for taking the time to write a review and we appreciate your kind words. We are delighted that you are pleased with the service you received from us and it was a pleasure to do business with you. Very best wishes, GTH Sherborne
5/5
Greenslade Taylor Hunt have been absolutely fantastic for us from the first viewing through to completion. They were able to allow us into the property a number of times at the drop of a hat to take measurements etc. Fantastic service received from Richard and the team. Thank you for making the house purchase stress free! I highly recommend in Sherborne and the surrounding area.
Dear Mr Bowditch, thank you for taking the time to write such a positive review and we are delighted that you had a good experience with us! We will certainly pass on your comments to Richard and the team in Sherborne. Best of luck in your new home! GTH
5/5
Excellent service, the only agent in Tiverton that actually followed up after visiting our property. So glad we went with GTH even though their commission was marginally higher than others they sold our property for more than we were expecting and within 2 weeks. We always received prompt feedback following viewings and would 100% use them again.
5/5
Rating only, no written review.
1/5
You have to leave at least 1 star to comment.... shame I can't leave none! Went into the Bridgwater office after finding a house we wanted to view on line. Both women in there in the phone - after 5 minutes neither had acknowledged or made eye contact with us. After 7 minutes we left still with our invisibility cloak firmly wrapped around us. I should point out that we are cash buyers looking to move quickly so you lost out - we will chose more carefully in the future!
Dear Lyn, I must wholeheartedly apologise for this lapse in our usually very high standards of customer service. When my staff are on the phone, I would expect them to look up, smile and offer our seating area. I regret this didn't happen on the day you visited and have, as a matter of urgency, implemented further training and set out clear guidance again to my staff. I would very much like to talk to you further and extend an offer to personally arrange a viewing at the property you were interested in. If you would like to, I can be reached on 07977 900315 or via ann.cragg@gth.net. Once again, please accept my sincere apologies and I will do all I can to rectify the situation. Yours sincerely, Ann Cragg, Residential Manager
5/5
Good professional team who were on time to every viewing I did with them! A+
5/5
Very helpful people at this estate agents, both in Minehead and Williton.
Thank you Barrie. That is very kind. Please let us know if there is anything else we can help with.
5/5
Nick Zorab and the team at Chanin & Thomas have been an absolute pleasure to deal with for our properties in Watchet. Our sincere thanks to you all, I look forward to our future business with you. Many Thanks
4/5
Rating only, no written review.
2/5
Rating only, no written review.
3/5
Rating only, no written review.
4/5
Very Helpful
Bought a house from this agent very professional and good colour brochuresof each property with digital images. Good location and some street parking nearby
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Taunton (9) has the most, with 395 reviews rated 4.6 out of 5, followed by Honiton with 313.
The 14 Greenslade Taylor Hunt offices, by town:
Yes. In The Trusted Agent 2026 awards: Greenslade Taylor Hunt, Taunton won Trusted Agent; Greenslade Taylor Hunt, Minehead won Trusted Agent; Greenslade Taylor Hunt, Honiton won Trusted Agent.
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