Every review we hold for the Honiton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSold and bought with GTH in Ilminster
Sold and bought with GTH in Ilminster. Having dealt with other agents in the past, and also through my job in conveyancing, I can honestly say that 100% GTH are the best! I had a very problematical sale and Claire was excellent in chasing up solicitors and did everything she could to assist. Chris and Maria were also brilliant. Claire knew how stressed I was and would send me emails headed up ‘Don’t panic’! 😂 A really lovely team! I wouldn’t hesitate to recommend them! Thank you for getting me through!
Liz · 14 September 2026
Agent replied · 24 September 2026
Dear Liz,
Thank you for your lovely review and recommendation. We're delighted that Claire, Chris and Maria were able to support you through your sale and purchase.
We wish you all the very best in your new home and thank you again for your kind words.
~ GTH
★★★★★ 1/5
TrustpilotAgent extremely rude
Agent was extremely rude in response to an enquire I sent online. Just because she/he (not even identified) had to repeat an information that I didn't realise when first read the advert. That's the way they treat potential customers. I can guarantee that they would be very quick to get my money if I had moved forward. It's your judgement to decide if you want to make business with this kind people. I would recommend to avoid on any instance.
Rodrigo · 22 July 2026
Agent replied · 24 September 2026
Dear Rodrigo,
Thank you for taking the time to leave a review. We are sorry to learn that your experience with us did not meet your expectations and that you felt our communication was discourteous. Providing a professional, helpful, and respectful service is extremely important to us, and we are sorry to hear that you felt this was not reflected in your interaction with our team.
We would like the opportunity to investigate the concerns you have raised further. To assist us, please could you email marketing@gth.net with further details, including the GTH branch you used to sell your property and any other relevant information relating to your experience.
Kind regards,
GTH
★★★★★ 5/5
TrustpilotA difficult decision turned into a positive move.
I have a large property which I put on the market 3yrs ago. Govn Budget changes caused the bottom to fall out of the housing market. Recovery for larger property sales is still not fully back up to speed. I have now accepted an offer, all thanks to the great sales team at Greenslade,Taylor& Hunt, especially Chris, Diane and Anita. I had been kept fully up to date regarding Housing Market movement, which was painfully slow. I was confident the sales team were doing everything they could to raise awareness about and was ecstatic when viewings increased. Having accepted an offer, GTH are now working through the sales process, which I am not familiar with as my husband would normally have dealt with this sort of thing. Being on my own it was extremely daunting, but in getting to know the friendliest sales team at GTH, they have always been incredibly helpful & supportive, with high levels of communication. I have trust and confidence in their service and procedures which is very refreshing especially when dealing with such an important matter of selling your home and finding another on your own, especially when the life changing cause was not foreseen, and selling your home is not a matter of choice. I wouldn’t use any other Estate Agent now, when you find a good company, keep using it, although I do not intend to move again. I have found a home that feels like it was waiting for me, I can’t wait to move in and start the final chapter of my story.
Jaynee · 11 July 2026
Agent replied · 24 September 2026
Dear Jayne,
Thank you so much for taking the time to leave such a thoughtful and heartfelt review. It has been an absolute pleasure to support you throughout your selling journey.
We understand that the circumstances surrounding your move have not been easy, and we are truly grateful for the trust and confidence you have placed in Chris, Diane, Anita and the wider Wells team during this important transition. We will be sure to pass on your kind comments.
We wish you every happiness in your new home and all the very best for the future. We hope the remainder of your moving journey goes smoothly and look forward to supporting you through to completion.
Best wishes,
GTH
★★★★★ 5/5
TrustpilotHighly recommend
Very grateful to the GTH Ilminster team, especially Claire, for a successful sale and purchase completed from start to finish in just over five months despite a few hurdles along the way. There is far more to estate agency than brochures and viewings and Claire kept on top of the process throughout whilst reassuring us through the worst of the stress. Highly recommend.
Charlotte · 10 September 2026
Agent replied · 24 September 2026
Dear Charlotte, we are delighted to hear that you had such a good experience with our Ilminster colleagues, and we will be sure to pass this on to them - Claire in particular. We wish you all the very best in your new home! GTH
★★★★★ 5/5
TrustpilotI am so pleased with GTH
I am so pleased with GTH. Isla and Gail were those I had contact with in residential sales, so positive and encouraging. The team found the ideal buyer for me in a couple of weeks and negotiated well to get me an acceptable offer. I highly recommend this team if you are looking for a sale.
Orchard · 2 September 2026
Agent replied · 24 September 2026
Thank you so much for your kind review. We are delighted to hear that you had such a positive experience with our Residential Sales team.
Isla and Gail will be pleased to know that you felt their support, encouragement, and hard work helped you achieve a successful sale. We're so pleased that we were able to find the right buyer for you, and we will be sure to pass your kind comments on to the team.
Thank you for your recommendation. We wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotRichard and his team have been…
Richard and his team have been excellent. During a difficult time of needing to sell both my grandmothers & aunts houses to fund their care home costs. We live many miles away, so needed a trusted estate agent, who knew the Sherborne housing market & could facilitate the house sales without us being local. They have gone above and beyond to make the process and house sales as stress free and smooth as possible. Always attentive, have the ability to attract buyers, very professional and friendly. Couldn’t recommend them highly enough.
Helen · 10 March 2026
Agent replied · 2 June 2026
Dear Helen, thank you for sharing such a positive review. We’re delighted that Richard and the team were able to offer the support, local knowledge, and reliability you needed while managing the two sales from afar. We will be sure to share your kind words with Richard and the Sherborne team. We really appreciate your recommendation and are pleased to have been able to make a challenging situation that little bit easier. ~ GTH
★★★★★ 5/5
TrustpilotPurchasing a property
I wanted to say a big thank you to Wayne and the team down burnham on sea who supported me throughout the purchase of my property. The service was amazing slay going out their way for viewing’s, keeping me up to date to getting my house through on final completion day, the people were so kind and friendly and so much better than my estate agents used for selling my property. Ok receipt of my keys I had a lovely bag of goodies so thank you
Shirley · 8 March 2026
Agent replied · 2 June 2026
Dear Shirley, thank you for such a lovely review. We’re so pleased Wayne and the team were able to guide you through your purchase and provide the friendly, supportive service we strive for. It’s great to hear you felt well looked after from viewings right through to completion. We really appreciate your recommendation and wish you all the best in your new home. ~ GTH
★★★★★ 5/5
TrustpilotVery satisfied and highly recommend
Jon and his team have been very efficient with good communication throughout the sale process of my property. Feedback from viewings was prompt and an offer was accepted within a week of going on the market. The brochure was also very well done and they use a top photographer to get the most out of the photos. Highly recommend.
Kevin · 6 August 2026
Agent replied · 24 September 2026
Dear Kevin,
Thank you for your lovely review.
We're delighted to hear that Jon and the team provided efficient service and clear communication throughout your sale. It's great to know you were pleased with the marketing and photography, and that an offer was secured so quickly.
We really appreciate your recommendation and will be sure to pass your comments on to the team.
Best wishes,
GTH
★★★★★ 5/5
TrustpilotGTH Team: Brilliant
GTH team have been brilliant helping us in the search for our new home. Once we found the right one communication has been effective and timely throughout. Lauren was very effective in managing the administrative process around the purchase and keeping on top of the chain and solicitors when required.
DB · 24 July 2026
Agent replied · 24 September 2026
Thank you so much for your kind review. We're delighted to hear that our team could support you in finding your new home and help make the process as smooth as possible. It's wonderful to know that our communication was effective and timely throughout your purchase, and we will be sure to pass on your lovely comments to Lauren and the wider team. We wish you all the very best and every happiness in your new home. ~ GTH
★★★★★ 5/5
TrustpilotThis was a tricky property purchase…
This was a tricky property purchase ,as we were the end of a long chain , with a first time buyer , a complicated joint purchase , and a probate property. Lauren kept us updated , passed details to our Agent and Solicitors , she is a friendly ,efficient professional with the communications skills needed (but rarely seen ) in conveyancing . Would highly recommend!
Mrs · 31 March 2026
Agent replied · 2 June 2026
Dear Polly, thank you so much for your wonderful review and recommendation. We’re delighted to hear that Lauren was able to support you through a complex chain. We’re so pleased that her communication and support helped everything come together, and we will be sure to share your kind words with Lauren. Wishing you all the very best. ~ GTH
★★★★★ 5/5
TrustpilotWe met Ollie at property & even tho he…
We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered all our queries as best he could. I put in an offer there & then. So thank you Curtis for your lovely phone manor as well much appreciated.
Karen · 17 March 2026
Agent replied · 2 June 2026
Dear Karen, thank you for your lovely review. We’re so pleased that Ollie was able to help, make you feel at ease, and support you in feeling confident to make an offer. We’ll be sure to pass your kind words on to Curtis as well. We really appreciate you taking the time to share your experience. All the very best. ~ GTH
★★★★★ 5/5
TrustpilotBen Goodyear is a star
Ben Goodyear is a star! He found all the answers to our many questions and always greeted us with a smile. We know if we need any advice in the future Ben will be there for us. So thank you Ben for making this journey so easy
Steve · 10 July 2026
Agent replied · 24 September 2026
Dear Steve, thank you for taking the time to leave such a fantastic review. We're thrilled to hear that Ben provided such excellent support throughout your journey. Your feedback will be shared with him and the team. We wish you all the best and look forward to assisting you again in the future. ~ GTH
★★★★★ 5/5
TrustpilotA big thank you!
During what proved to be a very long and frustrating house move, the purchase side of the process was handled very professionally by GTH Sherborne. My wife and I would particularly like to thank Ali for her efforts in moving things forward, along with the other staff members we had contact with, all of whom were fantastic. We would certainly recommend GTH Sherborne.
Nick · 23 February 2026
Agent replied · 25 February 2026
Dear Nick, thank you for your lovely review. We're pleased to hear that, despite a long and frustrating move, our Sherborne team supported you throughout. Thank you for recommending GTH Sherborne, we wish you both all the best in your new home. ~ GTH
★★★★★ 5/5
TrustpilotGreat service!
Stephen and the team at the Honiton office did a fantastic job selling our house. Stephen's advice and local knowledge was great. They monitored the sale from beginning to end and were proactive throughout. They are good, local, professional agents and I would recommend them.
Chris · 25 June 2026
Agent replied · 24 September 2026
Dear Chris, thank you so much for your kind words. We’re delighted to hear that Stephen and the Honiton team were able to support you throughout your sale. Thank you very much for your recommendation. We will be sure to share your kind words with the team. All the best. ~ GTH
★★★★★ 4/5
TrustpilotGTH Ivybridge gets a yes from me
What proved to be a very long and frustrating moving house process the sales side of the move was dealt with very well and professionally by GTH Ivybridge. I would particularly like to thank Jon and Natasha for all their efforts but all staff members I had contact with proved extremely helpful and polite. I would certainly recommend GTH Ivybridge.
Andy · 10 February 2026
Agent replied · 25 February 2026
Dear Mr James, thank you so much for your kind review and recommendation, which we will pass on to Jon, Natasha and the team at Ivybridge. We are sure they enjoyed working with you to achieve a positive end result. We wish you all the very best for the future! ~ GTH
★★★★★ 5/5
TrustpilotExcellent service
We received excellent service from a very professional group of people. Viewings were handled with the minimum of fuss and GTH were nothing but professional and efficient throughout.
Mr · 22 September 2026
Agent replied · 24 September 2026
Dear Mr Wheeler,
Thank you for taking the time to leave us such a lovely review. We are delighted to hear you received excellent service and found our team professional, efficient, and helpful throughout the process.
We really appreciate your kind comments and wish you all the very best for the future.
~ GTH
★★★★★ 5/5
TrustpilotThe staff were all polite kind and…
The staff were all polite kind and informative at all times. Even though my sale took a while. Which was not there fault.
Pamela · 18 September 2026
Agent replied · 24 September 2026
Dear Mrs Beckett,
Thank you for taking the time to leave us this kind review. We are delighted to hear that you found our team polite, informative, and supportive throughout your sale.
We will be sure to pass your kind comments on to Stephen, Lynsey, and the rest of the team.
All the best for the future.
~ GTH
★★★★★ 5/5
TrustpilotRecently sold a property through the…
Recently sold a property through the Taunton office who were totally professional and efficient from start to finish. Bill was excellent progressing the sale and keeping all parties informed.
V · 14 July 2026
Agent replied · 24 September 2026
Thank you for your kind review. We are delighted to hear that you found the service from our Taunton office professional and efficient throughout your sale. We will be sure to share your comments with Bill and the team. All the best. ~ GTH
★★★★★ 5/5
TrustpilotLynsey made the whole buying process…
Lynsey made the whole buying process very easy & straight forward we found the communication & response times very clear & fast.
Glen · 17 August 2026
Agent replied · 24 September 2026
Dear Glen,
Thank you for your kind review.
We are delighted to hear that Lynsey made the buying process straightforward for you, and that you felt supported throughout.
We wish you all the very best and every happiness in your new home.
~ GTH
★★★★★ 5/5
TrustpilotWell(s) above expectations.
A great experience with the team at the Wells branch of GTH. I feel it necessary to highlight how helpful they were throughout the process (from valuation, to market, and viewing to sale). In particular, Chris and Diane were fantastic to deal with.
Alexander · 13 March 2026
Agent replied · 2 June 2026
Dear Alexander, thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that your experience with our Wells team exceeded expectations. Chris and Diane will be so pleased to hear your kind words, and we’ll be sure to share them. We really appreciate your recommendation and wish you all the very best for the future. ~ GTH
★★★★★ 5/5
GoogleGreat service from the newly appointed Laura , Honiton lettings manager.
I've had lovely dealings with my new agent who is very professional, helpful and especially knowledgeable. Prompt responses and settling of accounts. My property is in good hands.
Thank you Laura.
Chris · 16 March 2026
Agent replied · 16 April 2026
Dear Chris - Thank you so much for your wonderful feedback which we have passed onto Laura. We know she will be delighted to hear that you found her so professional and helpful. Thank you once again for trusting us with your property and please don't hesitate to contact us if we can be of further assistance. Best wishes ~ GTH
★★★★★ 5/5
TrustpilotA very professional company
Miranda and the team at GTH worked assiduously to help us move. It was not an easy move as we had an equity release mortgage to carry over and our buyer had a set deadline. Miranda’s tenacity and professionalism ensured we were successful and we were delighted with the service they provided.
Suzanne · 14 December 2025
Agent replied · 24 December 2025
Dear Suzanne, thank you for your thoughtful review. We’re so pleased that Miranda and the team navigated the complexities of your move with such dedication. We will be sure to pass along your lovely comments and recognition of their professionalism. Wishing you all the very best. ~ GTH
★★★★★ 5/5
TrustpilotGreat service with a long chain
Great service with a long chain - Cher was excellent and could not find fault with her service and care give.
James · 10 August 2026
Agent replied · 24 September 2026
Dear James,
Thank you for your kind review.
We're thrilled to hear that Cher provided outstanding care and service throughout your experience. We will be sure to pass on your kind words to Cher and the team.
Wishing you all the very best.
~GTH
★★★★★ 1/5
TrustpilotAwful people
It seems if you're buying or selling a property they're lovely people but if you're renting with them, you are just trash. From the get go, they have been awful and foul towards me. Morning of signing a lease, we had a lovely (and recorded) phone call from lynne stating how she didn't want us to have the property and she wanted to put it on the market for more but we HAD to thank the landlord because she wanted us to have it. Now that same afternoon when we went in to sign everything, she decided to sit their and mock us asking if we could even afford it. I offered to show her that we had the money. Now down the line during inspection we had Beth who REFUSED to acknowledge me when I spoke or whenever I pointed out any issues with the house. She would only address or email my partner, I did confront her about this and questioned whether they actually put me on the tenancy agreement. Every issue I pointed out I was met me "I'll get a professional to look at it" obviously that never happened.
Rhianna · 29 April 2026
Agent replied · 2 June 2026
Dear Rhianna,
Thank you for your feedback. We acknowledge your comments, and we are sorry that you are unhappy. However, we do not recognise your account of events and wholly disagree with the characterisation of our team and processes.
We are unable to debate individual tenancies online. For privacy and legal reasons, we cannot publish or discuss any evidence, tenancy records, inspection notes, maintenance correspondence, or deposit information in public. However, what we can confirm is that any proposed deposit deductions are handled through the independent deposit protection scheme and must be supported by evidence.
We have noted your comments and will not be responding further in this thread.
Yours sincerely,
Greenslade Taylor Hunt
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