Every review we hold for the Minehead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good service from Kirsty, Katie and the team at GTH .Always responding to e mails and phone calls promptly and efficiently. Highly recommend the team to anyone looking to buy property in this beautiful area of West Somerset.
Ollie · 7 October 2026
Agent replied · 11 October 2026
Dear Ollie - Thank you for your kind words and recommendation. We're delighted to hear that Kirsty, Katie and the team were able to support you so well throughout your move. We really appreciate your feedback and wish you all the very best in your new home ~ GTH
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with GTH Minehead. Katie Skinner was exceptional! So efficient, proactive, and truly went the extra mile to push the process along and get us to completion. She was a real driving force and a total professional throughout.
The whole team were brilliant. The valuation was handled smoothly and professionally by Katie Jo Durant, and the photography made our home look absolutely stunning. The social media marketing was equally impressive; the video they created was beautiful and really showcased our property at its best.
We had a viewing the day after launch and received a full asking price offer within 24 hours of listing! From start to finish, the team saw us through every step with care and competence. They’re consummate professionals and real credits to the GTH brand.
Could not recommend them highly enough, don’t go anywhere else!
Emily · 11 October 2025
Agent replied · 26 December 2025
Dear Mrs Worrall - Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear how pleased you were with the service from our team in Minehead and have of course pass your kind words onto them. It's been a pleasure working with you throughout your sale and we are thrilled to have achieved a successful outcome. Please don't hesitate to contact us if we can be of any further help or assistance in the future. With best wishes ~ GTH
★★★★★ 1/5
GoogleBEWARE if you're a buyer.
Where do I start?
First off, the lies. They lied about delays and so on, when one of the girls colleagues slipped up and told me there was no delays, they were waiting to see if they could get more offers in.
We were told we couldn't turn on the water mains or touch the taps when viewing the property, thought this was fair and harmless. Turns out it was so they and the seller could hide the fact the oil boiler was broken - totally broken needing a £6000 replacement.
Dodgy electrics hidden from us, nearly catching the house on fire.
Sellers demanding the garden shed off of his.
GTH not giving us the code for the keys, so we have a key box on the house we were not allowed to know the code for.
Ex owners still have keys for our house, so I've had to pay for all new locks fitted.
Belongings to the previous owners left on the property.
The reasons mainly for the bad review is GTH helping hide the ugly stuff from us to lure us into buying the house not knowing what we was getting ourselves into. Total sharks. Absolutely fantastic if you want to sell a dodgy house though!
A close friend of mine just went through the same experience. If you see houses listed by GTH, please be very careful.
Luckily I have the phone calls recorded, as well as all messages and Comms logged and this has been escalated. Hopefully people are held accountable for their actions as this really isn't an honest way to run a business and hopefully it's isolated to just the Minehead branch.
Sirius · 11 September 2026
Agent replied · 11 October 2026
Dear Mr Tuning,
We are sorry to read about your experience and take the concerns you have raised very seriously. At present, we are not aware of a transaction matching these details. We would appreciate the opportunity to look into this further, so please email us at marketing@gth.net with the property address and relevant information.
With kind regards,
Greenslade Taylor Hunt
★★★★★ 5/5
GoogleOur house sold very quickly through the professional team at GTH Minehead. They prepared excellent marketing materials, including innovative video fly over and fly through the house done by The Drone Man. The communication with the team in Minehead was excellent, in particular Katie Jo, Katie & Kirsty, all of whom were outstanding. They are deservedly the Gold Award Estate Agent winners for Minehead area.
Mark · 11 December 2025
Agent replied · 26 December 2025
Thank you so much, Mark, for your wonderful feedback. We’re delighted to hear that your house sold quickly and that you were pleased with the marketing materials, including the drone video. It’s fantastic to know that Katie Jo, Katie, and Kirsty made such a positive impression. We truly appreciate your recognition of the team’s hard work and wish you all the best in your next chapter ~ GTH
★★★★★ 5/5
GoogleI have recently had the experience of helping my son let his house and we chose Gth Minehead which was the best decision ever.
Having had a previous experience of letting my own house with a totally different estate agent many years ago which was a disaster I was a bit apprehensive but I needn’t have worried as from the very first time I met Carriann and Kara they were absolutely amazing and made the whole process seamless.
I do not usually write reviews but feel these two ladies at Gth Minehead deserve the praise they work so hard for. From the very first visit I felt totally confident they would find my son the right tenant. Carriann was very polite and professional and has extensive experience in letting properties so is extremely knowledgable and answered my never-ending questions with ease.
What I look for in a professional organisation is transparency, honesty, politeness, punctual to appointments, professionalism and quick responses to my enquiries all of which Carriann and Kara do and have with so much more to offer.
I like the fact Kara always answers your emails very promptly which is sadly lacking in many companies today and always has the time to take your calls or a friendly chat in the office if you pop in, nothing was ever too much trouble. Kara is always extremely professional and polite at all times and I especially like the fact that Carriann and Kara work closely and very well together to help you find the right tenant. There is no pressure to take a particular tenant you are included in the process all the way through.
Both Carriann and Kara are very rare employees and a very valuable asset to Gth Minehead as they will excel wherever they work they are always happy and smiling and nothing is ever too much trouble with an amazing work ethic and I would thoroughly recommend to anyone looking to let their properties to visit Carriann and Kara at Gth Minehead to see the professional service they provide for themselves, you will not be disappointed.
It has been a real pleasure dealing with you both and I would like to thank you both for all your time, hard work and professionalism in finding my son his new tenants and look forward to a long continuing relationship with you both.
Ruth · 14 May 2025
Agent replied · 11 October 2026
Dear Ruth - Thank you so much for your kind and detailed review. We're so pleased to hear that your experience with Carriann and Kara at GTH Minehead was such a positive one. It’s wonderful to know they made the letting process so smooth, especially after your previous experience elsewhere. We’re grateful for your recommendation and look forward to continuing to support you and your son. With best wishes ~ GTH
★★★★★ 5/5
GoogleWe like to say a big thank you to Katie Jo Durrant. She has made a huge difference to our home buying. Kept in contact with us at all times. Updating regularly. She really took the stress off us. I would highly recommend her and this estate agent. Very professional. We couldn't ask for more. Its been a pleasure dealing with you. Thank you 😊
Binnur · 11 October 2025
Agent replied · 9 December 2024
Dear Binnur - Thank you for your kind feedback. We are delighted to hear that Katie Jo was able to ease the stresses of purchasing a property for you. Your recommendation means a great deal to us, and it has been a privilege to assist you. Wishing you all the best as you settle into your new home ~ GTH
★★★★★ 5/5
GoogleGTH Minehead have been wonderful in the sale and purchase of our house. Caroline is always a pleasure to speak with, very professional and knowledge. I could not recommend Caroline enough she has made the buying and selling feel a lot less stressful. Wonderful team in Minehead you could not be in safer hands when it comes to your buying/selling journey.
Ellie · 11 October 2025
Agent replied · 25 October 2024
Dear Ellie - Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team in Minehead and it's wonderful to hear that Caroline was able to ease the stresses of moving for you. It's been a pleasure to be of assistance and we wish you every happiness for the future ~ GTH
★★★★★ 5/5
GoogleNew tenants have moved into my property this morning. Both Kara and Carriann at GTH worked extremely hard to line up prospective tenants, organise timely viewings and carried out the relevant checks to ensure they are suitable. They organised property refurbishments in the short time the property was empty, ensured these were carried out to a high standard and represented value for money. I have always found them both very approachable and at the end of the phone if I need advice. They completely understand the rental market in Minehead and I would thoroughly recommend them to other landlords.
Paula · 11 June 2026
Agent replied · 25 August 2024
Dear Paula - Thank you so much for taking the time to leave our lettings team in Minehead such a lovely review. We were delighted to help with your rental property and it's great to know that you've been pleased with our service. Thank you once again for your recommendation and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleI am so grateful to the team at GTH for the sale of my property! Katie Jo was nothing but an angel, and held my hand every step of the way! For something which can be really stressful, the team made it a smooth experience! Thank you Katie Jo for always being at the other end of the phone!
Heidi · 11 October 2025
Agent replied · 10 November 2024
Dear Heidi - Thank you so much for this lovely feedback. We're delighted to hear that Katie Jo and our team in Minehead provided the support and guidance you needed throughout the sale of your property. We’ll be sure to pass along your kind words to them. Thank you once again for giving us the opportunity to be of assistance and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleMy first impression when walking into the Letting department of GTH Minehead was the friendliness of the staff and the professionalism of Carriann Phippen the Letting Manager who has managed our business to date.
Roger · 11 May 2026
Agent replied · 11 October 2026
Dear Mr Mallindine - Thank you for your lovely review. We’re pleased you felt welcomed by the team and that Carriann’s professionalism has stood out. We appreciate your support and look forward to continuing to manage your business with the same high standards. Best wishes ~ GTH
★★★★★ 5/5
GoogleWe recently bought a property through GTH and Katie Skinner who we dealt with was absolutely superb. There were some issues with the bottom of the chain towards the end of the process and Katie made a point of finding out what was going on and communicated this to us. Katie definitely made the whole process a lot easier.
Jessica · 4 August 2025
Agent replied · 24 August 2025
Dear Jessica ~ Thank you for taking the time to share your experience. We're so pleased to hear that Katie was able to support you throughout your purchase and help navigate the challenges toward the end of the chain. It's been a pleasure to help with your move and we wish you all the very best in your new home ~ GTH
★★★★★ 5/5
GoogleKara and Carriann at the Minehead branch were amazing. I had a few troubles with references/ guarantors but they walked me through it all and were very patient with me which made a stressful situation much easier to handle. Myself and my children now have somewhere we can call home and we couldn’t be anymore thankful!
Laura · 11 September 2026
Agent replied · 11 October 2026
Dear Laura - Thank you so much for your kind words. We're really pleased that Kara and Carriann were able to support you through the rental process and help make what can be a stressful time a little easier. It's wonderful to hear that you and your children have found a place to call home. Your feedback means a lot to us and we wish you all the very best in your new home ~ GTH
★★★★★ 5/5
GoogleWe bought our new home through GTH Minehead. Right from our first viewings, they were easy to deal with and, as our sale progressed, continued to keep us up to date with regular emails and phone calls. They were always happy to answer any questions we had (and there were a lot as we were moving from one side of the country to the other), and were very patient!
Particular thanks to both Katie and KatieJo, who were hugely professional and lovely throughout. I wouldn't hesitate to use GTH again.
Kim · 16 March 2026
Agent replied · 16 April 2026
Dear Mrs Plummer - Thank you for taking the time to share your feedback. It's wonderful to hear that your experience with our colleagues in Minehead has been positive and that you have been kept well informed and supported throughout your purchase. It's been a pleasure to help with your move and we wish you all the best as you settle into your new home ~ GTH
★★★★★ 5/5
GoogleMy wife and I viewed a property in Minehead that was for sale from Greenslade Taylor Hunt. The experience that we received was outstanding, Katie's knowledge of the home was first class and nothing was too much trouble and even accompanied us on a walk up through the Woods to the properties boundary's. It was the fact that they had obviously done their homework on the property and had answers to all our questions and even a lot of information that was important to be able to make an informed decision. I would truly recommend their services for anyone looking to buy with the local area.
Michael · 16 February 2026
Agent replied · 16 April 2026
Dear Mr Orton - Thank you for taking the time to share your feedback, it means a lot to us. It's wonderful to know that you have been impressed with our service and that you felt fully informed during your viewing. We really appreciate your recommendation and if you need any further assistance, we’re always here to help. Best wishes ~ GTH
★★★★★ 5/5
GoogleWe have recently bought a new home in Porlock through GTH Minehead. We searched for the right property for a couple of years, and Katie Jo Durant at GTH was very proactive in keeping us briefed about anything coming to the market, that she felt may suit us. Her help has been invaluable at all stages of the purchase process and she and the rest of the GTH Minehead team have provided a professional and friendly service and have been a pleasure to deal with.
Caroline · 11 February 2026
Agent replied · 16 April 2026
Dear Caroline - Thank you so much for your kind words which we have passed onto Katie Jo and our colleagues in Minehead. It has been a pleasure to help with your property search and we were delighted to find you the perfect home. Thank you once again and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleIt has been 30 years since I last rented and a lot has changed for the better. Kara and Carriann were able to steer me through the process and get me into the property quickly and without any problems. They both made a great team.
David · 11 October 2025
Agent replied · 11 October 2026
Thank you so much for your kind words! We're delighted to hear that Kara and Carriann made your rental experience smooth and stress-free. We're glad we could guide you through the process and we wish you all the best in your new home ~ GTH
★★★★★ 5/5
GoogleI have just re let a property through you. Carriann Phippen suggested improvements to make it very much more attractive to prospective tenants; having taken her advice a tenant was found within a week.
Kara Thrush helped enormously by recommending a contractor to carry out the work.
As I am keen only to use local businesses this was exactly what I wanted.
Helen · 11 June 2026
Agent replied · 11 October 2026
Dear Helen - Thank you for your kind feedback. We're delighted to hear that Carriann’s recommendations helped make your property more appealing and led to such a quick let. It’s also great to know Kara was able to support you by connecting you with a trusted local contractor. It's a pleasure to help so please don't hesitate to contact us if we can be of further assistance. Best wishes ~ GTH
★★★★★ 5/5
GoogleThe ladies in the office have been extremely helpful/efficient in guiding us through the early stages of our purchase especially as we have had a minor issue with proof of id.Their cheerful disposition is a credit to the office many thanks Phil
Philip · 11 October 2025
Agent replied · 11 October 2026
Dear Philip - Thank you so much for taking the time to leave us this lovely review. We have passed your kind words onto our team in Minehead who we know will be delighted. It's always a pleasure to help and we look forward to supporting you through to completion ~ GTH
★★★★★ 5/5
GoogleA huge thank you to Katie Skinner who was amazingly helpful. Thank you so much Katie for all your help in our purchase. You were always accessible and very willing to help. It was very much appreciated by both of us. Jenny and Robin
Jenny · 28 August 2025
Agent replied · 26 December 2025
Dear Jenny & Robin - Thank you for your kind words which we have passed onto Katie and our team in Minehead. It has been a pleasure to help with your purchase and we wish you every happiness in your new home ~ GTH
★★★★★ 5/5
GoogleThank you to all the K's ~ Katie, Katie Jo & Kirsty ~ at GTH Minehead for their support whilst we negotiated the long and twisty path of buying a house. Great communication and helpful local contacts, especially at the final knockings. Fully recommendedt the whole team, buying or seliing. Alison & Jon
Jonathan · 11 June 2026
Agent replied · 11 October 2026
Dear Mr Wood - Thank you for your kind words which we have passed onto our colleagues in in Minehead. We are delighted to hear you've been pleased with their communication and support throughout your purchase. It's always a pleasure to be of assistance and we wish you every happiness in your new home ~ GTH
★★★★★ 5/5
GoogleAnother vote for Katie Jo and Team! Have just completed the sale of a cottage in Allerford. Was dreading it, assuming that the whole procedure - like so many things nowadays - would be a complicated nightmare. Such, though, was the level of friendly but professional support, assistance and encouragement received from the Minehead office that the whole thing has been remarkably and unexpectedly pain-free. Bravo!
Ian P.
I · 11 February 2026
Agent replied · 16 April 2026
Dear Ian - Thank you so much for taking the time to leave our team in Minehead such a glowing review. We have of course, passed your kind words onto Katie Jo and the rest of the team who we know will be delighted hear that you found selling with us smooth and uncomplicated. It's been a pleasure to help with your sale and we wish you all the very best for the future ~ GTH
★★★★★ 5/5
GoogleFrom the moment I contacted the lettings team at gth in Minehead, they have provided a five star professional service. Both Carriann and Kara were personable, understanding and knowledgable making the process stress free for myself. Furthermore when you entered the office I was always greeted with a smile and helpful staff.
As a new tenant everything went so smooth, Thank you all so much at gth Minehead for helping me with finding and moving into my new home .
Andrew · 29 November 2023
Agent replied · 25 August 2024
Dear Mr Rose - Thank you for your kind words. We were more than happy to help with your recent move and are delighted to hear that you have been pleased with our service. Please feel free to contact us any time if we can be of assistance and in the meantime enjoy your new home! Best wishes ~ GTH
★★★★★ 5/5
GoogleKatie, thank you so much for all your help and support with the sale of my house. Your professional and reassuring approach kept me sane. Thanks to all the GTH team, but a special thank you to Katie.
Tracey · 23 July 2025
Agent replied · 26 December 2025
Dear Tracey - Thank you so much for your kind words which we have passed onto Katie and our team in Minehead. We know they will be delighted to hear how happy you have been with their service. It's wonderful to know that you felt so supported throughout your sale. We were pleased to have the opportunity of working with you and we wish you all the best for the future ~ GTH
★★★★★ 5/5
GoogleI am really pleased to have chosen GTH Minehead to manage the sale of my house and onward purchase and in particular to have had Caroline Ferris to guide this through to a successful conclusion. Caroline has been wonderfully supportive throughout the whole process, navigating my sale and purchase over the inevitable hurdles that arise with a level of energy, persistence, skill, patience and problem solving ability based on years of experience that one can only marvel at. Her professionalism and, in particular, her willingness to go above and beyond the call of duty, often making herself available in her own time, is much appreciated. Likewise, the team at GTH Minehead, Lorraine, Bev, Katie and Carriann are all mutually supportive to the benefit of clients and where a rental property is involved Carriann is very kind, understanding, patient and thoroughly professional. GTH is lucky to have such a team at Minehead, and, as a client, I can recommend them most highly.
Derek · 26 August 2023
Agent replied · 25 August 2024
Dear Derek - Thank you so much for taking the time to leave us such a wonderful review, we are truly humbled. It was a pleasure to be able to help with your move and we wish you every happiness for the future ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.