Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotGrainger Helpline Issue
Grainger fails to conceptualize appropriate decorum that a company should feel obliged to comply with. I experienced some of the rudest people in their helpline. Now, they shamelessly flirt their brand in an area where they have no business. There I was, locked behind a 15 second barrier between me and freedom. What stood in the way was none other than Grainger's corporate machinations. I am aghast at the despicable methods utilized by Grainger's elitist owners. Donald G. Macpherson, this is for you. Your greed has gone unchecked for too long. Your hunger still hasn't been sated from witnessing the total 3:00hrs I have waited on Youtube looking at (pardon my language) shitty a** ads without a skip button. At least give me the false sense of hope that I can not watch your ad. Yet you lack the basic human compassion to understand my pains. I hope you will do better in the future. (your an a**hole)
Jared · 21 March 2026 · Grainger Newbury
★★★★★ 5/5
TrustpilotSmooth transition and excellent support
Had a great experience securing a home here. Bibban was instrumental during the viewing, she is knowledgeable, efficient, and respects the tenant's time. The entire process felt consistent and transparent, which is a rare find. Big thanks to Bibban for her professional support and for ensuring everything was aligned from day one.
Yuling · 19 March 2026 · Grainger London
★★★★★ 5/5
TrustpilotViewing experience
Had a great viewing experience with Molli from Manchester, she was very friendly and helpful, highly recommend!
Hannah · 19 March 2026 · Grainger London
★★★★★ 5/5
TrustpilotAnna Rigby showed a few different style…
Anna Rigby showed a few different style 2 beds 2 bath apartments at headline. She was had all the answers to my questions, polite and helpful. Thanks Anna.
Salina · 17 March 2026 · Grainger London
★★★★★ 1/5
TrustpilotI purchased a wireless door chime from…
I purchased a wireless door chime from them today. I went to another supplier after that to purchase other items. I asked if they had door chimes. They had the exact same one for $32 less!!
A · 17 March 2026 · Grainger Newbury
★★★★★ 5/5
TrustpilotBibban was absolutely amazing helping…
Bibban was absolutely amazing helping with my property search and ensuring I was comfortable and happy with my final choice.
Manuella · 13 March 2026 · Grainger London
★★★★★ 5/5
TrustpilotMaisie was great throughout the whole…
Maisie was great throughout the whole process of securing our rental. She was supportive, considerate, and never judgemental. Even when we hit a bump in the road with our application, she went out of her way to help find a solution for us. We really appreciated her help and professionalism.
Mason · 10 March 2026 · Grainger London
★★★★★ 5/5
TrustpilotExcellent Grainger staff
The staff at Grainger have been absolutely fantastic. The team have been incredibly supportive and swift with their help throughout my entire tenancy. I want to give a specific thanks to James and Mark who have been particularly helpful. Thank you!
Jamie · 10 March 2026 · Grainger London
★★★★★ 2/5
TrustpilotThe appt was rotting
I complained about a hole in the kitchen for months! Months! They said it was just a squeaky floor (thanks to then building manager Katie Castle) and ignored the many issues of mould that kept arising.
Jorge · 5 March 2026 · Grainger London
Agent replied · 2 June 2026
Thank you for sharing your experience. We’re genuinely sorry for the inconvenience caused. After concerns about the kitchen floor, our checks revealed an underground leak that compromised the subfloor. Once the home was deemed unsafe, we ended the tenancy on safety grounds. To help, we arranged a nearby hotel and confirmed reasonable food costs would be covered; when issues arose, we offered to move you, but you chose to stay with family. We also covered packing, storage, and relocation of your belongings, and offered another apartment in the building on a new agreement at £50 above your previous rent. After six months, the keys were returned without notice and an outstanding balance remained despite attempts to resolve it, so the matter proceeded through the court process and a judgment was issued. We regret the situation and aimed to act fairly and with care throughout.
Kind regards,
The Grainger Team.
★★★★★ 1/5
TrustpilotI cannot even buy an Air Compressor motor at Graingers.
I have had an account with Graingers since 1983. I knew when they started selling to the public something fundamental had changed. I cannot even buy a Dayton Air Compressor motor for my Speedaire Air Compressor. They tried to sell me some monstrosity that won't fit the system I need it for. The employees are Polite, but they don't KNOW anything. I do not even recognize the place anymore. Everything you buy as to be ordered and waited for. The Warehouse in the back of the store appears to be empty. I would give them Zero Stars, but one star is the lowest they have. I am tired of driving up there just to hear "we don't stock it". also, Trust Pilot will not allow me to record the Correct Date which was yesterday March 3. 2026
Bob · 4 March 2026 · Grainger Newbury
★★★★★ 5/5
TrustpilotGreat support from the staff
Great support from the staff. They were available for any question/request I had.
Roberto · 2 March 2026 · Grainger London
★★★★★ 5/5
TrustpilotMolli has been so helpful
Molli has been so helpful! She arranged our viewing within days of our initial enquiry, answered all of our loaded questions and has been so attentive. So appreciative of how quickly and how detailed this process has been, big thank you, Molli!
Demi · 2 March 2026 · Grainger London
★★★★★ 1/5
TrustpilotNo technical help
No technical help. The guy who was working with me hung up on me. Probably because he is uneducated with 3/4 od to 5/8 id Spacers.
I asked if he could tell me if I did go the route of a spacer would the Stainless Steel hold up to the 5k tongue weight. He just simply hung up on me.
Cory · 25 February 2026 · Grainger Newbury
★★★★★ 5/5
TrustpilotMaisie has been incredibly helpful
Maisie has been incredibly helpful. She is responsive and knowledgeable of the properties and application process. Throughout my application process, she was a great point of contact if I had any concerns or questions. She was also very amiable during the viewings.
Catherine · 25 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotFinding a new home with Molli from Filaments
Our experience with finding a home was really great with The Filaments in particular Molli.
Paul · 25 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotThank you Molli!
Grainger have been extremely helpful in finding a property. In particular, Molli has made sure we found the property we were looking for, she gave us all the details we needed and we didn’t feel rushed at all when viewing the properties. She also gave us many options and in the end she made sure we selected a property that felt like home. Definitely the best estate agent I’ve ever come across. Thank you Molli!
Ahmed · 24 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotPut in an application for a flat with…
Put in an application for a flat with Grainger, the process was smooth. Molli was very professional and patiently answered any questions I had about the place. She explained what I needed to do clearly and was very accommodating regarding my queries. I would recommend.
Customer · 23 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotGraingers for Lettings. Molli is amazing’
Molli from Graingers carried out our viewing with us and we must say she was very professional, accommodating and extremely helpful. The whole experience was seamless and the speedy turn around in securing the apartment was exceptional. I highly recommend Graingers for Lettings in Manchester and if you are lucky enough to have Molli as your viewing agent you will not be disappointed, she is amazing and goes above and beyond - thank you Graingers and Molli 😊
Belinda · 18 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotKind treatment
Kind treatment, solved all my questions, showed me everything I wanted, helpful, great attention
Andrea · 16 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotWe had a fantastic experience working…
We had a fantastic experience working with Molli who was quick to respond, helpful, answered our questions and helped us quickly find a place we love in Salford. We could not recommend them more given our wonderful experience in finding a new home.
Michael · 16 February 2026 · Grainger London
★★★★★ 5/5
GoogleI recently booked the guest suite at Argo Apartments and had a great experience from start to finish. The team were incredibly helpful throughout the process, and everything was handled quickly and professionally.
A special thank you to Paul for making the booking so straightforward and for being so accommodating. Their communication was clear, friendly, and genuinely made the whole experience smooth.
The building itself is well‑maintained, and the guest suite is a brilliant option for visitors. Really impressed with the service and the team behind it.
Tay · 16 February 2026 · Grainger London
★★★★★ 5/5
GoogleThe location is excellent, with plenty of shops, cafes, and amenities nearby, and it’s extremely convenient being so close to the station. The building itself is well maintained and comfortable, particularly well insulated 🌤️. The staff working there are very friendly and always keen to help. …
Kai · 16 February 2026 · Grainger London
★★★★★ 4/5
TrustpilotMostly happy with service & Constructive feedback
Ida in Windlass has provided a great service, I believe she is a great listener, very friendly, professional, and provided a great response to an immediate query. My partner and I have been in Windlass for years now, we feel appreciative for the actions the various teams are doing, the friendliness and kindness in service, we feel we really enjoy the location and facilities.
Happy · 15 February 2026 · Grainger London
★★★★★ 5/5
TrustpilotGreat service
Maisie from lettings was great and of course, rest of the team from lettings & residence services were very helpful.
IY · 10 February 2026 · Grainger London
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
