Grainger reviews

★★★★★ 5/5

Trustpilot

Glasshouse Square

I’ve just moved into Glasshouse Square and I’ve had a really great experience, with many thanks to Maisie W. I went from requesting a viewing to securing an apartment in less than five days. Maisie really understood my needs and was able to show me a number of different apartments within a day. She was fantastic at answering all of my questions and always responded in a really timely manner. She helped sort out any issues and provide updates and reassurances on the reference process. Overall, a really fantastic experience thanks to Maisie W. Would definitely recommend!

Harry · 7 September 2026

★★★★★ 5/5

Trustpilot

Great Leasing Team

The staff at Grainger have been great during the viewing and leasing process. Maisie was always very prompt to respond to any questions I had concerning the flats available at Millwrights Place during the viewing process and always maintained a friendly professionalism throughout. Whilst arranging and sorting all of the documents ahead of moving into the flat, the leasing team were there to answer any questions or concerns I had to ensure moving in was a smooth and stress-free process.

Tamzin · 14 August 2026

★★★★★ 5/5

Google

I recently booked the guest suite at Argo Apartments and had a great experience from start to finish. The team were incredibly helpful throughout the process, and everything was handled quickly and professionally. A special thank you to Paul for making the booking so straightforward and for being so accommodating. Their communication was clear, friendly, and genuinely made the whole experience smooth. The building itself is well‑maintained, and the guest suite is a brilliant option for visitors. Really impressed with the service and the team behind it.

Tay · 16 February 2026

★★★★★ 5/5

Trustpilot

Brilliant experience in Bristol

My partner and I have had a wonderful experience renting with the Grainger Bristol Team. We needed an apartment quickly and the team were super responsive and able to move us in within just a few weeks. This team is definitely the best we have rented with, a huge shoutout to Maisie in the team too! Thank you!

Helen · 29 July 2026

★★★★★ 5/5

Trustpilot

Bibban was extremely kind and…

Bibban was extremely kind and courteous! She fully understood our requirements and walked us through the amenities of the building and showed us apartments to our liking. Furthermore, she was extremely quick to respond to any queries and was always supportive throughout the tenancy process which made us feel at home right from day 1. I would recommend Bibban and her whole team everytime someone looks to search for their home! Thank you Bibban.

Souptik · 25 March 2026

★★★★★ 5/5

Trustpilot

Graingers for Lettings. Molli is amazing’

Molli from Graingers carried out our viewing with us and we must say she was very professional, accommodating and extremely helpful. The whole experience was seamless and the speedy turn around in securing the apartment was exceptional. I highly recommend Graingers for Lettings in Manchester and if you are lucky enough to have Molli as your viewing agent you will not be disappointed, she is amazing and goes above and beyond - thank you Graingers and Molli 😊

Belinda · 18 February 2026

★★★★★ 5/5

Trustpilot

Nice and flexible :)

Since we moved from Austria to Bristol and were looking for something flexible, Grainger was just right for us. It's well equipped and we had everything we needed. The team, especially Maisie W., supported us very well. When we moved from Millwrights Place to Glasshouse, Maisie knew exactly which flats she could show us and which ones would suit us. The whole team welcomed us very warmly and immediately helped us with any questions or problems in the

Julia · 2 February 2026

★★★★★ 5/5

Trustpilot

Thank you Molli!

Grainger have been extremely helpful in finding a property. In particular, Molli has made sure we found the property we were looking for, she gave us all the details we needed and we didn’t feel rushed at all when viewing the properties. She also gave us many options and in the end she made sure we selected a property that felt like home. Definitely the best estate agent I’ve ever come across. Thank you Molli!

Ahmed · 24 February 2026

★★★★★ 1/5

Trustpilot

Poor Service

I would not recommend Grainger to anyone. Whereas the apartments are nice and well kept - the services and maintenance is extremely poor. Elevators are leave unfixed, car parks left unsecured. Maintenance issues will waste your time with contractors not turning up etc. You will pay high rent and get very little concession when what you pay for is not provided, which is consistent.

Dave · 19 August 2026

★★★★★ 5/5

Trustpilot

Been 3 years and still going strong with this property.

Ever since I first contacted them, it's been a smooth sailing. It's been 3 years and my properity manager Luke has been the best thing ever. Every problem and every query has been met with on-time response and earliest & effecient solutions.

Rachna · 13 November 2025

★★★★★ 5/5

Google

I’m so happy living at Argo Apartments! The team is amazing they handle all my requests professionally and friendly making me feel very welcome. The amenities are great, especially the roof terrace where I relax and reflect and the lounge with table tennis is fun too. They also go the extra mile to keep everyone safe and secure. The Grainger team made settling in easy and took good care of my parcels. Overall, I feel very taken care of and happy here. I highly recommend Argo Apartments! They really live up to their slogan “Rent Well Live Well”

Abdulahi · 13 September 2025

★★★★★ 5/5

Trustpilot

Thank you Maisie!

We are very grateful to Maisie for all her help while renting our new home. She was so lovely and helpful throughout the whole process. She was always easy to reach, answered all of our endless questions ❤️, and dealt with everything really quickly. She kept us updated at every stage and made the whole experience feel smooth and straightforward. We genuinely felt we were in safe hands throughout the application process. We really appreciated her friendly and positive approach. Thank you, Maisie!

Melis · 22 September 2026

★★★★★ 5/5

Trustpilot

First class service from Maisie…

First class service from Maisie Whittaker and the team at the Bristol office. Maisie understood immediately we were under a lot of time pressure and did everything in her power to expedite the renting process. This was combined with fast and informative responses to all emerging enquiries and issues. Many thanks also to Corrina Gibson at the office for efficiently completing the process.

Anthony · 28 January 2026

★★★★★ 5/5

Trustpilot

We have had a great experience with…

We have had a great experience with Grainger. Maisie has been fabulous in making sure all of our questions are answered and that we have a smooth and worry free move in. We couldn’t have asked for a smoother and better process!!

Lily · 28 June 2026

★★★★★ 5/5

Trustpilot

Smooth transition and excellent support

Had a great experience securing a home here. Bibban was instrumental during the viewing, she is knowledgeable, efficient, and respects the tenant's time. The entire process felt consistent and transparent, which is a rare find. Big thanks to Bibban for her professional support and for ensuring everything was aligned from day one.

Yuling · 19 March 2026

★★★★★ 5/5

Trustpilot

Naseem at Clippers Quay

Naseem has been wonderful at helping me find a flat, it is my first time renting alone but she made the process so easy and smooth.. I ended up reserving a flat less than 3 weeks after enquiring. She has been so helpful at answering all my questions and is always on hand and quick to respond!

Annabel · 23 January 2026

★★★★★ 5/5

Trustpilot

Maisie was great throughout the whole…

Maisie was great throughout the whole process of securing our rental. She was supportive, considerate, and never judgemental. Even when we hit a bump in the road with our application, she went out of her way to help find a solution for us. We really appreciated her help and professionalism.

Mason · 10 March 2026

★★★★★ 5/5

Trustpilot

Letting experience was fantastic

Letting experience was fantastic. Thanks to Maisie who was managing the process in a highest level. We were feeling ourselves in friendly and professional atmosphere. She helped us a lot before and during the viewing.

Artem · 3 June 2026

★★★★★ 5/5

Trustpilot

Helped me land on my feet

Absolutely lovely staff to work with from start to finish. Life took an unexpected turn and I had an urgent, unplanned need to find a new flat quickly. They were incredibly responsive from the very beginning. Maisie got back to me almost immediately after I sent out a message. She asked me a few questions to narrow down what I was seeking and sent me full video tours of everything she thought I might be interested in. Then I was able to organise viewings of the ones I liked the most. She even set up a second visit so I could take additional measurements and make sure everything was perfect. I then submitted online forms to the head office and within a few weeks from first reaching out, I was moved in. My situation was very fluid and they even modified my tenancy start date to help me with my chaos.

Mike · 23 June 2026

★★★★★ 5/5

Trustpilot

Relocating to Bristol

Relocating to Bristol from Scotland, Maisie was incredibly helpful at answering any questions I had, the process couldn't have been smoother.

Amy · 28 August 2026

★★★★★ 5/5

Trustpilot

Put in an application for a flat with…

Put in an application for a flat with Grainger, the process was smooth. Molli was very professional and patiently answered any questions I had about the place. She explained what I needed to do clearly and was very accommodating regarding my queries. I would recommend.

Customer · 23 February 2026

★★★★★ 5/5

Trustpilot

Excellent Grainger staff

The staff at Grainger have been absolutely fantastic. The team have been incredibly supportive and swift with their help throughout my entire tenancy. I want to give a specific thanks to James and Mark who have been particularly helpful. Thank you!

Jamie · 10 March 2026

★★★★★ 5/5

Trustpilot

Molli has been so helpful

Molli has been so helpful! She arranged our viewing within days of our initial enquiry, answered all of our loaded questions and has been so attentive. So appreciative of how quickly and how detailed this process has been, big thank you, Molli!

Demi · 2 March 2026

★★★★★ 5/5

Trustpilot

Maisie has been incredibly helpful

Maisie has been incredibly helpful. She is responsive and knowledgeable of the properties and application process. Throughout my application process, she was a great point of contact if I had any concerns or questions. She was also very amiable during the viewings.

Catherine · 25 February 2026