Trusted Agent profile · County Durham
★★★★★
832 reviews across 3 offices and 2 platforms
Gowland White has three offices, in Stockton on Tees (two offices) and Yarm (County Durham). Together they have 832 reviews on two platforms, rated 4.8 out of 5 overall.
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Gowland White's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Gowland White, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Gowland White is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2020.
2020 1 award EA Masters 2020 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Gowland White and its branches won awards at The British Property Awards in five years, most recently 2025.
British Property Awards winners in five years, the group and its branches: 2025, 2024, 2023, 2021, 2019.
2025 1 Gold The British Property Awards 2025 winners
2024 2 Gold The British Property Awards 2024 winners
2023 1 Gold The British Property Awards 2023 winners
2021 1 Gold The British Property Awards 2021 winners
2019 1 Gold The British Property Awards 2019 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe completed the purchase of our first home last week and I can honestly say it was a pleasure dealing with Gowland White. Not knowing what to expect with it being our first home, everyone of the team that we delt with were brilliant with explaining what was happening, and what would happen next. I couldn't recommend them more. Really friendly and personable. Thank you team!
Thanks for your kind words. Good luck in your new home!
5/5
GoogleWould definitely recommend using Gowland & White. The service received from Rob and his team has been exemplary. 5/5 for me :)
Thank you for your review Jennie!
5/5
GoogleRob and his team at Gowland White were nothing short of incredible - during the transition in to our new home. Having fallen in love with the newly built property - they could not have acted more swiftly in communicating and doing the leg work to get us in. Having identified our requirements and understanding our time frame, they worked tirelessly to ensure we didn't miss the mark on anything. Nothing was too much trouble for them - and we cannot thank them enough. A special shout out to Jodene too, who was involved in the initial set up. We would highly recommend these agents and appreciate their support in the next chapter of our lives. Thanks again! Ben & Sabrina
Thank you for the review, and good luck with the new shop!
5/5
GoogleNo one could have been in a more vulnerable position than I was last year, when I became a landlord. Being inexperienced and living miles away, it was no surprise that I was very stressed and feeling bewildered. Not knowing anyone in the area, I had to rely on good reviews in choosing my letting agent. Now a year on, I am writing this review, motivated by wanting to help others who may be equally looking to hear about users' experience. I am glad that I chose Gowland White. Their lettings manager Rob and his team have been superb in providing me with an excellent service. During the early pre-rental period there were many things that had to be attended to with the property. Because of my away location I had to rely on Rob and his team to sort out the issues for me. Soon everything was sorted in an efficient manner, the most stress free start that any landlord could have wished for. Similarly, because of the distance handicap, communication can only be by telephone calls and email. Again, Rob and his team have been fabulous with this, both in providing me with timely reports and also in dealing with my queries and messages promptly. Thank you Rob and team. Five stars to Gowland White.
Thanks for the lovely words! Happy to help
5/5
GoogleThe team at Gowland White are second to none. A truly professional team with exemplary communication skills; always keeping customers informed of every eventuality without being prompted. Gowland White is the best estate agents that I have ever had the pleasure of meeting. Highly recommended 😀 …
Thank you Laura for your kind words!
5/5
GoogleGowland White experts managed my flat selling process over a year. always kind and helpful and did not give up until completed. all at a fair price.
Thank you for your review!
5/5
TrustpilotA fantastic service from start to…
A fantastic service from start to finish. The team at GW have been hugely persistent and resilient in the toughest of times. Abby was always over communicative and gave confidence at every opportunity. Do not hesitate to use Gowland White as your Estate Agent.The wider team gave incredible support, messages were always passed on and calls returned.
Thank you for your review and 5 star rating Damon. We are so pleased we got your sale across the line despite the challenges that arose. Abby went above and beyond to support so thank you for acknowledging this.
5/5
Trustpilot5* Service
I recently used Gowland White in Yarm for the sale of my property. I would 100% recommend Gowland White to anyone. The staff are super friendly, professional and empathetic. I was kept up to date throughout the process without any need to chase. Thank you for making the process smooth sailing and stress free.
Thank you for your 5 star rating and review Vicky. Much appreciated.
5/5
TrustpilotAmazing service
After a terrible experience with a previous estate agent I came to Gowland and White highly stressed and hoping for a quick sale so we didn’t lose another house we had put an offer in. Within 48 hours our home was listed with them and they gave us an incentive to use and trust them. The property was sold in less than a fortnight with the first viewer offering full asking price. They were not only helpful in selling the property, but they supported me through the whole process behind the scenes too. Keeping in regular contact, chasing both mine and the buyer’s solicitors for updates and pushing the sale through. They gave me advice throughout and advocated for me. I can’t recommend them enough, nor can I thank them for getting the sale so quickly so we haven’t lost our dream home!
Thank you for your lovely review Amy. Much appreciated.
5/5
GoogleAbsolutely brilliant service from all the team at Gowland White! After a poor experience, and a wasted and frustrating few months trying to sell our late father's property through the local branch of a national Estate Agency chain, we decided to try a fresh approach. We are so glad that we did. Demi, Jodene, Magda, Nicola and all the support team were absolutely first class, from the initial visit, through the marketing process, and then successfully completing the sale. They were all helpful, friendly, and did everything they promised they would do promptly and efficiently. Communication was first rate, and they achieved a quick sale and our full asking price, thanks to their database of contacts, and effective marketing. It was really heartening to receive such a first rate service. We won't hesitate to recommend them to family and friends, and will certainly use them again ourselves should the opportunity arise.
Thank you for your kind words Russell. Happy to help again in the future!
5/5
TrustpilotA first class Estate Agent
Absolutely brilliant service from all the team at Gowland White!After a poor experience, and a wasted and frustrating few months trying to sell our late father's property through the local branch of a national Estate Agency chain, we decided to try a fresh approach. We are so glad that we did. Demi, Jodene, Magda, Nicola and all the support team were absolutely first class, from the initial visit, through the marketing process, and then successfully completing the sale. They were all helpful, friendly, and did everything they promised they would do promptly and efficiently. Communication was first rate, and they achieved a quick sale and our full asking price, thanks to their database of contacts, and effective marketing.It was really heartening to receive such a first rate service. We won't hesitate to recommend them to family and friends, and will certainly use them again ourselves should the opportunity arise.
Thank you for your lovely review Russell - we very much appreciate your kind words and are all so pleased we secured you a buyer quickly and the sale didn't take too long to go through to completion.
5/5
TrustpilotI recently completed the sale of a…
I recently completed the sale of a property using Gowland White via their Stockton branch. They were very efficient in dealing with every aspect of the sale, keeping me up to date every step of the way. Demi and the team worked tirelessly over a long period of time, exercising patience and good judgement to keep things on track. Each time I rang the office, it didn’t matter who answered the phone they were always very friendly and helpful, always ringing me back if had left a message. I would highly recommend Gowland White and would have no hesitation in using them again in the future. Thanks again.
Thank you for your lovely review David. Very much appreciated.
5/5
Google5/5 for Gowland White and especially their Senior Property Consultant - Demi Wanless for selling our house. Excellent communication throughout, would 100% recommend.
Thank you for the review!
5/5
TrustpilotAbbey and Team at Yarm branch…
Abbey and the team at the Yarm branch were fantastic from the very start of the process right through to completion. Considering that we lived 3hrs away from the property and we were selling the property on behalf of our father, the team at G&W provided a quality on hand service every step of the way. The recommendations and advice by the team at every stage were first class. I can’t thank them enough for their professionalism and discrete manner applied throughout. I would recommend the team to others without hesitation. John MacDonald July 2023
Thank you for your review John - we are so pleased to you were happy with the level of support you received from Abby and the Sales Team.
5/5
Trustpilot5/5 for Gowland White and especially…
5/5 for Gowland White and especially their Senior Property Consultant - Demi Wanless for selling our house. Excellent communication throughout, would 100% recommend.
Thank you for your lovely review Phil. Much appreciated.
5/5
GoogleGowland White were absolutely fantastic. They constantly kept us updated and reassured. The processes they have in place for buying and selling are very professional. We would definitely recommend them, we'll done.
Thank you for your kind words Craig, Much appreciated!
4/5
GoogleRating only, no written review.
5/5
GoogleWe used Gowland Whites to sell our house in Norton. Their valuation was spot on and they were very proactive and thankfully our house sold in 2 days. Communication from the team was excellent and I would not hesitate to recommend them to friends and family.
Thank you for your kind words!
5/5
GoogleGowland & White were absolutely brilliant all the way through the selling process.. Keeping me constantly updated.. And so kind and friendly. Helping me with any questions I had.. They made such a massive difference.. And I'd recommend them 100%..Thankyou for taking such care x
5/5
GoogleWe completed the purchase of our first home last week and I can honestly say it was a pleasure dealing with Gowland White. Not knowing what to expect with it being our first home, everyone of the team that we delt with were brilliant with explaining what was happening, and what would happen next. I couldn't recommend them more. Really friendly and personable. Thank you team!
Thanks for your kind words. Good luck in your new home!
5/5
TrustpilotBrilliant service
We completed the purchase of our first home last week and I can honestly say it was a pleasure dealing with Gowland White. Not knowing what to expect with it being our first home, everyone of the team that we delt with were brilliant with explaining what was happening, and what would happen next. I couldn't recommend them more. Really friendly and personable.Thank you team!
Thank you for taking the time to leave a review Richard. We are pleased your experience of buying your first home was a positive one and you appreciated the support you received from our Sales Team.
5/5
GoogleWe used Gowland Whites to sell our house in Norton. Their valuation was spot on and they were very proactive and thankfully our house sold in 2 days. Communication from the team was excellent and I would not hesitate to recommend them to friends and family.
Thank you for your kind words!
5/5
TrustpilotSelling my late sisters property was…
Selling my late sisters property was rather complicated this was made a lot easier and stress free thanks to Demi and the Team. Their advice and professionalism was amazing and of great help to me. I would strongly recommend Gowland & White to anyone buying or selling their property. With many thanks Pat Smith
Thank you for your review and kind comments Tony, much appreciated.
5/5
TrustpilotThank you to Gowland and White for a…
Thank you to Gowland and White for a trouble free sale of our property we found all the staff very helpful and friendly and a special thanks to Demi for all her good advice Heather Bassett
Thank you for your 5 star rating and lovely review Heather. Very much appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Stockton on Tees (17 Bishop Street) has the most, with 418 reviews rated 4.8 out of 5, followed by Stockton-On-Tees (17 Bishop Street) with 380.
The three Gowland White offices, by town:
Yes. In The Trusted Agent 2026 awards, Stockton-On-Tees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2019.
