1/5
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Trusted Agent profile Β· Surrey and Greater London
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Goodfellows estate agents in Morden, London, Mitcham and 3 more
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3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP869 reviews Β· 867 on Google (4.7)32 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews Β· 815 on Google (4.6)10 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews Β· 549 on Google (4.7)10 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews Β· 381 on Google (4.8)11 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews Β· 350 on Google (4.8)11 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews Β· 336 on Google (4.7)10 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE234 reviews Β· 234 on Google (4.8)10 in the last 90 days
Latest reviews from every Goodfellows office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleEmily and Louise were fantastic and placed a great tenant in my property. I was kept informed throughout the whole process and both went above and beyond to assist me including out of hours! Could not recommend enough.
5/5
GoogleWe recently sold a property in Morden using Goodfellows and purchased a new one through their sister company Finch & Co. The service was excellent from the beginning when Tony talked us through the process and costs. Jack then looked after us throughout the process and was fab at keeping in touch and advising on the process. We started our sale in January and with Covid/lockdown putting everything on hold, the team continued to work closely with us, even through Furlough challenges and eventually we got everything across the line. Thanks to the team who were fantastic throughout! Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Dear James. This is a great review and we are so pleased that you were able to sell and buy through out company. We, all of us , enjoyed working with you to make the whole thing happen and we wish you and your family all the best in your new home. Kind regards Goodfellows Morden
5/5
GoogleMany thanks to Lucy Putnam-Smith, Sales Manager at Goodfellows Morden for her recent assistance. She was terrific to deal with and went above and beyond in her efforts to bring about a satisfactory sale.
Agent replied
Dear St. Hugh Ltd , we are so delighted that you were pleased with Lucy's assistance and that she was terrific to deal with but also that you noted that she went above and beyond in her efforts to bring about a satisfactory sale...this is why we as a company can also be proud of Lucy's efforts. Kind regards Goodfellows Morden.
5/5
GoogleLaura Lindsay and her colleagues at Goodfellows have looked after me for many years, and the service they have provided has always been prompt and excellent. They have set the bar very high and are going to be a very hard act to follow.
Agent replied
Dear Joe , thank you for your kind words and excellent feedback. Laura and the team will be very motivated to keep these standards , as you say by setting the bar very high, and will continue to try and help and support customers like yourself so that we keep getting great 5 star reviews. Kind regards Goodfellows Morden
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you Kelly for solving my problem very quickly. I was very worried and thought I was going to have to wait ages due to the situation we are all in. Thanks again
5/5
GoogleBarbara Courpasson is very professional, sheβs just a call away for any queries i had. Thank you againπ β¦
Agent replied
Thank you for the 5 star review.
5/5
GoogleI will definitely recommend her to all my friends Kanika Williams the best agent!!!
Agent replied
Thank you for sharing your experience and leaving us a 5 star review.
5/5
GoogleBarbara Courpasson provided a professional, friendly and pleasant experience whilst working with her to remarket one of our properties. I would highly recommend working with this agency.
Agent replied
Thank you Jasmine for rating us 5 stars on Google and mentioning the service you received from Jordan.
1/5
GoogleHello Firstly below is the correct timeline of my last interaction. I emailed on Thursday 28th with an account of my issues to date (which i will summarise below). I then got an email from Marion on the 29th and responded that i was free whenever suited that day. I then never heard back till a call today Monday the 2nd whilst I was in work and am currently in the process of emailing Marion back. The images below are a screen grab of this interaction. If our regular account manager is off sick, i sympathise but where is the email/ communication outlining the situation and explaining who is managing their portfolio in their absence? Please see below what was in my email on Thursday 28th: Firstly, in the move across from Your Move the communication of the transition was messy, inaccurate and not at all smooth. It was unclear what was takingΒ place and onus was on us as tenants to chase this information. The inept nature of the move was further amplified when it transpired the set of keys that the agency should hold had either not been handed over or had been lost and again rather than setting up a suitable way to rectify, we were asked to cut a set of keys and make the journey to your offices to hand them over. Surely you see the irony in this ? had the tables been turned there is no doubt in my mind that we would have faced a hefty fee to replace any keys we had lost and we would need to do everythingΒ in our power to actually have them cut ourselves. Once we moved across, we quickly highlighted a number of issuesΒ that had been raised to Your Move as wanted to ensure Goodfellows were across and able to action these. We first raised them in April and it has taken until now to be rectified and has only come about because of direct conversation between ourselves and the landlady. We spearheaded a campaign for the council to take responsibility for a pigeon infestation and subsequent water ingress and again Goodfellows never once picked up the conversation directly with the council, instead calling us for updates. If this was picked up separately we were certainly never kept in the loop. Ill responsd to Marion directly but am standing by my review.
Agent replied Β· 20 November 2023
Dear Peigm1987 We are disappointed to see youβve left us a one star review without any explanation as to why? Our team has found you up on our system and believe you are a tenant for one of our managed properties. Our property management team has spoken to you previously advising that works are being done by the Landlords contractors- they were instructed to do works which we have been informed have been completed. Our team has also had long discussions re these issues with the landlord as was being dealt with by another staff member who is off sick at present. Our property management team emailed you on Friday and left messages asking when best to call. They also emailed you again today. As yet no call back or response. For us to resolve your reason for a low score please get in touch with our team who have been trying to contact you.
5/5
GoogleThey are a superb Estate Agent. Ryan kept me updated all the way through my tenancy agreement and sort things quickly and efficiently. Look forward to working with them during my letting period. If they are showing a property you can rest assured you'll have a 5 star service.
5/5
GoogleMe and my Partner are first time tenants and we thought it would be very stressful however with Barbara's assistant with the transition, it has been amazing, She has been Professional, to her word, kept us up to date and when she couldn't or even if she could reach me via phone she would still email me and leave a voicemail (but you know how it is noone really listens to them anymore lol). On a serious note Goodfellows services have been impeccable I want to give a shout out to Grace for her professional advice and guidance on insurance, not sell us anything unnecessary. Overall I give 5/5 to goodfellows for Barbara & Grace's impeccable service
5/5
GoogleRenting a flat from agency is not like eating in restaurant you can review the restaurant as soon as you finish eating. I am writing this review after renewing my third tenancy. This agency is very professional where the management knows how to deal with their clients, I highly recommend it for anyone who is looking to rent. Special thanks to Marion Gardner and Laura Lindsay who was very patient with me and always present to solve any problem or query.
5/5
GoogleThis was our first time ever renting from an agency , and I'm so happy we chose Goodfellows. Barbara was super helpful and made sure we knew what was happening every step of the way, and because of her we have now found a perfect flat in the exact area we wanted. Would definitely recommend asking for Barbara Courpasson. :)
Agent replied
Thank you for recommending Barbara.
5/5
GoogleFrom the moment we had contact with Barbara at Goodfellows I knew this was the right agency for us. Barbara was amazing, she went above and beyond to make our journey simple & stress-free after we had received horrendous service from a competitor. It only took 1 viewing with her and we had found the perfect place to call home. Since then Barbara maintained contact and kept us updated throughout the application. Nothing was too much! 1000000% would recommend
Agent replied Β· 20 November 2023
What a lovely review, thank you Stevie for recommending us.
5/5
GoogleWe had the best experience with Goodfellows....even though selling and buying property is a very stressful time. Jack Jenkins, our Goodfellows agent, kept us informed throughout the buying process and was extremely supportive especially when there were delays and hiccups, going above and beyond his remit as an agent. Jack proved to be a very professional and personable young man, approachable, enthusiastic about his work, responsible and supportive of his clients. He really is an excellent ambassador for Goodfellows, and because of this, we wiΔΊl be recommending both Goodfellows and Jack to friends thinking of entering the selling/buying market. Steve & Judith Line
Agent replied
Thank you Stephen for leaving us a 5 star review and sharing your experience.
5/5
GoogleLatest letting 14/11/20 We have just completed another residential letting with Goodfellows, this time through one of their agents Keven. The communication, professionalism and service was once again excellent. Previous letting We have been using Goodfellows for our residential lettings for many years and have always been very happy with the level of service and professionalism they provide. For our latest letting we have been dealing with Barbara who is not only very friendly and courteous but also very professional and efficient in her work.
Agent replied
Thank you Jason for leaving us a 5 star review and mentioning the excellent service you received from Barbara from our lettings team.
5/5
GoogleHad a good experience with GFE, Our agent was Keven who has been great, thank you very much!
Agent replied
Dear Vieru , we are so pleased that you were happy with the service that Keven provided you and we are delighted that you felt that you were able to give him a 5 Star review, thank you and kind regards Goodfellows Morden
5/5
GoogleWe recently signed a tenancy agreement conducted by our agent Keven Teixeira, a very friendly and helpful gentleman who have helped us a lot in choosing a new home. We would recommend them any time.
Agent replied
Dear Robert, Keven will be so pleased with this review. Keven has recently joined us and we are so proud that he is already getting great feedback. Friendly and helpful are two great attributes and we thank you for recognising these traits in your 5 star review. Kind regards Goodfellows Morden.
5/5
GoogleGood work from Sam, Omar and the team. House sold quickly to a lovely family
Agent replied
Dear Mario thank you for your 5 star review and which we hope captures the essence of our business, People (Sam and Omar ) , Team (So important in today's market) , Action and result (house sold quickly) and the best bit of all β¦.we sold your family home to a lovely family. We are very proud of the team at Stonecot and we are pleased that you are a fan of them also. Kind regards Goodfellows Stonecot Hill.
5/5
GoogleOur experience with Keven at Goodfellows Morden, was a seamless, stress free experience. Keven listened to exactly what we were looking for and went above and beyond in providing alternative places to view, after not being too keen on our initial viewing. Keven ensured that we were able to move in quickly and was friendly but also professional throughout the whole process.Thank you Keven and the rest at Goodfellows, we would most certainly recommend you guys!
Agent replied
Dear Yasmin thank you for your 5 star review highlighting your experience with Keven. The fact that you describe it as seamless and stress free is such an accolade to Keven. We do believe in the commitment of our teams and it is so satisfying to see you write that Keven went above and beyond which goes to prove what we think is happening on a day to day basis. We look forward to helping you in the future and thank you for your kind recommendation, kind regards Goodfellows Morden
5/5
GoogleJust bought a house with Goodfellows and our estate agent Jonathan was the best I've ever worked with. He was honest and responsive and calm and helpful. Could not recommend more highly.PositiveResponsiveness, Professionalism
Agent replied Β· 14 November 2024
Wow Ruth what a review β¦..Jonathan will be so pleased to know that his is the best you have ever worked with ..what an accolade. Thank you and it just goes to show that consistent good service does get noticed and rewarded with five stars . Kind regards Goodfellows Mitcham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- South West London
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- South West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: EA Masters winners lists, as published, linked by year.
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Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
