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Goodfellows estate agents in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

3,060 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.

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4.7 / 5

3,058

Reviews on Google

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Goodfellows office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I have just sold my house through Goodfellows in Mitcham and would like to share my experience with you. I first met the sales manager, Jamie Ford at the beginning of last year. My father had just passed away and I needed a probate valuation of our house. In need of a complete refurbishment, Jamie valued it accordingly. I informed him that I was going to embark on a complete overhaul and I would only sell through Goodfellows as every For Sale sign I had seen from Goodfellows had been converted to a SOLD sign within 3 months. I told Jamie to give me 6 months and I would be back in touch. It took me a bit longer but by the start of November 2018 the house was ready. A complete refurb had taken place and I asked Jamie back round to take a look. He was impressed and said there would be no problem selling the property. I expressed some concern as it was coming up to Christmas but he was confident that people would still be interested. Well he was right! A steady stream of people came to view my house and eventually, in January I walked into the office and was informed by James, another member of the sales team, “I’ve sold your property”. WOW! The three months deadline that I set in my head had been met, even at Christmas. The legal process started and was a bit of a minefield. I admit it did get a bit stressful but the team in Mitcham are there to help you through every step of the way and make the legal process as smooth as possible. After meeting the couple who purchased my house, I learned that they had the same issues with their legal team so I guess it’s just a legal thing but as mentioned, the team in Mitcham took care of everything. Would I recommend Goodfellows to you? Yes I would!! In fact, I have already told one of my closest friends to ditch the rival company he signed up with and go and talk to Jamie. I believe he has now done this and is happy. The team in Mitcham is first class. Jamie is one of the most passionate people I have met even though some of the suits he wears are a bit out there somewhere. James, the guy who sold my house is a machine. Relentless in his quest to sell. As a former salesman myself, I like that. Georgie is the calming influence; the enforcer. She looks after the team and won’t take any stick. Cathy, the pocket dynamo, is always active and on the ball. Johnathan, a late substitute to the team, I didn’t get to know that well but seems to fit in seamlessly. All in All, it has been a pleasure to know these people who I would now call friends. That’s the sort of service you can’t buy. Bob Gentleman Turner

Elizabeth · 13 July 2021 · Goodfellows Mitcham

Agent replied

Thank you Robert for taking the time to review our service from our Mitcham branch - especially mentioning the excellent service you received from Jamie, James & the team.

5/5

Google

I am thrilled to learn that there are still nice/ committed estate agents like Good Fellows and I am delighted to say the professionalism and prompt communication have made it possible for my newly renovated flat to be rented out in a space of less than three weeks. The agency appointed key worker was updating me regularly and made all effort to take my wishes into account when it came to deciding the suitability of tenants which to me means as a Landlord you also have a choice on who rents your home to avoid doggy tenants. I wish to thank the team and also I would advice anyone trying to find a right tenant don’t hesitate to give Good Fellows a chance to market your property. Despite the pandemic, the team has been brilliant. R. W. Land ladyPositiveResponsiveness, Quality, Professionalism, Value

Regious · 13 July 2021 · Goodfellows Mitcham

Agent replied

Dear Regious, thank you for your very kind and informative review. We are delighted that you felt so strongly about our service and that you were prepared to post this 5 star review. The lettings team are very pleased that you took the time and trouble to highlight their service to you. Kind regards Goodfellows Mitcham

5/5

Google

Gareth has been exceptionally helpful in the process of securing a much wanted property. We are very grateful for all his support and hard work and I must say I've never experienced this level of service in 14 years of renting in London. The whole lettings team has been very professional and helpful. I cannot recommend Gareth and his team highly enough.PositiveResponsiveness, Professionalism

Andrea · 13 July 2021 · Goodfellows Mitcham

5/5

Google

I sold my flat and purchased my house through Goodfellows 20 years ago, so when it was time to move again, they were my 1st choice, Cathi came round and gave me a price guide, she explained the process, what to expect and how they work. I received regular communications from her all throughout the process asking how it was going and was I getting a good service, which was nice. Reece dealt with the majority of my viewings, he was very helpful, provided feedback, which ment I could make adjustments to attract purchasers. Appointments were always confirmed via text, so I had somewhere to check what was booked and when easily. My purchaser really wanted to complete before the stamp duty deadline and Reece continually chased the solicitors and relayed any queries so the deadline was met. Very pleased with the service provided.PositiveProfessionalism

Gina · 13 July 2021 · Goodfellows Mitcham

Agent replied · 26 May 2024

Dear Gina , thank you for giving everyone a great insight into how the Mitcham office operates and highlighting the expertise of Cathi and Recce. We are so pleased that you returned to us after being away for 20 years . Thank you for your 5 STAR review. Kind regards Mitcham Office.

5/5

Google

I used Goodfellows to sell my property between January - April 2021. I'd previously had my property on with another local estate agent, and the improvement in the service I received when I switched to Goodfellows was brilliant! Reece was always communicative, friendly, pro-active and made what turned out to be a very challenging sale, go as smoothly as possible. I would recommend Goodfellows to anyone planning on selling their property.PositiveResponsiveness, Professionalism

Christine · 13 July 2021 · Goodfellows Mitcham

Agent replied

Dear Christine , wow if the team and Reece aren't super proud of this review , which we are sure they are , then as a company we are over the moon. We won't ask who the other agent was but we are delighted you came to us and we got you moved. Thank you for the great 5 STAR review. Kind regards Goodfellows Mitcham

5/5

Google

Sold my flat through Goodfellows end of Jan 20. Despite some challenging issues with the buyer & his conveyancer, Omar delivered excellent service. His communication helped to keep everything on track. Together with his manager Jamie they both delivered excellent service. I have dealt with Goodfellows for approx 14 years as the flat was Let through their Mitcham office. All in all the service & experience from Omar & Jamie was excellentPositiveResponsiveness, Quality, Professionalism, Value

Knew · 13 July 2021 · Goodfellows Mitcham

5/5

Google

Emily and Louise were fantastic in finding me the right tenants in the shortest time possible. A friendly and professional service, everything was taken care of and communication always a strong point.PositiveProfessionalism

Jonathan · 12 July 2021 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

Great, efficient service and Suzanne was extremely helpful throughout the whole process!PositiveResponsiveness, Quality, Professionalism, Value

Graeme · 12 July 2021 · Goodfellows Mitcham

Agent replied

Dear Graeme, Thank you for your 5 Star Review and highlighting Suzanne's extremely helpful service throughout the whole process. Kind regards Goodfellows Mitcham.

5/5

Google

We recently rented a house, and Goodfellows helped us with that. We are very pleased to work with Barbara Courpasson. She is an expert in her field, and treats her work responsibly. For which we are sincerely grateful to her and can recommend to family and friends!!!PositiveProfessionalism

Misha · 11 July 2021 · Goodfellows Estate Agents Morden

Agent replied

Dear Misha, thank you for your 5 STAR review , Barbara will be delighted to read this and we hope it helps drive other customers to us so we can help them to. We like to think that all of our colleagues are experts but Barbara has certainly proven that, when dealing with yourselves. Kind regards Goodfellows Morden

5/5

Google

After moving several times in London and having to deal with multiple agencies over the years, Goodfellows was definitly one of the most professionnal, reactive and reliable we met. Barbara was very helpful, friendly and she made sure that the renting process goes as smoothly as possible. We are very pleased and recommend their services. Thibaut H.

Thibaut · 9 July 2021 · Goodfellows London

5/5

Google

Thank you Bradley for helping us find our new 1 bed flat! Very pleased with the result. Bradley was very helpful and responsive throughout.

Amy · 9 July 2021 · Goodfellows London

5/5

Google

Very professional and helpful in letting out my property. Nelson, Suzanne and William in particular helped and each of them were fantastic - great communication all of the time! Would have no hesitation in working with them again.PositiveResponsiveness, Quality, Professionalism

Shabbir · 5 July 2021 · Goodfellows Mitcham

Agent replied · 25 June 2024

Dear Shabbir, thank you for your wonderful Five Star Review. The team will be very pleased to know that you would have no hesitation in working with them again and it is great to see that you had great communication all of the time which is something we are very proud of. Kind regards Goodfellows Mitcham.

5/5

Google

I've had the pleasure of dealing with Musa who's been an amazing support and help when I found my dream home just before the lockdown. Musa called me once the property business was up and running after the lockdown to follow up if Im still interested in the property I viewed. He agreed for me to see the property again the very next day after the phone call. During the whole procedure Musa was always there for me, answered my e-mails in timely manner, put up with my frustration and stress that comes with buying a property. He did everything I asked him to pretty much right away. Musa was fab and if all Estate Agents were as half amazing as Musa, buying a property would be less stressful. I might be broke until the year 2100, but it was worthy and I'm thrilled for myself :). Thank You Musa. Kat

Kat · 5 July 2021 · Goodfellows Mitcham

Agent replied

Kat this is such a great review and should motivate Musa to really believe in the service he is delivering. Your words are very well received and we ae delighted that Musa made your purchase run so smoothly . Kind regards Goodfellows Mitcham

5/5

Google

We wanted a valuation on our house and the assistant manager came the next day, she was so lovely and friendly, and we were very happy with the price she predicted, which seemed realistic. What we liked most was the sense of talking to a real person, and not just somebody who sees you as a commission figure. Thank you so much!PositiveResponsiveness, Quality, Professionalism

Kali · 5 July 2021 · Goodfellows Mitcham

Agent replied · 10 June 2024

Dear Kali, we are so very pleased to read this! You are so right , that is definitely one of Cathi's strong points, she really knows how to treat and connect with people and she looks at solving the problem, such as upsizing or downsizing or indeed relocating, rather than seeing the client as just commission. Thank you for posting such a great 5 STAR review ...we are very grateful. Kind regards Goodfellows Mitcham.

5/5

Google

Jamie Ford put our father's house on the market in late February 2020, and a buyer was quickly found. 4 weeks later, COVID-19 caused a complete shutdown of all conveyancing activity; the house stood empty for several months, as the buyer pulled out of the sale. As soon as restrictions were lifted, Jamie contacted us and suggested an 'Open House' viewing, with full consideration to the social distancing rules. This resulted in another purchaser, and the house sale went through without a hitch. We are delighted that Jamie and the team at Goodfellows were quick to adapt to an ever-changing environment, and ensured that the house was sold as quickly as possible. Thank you!PositiveResponsiveness

Bridgette · 5 July 2021 · Goodfellows Mitcham

1/5

Google

Sharmila Vythilingum Is a rude unprofessional manager and should be sacked and go back to training school. How dare you speak to your tenants like we are not even human beings. You all lie and are money grabbers. This estate agents needs to be shut down

Rebecca · 2 July 2021 · Goodfellows London

5/5

Google

A great team to work with. From day one Sharmila, Bradley and all the team were responsive and professional. I appreciate the time and service you guys have given me. I look forward to a long and successful cooperation.PositiveResponsiveness, Quality, Professionalism

EuroHire · 30 June 2021 · Goodfellows Estate Agents Morden

Agent replied

Thank you for your positive 5 STAR review, Sharmila and Bradley will be pleased to read this and we are very happy that you found the team to be both responsive and professional. We to, look forward to a long and successful cooperation. Kind regards Goodfellows Morden.

5/5

Google

I chose to sell my property with goodfellows as quite a few houses in the area were being sold by them .Jamie and Jonathan came to the house very professional and respectful to me as it was my mums house who had passed away they were really on the ball getting there clients to view the property and from start to finish the property was sold very quickly i would definitely recommend them..PositiveProfessionalism

Jackie · 29 June 2021 · Goodfellows Mitcham

Agent replied

Dear Jackie, thank you for your very kind and thoughtful review and we are very pleased that Jamie and Jonathan were both professional and respectful , and we are sorry for your loss. The Mitcham team will be very pleased to read this and it is great to see that their on the ball service is being recognised and appreciated. Kind regards Goodfellows Mitcham.

5/5

Google

I want to thank all staff at goodfellows in sutton my special thank to omar sosanya he was so helpfull we've got our key now i would definitely recommend Thank you all

Partal · 29 June 2021 · Goodfellows Estate Agents Sutton

5/5

Google

Bradley Hearse helped me find a flat to rent, he took me through the referencing and explained everything step by step for me. Thank you Bradley for all your help and for answering the many phone calls.PositiveResponsiveness, Professionalism

Laura · 28 June 2021 · Goodfellows Estate Agents Morden

5/5

Google

Just moved home with Goodfellowes using the Carshalton Beeches Branch. Emily and the rest of staff were very helpful and quick to respond.PositiveResponsiveness, Professionalism

Richard · 28 June 2021 · Goodfellows Estate Agents Carshalton Beeches

4/5

Google

Staff are responsive and accommodating. Whenever we have questions, they get back to us in a matter of minutes via email or phone call.

Leigh · 28 June 2021 · Goodfellows London

5/5

Google

The whole team at Goodfellows, in particular Sam and Ellie were amazing throughout the process of selling. From the beginning we were treated with care and respect and were kept informed throughout. Ellie responded very quickly to any question that we had. Thank you for being so supportive, professional and organised and enabling everything to go so smoothly. I would highly recommend them.

Karen · 28 June 2021 · Goodfellows Estate Agents Sutton

5/5

Google

I received a great service from start to Finish. Special thanks to Emily and Louise. Always available to talk about any issues or concerns through the process. They responded really well to any messages and quickly too. Thanks Emily and Louise. You are great.PositiveResponsiveness, Quality, Professionalism, Value

Thusitha · 27 June 2021 · Goodfellows Estate Agents Carshalton Beeches

Agent replied · 26 June 2024

Dear Thusitha , thank you for highlighting the great service you received from Start to Finish from Louise and Emily, it just goes to show that they both really care . Kind regards Goodfellows Carshalton Beeches.

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Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Goodfellows

Which Goodfellows office has the most reviews?

Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.

Reviews may appear on more than one platform.

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