Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleSharmila and Barbara from the Morden branch have been very helpful in finding tenants for my property . They have been very professional through out hence providing excellent service and honest feedback about the tenants . They both have been very responsive to all the queries. I am very happy with Goodfellows Morden branch and will be using their services in all my future endeavours.PositiveResponsiveness, Quality, Professionalism, Value
Deepika Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 26 May 2024
Dear Deepika , this is a lovely review as you ae showing why it is good to instruct a team and Sharmila and Barbara make a great team. We also like that you highlight parts of the service that you found useful and which ultimately led to you posting this excellent 5 Star review. Kind regards Goodfellows Morden.
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5/5
GoogleExcellent professional and friendly service by Bradly.. kept us well informed on the progress. Very helpful , made everything so easy for us. Thank you Bradly . it was indeed pleasure working with you. Would highly recommend Good fellows Morden..
As a first time landlords we are extremely happy and grateful for handing over the job to Goodfellows - morden, The manager Sharmila was so helpful (beyond our expectation) explained the entire process and answered all our queries so patiently. Thank you .. Well done..
Dhamy Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 26 May 2024
Dear Dhamy , what a great review for not only Bradley but Sharmila to and as a first time landlord we are also delighted that you chose our company to let out your first rental. As we read this it certainly looks like the team did a great job and to exceed your expectations is praise indeed. Thank you this is much appreciated. Kind regards Goodfellows Morden
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5/5
GoogleWe were looking for houses everywhere. we contacted Barbara from morden branch and she has been so helpful in finding us a home. Her style of work is very active, professional, kind and thoughtful. We were really happy to work with Goodfellows and look forward to our correspondence during our tenancy.PositiveResponsiveness, Quality, Professionalism, Value
Mudabbir Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 27 June 2024
Dear Mudabbir, finding the right house, even when renting, can be stressful , so we are pleased that you came to us and allowed Barbara to help find you the right home. Barbara has a very distinctive style which clients really seem to like and we are so pleased that you have posted this review so that everyone knows who to come to when searching. Kind regards Goodfellows Morden.
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5/5
GoogleBradley Hearse was helpful and professional at all times when helping me set up my flat for rental.
He was thorough and meticulous when screening for suitable tenants and kept me informed during the process.
He moved promptly and acted decisively to overcome any teething problems. Would definitely recommend.PositiveResponsiveness, Professionalism
Wassboy69 Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 29 May 2024
Dear Wassboy69 , what a detailed and informative review. We really hope this gives people a real insight as to how we work and Bradley has really set a great standard here. We always try to give an exceptional service and certainly after reading your review we can feel that was provided to you. Kind regards Goodfellows Morden
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5/5
GoogleI have used Goodfellows to rent my property out in Morden
From start to finish they have been very professional and responsive to all my needs.
I knew straight away that I would use Goodfellows as I have heard how good they are by people in the community.
I have to say a big thank you to Sharmila and Kevin who I mainly dealt with.
Hopefully continue to have a great relationship with them fo the foreseeable future ππ»
07/04/2021
I had to look for new tenants for my flat as my previous ones had to move out.
I was gutted as they were the perfect tenants.
So once again had to start the journey of looking for new people to move in.As you can imagine you are always slightly apprehensive looking for new tenants.
But Goodfellows once again pulled it out of the bag and found me a great couple who Iβm over the moon with.
I have to say a very special thank you to Barbara who always kept me in the loop with everything.
She was FANTASTIC!!
the other guys in the office are also great with any information I needed if Barbara was out on a call,Sharmila and Bradley in particular.
So π― I will always recommend Goodfellows to any future landlords.PositiveResponsiveness, Professionalism
Doris Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 27 May 2024
Wow Doris, we so love your quote 'I have heard how good they are by people in the community' This is so wonderful to know that word of mouth is bring people like you to our company. Thank you also for giving a name check to both Sharmila and Keven and we also hope to have a great relationship in the future to. Kind regards Goodfellows Morden
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5/5
GoogleI would highly recommend Jack Jenkins who assisted me with the recent sale of my property. Jack is very professional and clearly enjoys working for Goodfellows. He has a very good work ethic and followed up on all my enquires and constantly kept me updated. I would not hesitate recommending Goodfellows or Jack in dealing with the sale of your property! Thanks again Jack
Gary Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied
Dear Gary , Tony and the team are very pleased that you rated their service 5 stars , and we are delighted that Jack got a very special mention from you. Your review really does make a difference particularly during these strange times and we thank you for it. Kind regards Martin
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5/5
GoogleAfter having had a bad experience with a previous estate agent in Morden, who in trying to sell my house failed, I decided to change estate agents and put my trust in Goodfellows. Iβm so glad I did it, and I only wish I had gone to them in the first place. Martin, Lucy and Jack were all excellent in assisting me throughout the process, and I wish to mention Tony Spinks especially who went the extra mile in providing a great service. Selling a home that had been the family home for many years with an emotional attachment for me was not easy, but Tony was very understanding, supportive and was always available for answering questions. He certainly went above and beyond the standard level of professionalism you would expect from your estate agent. No request ever seemed too much to ask and his attitude as well as his skills certainly helped me throughout the process. If youβre looking for a reliable, stress free estate agent, then go to Goodfellows.PositiveResponsiveness, Quality, Professionalism
Lisa Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
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5/5
GoogleWe dealt with Barbara via the Lettings in Goodfellows to rent a property in Morden recently, and have been very pleased with the service. She was very helpful in keeping myself and my partner informed from the viewing process through to our move, allowing for a very smooth transition to our new home. Barbara made what is an often stressful process much more pleasant.PositiveResponsiveness, Professionalism
Grace Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied
Dear Grace , Barbara will be delighted with your 5 STAR review, and we are very pleased that you found the experience through Goodfellows a pleasant one and that as you say Barbara made it a very smooth transition. Kind regards Goodfellows Morden.
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5/5
GoogleI used Morden Goodfellows to sell my mums house. Tony was very good and very helpful. Goodfellows kept us updated all the time.
We were amazed at how quickly the house was sold.
Gemma was very good and very helpful at all times. She was there to answer any questions.
We were very impressed as it's the first time we have had to sell a house.
Well done Tony and especially Gemma.
Than you so much.
We would defiantly use Goodfellows again if needed.PositiveResponsiveness, Quality, Professionalism
Elaine Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied Β· 26 May 2024
Dear Elaine, thank you so much for your great 5 STAR review. It really does mean a lot to the team and we are sure Tony and Gemma will be delighted to see their names within this review. There is a great combination within our Morden office with Tony being a real expert when it comes to pricing and marketing and he is very well supported by his wonderful team and in this instance Gemma has really excelled which has meant you have been impressed with the service offered. We are delighted that you would be prepared to recommend us. Kind regards Goodfellows Morden.
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5/5
GoogleWe have had a really great experience with Goodfellows as managing agents for the property we rented through them for the past 9 years. They always quickly responded to our requests and provided the best customer service. We would highly recommend them if you are looking for your next home! Kind regards, Dancho KaloyanovPositiveProfessionalism
Shine Β· 15 July 2021 Β· Goodfellows Estate Agents Morden
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5/5
GoogleExcellent service! Very dedicated and helpful staff. I highly recommend it. Special thank you to Suzanne and Nelson for all the support during our renting process.PositiveResponsiveness, Quality, Professionalism
Aline Β· 14 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 24 June 2023
Dear Aline , thank you for highlighting the excellent service that you received from both Nelson and Suzanne , we are very pleased with your 5 STAR review. Kind regards Goodfellows Mitcham.
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5/5
GoogleViewed two properties with Omar and saw me through the process as best as he and the team could right through the middle of the coronavirus! Helpful and responsive when needing to liaise with the sellerPositiveProfessionalism
Mitchell Β· 14 July 2021 Β· Goodfellows Mitcham
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5/5
GoogleA very complicated sale with a long chain and probate handled with calm assurance by Gemma. Constant contact in the toughest of Covid times and elation when finally we got to exchange of contracts. Thanks GemmaPositiveProfessionalism
Sally Β· 14 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied
Dear Sally , I think we can all sense the tension of dealing with a long chain, probate and with the pandemic making everything so tough. It is wonderful that you felt that Gemma gave you the assurance that her calm approach and constant contact would get you through to an exchange, and we are delighted it happened for you. Thank you for your 5 STARS . Kind regards Goodfellows Morden
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5/5
GooglePleased with the outcome of my transaction recently buying a residential property through Goodfellows EAs. Jack was very helpful communicating my situation with the vendor in a positive and constructive way. With his support, I managed to complete the purchase despite a delayed mortgage offer and dealing with an impatient vendor.PositiveResponsiveness, Professionalism
Bxr779 Β· 14 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied
Dear bxr779 (we know who you are ) Thank you we always try and work to keep the transaction going through and work towards a move that happens as opposed to falling through. We are delighted to be rated 5 stars and Jack is very pleased to get a personal mention. Kind regards Goodfellows Morden
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5/5
GoogleGreat service, Sharmila and Barbara worked on reletting our flat in Sutton, it was let out in record time and the whole service was extremely professional from start to finish. Nothing seemed to be too much trouble and they were able to arrange everything that we needed; credit referencing, inventory, all in good time. Would definitely recommend their service over other agents that we've previously used in the area.PositiveResponsiveness, Professionalism
Abigail Β· 14 July 2021 Β· Goodfellows Estate Agents Morden
Agent replied
Dear Abigail , thank you for your 5 Star Review, very heartening to read that the service was extremely professional and that the team were able to let your property out in record time. We are also very grateful that you would recommend us and that we have managed to impress you more than other agents. Kind regards Goodfellows Morden
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5/5
GoogleI recommend this agency. Everything well organized. Keven from this agency is very helpfulPositiveQuality
Syn Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied
Dear Oka, nearly three in a row for Keven. Thank you for acknowledging his service and we are very pleased that everything was well organised and that Keven was very helpful. Kind regards Goodfellows Mitcham
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5/5
GoogleI placed my flat for sale with Goodfellows, Mitcham. Cathi was sublime as the maestro Conductor ably assisted by Musa, who played first violin. The result was a brilliant symphony.Both worked tirelessly and cheerfully and nothing was too much trouble for them.They were resolute, determined yet always amiable and true professionals. They were responsive and promptly dealt with messages, emails and phone calls. The sale proceeded smoothly and the outcome was entirely satisfactory . Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Sarah Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 26 May 2024
Dear Sarah , what a beautifully creative 5 STAR review. Your words say it all ...We would encourage people to read your review and enjoy the sweet harmony of your sentences which are arranged in such a way that the music conjures up a wonderful picture of quality and service to an upbeat melody with a great chorus line of Highly Recommended. Kind regards Goodfellows Mitcham, well done Cathi and Musa!!
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5/5
GoogleI was very impressed with the service I received from Goodfellows, especially Keven's. I had called up and Keven talked me through some of the properties available around the area. Whatsmore, Keven knew I have a very busy weekday job and booked me in for a viewing on a Saturday to which I really appreciated (Even let me have a lie in!) When going through the process of renting out a property, even though Keven was a busy man himself, he would make sure that i was not rushed when viewing my property, that we understood the next steps when renting and has always been available to help with any query. A big thank you to Keven!PositiveProfessionalism
Amina Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 23 June 2024
Dear Amina, what a great review and I hope will give people confidence in using Goodfellows to find their next home. Keven appears to have ticked all of the right boxes so we are delighted with him and delighted that you awarded 5 STARS for his service. Kind regards Goodfellows Mitcham
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5/5
GoogleGreat service from the team at Goodfellows Mitcham. Suzanne and Nelson were nothing but professional from start to finish, working hard to find tenants for our property despite all the challenges of lockdown. Would definitely recommend and wouldn't hesitate to use again. Keep up the good work!PositiveProfessionalism
Dan Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 25 June 2024
Dear Dan , thank you for such a great review and understanding that we do have challenges to overcome during these times of working through a pandemic, and it is also great to see that Suzanne and Nelson were nothing but professional from start to finish, working hard to find tenants for your property. We very much appreciate the recommendation and look forward to helping you again. Kind regards Goodfellows Mitcham
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5/5
GoogleAbsolutely outstanding service!! I sold my property through Goodfellows early this year and I couldn't believe how effortless they made the transaction. Musa handled the entire process for me. He found me my buyer and asked me at that stage if I would like to use the in house solicitors. They were a little bit more expensive than the 'high street' solicitors. Musa assured me that even if that was the case he would handle the whole case directly with the solicitor and I wouldn't need to be involved in the process at all. I work a lot so I wouldn't have had time to deal with the issues. Throughout the whole sale I received one call from Musa prompting me to fill out the starter pack for the solicitor and order the management pack's ready. He handled the entire process from start to finish and from the reviews I can see from my buyers always was available and knew what was happening throughout the sale. Honestly cannot fault the service got exactly what I paid for and more. If you are looking for the type of agency that will go above and beyond for you and respect your instructions then look no further. They even helped me with removal of some items from my flat free of charge!!! Fantastic work and hopefully look forward to doing business again in the future!! Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Simon Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 3 June 2024
Dear Simon, this is outstanding feedback and we are delighted that you found the service from Musa βabsolutely outstandingβ. We really do believe that as your agent we should spend the time in making the sale happen but that we should never forget that the transaction involves both a buyer and a seller and we should be there for both parties when it comes to communication. Musa certainly got it right and we are very pleased that you talk about the future and hopefully us doing business again with you. Thank you for such a great 5 star review kind regards Goodfellows Mitcham
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5/5
GoogleI purchased my property through Goodfellows and it was a very good experience. Musa helped me throughout the process. This isn't the first time I have bought a property but Musa was by far one of the best agents that I have dealt with. He was always responsive and always seemed to know what was going on with the sale. He was a very honest estate agent which is quite unusual given my previous experiences. He was straight with me from the beginning and most definitely handled negotiations well. I would certainly recommend Goodfellows and Musa in particular if you are in the Mitcham market. I certainly will be using them again if I need to buy in this area!! Great work!! Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Veronica Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 26 May 2024
Dear Veronica, thank you so much for this very detailed and comprehensive review which has clearly shown the difference between a GREAT agent and dare I say what some people find is the norm....Musa's service sets such a great standard and we really hope that all Goodfellows staff have the same commitment to our customers. We really appreciate your recommendation and if you are buying in Mitcham again we would love to help. Kind regards Goodfellows Mitcham
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5/5
GoogleAs a tenant I can reccomend Goodfellows Estate Agency in Mitcham without any doubt! Excellent service (all details were taken into account) and very polite attitude to customers.
Especially I am very grateful to Suzanne, that she helped us with renting the new house! She is very good at what she does.PositiveResponsiveness, Quality, Professionalism
Yuliya Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 23 June 2024
Thank you Yuliya , Suzanne is very pleased to see that her great customer service has resulted in you leaving a Five Star review for her and the Mitcham Team. We are all delighted that you are so happy with your rental. Kind regards Goodfellows Mitcham
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5/5
GoogleIt was March this year when my husband & mother-in-law applied for a mortgage. Musa & Jamie contributed a lot in helping us to purchase the property that we wanted. Thank you so much to the both of you especially to Musa because you've been there from the start until the process has been completed. Goodfellows Estate Agent is highly recommendable.PositiveResponsiveness, Professionalism
Christchel Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 10 June 2024
Dear Christchel, holding people's hand through a transaction is what it is all about even under these challenging times . Thank you for your kind words , we really appreciate your 5 star review and Musa and Jamie are particularly pleased. Kind regards Goodfellows Mitcham
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5/5
GoogleReece was our main point of contact and he was most helpful, calm and professional throughout. There were times when he was not even working and still stepped in to help resolve various issues. Always readily available to help and a true asset to his branch. He was a pleasure to deal with and did his best to help at all times. I have not come across such a helpful individual before in any other estate agent and we were very impressed and grateful for his help.
A true asset to his team and the Mitcham branch. I hope he gets some form of recognition from management as he is doing such a superb job!!PositiveProfessionalism
H Β· 13 July 2021 Β· Goodfellows Mitcham
Agent replied Β· 27 May 2024
Dear HD thank you for such a great 5 Star Review. Wow this certainly shows us how hard Reece works to give a great service indeed we think itβs fair to say that Reece has really gone the extra mile here to ensure your transaction went through. We really do feel that we have a true diamond when it comes to Reece and we are incredibly proud to say he is a valuable team member. Kind regards Goodfellows Mitcham.
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