Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAll the team at Goodfellows made our home buying experience stress free and straightforward. Samantha, Omar and Ellie were always on hand for advise, support and were more than accommodating when it came to extra viewings. The communication made between ourselves and the selling party was efficient and positive thanks to Samantha who was always on hand to reassure us and keep things moving forward in such a personable and positive way. We really value the efforts put in by all of the team at Goodfellows and would highly recommend their service.PositiveProfessionalism
Ciara · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied · 29 July 2023
Dear Ciara, we are sure that Samantha and the whole team will be very pleased to read your thoughtful review. For us it just goes to show that customers still appreciate the personal touch and the help and advice along the journey of buying a home. We thank you for your kind recommendation and we look forward to being of service in the future. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleGoodfellows have been absolutely amazing throughout the process of selling my house. Right from the beginning when meeting Sam, she made me feel like a valued customer and nothing was a problem. The communication was excellent and there was always someone around to help me. Omar was amazing, always making me laugh and keeping me updated with the progress of my sale. All the staff were fantastic and I cannot recommend them highly enough, worth every single penny. Thank you so much to the team! I also used the Goodfellows Conveyancing team, I cannot recommend them highly enough as well. The best conveyancing firm I have ever used, and will definitely use them again. Highly highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Sophie · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Sophie , WOW , what a great review and so detailed as well. We love the fact that from the moment you met Sam you were that valued customer and nothing was a problem and that you added the fact that Omar was amazing and made you laugh , you really need this sometimes when you are in the process of selling. We are also very pleased that you have highlighted the conveyancing team and that you cannot recommend them highly enough , but most of all we really like the bit when you said worth every single penny as yes we do charge commission but we honestly feel we work for it and we only earn it once the job is done so a big thank you to you for this 5 star review. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleLouise helped us find our first home in the UK. She was professional in her approach and responded immediately to our emails.PositiveResponsiveness, Professionalism
Dave · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied
Dear Dave, thank you for taking time to leave a review, we really appreciate this and we are delighted that you were happy with Louise and we are pleased with her service to you. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleWe dealt with Becky and Mandy who supported us through the letting process and quickly secured us a long term tenant for our rental property. Both Mandy and Becky were professional, helpful and pleasant to deal with at all timesPositiveResponsiveness, Quality, Professionalism, Value
Adam · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied · 29 July 2023
Dear Adam , thank you for naming the people who got the job done and rented out your property . Becky and Mandy will be delighted to read this review . Thank you . Goodfellows Cheam Village .
★★★★★ 5/5
GoogleThanks to Stefan, Sabrina and the great team at Goodfellows in Cheam for their work on my recent property sale. From initial valuation and setting up property details through to going the extra mile to make sure things kept moving forwards through the legal process, a job well done. I can recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied · 29 July 2023
Dear Keith , thank you for your review which shares the journey from the customers experience from start to finish. We are very pleased that you found the team in Cheam to be Great and that from the initial valuation to going the extra mile you can highly recommend us . Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleAbsolutely amazing! We put our house on the market and it sold instantly! Great news for us, as we had found our dream house in Devon. The process started off ok and then we hit a few problems. Sabrina Rosenow looked into these for us and she was truly wonderful. She chased everyone in the chain constantly and kept us fully updated. She went over and above the level of service you would expect, even keeping in touch on her days off. At one point we thought the whole chain was going to collapse, but within 2 days Sabrina worked a miracle and we were able to exchange. Everyone at Goodfellows was really helpful and supportive, at a time that was really stressful. If it was not for Sabrina, we would not be starting our life in the countryside in our dream home. THANK YOU!.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied
Dear Julie , wow what a review and what an endorsement of Sabrina and her excellent service and dare we say her working of miracles. It is so great to read such an insightful review which for us just goes to show that finding the buyer can be seen as the easy bit but what you need from an estate agent is the skill and knowledge to get the sale to an exchange and with chains tat is he real challenge. So well done to Sabrina for rising to that challenge and helping you achieve your life in the countryside in your dream home. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleGiven the difficult year we have all had Goodfellows Cheam village were always professional and helpful throughout the sale process. Sabrina was outstanding and a pleasure to deal with. Would have no problem recommending or using their services again.PositiveProfessionalism
Julian · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied
Dear Julian thank you so much for recognising what we are all experiencing at present and the fact that you are prepared to highlight this in your review. Sabrina is delighted that you gave her a special mention for being outstanding and a pleasure to be with. Thank you finally for recommending our services. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleI rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person!
Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call.
The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful.
Thank you for everything :)
JayPositiveResponsiveness, Quality, Professionalism, Value
JJ · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied · 29 July 2023
Dear Jay , thank you for such a heart warming review for one of our most popular negotiators who is very much appreciated by the team at Cheam and also by everyone in the company for her hard work and dedicated approach , with as you say a true touch of friendliness . We want all clients to remember our service to them and we hope that Lorraine's standards are repeated again and again from all of our branches but we are aware as you pointed out she is genuinely one in a million and sets a very high standard. We wish you well for your purchase and thank you for taking time to write this amazing 5 Star Review. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleExcellent professional service! Beckie always respond quickly. She was helpful, efficient, patient and considerate. She will follow up and even it's after office hour. Never meet such good agent. Thanks Beckie! Superb renting experience. Will definitely recommend Goodfellows to friends.PositiveResponsiveness, Quality, Professionalism
Peggy · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied · 29 July 2023
Wow Peggy , this is such a great review and just goes to show that Beckie will go that extra mile to help the let to go through smoothly . Thank you for posting and we are sure that Beckie will be delighted to receive such high praise from you . Kind regards Goodfellows Cheam Village.
★★★★★ 5/5
GoogleIf you're selling a property in the surrounding area, Goodfellows is the place to go. Led by the charismatic and passionate Stefan, the team are incredible. We approached a number of agents to sell our family home (that we'd owned for over 40 Years!), Goodfellows were by far the most suitable and competent agent for our sale. The second Stefan stepped through the door, we knew we had to go with them.
They listened to our requirements, and managed expectations accordingly. The team put together a comprehensive go-to-market plan for our property, and found us the perfect buyer in a short amount of time.
After reaching the point of sale-agreed, Sabrina was responsible for the remaining stages. She checked in with us regularly and made sure everything was progressing as planned. She is a highly efficient and tenacious character - a true asset to her team. Above all else she is empathetic and kind, something that can often be hard to find in the estate agent world.
I cannot fault the team at all, the multiple other five star reviews are a true testament to their hard work and ability to just get things done!
Thank you to everyone at Goodfellows for your assistance.PositiveResponsiveness, Quality, Professionalism, Value
Lyndon · 26 August 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied
Oh My Goodness ...is this the best Review we have ever had? We are lost for words , not like an estate agent I'm sure you are saying , but truthfully these words make us feel very humble, that this is a reflection on your journey with us ...5 STARS ALL THE WAY. We are very proud of Stefan and Sabrina and are delighted and truly thankful for this amazing review. Kind regards Goodfellows Cheam ...very proud and chuffed to bits.
★★★★★ 5/5
GoogleI used Morden Goodfellows to sell my mums house. Tony was very good and very helpful. Goodfellows kept us updated all the time.
We were amazed at how quickly the house was sold.
Gemma was very good and very helpful at all times. She was there to answer any questions.
We were very impressed as it's the first time we have had to sell a house.
Well done Tony and especially Gemma.
Than you so much.
We would defiantly use Goodfellows again if needed.PositiveResponsiveness, Quality, Professionalism
Elaine · 25 August 2021 · Goodfellows London
Agent replied
Dear Elaine, thank you so much for your great 5 STAR review. It really does mean a lot to the team and we are sure Tony and Gemma will be delighted to see their names within this review. There is a great combination within our Morden office with Tony being a real expert when it comes to pricing and marketing and he is very well supported by his wonderful team and in this instance Gemma has really excelled which has meant you have been impressed with the service offered. We are delighted that you would be prepared to recommend us. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleGreat service, Sharmila and Barbara worked on reletting our flat in Sutton, it was let out in record time and the whole service was extremely professional from start to finish. Nothing seemed to be too much trouble and they were able to arrange everything that we needed; credit referencing, inventory, all in good time. Would definitely recommend their service over other agents that we've previously used in the area.PositiveResponsiveness, Professionalism
Abigail · 25 August 2021 · Goodfellows London
Agent replied
Dear Abigail , thank you for your 5 Star Review, very heartening to read that the service was extremely professional and that the team were able to let your property out in record time. We are also very grateful that you would recommend us and that we have managed to impress you more than other agents. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleEstate agents often have a bad reputation which is deserved in some cases but my experience with Goodfellows in Morden this year has been extremely refreshing. Lucy and Tony in the sales team really have taken a what feels like a very personal interest in ensuring that the transaction goes as smoothly as possible despite all the uncertainty in the World at the moment. They are very responsive to emails and always make time on the phone when needed which I think makes them a credit not only to the Goodfellows group but the industry as a whole.PositiveResponsiveness, Quality, Professionalism
Matthew · 25 August 2021 · Goodfellows London
Agent replied
Dear Matthew, we really appreciate your open and honest review, and are very happy that you found the service from Lucy and Tony extremely refreshing in the world of estate agency. We sincerely hope that we do offer a personal service to clients and your words give us the belief that our staff are trying very hard in these challenging times. Every review is read by the directors and responded to and this also drives us on to maintain the high standards set. Thank you for your 5 star review and we are certain that this will inspire Lucy and Tony to continue to offer their personal service which you rated so highly. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleGoodFellows Estate Agent did a wonderful job in no time in renting the property especially when we were stuck at year end and the current pandemic situation. The agency did exceptionally professional work in arranging the adverts, viewings and all other admin process without our physical presence and got wonderful tenants with quick turn-around time. We were amazed with the services provided with the lettings managers Sharmila and Bradley. Thank you so much Sharmila and Bradley for your extraordinary service and dedication. I woud strongly recommend Goodfellows for both sales and lettings.PositiveResponsiveness, Quality, Professionalism, Value
S · 25 August 2021 · Goodfellows London
Agent replied
Dear S C , thank you for your very strong 5 star review. Wow what a great feeling this gives us to read how you felt about the service you received from Sharmila and Bradley. We are very proud of the service that you received and we certainly hope that such a great review will help others to decide to use Goodfellows as well. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleWe were looking for houses everywhere. we contacted Barbara from morden branch and she has been so helpful in finding us a home. Her style of work is very active, professional, kind and thoughtful. We were really happy to work with Goodfellows and look forward to our correspondence during our tenancy.PositiveResponsiveness, Quality, Professionalism, Value
Mudabbir · 25 August 2021 · Goodfellows London
Agent replied
Dear Mudabbir, finding the right house, even when renting, can be stressful , so we are pleased that you came to us and allowed Barbara to help find you the right home. Barbara has a very distinctive style which clients really seem to like and we are so pleased that you have posted this review so that everyone knows who to come to when searching. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleWe dealt with Barbara via the Lettings in Goodfellows to rent a property in Morden recently, and have been very pleased with the service. She was very helpful in keeping myself and my partner informed from the viewing process through to our move, allowing for a very smooth transition to our new home. Barbara made what is an often stressful process much more pleasant.PositiveResponsiveness, Professionalism
Grace · 25 August 2021 · Goodfellows London
Agent replied
Dear Grace , Barbara will be delighted with your 5 STAR review, and we are very pleased that you found the experience through Goodfellows a pleasant one and that as you say Barbara made it a very smooth transition. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleAs a landlord I'd like to give a very big thank you to the Renewals team at Goodfellows (Morden office), especially the Manager, Laura Lindsay, for recently handling a tenancy renewal on my behalf. Certainly not a straightforward renewal on this occasion but despite everything the whole matter was handled exceptionally professionally from start to finish and I will certainly be using them again and have no hesitation whatsoever in recommending them to others.PositiveResponsiveness, Quality, Professionalism, Value
Lance · 25 August 2021 · Goodfellows London
Agent replied
Dear Lance, we are often very proud of our staff and how hard they work but when you read a 5 STAR review such as yours, we know that it is not just how we feel about our staff, it is what they do that really counts. Laura will be delighted to read this and we are sure this will keep her motivated to help others like you. Kind regards Goodfellows Renewals Team
★★★★★ 5/5
GoogleLucy at Goodfellows provided me amazing service on my flat. She was always knowledgeable, professional and helpful, and ensured a smooth transition to exchange on my first home! When I first started looking she was able to give me personalised advice and recommendations to suit my specific needs and taste. Would definitely recommend Goodfellows to a friend looking to buy in the Morden area!PositiveResponsiveness, Quality, Professionalism
Oliver · 25 August 2021 · Goodfellows London
Agent replied
Dear Oliver , thank you for your real experience review of our service to you and particularly Lucy. She will be delighted that you found her service to be knowledgeable, professional and helpful and ensured a smooth transition to exchange. It is also great to see that she didn't just focus on the sale but was able to help giving you personalised advice and recommendations to suit your needs and taste. We look forward to helping your friends or indeed anyone else you know , we are here to help. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleAs a first time renter, Barbara has made the experience nothing but simple and straightforward. She is always quick to respond (no matter how many silly questions we asked) and has been accommodating at each stage of the process. I adore the flat and I highly recommend using Goodfellows Estate Agents, in particular Barbara - their service has been friendly and professional throughout.PositiveResponsiveness, Quality, Professionalism, Value
Thi · 25 August 2021 · Goodfellows London
Agent replied
Thank you Thi for this wonderful review of our service and particularly Barbara. It is wonderful to get such a great 5 star review and one that we can all be proud of . Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleWe were looking for rental properties and didn't get much response from agents for quite a while. When we almost gave up, Barbara from Good Fellows was very quick to respond to our queries and immediately arranged for viewing. She has been very responsive and professional. She kept me updated on the process and the administration needed. It was a very happy experience and we are glad that we have found a beautiful house. I highly recommend Barbara for her friendly disposition, timely response and professionalism.PositiveResponsiveness, Professionalism
Aki · 25 August 2021 · Goodfellows London
★★★★★ 5/5
GoogleThe best sales team I've ever met. A special thank you for Tony and Jack. Despite the complicated issues and the potential break of the chain , Tony and Jack have been really professional to drive the sale forward and turned the situation around. It a miracle to complete within 3 months when everyone was trying to complete before July. Strongly recommend ++
Lizz · 25 August 2021 · Goodfellows London
★★★★★ 5/5
GoogleBradley was really helpful and really did everything so we could rent out flat and answered all our calls and questions. Really good agent would 100% recommend.
V · 24 August 2021 · Goodfellows London
★★★★★ 5/5
GoogleThe best sales team I've ever met. A special thank you for Tony and Jack. Despite the complicated issues and the potential break of the chain , Tony and Jack have been really professional to drive the sale forward and turned the situation around. It a miracle to complete within 3 months when everyone was trying to complete before July. Strongly recommend ++
Lizz · 24 August 2021 · Goodfellows Estate Agents Morden
★★★★★ 5/5
GoogleBradley was really helpful and really did everything so we could rent out flat and answered all our calls and questions. Really good agent would 100% recommend.
V · 23 August 2021 · Goodfellows Estate Agents Morden
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
