Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleIf you're selling a property in the surrounding area, Goodfellows is the place to go. Led by the charismatic and passionate Stefan, the team are incredible. We approached a number of agents to sell our family home (that we'd owned for over 40 Years!), Goodfellows were by far the most suitable and competent agent for our sale. The second Stefan stepped through the door, we knew we had to go with them.
They listened to our requirements, and managed expectations accordingly. The team put together a comprehensive go-to-market plan for our property, and found us the perfect buyer in a short amount of time.
After reaching the point of sale-agreed, Sabrina was responsible for the remaining stages. She checked in with us regularly and made sure everything was progressing as planned. She is a highly efficient and tenacious character - a true asset to her team. Above all else she is empathetic and kind, something that can often be hard to find in the estate agent world.
I cannot fault the team at all, the multiple other five star reviews are a true testament to their hard work and ability to just get things done!
Thank you to everyone at Goodfellows for your assistance.PositiveResponsiveness, Quality, Professionalism, Value
Lyndon · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Oh My Goodness ...is this the best Review we have ever had? We are lost for words , not like an estate agent I'm sure you are saying , but truthfully these words make us feel very humble, that this is a reflection on your journey with us ...5 STARS ALL THE WAY. We are very proud of Stefan and Sabrina and are delighted and truly thankful for this amazing review. Kind regards Goodfellows Cheam ...very proud and chuffed to bits.
★★★★★ 5/5
GoogleOmar and everyone we dealt with at office where excellent from start to finish , even staying late on the day we moved to give us are 👍🏻PositiveResponsiveness, Quality, Professionalism
Anthony · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Anthony thank you for your positive 5 star review. We always try and do our best and your review has very kindly highlighted that . We are proud to serve our customers and Omar and the team will be thrilled to have their efforts recognised. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleOmar has been superb throughout the whole purchase process .... responsive to questions, friendly, professional ....Thankyou so much to him .. and Sam.. and Ellie .. at the Goodfellows Stonecot Branch!PositiveResponsiveness, Quality, Professionalism, Value
MARIE · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied · 29 July 2023
Dear Marie , thank you for highlighting the service you received from Omar. It is always very pleasing to hear that the service was superb throughout and that we were responsive to questions while still being friendly and professional. The team will also be pleased that they all made a contribution to how you felt about the service you received. All round a great effort and thank you to you for a 5 STAR rating. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleI just want to say what a great team at Stonecot Hill Branch!!!
Sam and Omar especially who have negotiated a smooth and stress free sale of my property at a usually stressful time
Thank you all so muchPositiveResponsiveness, Professionalism
Teresa · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Teresa we are so pleased that the sale went through so well and that you thought the team were great. We do our best to try and make the selling of your home as stress free as possible but we are always grateful for the business and the chance to try and impress you the client especially during these challenging times. A great result all round ..thank you . Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleEspecially due to the current climate i feel Omar Shosanya efforts to finalize things has been great. I will definitely recommend them.PositiveResponsiveness, Professionalism
Vas · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Vas thank you for speaking so highly of Omar he will be delighted that you are prepared to recommend and we hope to be of service in the future. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleI have been given excellent service by Omar Shosanya at sutton branch. He is very patient, responsive to our queries and very friendly person. I will highly recommend him to others.PositiveResponsiveness, Professionalism
Sameer · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Sameer Omar can be very proud of his service to you and your wonderful 5 star review. We are delighted that you would be prepared to highly recommend him. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleDealt with Samantha who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend !PositiveProfessionalism
Oksana · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Oksana thank you so much for summing up Sam’s service in such a succinct way. You have captured the qualities we look for from our teams and Sam has excelled in this instance .. as she always does. Thank you for your 5 star review. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleVery happy with the service we have received. We have just exchanged, and are very excited to move. Omar has been nothing but helpful and responsive to all of our questions. Everything was clearly communicated, and not once was our questions ignored, no matter how basic they were. Thank you Omar.PositiveResponsiveness
Natasha · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Natasha, congratulations on your exchange and we are delighted that you found the time to post this excellent 5 STAR review. Thank you for highlighting the service that you received from Omar and really putting into perspective what you as a client really liked about the service your received. We hope we can help other local people like we helped you. Kind Regards Goodfellows Stonecot Hill .
★★★★★ 5/5
GoogleWe found Goodfellows and Omar to be professional and responsive to all our requests. We hit a fair few hurdles on the way to purchase with the complexities moving brings, changes with mortgage offers, covid, other issues but Omar helped us get thru them all and we exchanged in good time.PositiveResponsiveness, Quality, Professionalism
Sarah · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Sarah so delighted that you have taken time to review Omar , and you've only just exchanged!! Thank you for your patience and understanding and recognising that all of us have challenges in these strange times and that you appreciated the service that Omar gave to you. We hope you are very happy in your new home and that you settle in well into our area . Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleFrom the first meeting had at our property with Sam, to the very professional Omah seeing us through to a successful completion, the service we had was faultless.
Although Goodfellos fee is more expensive than other estate agents, I would 100% use them again.PositiveProfessionalism
Lisa · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Lisa, Sam and Omar are so pleased that you have been kind enough to say that although our fee is not the cheapest you rated our service 5 stars and said 'the service we had was faultless' something we are very proud of. This really does make a difference to us to know that a client is pleased and satisfied. Kind regards from Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleSamantha Bedford is great. She helped us sell and relocate during the pandemic which was very stressful. She is knowledgeable, responsive and trustworthy. You can rely on her to do anything. She always makes time to talk to you which I appreciated it. Definitely recommend her!PositiveResponsiveness, Quality, Professionalism, Value
Hema · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Hema, thank you for giving such an insight into the service that Samantha and her team provide . We hope that with such a positive review this will encourage others to enquire and use our services , as that’s what we thrive on .. helping clients move. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleOmar Shosanya has been very instrumental in the sale of my property. He is very efficient and passionate about his work and helped me every step of the way. I could not have moved without his guidance and knowledge. Moving house is very stressful and he helped minimise the journey. Would definitely recommend to friends and family to use Goodfellows in the future. Good luck to whoever is reading this review on your own journey.PositiveProfessionalism
Kim · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Kim, what a wonderful review and a real insight into Omar and how he works and we hope is also a great reflection on the office and our brand. Omar will be delighted that his passion, knowledge and guidance were really appreciated by you and we are pleased that you would be prepared to recommend us to friends and family. We also wish all future sellers luck on their own journey and we hope that this review will encourage them to contact us to see if we can be of service. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleWhat a fantastic team. Our key person was Omar, who went the extra mile to keep us updated with the sale of our flat and answered all our questions, with a very cheerful polite manner.
Even with lockdown and COVID restrictions, Goodfellows made selling our flat a pleasant experience. All the employees of Goodfellows truly are good fellows. We would use them again in a heartbeat.PositiveProfessionalism
Kate · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Kate thank you for your excellent review, particularly as the transaction took , shall we say , a while to go through.. leasehold can be a challenge. It is always great to read when a client says that we went the extra mile , and we are certain that your words will make Omar feel cheerful that you were so pleased with his efforts. We love the good fellows play on words as we honestly believe that we try to make selling and buying a pleasant experience. We look forward to helping you in the future. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleI have nothing but good things to say about Goodfellows, Sutton. They are very helpful and are a pleasure to deal with. Omar who was my point of contact, ensured from the first day that my dealings were seamless. Very professional and helpful agents.PositiveResponsiveness, Quality, Professionalism
Emmanuel · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Emmanuel , so pleased that you have taken the time and trouble to review Omar and the service he provided. We are delighted that you gave him 5 Stars and want to thank you for your kind words. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleJust like to say that Goodfellows did a great job Samantha was a cool and calming character and also special thanks to Ellie Darby who really ran around being very hard working and polite too!
Thanks Goodfellows for helping with my sale and see you again!
Definitely recommend you to anyone in the area!PositiveProfessionalism
Dennis · 26 August 2021 · Goodfellows Estate Agents Sutton
★★★★★ 5/5
GoogleWe bought through Goodfellows, the process took longer than usual because of Covid delays but Sam Bedford stood out as one of the best estate agents I have dealt with. She is very professional, helpful and went out of her way to get things moving. Would definitely recommend Goodfellows because of her - thanks for everything!PositiveProfessionalism
Sara · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Sara , thank you so much for highlighting the service that Sam gave to you and especially saying that she is one of the best estate agents you have dealt with and that she really stood out. We are sure that Sam will be delighted with your 5 Star Review. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleSam Bedford was great as she led us through the sale of our property. Both Sam and the rest of the team were professional and helpful from beginning to end. Even whilst navigating through the impact of the pandemic, Sam ensured we were kept updated on progress. Thanks for the great level of service and support.PositiveResponsiveness, Professionalism
Sam · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Sam , thank you so much for your excellent 5 star review. To know that you, as the client, rate the service provided as Professional and Helpful from beginning to end is high praise indeed. We would also agree that during the impact of the pandemic it has taken great efforts to make sure that you are kept updated but it also goes to show that great service is rewarded and your review proves that. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleSamantha Bedford and the team were very helpful throughout the entire selling process. Someone was always there if you needed any questions answered.We did have a set back with our buyers towards the end, but Sam kept us up to date with what was going on making sure everything was sorted out.
We also used Goodfellows Conveyancing Team the team were very thorough with the process. Sometimes it was hard to speak to our Conveyancer but there was always a member of the team to speak to. I would use them again.
Once again many thanks to Sam & Ellie & OmarPositiveResponsiveness, Quality, Professionalism, Value
Stephen · 26 August 2021 · Goodfellows Estate Agents Sutton
★★★★★ 5/5
GoogleGoodfellows provided us with a professional service aswell as a personable one. During these difficult times, we were very grateful to have Omar and Samantha supporting us throughout the process and being proactive with all parties involved. Moving home can be a stressful and prolonged process but they made sure it was efficient and done with care. Their knowledge of the surrounding area and of the market was second to none, we would absolutely use them again. Thank youPositiveResponsiveness, Quality, Professionalism
Laura · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Laura reading this really makes us feel very proud of the efforts the teams are going to. We do agree with what you say and often people forget when choosing an agent that it can be stressful and that having an agent with local knowledge and being proactive really can make the difference between a successful sale and not moving at all. Thank you so much for your 5 star review and your kind recommendation. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleWe just brought our first property through Goodfellows estate agents. As first time buyers we were very happy with their service. Omar in particular was very helpful and friendly. He was great at keeping in contact with us and keeping us up to date. I would recommend using Goodfellows estate agents again. We were both very pleased with their service.PositiveResponsiveness, Professionalism
Lucy · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Lucy you are very kind to leave such a wonderful review. These reviews really motivate the staff and make them want to repeat the same excellent service over and over again. Omar will be particularly delighted and we are very grateful that you would recommend our services to others. Kind regards Goodfellows Raynes Park.
★★★★★ 4/5
GoogleSam was very helpful and extremely professional in dealing with the selling of my mother’s property particularly in difficult circumstances. She did her very best to keep me informed about the different stages of the sale and managed the whole move efficiently and I felt I was in very good hands. I also had a great relationship with the whole team at Stonecot Hill: Omar, Ellie and Teresa who were very personable too.
Debi Schofield, Sutton, SurreyPositiveResponsiveness, Professionalism
Foxedgaming · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Debi thank you for your very kind words in describing Sam as very helpful and extremely professional. It is also great that you have been thoughtful enough to name the other members of the team , which just goes to show that it was a team effort. We are very sorry that we did not quite reach the five star service but we always recognise that all reviews are independent and we welcome your feedback and we will continue to strive to attain that level of service 100% of the time. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleI have just sold my home with Goodfellows and have been thoroughly impressed and happy with their service. I must mention Samantha Bedford as she dealt with our sale. Sam has been amazing from the start. I really liked the fact she was honest from the start and she kept us informed with any issues that arose. We did have some issues further down the chain and Sam worked really hard to resolve these, she definitely went above and beyond the call of duty and is someone I would want on my side. Can't thank her enough and would not hesitate to recommend Sam and Goodfellows to anyone I know.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Phil , Thank you for this amazing 5 STAR REVIEW !!! Our advice to Sam is to print this off and take it out to all of her valuations as you have superbly described why choosing the Right Agent is so important. It is never just about price or fees it's about the whole package and it is only when you sell a property do you then start to see the agent earn their fee in sorting out issues, and this means you need a knowledgeable agent with great skill and a calm attitude to ensure the sale gets to an exchange and Sam has all three. We particularly like the sentence: 'Sam worked really hard to resolve these, she definitely went above and beyond the call of duty and is someone I would want by my side.' Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleWe have just sold our house through Goodfellows estate agent, Stonecot Hill Branch, and would like to say thank you to the whole staff team for the great job they did in getting our house sold. Excellent professionalism was shown throughout the whole process and we cannot thank them enough for that. Samantha Bedford, Assistant Manager, can only be described as an honest person as she provided us with all factual information relevant to our sale from day one and left it with us to make our mind up which we really appreciated as there was no pressure put on us to agree for the house to go on the market or not. She was also accessible for help/advice on: solicitors, our purchase, surveyors reports etc. A highly recommendable Estate Agents from a very satisfied customer.PositiveProfessionalism
Vishnoo · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied · 29 July 2023
Dear Vishnoo, WOW what a great review and really helps the no pressure Estate Agent , as sometimes you can feel that as an estate agent who isn't pushy you can lose out to the pushy ones on occasions. We would agree with all that you have said about Sam and sincerely hope that other potential sellers will read this and book Sam in for a market appraisal as she really knows her stuff and supports clients all the way from start to finish and on their purchase to , as you found out for yourself. We love satisfied customers and that is what makes us work so hard. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleWe just bought our first property through Goodfellows. We were very happy with their service. They were very thorough and we are thrilled with our new place. Samantha Bedford in particular was excellent at all stages of the process. Samantha was really supportive and professional throughout. She kept us informed throughout the journey, and was always responsive to our queries. Thank you!PositiveProfessionalism
Klaudia · 26 August 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Klaudia , congratulations on buying your first property , we are delighted that you were happy with the service you received. Well done to Samantha who you found to be supportive and professional throughout and kept you informed throughout the journey and was always responsive to your queries. A great review that Samantha and her team can be proud of. Kind regards Goodfellows Stonecot Hill.
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