Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOur thanks go to Laura Lindsay who went far beyond 'the call of duty' to assist us with a difficult situation with our rental. She has been professional, knowledgeable & supportive. Taking the load off our shoulders, her positivity & sense of humour has helped us through. Thank you Laura, we really couldn't have managed without you.
Katherine · 28 October 2021 · Goodfellows Estate Agents Morden
Agent replied
Dear Katharine , what a lovely 5 Star Review, Laura we are sure will be ever so pleased to read this and what an advert for her service and dedication. It also shows us that it is important to have a sense of humour even when things are tough. So well done Laura for being professional, knowledgeable and supportive and helping the clients through...we are very proud of you. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleQuick and efficient. Viewing was set up on the same day I ringed them and was able to close the tenancy agreement in the shortest time possible. They are also accommodating in understanding our situation as a family who just moved-in to London. Agent was also responsive to calls and emails.
Michael · 28 October 2021 · Goodfellows Estate Agents Morden
★★★★★ 5/5
GoogleMyself and my best friend were looking for our first adult place together and we met Bradley through a message on Zoopla. Bradley showed me the apartment and I immediately fell in love with it. Bradley was great throughout and always replied to our messages, emails and calls. We felt as though he was working for us to get the apartment through all of it and a very long process, he was great can't recommend highly enough to be completely honest.
Conor · 28 October 2021 · Goodfellows Estate Agents Morden
★★★★★ 5/5
GoogleWe have been with the Goodfellows Estate Agency for more than 23 years and are satisfied with its great and responsive services. and the professionalism of the staff. Sharmila, Bradley, Marion, Kerry, Julie, Bernadette, and Alison in the past…, a big thank you for looking after our property.
Fong · 28 October 2021 · Goodfellows Estate Agents Morden
★★★★★ 5/5
GoogleReally great professional service from Stefan and Sabrina. We bought a house from them and from the initial viewing right up until completion both of them couldn’t have been more helpful. Highly recommendedPositiveProfessionalism
Henry · 25 October 2021 · Goodfellows Cheam (2 Ewell Road Cheam Village)
Agent replied
Dear Henry , we are sure that Stefan and Sabrina will be delighted to read your 5 Star review. Thank you for taking the time and trouble to write and post it, as these really do help in communicating with people when it comes to choosing an agent , so you have really helped in supporting the team. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleA quick, well handled sale. Kept fully informed of progress. Thankyou Omar.PositiveResponsiveness, Quality, Professionalism, Value
John · 23 October 2021 · Goodfellows Estate Agents Sutton
★★★★★ 5/5
GoogleMany Thanks to Ellie Darby and all her colleagues at Goodfellows for their kind help and assistance to my mother in the sale of her propertyPositiveProfessionalism, Value
Bob · 23 October 2021 · Goodfellows Estate Agents Sutton
★★★★★ 4/5
GoogleWe would like to say a thank you to Omah and Sam who have been very helpful and professional throughout. Always treated as if we were part of a family. Thank youPositiveProfessionalism
Keith · 23 October 2021 · Goodfellows Estate Agents Sutton
Agent replied
Dear Keith thank you for your review and we really like the fact that Omar and Sam were very helpful and professional throughout, the added bonus has to be that you felt that you were being treated as part of a family. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleReally great professional service from Stefan and Sabrina. We bought a house from them and from the initial viewing right up until completion both of them couldn’t have been more helpful. Highly recommendedPositiveProfessionalism
Henry · 23 October 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear Henry , we are sure that Stefan and Sabrina will be delighted to read your 5 Star review. Thank you for taking the time and trouble to write and post it, as these really do help in communicating with people when it comes to choosing an agent , so you have really helped in supporting the team. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleI had a very smooth experience when buying a property through them. Reece was very responsive and professional from the start and kept me updated as we went along. He made sure I was aware of any possible issues and how they would affect me, which was much appreciated. His proactiveness made the whole process a lot less stressful. Highly recommended!
Abhishek · 17 October 2021 · Goodfellows Mitcham
Agent replied · 24 June 2023
Dear Abhishek , thank you for highlighting the service you received from Reece. Your 5 Star review really highlights how a good agent can make a difference when buying a property which as we all know can be a stressful experience which by the look of things Reece was able to make it feel a lot less stressful. Well done to you and well done to Reece. Kind regards Goodfellows Mitcham.
★★★★★ 4/5
GoogleGood service from this long established Mitcham agency.
Very professional young team with much knowledge of the progressing market, stand out team member worth mentioning is Reece for his can do attitude and good customer communication that kept things moving at a good pace, Thanks Reece!
Peter · 15 October 2021 · Goodfellows Mitcham
Agent replied · 24 June 2023
Dear Peter, thank you for your insightful feedback which we are sure Reece will be delighted with. You are quite right to point out that the market has indeed been changing and we always need to adapt to make sure that we are giving the most up to date advice. Kind regards Goodfellows Mitcham.
★★★★★ 5/5
GoogleBarbara is very professional and responsive in the renting process. She is kind and helpful. I would definitely recommend her if you would like to find a good agent to rent a place.
Xuexi · 29 September 2021 · Goodfellows London
★★★★★ 4/5
GoogleWe had a very positive experience of renting with Goodfellows and would recommend their services. The process went very smoothly and they were punctual, accommodating, and helpful.
Phil · 22 September 2021 · Goodfellows London
★★★★★ 5/5
GoogleI have contacted Barbara in Goodfellow estate agent, Morden to find a house for rent. She helped me the entire process of renting the house starting from showing the property till completing the agreement. She is very friendly and approachable. Responded on time. She is an asset for Goodfellow, I believe.
Navaneethan · 22 September 2021 · Goodfellows London
★★★★★ 5/5
GoogleBarbara was dealing to find a good tenant for my house and was really good at communicating with me through it all. When I sent message her she would respond back straight away thank you very much Barbara for your handling the process very professional way, from finding a good tenant till they moved in the property and finished the process in a short period of time. I would highly recommend.
Rezaul · 18 September 2021 · Goodfellows London
★★★★★ 5/5
GoogleBarbara has been very helpful and informative, I highly recommend getting in touch with her. Good letting agency
Adn · 9 September 2021 · Goodfellows London
★★★★★ 5/5
GoogleMyself and my best friend were looking for our first adult place together and we met Bradley through a message on Zoopla. Bradley showed me the apartment and I immediately fell in love with it. Bradley was great throughout and always replied to our messages, emails and calls. We felt as though he was working for us to get the apartment through all of it and a very long process, he was great can't recommend highly enough to be completely honest.
Conor · 2 September 2021 · Goodfellows London
★★★★★ 5/5
GoogleLouise helped us find our first home in the UK. She was professional in her approach and responded immediately to our emails.PositiveResponsiveness, Professionalism
Dave · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear Dave, thank you for taking time to leave a review, we really appreciate this and we are delighted that you were happy with Louise and we are pleased with her service to you. Kind regards Goodfellows Cheam Village
★★★★★ 5/5
GoogleWe dealt with Becky and Mandy who supported us through the letting process and quickly secured us a long term tenant for our rental property. Both Mandy and Becky were professional, helpful and pleasant to deal with at all timesPositiveResponsiveness, Quality, Professionalism, Value
Adam · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear Adam , thank you for naming the people who got the job done and rented out your property . Becky and Mandy will be delighted to read this review . Thank you . Goodfellows Cheam Village .
★★★★★ 5/5
GoogleAbsolutely amazing! We put our house on the market and it sold instantly! Great news for us, as we had found our dream house in Devon. The process started off ok and then we hit a few problems. Sabrina Rosenow looked into these for us and she was truly wonderful. She chased everyone in the chain constantly and kept us fully updated. She went over and above the level of service you would expect, even keeping in touch on her days off. At one point we thought the whole chain was going to collapse, but within 2 days Sabrina worked a miracle and we were able to exchange. Everyone at Goodfellows was really helpful and supportive, at a time that was really stressful. If it was not for Sabrina, we would not be starting our life in the countryside in our dream home. THANK YOU!.PositiveResponsiveness, Quality, Professionalism, Value
Julie · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear Julie , wow what a review and what an endorsement of Sabrina and her excellent service and dare we say her working of miracles. It is so great to read such an insightful review which for us just goes to show that finding the buyer can be seen as the easy bit but what you need from an estate agent is the skill and knowledge to get the sale to an exchange and with chains tat is he real challenge. So well done to Sabrina for rising to that challenge and helping you achieve your life in the countryside in your dream home. Kind regards Goodfellows Cheam
★★★★★ 5/5
GoogleGiven the difficult year we have all had Goodfellows Cheam village were always professional and helpful throughout the sale process. Sabrina was outstanding and a pleasure to deal with. Would have no problem recommending or using their services again.PositiveProfessionalism
Julian · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Dear Julian thank you so much for recognising what we are all experiencing at present and the fact that you are prepared to highlight this in your review. Sabrina is delighted that you gave her a special mention for being outstanding and a pleasure to be with. Thank you finally for recommending our services. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleThanks to Stefan, Sabrina and the great team at Goodfellows in Cheam for their work on my recent property sale. From initial valuation and setting up property details through to going the extra mile to make sure things kept moving forwards through the legal process, a job well done. I can recommend them highly.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied · 29 July 2023
Dear Keith , thank you for your review which shares the journey from the customers experience from start to finish. We are very pleased that you found the team in Cheam to be Great and that from the initial valuation to going the extra mile you can highly recommend us . Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleI rarely ever find the time to write reviews anymore, but this person I have dealt with at Goodfellows - Cheam Village deserves the recognition and respect from her managers, Lorraine Green. She is genuinely a one in a million. I have dealt with properties since 2013 and not once have I ever experienced a sales person who truly wants the best for her clients, regardless if they buy from her or not. I dealt with Lorraine back in the Summer and she showed me a property. She was kind, friendly and very informative and honest. She never once pushed me for a sale, she never pestered me, she always followed up and made herself available to me for questions at any time. She was down to earth and felt like a friend upon our first interaction. After the first viewing, I contacted Lorraine almost 4 months later, I mentioned my name and she knew exactly who she was talking to, what my situation was, my motorbike, the fact I had a dog and even remembered my partner didn't turn up to the last viewing! She made a ridiculous amount of effort that I have never seen in anyone before, to remember the tiniest of details about me made me feel like she wasn't just after a sale, she wanted the best for me and was interested in my well being and happiness. A good-hearted person!
Lorraine booked a second viewing for me this week, unfortunately I didn't see her on the day but we had a follow up call to find out how the viewing went. I had made an offer on a property elsewhere and this had been accepted, but Lorraine was over the moon for me. She didn't care that I didn't buy from her, she was excited and felt the same relief I had felt after a lengthy stressful time for me trying to find the perfect property. She spent a good while allowing me to ask questions in relation to me buying this property elsewhere, she answered questions I had about conveyancers, mortgages and she went above and beyond to obtain information for me, not forgetting the fact I didn't buy a property from her! Sales members are notoriously known in most industries of pushing for sales and if there is no money in it for them, they are quick to forget you and move onto the next person. This is far from the case with Lorraine. I have agreed to keep her updated through my progress, and God forbid it doesn't work out with this property, Lorraine will be the first person I call.
The senior management at this branch as well as directors have to know about Lorraine, I'm not sure if they are aware of this wonderful lady but I hope my words encourage them to reward her and show her the recognition and respect she deserves. To lose her as an employee, this branch will truly experience a major loss and will be a huge blow to the team. I wish Lorraine the absolute best with everything and could not fault her at all with anything. Lorraine, thank you a million times, you will never truly understand how appreciative I am. You have over delivered and never once stopped caring or being outstanding during this pandemic and have always been positive and helpful.
Thank you for everything :)
JayPositiveResponsiveness, Quality, Professionalism, Value
JJ · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied · 29 July 2023
Dear Jay , thank you for such a heart warming review for one of our most popular negotiators who is very much appreciated by the team at Cheam and also by everyone in the company for her hard work and dedicated approach , with as you say a true touch of friendliness . We want all clients to remember our service to them and we hope that Lorraine's standards are repeated again and again from all of our branches but we are aware as you pointed out she is genuinely one in a million and sets a very high standard. We wish you well for your purchase and thank you for taking time to write this amazing 5 Star Review. Kind regards Goodfellows Cheam.
★★★★★ 5/5
GoogleExcellent professional service! Beckie always respond quickly. She was helpful, efficient, patient and considerate. She will follow up and even it's after office hour. Never meet such good agent. Thanks Beckie! Superb renting experience. Will definitely recommend Goodfellows to friends.PositiveResponsiveness, Quality, Professionalism
Peggy · 27 August 2021 · Goodfellows Cheam (40 The Broadway)
Agent replied
Wow Peggy , this is such a great review and just goes to show that Beckie will go that extra mile to help the let to go through smoothly . Thank you for posting and we are sure that Beckie will be delighted to receive such high praise from you . Kind regards Goodfellows Cheam Village.
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