Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBradley, our Lettings Negotiator, was very helpful and responsive to any questions or queries we may have had when regarding us letting out our house Our tenants are very happy and we are very satisfied with the service Goodfellows provided for usPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJack & Tony Goodfellows Morden were amazing throughout the process, their enthusiasm, support & professionalism kept me going when the stress kicked in. Always on the end of the phone when I needed to ask something. Can’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAnyone who was trying to buy and sell during the stamp duty holiday will know that it was a stressful time. Goodfellows were professional and effective from the start and Jack Jenkins in particular went out of his way to ensure we were able to complete the process, providing invaluable support when we needed it most.PositiveProfessionalism
5/5
GoogleDavid Mitchel , the manager, is an absolute superstar. David is good at listening & making recommendations based on that. He is the opposite of most letting agents. He's honest & straight forward & does not hype things to promise the un-attainable. Rather he just tells the truth & then delivers on those promises, either directly or through his team. As a landlord, I have been renting properties for over 20 years. He's the best.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe whole lettings team is professional, polite and helpful.My main point of contact was Barbara who I cannot thank enough! Amazing, professional, helpful and thorough. A mention to the manger too - good sound advice on tenancy relations and legal rights! ThankyouPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have to say Bradley Hearse was brilliant from start to finish, even though i was late he was still professional. Im very happy with the service i received and would definitely recommend using Goodfellows. Ps. Ask for BradleyPositiveProfessionalism
5/5
GoogleI am very happy with my recent purchase. I found Jack Jenkins very professional and he went out of the way to ensure all things were completed to meet the deadline. He kept me informed throughout the process and ensured things were done promptly. Highly recommended+++++PositiveProfessionalism
5/5
GoogleRosie Hobbs is perfect problem solver and quick responsive agent. She provided great service and help us to move our house in short time. Highly recommend Goodfellow Professional and specifically Rosie’s support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would like to thank Barbara for all her help with renting a flat. She was very efficient and made everything go smoothly. She was also very responsive and kept me updated throughout the whole process. I can highly recommend her services!PositiveResponsiveness, Professionalism
5/5
GoogleI havave recently rented through goodfellows (first time renting through them) i have been very satisfied with the service I received throughout. I dealt with barbara courpasson who was very professional and kept me updated all the way through. Nothing was ever to much bother for her. Barbara went above and beyond to ensure everything ran smoothly with the paperwork, referencing and the move. Overall very pleased with this company and will definitely be using them again. Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleTony & Jack were both professional and friendly. They kept in touch with me during the process of selling my late father's house, responding quickly to phone messages, or e-mails. I would have no hesitation using Goodfellows again.PositiveProfessionalism
5/5
GoogleHad Jack Jenkins dealing with my property purchase. Excellent service and was willing to spend lots of time explaining things and was extremely prompt at responding to inquires. In contrast to other agents I dealt with, there was no pushing to get me to buy into a property. When looking to sell my property I would like to use Jack if he still works there!PositiveResponsiveness, Professionalism
5/5
GoogleReally impressed with the service from Goodfellows, my tenancy was handled by Rosie Hobbs, whose kindness and understanding during my move - due to difficult circumstances - made a lasting impression. Very helpful and efficient, I would definitely recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI've had nothing but positive experience in renting my apartment out via Goodfellows in Morden, from the initial contact with Sharmila where she explained the process in details, to viewings that the whole team assisted with, to Rosie finalising the arrangements with the tenants. If anything, it was my delayed response that sometimes slowed things down but the Goodfellows team were always on the case. Wouldn't hesitate recommending them! AnnaPositiveResponsiveness, Professionalism
5/5
GoogleI really loved working with the team mainly Tony and Jack, they were both very friendly, efficient and professional. I found the quality of the service overall to be excellent .. the communication was first class and my late mother’s house was sold so quickly at the price we wanted. The service met all of our needs and exceeded all my expectations.. I would use this estate agents again. .PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJack and Tony were extremely Professional and efficient. No ask was too much and they were more than happy to arrange/rearrange viewings of my property to suit me. Queries were answered quickly and the process was explained at each stage. Communication was great. Would recommend Goodfellows Morden over their Raynes Park Branch which I had some dealings with initially, but changed offices and what a great decision.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe recently arrived in the UK and rented our first house in UK through Goodfellows Estate Agents Morden. We were very much impressed by the service provided to us and everything was done in a very professional manner. We must especially thank Barbara, who helped and guided us from the first viewing and even after we moved in. She was very friendly and professional, and made sure that everything went smoothly. Highly recommend Goodfellows Estate Agents Morden for anyone searching for their dream home!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGoodfellows Estate Agents are our 'go to' letting agents for the Morden and Surrounds area. All are professional and hard working. Barbara has just completed a new letting for us. Barbara attended to every detail to give our client and also the tenant the reassurance that Barbara wanted the whole process to be a good experience for all involved. Another successful letting - thank you Barbara, and team! And don't forget Bradley who has just completed another letter - so smoothly I had nearly nothing to do as it was all taken care of in a professional manner. All good.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI used Goodfellows to sell a property recently and was very happy with the service provided. Firstly their knowledge of the market in South Merton was the most informed of any of the agents I spoke to which allowed me to feel confident in establishing an asking price. They then were able to generate significant interest and obtain an excellent offer for the property. Through the execution of the sale they kept me informed at every stage and by keeping close contact with the buyer were able to forsee a potential problem with financing of the purchase which they were able to overcome by negotiating with the buyer and changing the finance structure. The service was always courteous and timely and I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have recently rented a property through Goodfellows Morden and I'm happy to say that their service is excellent, very professional approach. Especially, estate agent Barbara was very friendly and helped me to sort out some of the moving in issues I had, in a very understanding manner. I thank Babara for her kind and courteous professional service. I'm looking forward to spending a nice time at my new residence and counting on their property management services to deliver exceptional service during my tenancy.PositiveResponsiveness, Professionalism
5/5
GoogleGerald worked very hard to get the tenant of my personal comfort. He was reassuring and supportive through the process. I would strongly recommend his open honest polite pleasant professionalism to you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sarah , what a great review for Gerald who we are sure will be delighted to read this . It makes us all feel very proud when strong qualities such honest , polite and pleasant professionalism are all included in you wonderful review. Kind regards Goodfellows Mitcham
5/5
GoogleThanks to Goodfellows for providing an excellent service for my first rental in UK, especially thanks to Emily and Louise, they both are very friendly and honest, also responsible and responsive to follow up my case. Goodfellows is also the property management of the flat, the property manager is helpful and responsive too, and their On Line Maintenance portal is user-friendly. Will definitely introduce Goodfellows to my friends when they move in there.PositiveResponsiveness, Quality, Professionalism
Dear Ka , thank you for highlighting the different aspects of our lettings service with Emily and Louise very much front end and then backed up by property management and the great tool that is FIXFLO which really helps in communication and smoothing things out. We look forward to helping your friends in the future . Kind regards Goodfellows Carshalton Beeches
5/5
GoogleGreat work with a tight deadline to get me in. Bradley used his experience and knowledge to work through a number of obstacles. Communication was perfect. Excellent service throughoutPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.
