5/5
A fantastic letting experience. Warm and friendly staff, highly recommended.

Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A fantastic letting experience. Warm and friendly staff, highly recommended.
5/5
I saw one property with Good fellow and Adam Ribeiro showed us the property. He was amazing and helped beyond expectation and showed areanged for viewing twice and has been in constant touch through out the process which I never experienced before with others. I highly reccomend Good fellow and specifically Adam.
5/5
I engaged Goodfellows and about 6 other agents to try to sell my flat, which, for various reasons, was hard to sell. I dealt with Jack. I found them professional, very patient, not at all pushy with chasing me all the time, and, unlike a lot of their competitors, they weren't in the slightest but annoying! :-) And obviously, they did what the others couldn't do, and managed to find me a buyer! Thank you Jack and team for selling my flat.
5/5
We have recently bought a house, and Jack O'Shea, our estate agent, has been a great help during the whole process. I would recommend Goodfellows, and use them again in the future!
5/5
I had a really great experience letting a property with Goodfellows. Suzanne was so welcoming and was excellent helping us. Her communication was always really clear and let us know where we were in the process. Sanya was also so helpful with all the documents. Letting was a breeze!
5/5
Throughout our time dealing with Goodfellows, my partner and I have nothing negative to say. From our first phone call, viewing and later on in the process of letting a property, the service has been magnificent. Gerald in particular has been extremely helpful and superbly welcoming. Someone give that guy his own talk show, he has the gift of the gab.PositiveResponsiveness, Quality, Professionalism
Dear Keziah , we love this review and well done Gerald for getting noticed!! We want tenants to know that we are there to help and get them the property that they really want. Thank you for using us. Kind regards Goodfellows Mitcham.
5/5
Very impressed with their service, helped me to find a tenant on a considerably short notice. Special thanks to Barbara and Sharmila who have been very helpful throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Jack & Tony Goodfellows Morden were amazing throughout the process, their enthusiasm, support & professionalism kept me going when the stress kicked in. Always on the end of the phone when I needed to ask something. Can’t recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I would like to thank Barbara for all her help with renting a flat. She was very efficient and made everything go smoothly. She was also very responsive and kept me updated throughout the whole process. I can highly recommend her services!PositiveResponsiveness, Professionalism
5/5
Tony & Jack were both professional and friendly. They kept in touch with me during the process of selling my late father's house, responding quickly to phone messages, or e-mails. I would have no hesitation using Goodfellows again.PositiveProfessionalism
5/5
I have been using Goodfellows for more than 5 years and always have great experience with every team member I have encountered with. Their service is professional and offer very reasonable cost for customers. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
Dear Yuqian , thank you for this 5 Star review but more importantly , thank you for your custom over the last 5 years. Kind regards Goodfellows Carshalton Beeches.
5/5
Rosie Hobbs is perfect problem solver and quick responsive agent. She provided great service and help us to move our house in short time. Highly recommend Goodfellow Professional and specifically Rosie’s support.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Bradley was really helpful and really did everything so we could rent out flat and answered all our calls and questions. Really good agent would 100% recommend.PositiveResponsiveness, Professionalism
5/5
Anyone who was trying to buy and sell during the stamp duty holiday will know that it was a stressful time. Goodfellows were professional and effective from the start and Jack Jenkins in particular went out of his way to ensure we were able to complete the process, providing invaluable support when we needed it most.PositiveProfessionalism
5/5
I am very happy with my recent purchase. I found Jack Jenkins very professional and he went out of the way to ensure all things were completed to meet the deadline. He kept me informed throughout the process and ensured things were done promptly. Highly recommended+++++PositiveProfessionalism
5/5
I havave recently rented through goodfellows (first time renting through them) i have been very satisfied with the service I received throughout. I dealt with barbara courpasson who was very professional and kept me updated all the way through. Nothing was ever to much bother for her. Barbara went above and beyond to ensure everything ran smoothly with the paperwork, referencing and the move. Overall very pleased with this company and will definitely be using them again. Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
Excellent experience start to finish. Professional polite and quick to find tenant for us. Would highly recommendPositiveResponsiveness, Quality, Professionalism
4/5
Staff are responsive and accommodating. Whenever we have questions, they get back to us in a matter of minutes via email or phone call.PositiveResponsiveness, Professionalism
5/5
Really impressed with the service from Goodfellows, my tenancy was handled by Rosie Hobbs, whose kindness and understanding during my move - due to difficult circumstances - made a lasting impression. Very helpful and efficient, I would definitely recommend.PositiveResponsiveness, Quality, Professionalism
5/5
It's been 30 years since we last moved. Bòth Tony Spinks and Jack Jenkins guided us through admirably. At no time was any pressure put upon us to complete our sale. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Great agency. Fast responses and very proactive. They were a great help and managed to push the sale through from start to finish in under 3 months.PositiveResponsiveness, Quality, Professionalism, Value
Dear Olivier, thank you for posting this review , we are really pleased that you felt able to write these very kind words as with the Stamp Duty holiday it wasn't always easy to deliver a great service but you have summed up your experience beautifully. Kind regards Goodfellows Mitcham
5/5
An excellent experience. Really quick, really professional, responded to all emails promptly, and just generally seemed like they knew what they were doing. Would definitely recommend!PositiveResponsiveness, Professionalism
Dear Peter , your succinct review cuts through all the noise and we hope will be seized upon as a great reference point when people are choosing their estate agent. Thank you and kind regards Goodfellows Carshalton Beeches.
5/5
When I needed an estate agent to help me find tenants and manage my rental property, my sister recommended Louise from Goodfellows. She described her as proactive and efficient in previous dealings. I couldn't agree more. She was there taking photographs the moment my rental property became available, and the advert went up that very night. The process of finding and vetting tenants went without hassle. My only regret is not handing the property over sooner. I tried the DIY approach to ensuring it met all regulatory standards. Never again. It's now fully managed by the Goodfellows team and I know it's in good hands. They are attentive to my tenants. I get updates and just have to approve the odd repair. Happy tenants, happy me.PositiveResponsiveness, Professionalism, Value
Dear Agwamma , may we say well done to your sister for recommending Louise and also to Louise for impressing two family members. We absolutely love recommended business and we are delighted that Louise was able to help you. Thank you for such a positive and insightful review. Kind regards Goodfellows Carshalton Beeches.
5/5
Amazing service! Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.