Trusted Agent profile · Surrey and Greater London

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Goodfellows estate agents in Morden, London, Mitcham and 3 more

4.7

★★★★★ Excellent

3,060 reviews across 7 offices and 2 platforms

www.goodfellows.co.uk

Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,058

Reviews on Google

All 7 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Goodfellows's seven offices, most reviewed first. Each has its own page.

Latest reviews from every Goodfellows office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

***** STAR REVIEW Lorraine Green is the most helpful Estate Agent I have ever had the pleasure to come across. She always goes the extra mile for you, she is extremely courteous, bubbly and will always keep you abreast of the ongoing situation. she is a credit to the business. Mrs Shah

Nasim · 31 December 2022 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied · 29 July 2023

Dear Nasim , wow Lorraine will be delighted to read your review , what is nice for her is that you are not the only fan she has , so we believe this will really help her when delivering this exceptional service to repeat again and again. Kind regards Goodfellows Cheam Village.

5/5

Google

Zahrah Gohar is by far the best estate agent I have dealt with.

Christopher · 25 December 2022 · Goodfellows London

5/5

Google

Im writing this review for Zahrah gohar. She sorted everything for us so immediately. Replied every email within a sec and clear all doubt. Very thankful for this great service from Goodfellows agency.

Tavinder · 25 December 2022 · Goodfellows London

5/5

Google

Zahrah from Goodfellows helped with our first home in London. By understanding our wants and needs, she helped us find the right house and gave us confidence. Thank you for your support during the stressful home finding process. :)

Berfu · 25 December 2022 · Goodfellows London

4/5

Google

We had a very positive experience with the agency. Zahrah was very friendly, helpful and facilitated the communication between the landlord and us. I truly recommend GoodFellows!

Nega · 25 December 2022 · Goodfellows London

5/5

Google

We had a great experience in finding a rental home in St Helier Avenue working with Goodfellows.Great service,very quick response and professionalism.

Siju · 2 December 2022 · Goodfellows Estate Agents Morden

2/5

Google

Recent sold property out. They were managing my flat for renting so charged 1.5% +vat fee instead 2%. But I realised it much higher than UK average fee. Service was fine but fee was high.

LEE · 2 December 2022 · Goodfellows Estate Agents Morden

5/5

Google

I’ve used Bradley from this branch a couple times now and he’s never failed to help me. Highly recommended great guy for your house needs

Marc · 1 December 2022 · Goodfellows Estate Agents Carshalton Beeches

5/5

Google

Goodfellows Carshalton found a buyer for my house extremely quickly. Not only was Joel very efficient he was always on hand whenever I wished to communicate. I will be using them in the future if ever needed.

Charlotte · 1 December 2022 · Goodfellows Estate Agents Carshalton Beeches

1/5

Google

We have recently bought a house through Goodfellows and the experience we had was horrendous. The sale manager of the branch was aggressive and rude throughout the whole process, pressuring us to make a decision that we were not confident in, shouting on the phone when we had disagreed with his intention. Clearly this tone was set from the top as his junior was the same. Continuous pressure and hostility was the norm and you could tell they only care about the money that goes in their pocket rather than their clients. It’s clear this didn’t only happen to us as everyone around the area knows their reputation to be belittling and hostile. I am not usually the person to write reviews and badly portray anyone, but this is me wishing that this experience does not happen to anyone else and hope the branch, especially their sale manager, realise how disgusting their service is. I do not recommend nor will I recommend to anyone looking to let, sell or buy a property.

Sunny · 1 December 2022 · Goodfellows Estate Agents Carshalton Beeches

Agent replied · 30 July 2023

Dear Sunny , we are very disappointed that you feel so negative about our agency. As you are aware we have followed up on your complaint and we have listened to you and we do know that during a transaction all parties can experience stress but we would say that your purchase was agreed in January and that you exchanged at the beginning of August with a completion towards the end of August, so the eight months of buying would be stressful to most people . We do act for the seller and they were buying a New Build which kept changing the completion dates which added to the stress of the situation. We honestly feel that the team in Carshalton Beeches are not as you would have them portrayed although we are not questioning you on how you felt as that is personal to you but what we would say is that we are there for our seller and they could not help the delay as their purchase was not able to complete sooner. We have great faith in the team at Carshalton Beeches and there are many good 5 star reviews that would confirm this and we sincerely hope that in the future and following on from my personal calls to you that you will once again consider using our services as that would always be our aim, to retain goodwill and hopefully help you move in the future. Kind regards Martin Humphreys Director at Goodfellows 07899842705.

1/5

Google

Rating only, no written review.

Patrick · 1 December 2022 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied · 29 July 2023

Dear Patrick very disappointed and surprised to get a one star , please feel free to contract Martin Humphreys the Director on 07899842705 . Kind regards Martin

5/5

Google

Goodfellows Cheam did a fantastic job for us in selling our home and supporting the whole process (the Ups and downs!) through to completion. Stefan & Sabrina were always available, extremely helpful, collaborative and a lovely, genuine team. We had a great experience with them and already recommended to friends. Thanks to all the team at Goodfellows!

Mark · 1 December 2022 · Goodfellows Cheam (2 Ewell Road Cheam Village)

Agent replied · 29 July 2023

Dear Mark , thank you for taking the time and trouble to post this lovely review , we are very pleased to be able to read it and hope that others will choose our service thanks to you . Kind regards Goodfellows Cheam Village.

5/5

Google

Thanks Good Fellows team including Sam Bedford for helping along the purchase!

Karen · 23 November 2022 · Goodfellows Estate Agents Sutton

5/5

Google

Rating only, no written review.

5ko · 20 November 2022 · Goodfellows London

1/5

Google

Rating only, no written review.

Shaiza · 20 November 2022 · Goodfellows London

5/5

Google

Rating only, no written review.

H · 20 November 2022 · Goodfellows London

5/5

Google

Rating only, no written review.

A · 20 November 2022 · Goodfellows London

1/5

Google

Rating only, no written review.

Eder · 20 November 2022 · Goodfellows London

5/5

Google

Rating only, no written review.

Tia · 20 November 2022 · Goodfellows London

1/5

Google

Rating only, no written review.

Rana · 20 November 2022 · Goodfellows London

1/5

Google

Rating only, no written review.

R · 20 November 2022 · Goodfellows London

5/5

Google

Was able to get a quick response and setup a viewing

Naz · 20 November 2022 · Goodfellows London

5/5

Google

Prompt response to queries a d step by step guide was amaze

Leo · 20 November 2022 · Goodfellows London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.

EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.

EA Masters by year, 2018 to 2020

Source: EA Masters winners lists, as published, linked by year.

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Questions about Goodfellows

Which Goodfellows office has the most reviews?

Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.

Where are the Goodfellows offices?

The seven Goodfellows offices, by town:

Has Goodfellows won any awards?

Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.

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