5/5
Very nice and generous
Agent replied · 24 June 2023
Dear Mihaela , very kind words. Thank you Goodfellows Mitcham

Trusted Agent profile · Surrey and Greater London
Verified
★★★★★
3,060 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,060 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Goodfellows's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very nice and generous
Dear Mihaela , very kind words. Thank you Goodfellows Mitcham
5/5
Sold my 1st house with these guys in 2015 with a good profit..... Have just instructed them to sell my late father's ,warden assisted, retirement flat..
Dear Martin , so very grateful for you returning to us , and we will sincerely make every effort to sell your late father's property. Kind regards Goodfellows Mitcham.
5/5
Bought and sold a house with Goodfellows and they were excellent both times - they helped us find the house that was perfect for us first time round, emailing us weeks after we’d given up because something came up that the agent knew we’d love. Then selling they got things sorted really quickly for us and we’re very flexible when things changed and we needed to sell more quickly. We now leave outside London but wouldn’t hesitate to contact them if buying or selling in the area again.
Dear Kinmans thank you for your excellent Five Star review , we are so pleased to read your very kind words. Thank you Goodfellows Mitcham.
1/5
THE WORST AGENCY EVER!!! My daughter and friends rented through this agency and there has been grief every step of the way. Bradley lies. He gave them a moving in date but kept putting off issuing the contract saying he had so many other more contracts to issue first but not to worry but because they would definitely move in on the set date. They all gave notice at their current accommodation and then Bradley changed the date at the last minute. Bradley stated in an email what would be in the house and is now trying to disown that. When they moved in the agency couldn't provide them with the appropriate codes. This company is an absolute joke. DO NOT TRUST THEM
5/5
Good properties and wonderful staff
5/5
Goodfellows have been excellent throughout the process from the initial discussion through to the tenant moving in, all handling clearly and professionally. Thank you David and Bradley
5/5
My customer experience with Goodfellows was exceptional. Joel is an asset to the company and he was so incredibly helpful to me. All the rest of the team are so incredibly nice and helpful too. If you're looking to buy, sell or rent a property I cannot recommend Goodfellows highly enough.
5/5
Bought from Goodfellows in a very stressful and high pressured chain. Very professional, wish we'd used them for our sale! Great service, highly recommend.
5/5
Goodfellows were absolutely amazing and could not do enough for us. Ellie was especially great communicating throughout and keeping us updated regularly. She really did go above and beyond.
5/5
Excellent and professional service provided by Mae Feltham. She offered step by step follow up for me as a first time tendent in UK. Thanks a lot!
Dear Nga , we are very proud of our lettings team and 5 Star reviews like yours makes us even prouder and Mae will be delighted to read this. Kind regards Goodfellows Cheam Village.
5/5
We started working with Goodfellows in August 2022 when we saw a property and fell in love with it immediately. We were quickly offered a viewing and Lorraine from Goodfellows took the lead from their liaising between us and the seller during our negotiations until our offer was accepted. From there Lorraine kept in good contact with us whilst we got our mortgage offer together. Although this took some time, Lorraine was patient with us and felt she really had our back keeping the seller at ease during this delay. At the point of exchanging contracts there delays from the sellers side but again Lorraine was great to get this resolved and moved along so we could get the deal over the line It was a pleasure working with Lorraine and have no doubt to recommend her and the Cheam office to anyone needing property services.
Dear Ash, thank you for describing why having a good agent on the case is so very important and also pointing out that an experienced agent really does make things happen and not fall through. Kind regards Goodfellows Cheam Village.
5/5
GoodFellows Agents were godsend to us when we were looking for a suitable 3BHK house for rental. The agents were super helpful and accommodating to all our needs and showed us different properties until we found one to our liking. They were very professional and helpful at all times and prompt with their responses to help finalize the property with the landlord. Khadeja specifically has been the face of this agency for me and all the experience of interactions was hassle free and informative to help our family make the decision.
5/5
I have sold my property through Goodfellows Estate Agency. Throughout the whole process I have received a support and advise needed. I can highly recommend this agency.
4/5
Goodfellows have been incredibly helpful helping myself and my friend move into our new property. Gerald was very informative at all times and made the whole process very easy for us! Could not recommend them anymore.
Dear Jazzy , wow Gerald will be delighted to read this , as indeed are we. Thank you and we hope you are enjoying your new home. Kind regards Goodfellows Mitcham.
5/5
We decided to use Goodfellows Agents as first time landlords. Sharmila made the valuation and letting process easy and stress free due to her great communication. Barbara was efficient at communicating how the viewings went and potential offers. They also offered a competitive rate and succeeded at finding us tenants quickly. I highly recommend using them.
Dear Claire , as a First Time Landlord can we say Thank you for choosing us !! We are so pleased to have been able to help you and we sincerely hope that you are a Goodfellows Landlord for Life . Kind regards Goodfellows Stonecot Hill.
5/5
Zahrah Gohar is by far the best estate agent I have dealt with.
5/5
Im writing this review for Zahrah gohar. She sorted everything for us so immediately. Replied every email within a sec and clear all doubt. Very thankful for this great service from Goodfellows agency.
5/5
Zahrah from Goodfellows helped with our first home in London. By understanding our wants and needs, she helped us find the right house and gave us confidence. Thank you for your support during the stressful home finding process. :)
4/5
We had a very positive experience with the agency. Zahrah was very friendly, helpful and facilitated the communication between the landlord and us. I truly recommend GoodFellows!
5/5
Great job by Bradley in tenancy introduction.
4/5
Rating only, no written review.
5/5
So we finally completed and moved into our new home yesterday. It was far from simple but we cannot thank all the team at Goodfellows Sutton branch enough especially Ellie and Sam who went above and beyond to get us through. Their support and guidance was always there every step of the way. From the start right to the very end. Thank you from a very relieved Lisa, Alan and Lucy.
5/5
Recently sold our house with Goodfellows and found Sam and her team a pleasure to deal with. They are professional and friendly and kept us well informed throughout the process. Would highly recommend! Thank you :)
5/5
Mae was great in helping us with our search for property’s in the area close to our required schools, she has kept us in the loop of new property’s coming to the market and is extremely helpful! We are still searching but hope to secure something soon with goodfellows.
Dear Claudia , I really hope that Mae finds you something soon. Kind regards Goodfellows Cheam Village
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Goodfellows and its branches won awards at EA Masters in three years, most recently 2020.
EA Masters winners in three years, the group and its branches: 2018, 2019, 2020.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Morden has the most, with 869 reviews rated 4.7 out of 5, followed by London with 815.
The seven Goodfellows offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheam won Gold, Morden won Gold and two more branches won awards. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Sales, South West London. The group and its branches have also won 2 other industry awards since 2018.