Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 3/5
GoogleAaron has been very friendly and accommodating. very pleasant experience dealing with Aaron and GoodFellows. The fees are extortionate though. they are more than double the cost than other agents. I have edited my previous review because my experience has now changed. The fees have worked out to 60% of our monthly rent. and i believe this is extreme. Also didn't enjoy the fact that were forced into an hour long meeting with a person trying to sell us insurance. Its an invasive process and no other agents do this. Lastly, we will only get the keys to move in after 2pm, which doesnt leave us much day time to move. and they are unable to change this time to an earlier slot. which is really not fair on a family with a small child. For these reasons, i will not use GoodFellows again
Christine · 16 September 2019 · Goodfellows London
Agent replied
We are sorry to see Christine you have changed your review from a 5 star to a 3 star. We have forwarded your review to the manager.
★★★★★ 5/5
GoogleSharmila and team have offered a great service. Friendly staff and quick service. Very happy landlord.
Hanh · 16 September 2019 · Goodfellows London
Agent replied
Thank you Hanh for sharing your experience as a landlord. We are really pleased to read your positive review of the service you received from Sharmila and the team.
★★★★★ 1/5
GoogleAbsolutely poor service, Renting a property and paying in excess £2000 a month and have not been able to carry out basic maintenance on the property.
Repairs, damages, appliances not fixed for months, nobody is holding themselves accountable and keep putting it off.
Staff hanging up the phone on me, not helping me or my family in a time of need and customer service, staff and agency is just not fit for purpose. Scummy area of London and agency to go with it stay well clear!!!!
Jessica · 16 September 2019 · Goodfellows London
Agent replied
Dear Jessica, We have carried out a full search on our data base and spoken to our Managers, Property Management team and they do not have you listed as a tenant of Goodfellows.
It has now been over 2 months and we still haven't received a response form you.
★★★★★ 5/5
GoogleKanika responded to my enquiry straight away and forwarded the required documents without any complaints. Nice to deal with someone so efficient.
Ian · 16 September 2019 · Goodfellows London
Agent replied
Thank you Ian for the great review. We really appreciate you taking the time out to share your experience with us and mentioning the excellent service you received from Kanika.
★★★★★ 5/5
Googleaaron was very helpful and very quick at replying and helping sprt out all my forms
Lacey · 16 September 2019 · Goodfellows London
Agent replied
Thank you Lacey for taking the time to review our service from our Morden branch - especially mentioning the excellent service you received from Aaron.
★★★★★ 5/5
GoogleVery nice and friendly staff. Dealing with Barbara was just perfect. Very accommodating. Thank you.
Virginie · 16 September 2019 · Goodfellows London
Agent replied
Virginie thank you for your positive review. We really appreciate you taking the time out to share your experience with us.
★★★★★ 5/5
GoogleHave recently moved into a property that i found and an renting through goodfellows. The experience has been nothing but easy and smooth running. They are a very polite team, and any queries i have had, they have could not have been quicker and more eager to help with. Aaron has taken care of us very well and im sure we will be very happy in our new home!
Larushka · 16 September 2019 · Goodfellows London
Agent replied
Larushka, We would like to thank you for your recommendations and for this amazing review. Our team of professionals are dedicated to providing you and every customer with excellent customer service. It’s so nice to hear that it was easy & smooth running and Aaron helped to make your experience such a positive one. Enjoy your new home.
★★★★★ 5/5
GoogleKanika has been a really first class accountant for our buy to let and couldn't recommend her or Goodfellows highly enough.
Rock'n' · 16 September 2019 · Goodfellows London
Agent replied
Thank you rock'n'roll for leaving us a 5 star review.
★★★★★ 5/5
GoogleVery good service, so far everything has been smooth. Happy with their service.
Janet · 16 September 2019 · Goodfellows London
Agent replied
Thank you Janet, for leaving us a 5 star review.
★★★★★ 5/5
GoogleAaron from Goodfellows in Morden, was fantastic, he kept us well informed throughout, offered transparency and helped us nail a really nice place!
Mercy · 16 September 2019 · Goodfellows London
Agent replied
Thank you Mercy for rating us 5 stars and mentioning the service you received from Aaron from our lettings team.
★★★★★ 5/5
GoogleI can not talk highly enough of the excellent service we received from Tony Spinks and Jack at Goodfellows. On papaer the move was complex and difficult. There were numerous thord parties involved and the move required sensitivity and consideration for moving an elderly lady. Both Tony and Jack went above and beyond to ensure the move went extremely smoothly and their service was invaluable to me as I was normally at the other end of the country. Their communication was excellent. It was regular, friendly and always helpful. I have no doubt that if it were not for the excellent and professional service we received that the move would have been too daunting for my Aunt and the move would have fallen through. I would have no hesitation in reccommending their service to anyone who is looking to move house.
Mark · 16 September 2019 · Goodfellows London
Agent replied
Thank you for the lovely review, Mark! We work hard to meet expectations like yours, and we’re glad to hear our Sales team went above and beyond.
★★★★★ 5/5
GoogleWe worked with Jodie who was absolutely fantastic! She was on the ball, always responding promptly, always friendly and very helpful. Thanks for all your help Jodie!
Nicolette · 16 September 2019 · Goodfellows London
Agent replied
Dear Nicolette, We are really pleased to read your positive review regarding the service from Jodie from our Morden branch. Thank you for taking the time to post this review. We wish you the very best for the future.
★★★★★ 5/5
GoogleThey have been extremely professional and hopeful from the very beginning., stayed in touch and chased our and our buyer's solicitors whenever required. A special BIG THANK YOU!!! to Lorraine whose assistance and advice proved indispensable.
Ludmila · 16 September 2019 · Goodfellows London
Agent replied
Dear Ludmila, We are delighted to read that Lorraine gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
★★★★★ 5/5
GoogleReally good experience with Goodfellows, especially Aaron, he is very helpful and friendly.
Aistė · 16 September 2019 · Goodfellows London
Agent replied
Thank you so much for sharing your experience and leaving us a five star review.
★★★★★ 5/5
GooglePrompt, thorough response and very professional. Highly recommended!
Fabian · 16 September 2019 · Goodfellows London
Agent replied
Thank you Fabian for leaving us a five star review.
★★★★★ 5/5
GoogleAlways helpful and patient to answer and explain all questions and other matters at hand.
Lisa · 16 September 2019 · Goodfellows London
Agent replied
Thank you Lisa for taking the time to leave us a lovely review.
★★★★★ 5/5
Googlevery nice staff and very helpful people .
we like very much the service
Emanuele · 16 September 2019 · Goodfellows London
Agent replied
Thank you Emanuele for leaving us a 5 star review.
★★★★★ 5/5
GoogleRyan A. was exceptional and knowledgeable in helping my husband and I to find exactly what we were looking for
Lin · 16 September 2019 · Goodfellows London
Agent replied
Thank you Lin for leaving us a 5 star review and mentioning the amazing service you received from Ryan.
★★★★★ 5/5
GoogleJack and Tony from Goodfellows have been very professional and helpful in providing guidance and support. They were patient in answering our queries and very quick in working out the deal for us. They actually reflect in true sense the name of the organization which is being "Goodfellows". Thanks team!!
Avneesh · 16 September 2019 · Goodfellows London
Agent replied
Dear Avneesh, We are really pleased to read your positive review regarding the service from Tony and Jack from our Morden Sales branch. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future.
★★★★★ 5/5
GoogleGoodfellows Mitcham is the best team in London! Keep up with the good work!
Mihai · 16 September 2019 · Goodfellows London
Agent replied
Thank you Mihai for your review and recommending our team
★★★★★ 5/5
GoogleI spoke to Jack this morning and found him to be extremely helpful. Found all the information straightaway and emailed information to me within 5 minutes. Outstanding.
Frederick · 16 September 2019 · Goodfellows London
Agent replied
Dear Frederick, Thank you so much for sharing your experience and Jack gave an outstanding service.
★★★★★ 5/5
GoogleVery good service from Kanika. Proactive and positive. Thanks very much.
Brian · 16 September 2019 · Goodfellows London
Agent replied
Thank you Brian for leaving a positive 5 star review and mentioning the service you received from Kanika.
★★★★★ 5/5
GoogleI can't thank Laura Lindsay enough for her help during my tenancy. She is always super helpful, efficient and personable. A joy to speak to, Laura always brightened up my day!
Joseph · 16 September 2019 · Goodfellows London
Agent replied
Thank you Joseph for leaving us a 5 star review and mentioning the amazing service you received from Laura.
★★★★★ 5/5
GoogleAaron was a great estate agent. He showed the property to me, and it didn't take me long to decide. Very professional and timely with all paperwork and communication. i will recommend GoodFellows to anyone I know looking to rent in London.
Milesh · 16 September 2019 · Goodfellows London
Agent replied
Thanks for the awesome review, Milesh! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
