5/5
GoogleGreat company - efficient - found me a good tenant - I will continue to use them. Rosemary
Agent replied
Thank you Rosemary for leaving us such a brilliant review.
Trusted Agent profile · Surrey and Greater London
Verified
Goodfellows estate agents in Morden, London, Mitcham and 3 more
★★★★★
3,014 reviews across 7 offices and 2 platforms
Goodfellows has seven offices, in Morden, London, Mitcham, Cheam (two offices), Carshalton Beeches and Sutton (Surrey and Greater London). Together they have 3,014 reviews on two platforms, rated 4.7 out of 5 overall.
3,012
Reviews on Google
All 7 offices
2
Reviews on The Trusted Agent
All 7 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Landlords1 review
Goodfellows have been expertly managing my property for over 20 years and cannot find fault with them. I recently had the whole house refurbished and the whole ...Read the review from landlords
Tenants1 review
We would like to extend our warmest gratitude to the team at Goodfellows Morden. Special shoutout to Ms.Rosie Hobbs for being so kind and accommodating with our ...Read the review from tenants
Our offices
Goodfellows's seven offices, most reviewed first. Each has its own page.
- Goodfellows Estate Agents Morden99-103 London Road, SM4 5HP825 reviews · 823 on Google (4.7)10 in the last 90 days
- Goodfellows London44 Coombe Lane, Coombe Lane, SW20 0LA815 reviews · 815 on Google (4.6)10 in the last 90 days
- Goodfellows Mitcham7-8 Fairgreen Parade, London Road, CR4 3NA549 reviews · 549 on Google (4.7)10 in the last 90 days
- Goodfellows Cheam (2 Ewell Road Cheam Village)2 Ewell Road Cheam Village, SM3 8BU381 reviews · 381 on Google (4.8)11 in the last 90 days
- Goodfellows Cheam (40 The Broadway)40 The Broadway, SM3 8BD350 reviews · 350 on Google (4.8)11 in the last 90 days
- Goodfellows Estate Agents Carshalton Beeches3 Beeches Avenue, SM5 3LB336 reviews · 336 on Google (4.7)10 in the last 90 days
- Goodfellows Estate Agents Sutton30 Stonecot Hill, SM3 9HE232 reviews · 232 on Google (4.8)8 in the last 90 days
Awards
The Trusted Agent 2026 results for Goodfellows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Goodfellows office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSaw properties from quite a few estate agents and Goodfellows had the best ones we saw. Jodie the agent help us very much with finding a property and with the whole process. Would definitely recommend them.
Agent replied
Dear Zvi, We are delighted to read that Jodie gave an amazing 5 star service. Thank you for taking the time to leave your review and sharing your experience. We wish you all the best for the future.
5/5
GoogleI've been doining business with Goodfellows Morden for around 30 months. All of the team efficient, courteous and friendly. Today Kanika helped me very promptly, thank you.
Agent replied
Thank you Sara, We are really pleased to read your positive review regarding the service you have received from our Morden branch, it's so nice to hear you have been using our services for such a long time. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleThank you to Jodie at the Morden branch. She is friendly, helpful and made every effort to find us our ideal home. I can highly recommend working with her as she has excellent customer service.
Agent replied
Thank you Joan, We are delighted to read that our Morden Sales Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review regarding the excellent service you received from Jodie.
1/5
GoogleJust had the worst experience over the phone with a lady from their accounts team, unfortunately I didn't get her name. I called to explain me something over my deposit and when she had to speak to me again she said 'Oh Gosh' at the being of the conversation. Then she said that is hard to explain to me what the latter states while shouting at me and at the end almost hang up on me. Don't even bother speaking to them. I have been using them for 3 yers now and every time we have to contact them it is a nightmare.
Agent replied
Dear Vanya Marionva, I am sorry that you have rated our service with a low score, we have spoken to our property management team and they said: The tenant called up after having sent a receipt of the one weeks deposit being refunded which she asked me what does the dates mean on the side if the deposit was paid in sept why was it transfer out on in May which I had advised the tenant that the deposit was only registered for a year which because they had stayed on at the property I had to be registered again however she can ignore the dates a this is something for our on purpose however we can see on our system the date we had received the deposit, I then confirmed the original deposit amount and how much I had refunded to the tenant which she was happy with the breakdown and the figures. The tenant then phoned back 15 mins later with an attitude stating she does not understand the dates why are they on the receipt which I explained this is something for outside which she should not take into the dates she then asked me did I just say “oh god” which I said sorry no I didn’t which then she said whatever so I stayed on the phone silent waiting for her to explain what she doesn’t understand once she had explained the dates once again I started explain the full breakdown of her account with being interrupted every min I just stopped talking until she was ready and then asked if I could explain to her which then she said no its fine it doesn’t matter so I said are you sure which he then put the phone down Jeannette was also there and heard every part of the conversation. I had released 8 deposit today and did not have anyone speak to me with an attitude once they had received their confirmation apart from this tenant she also then started shouting saying I’ve had enough of Goodfellows every time I call there is a p-problem which I said ok I apologise for that being she put the phone down. I believe this is unfair as I have never had a bad review with anyone but happened to have this with a let only tenant when I have had let only tenants leave 5 start review therefore.
5/5
GoogleAaron was really helpful, nice, always on time. Was the first time for us to rent, but with his help was easy and quick.
Agent replied
Thank you Anca for rating us five stars, sharing your experience as a tenant and the service your received from Aaron.
5/5
GoogleI am very happy with Kanika’s performance and helpful approach. The rent from the property that Goodfellows manage is important to me so it is great to receive it on the due date.
Agent replied
Thank you Kirk for taking the time to review our service from our Morden branch - especially mentioning the excellent service you received from Kanika.
5/5
GoogleVery satisfied and happy to choose Goodfellows where I found the agents extremely helpful, I'd like to thank all the agents of good fellows especially Barbara for the good service that she provided and Marion for her disponibility and answering all my inquiries and emails, as I want to thank Kanika for her help. Very much appreciated , I highly recommend goodfellows and its one from the best agencies .
Agent replied
Thank you for your extremely positive review Abir. We were all very pleased to have been able to support you through the process.
5/5
GoogleOur experience as a landlord : Each member of the staff has been very friendly and approachable. The manager Sharmila was extremely knowledgeable on all aspects of letting.
Agent replied
Dear Kathir, We are delighted to read that Sharmila & the team did a great job. Thank you for taking the time to leave your review and we wish you all the best for the future.
4/5
GoogleKanika and the rest of the team are all very friendly and professional any issues are resolved quickly and efficiently always a quick response and kept well informed well done to you all.
Agent replied
Thank you Leeanne for rating out service.
5/5
GoogleJack J. is the best estate agent I have ever seen. I mean, by far. Even though I did not proceed with the properties he showed me, I'm taking my time to thank him for all his efforts because he deserves it.
Agent replied
Dear Engin, We are delighted to read that Jack gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleGreat bunch of people - very positive experience. Highly recommend Goodfellows.
Agent replied
Thank you Ali for leaving us a 5 star positive review and mentioning the excellent service you received.
5/5
GoogleI want to thank Kanka Williams for been so efficient Kanka always keeps me informed on letting situations Thank you so much Kanka
Agent replied
Thank you Marcella for leaving us a wonderful review and mentioning the excellent service you received from Kanika.
5/5
GoogleMarion and Sharmila have always provided excellent service and advice. They are also always efficient and approachable. I would strongly recommend.
Agent replied
Thank you Anne for such an awesome 5 star review. We work really hard to ensure our customers receive a professional service. I am pleased to hear Sharmila has provided an amazing customer service, she is an asset to our team. If we can be of any further assistance please get in touch.
5/5
GoogleReliable and responsive. Good service all round.
Agent replied
Thank you Rob for rating us five stars and leaving us a positive review.
5/5
GoogleThe moving in process with goodfellows was very easy and straight forward, from seeing the property online to the move in day. Aaron always kept us updated on our status and was very welcoming and helpful. Would definitely recommend to anyone looking for a new property.
Agent replied
Dear Solomon, We are delighted to read that our Morden team gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
4/5
GoogleGoodfellows was extremely helpful when I was in a bad situation and desperate to find somewhere to live. The staff were kind, war and very cooperative. Unfortunately the landlady I ended up with made things difficult, and sometimes going through an agency when only simple tasks need to be done can be frustrating. Nevertheless, Kanika and Kelly were very patient and sympathetic. Thank you especially to Kanika for all your help
Agent replied
Thank you Satie for leaving us a positive review and mentioning the service you received from Kanika and Kelly
5/5
GoogleI have an amazing experience with Aaron, was able to solve my accommodation issues on time as I have limited time to move out of my present accommodation, he was professional and friendly in his dealings, provided answers to all my questions and his response to mails was always prompt.
Agent replied
Thank you Fagbemi for leaving us a 5 star positive review.
5/5
GoogleService has always been 5 star! We appreciate the special care Kanika Williams took with us.
Agent replied
Thank you Navonne for leaving a 5 star review.
5/5
GoogleA first rate service from Kanika in the accounts department who is very responsive and helpful. As an overseas landlord it is reassuring to know that the management of our property is in good hands.
Agent replied
Thank you John for leaving us a 5 star review and sharing your experience as a landlord.
5/5
GoogleAs an elderly landlord I have needed considerable assistance in coping with an awkward tenant. Prior tenants had been no problem but when I need help it is great to know that Emma is there to provide the necessary expertise and support in a very professional manner.
Agent replied
Cherry, Thank you so much for sharing your experience as a Landlord. It’s so nice to hear that Emma gave an excellent level of service. We would like to wish you all the best for the future.
5/5
GoogleKanika Williams has been fantastic. She has handled my checkout impeccably. She is polite, prompt and has been a pleasure to deal with. Thank you so much for all your help.
Agent replied
Dear Alex, We couldn’t be happier that Kanika provided you with a great customer experience. Thank you for taking the time to leave this review.
5/5
GoogleWe met Jodie at a house viewing that she had arranged for us. Jodie was very friendly, honest and helpful, offering great advice to us as first time buyers. Great knowledge and the best agent we have met! Even though we did not purchase a property from Goodfellows Jodie has still been a great help. 5* from me!
Agent replied
Dear Jenny, We are delighted to read that Jodie gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
5/5
GoogleKanika Williams provides a value high level of service. Great communication skills. There is no doubt Kanika enjoys her job as this is evident in how in all aspects of the work she does. Keep up the good work
Agent replied
Dear Ken, We are delighted to read that Kanika gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Goodfellows
Which Goodfellows office has the most reviews?
Morden has the most, with 825 reviews rated 4.7 out of 5, followed by London with 815.
Where are the Goodfellows offices?
The seven Goodfellows offices, by town:
- Carshalton Beeches: 3 Beeches Avenue, Carshalton Beeches, Surrey, SM5 3LB
- Cheam (2 Ewell Road Cheam Village): 2 Ewell Road Cheam Village, Surrey, SM3 8BU
- Cheam (40 The Broadway): 40 The Broadway, Cheam, Surrey, SM3 8BD
- London: 44 Coombe Lane, Coombe Lane, London, Greater London, SW20 0LA
- Mitcham: 7-8 Fairgreen Parade, London Road, Mitcham, Surrey, CR4 3NA
- Morden: 99-103 London Road, Morden, Surrey, SM4 5HP
- Sutton: 30 Stonecot Hill, Sutton, Surrey, SM3 9HE
Has Goodfellows won any awards?
Yes. In The Trusted Agent 2026 awards: Goodfellows, Cheam won Gold; Goodfellows, Morden won Gold; Goodfellows, London won Gold; Goodfellows, Mitcham won Trusted Agent.
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