Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotMy partner and i are first time buyers…
My partner and i are first time buyers and had no clue were to begin! Angie at Holton Croft was so so attentive, sometimes you feel under pressure when visiting show homes but Angie made us feel so at ease and relaxed she was that good we ended up reserving! Thank you Angie your service was second to none, it was a pleasure meeting you, we also communicate with Cheryl the sales rep and she is absolutely amazing also, she has helped us understand everything and gone through everything to help our house buying process that much simpler! Thank you Jordan and Luke :)
Jordan · 16 February 2026 · Gleeson Homes Tees Valley Blackhall
★★★★★ 1/5
TrustpilotAvoid these cowboys at all costs total…
Avoid these cowboys at all costs total scammers
Scott · 15 February 2026 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotWould recommend 100%
What an awesome journey it has been with the Gleeson team. Great communication, very warm and friendly staff and above all, very helpful. Angela and Cheryl, thank you so very much!
Mr · 14 February 2026 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotGreat team!
Very good team on board. Kept informed and happy to answer any questions anytime. Angela and Cheryl have gone above and beyond to ensure we are having a great journey. Thank you Gleesons!
LindaR · 14 February 2026 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotLiam Connolly
Liam Connolly, at the shorelands kept me fully informed from day 1 of purchase, he positively helped when I had queries or difficulties, on moving day he met with me and the building manager to inspect the properties was polite respectful and punctual.
Pat · 14 February 2026 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
GoogleRating only, no written review.
Gillian · 16 January 2026 · Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)
★★★★★ 5/5
TrustpilotMy Gleeson experience
My Gleeson experience has been exceptional from reserving my plot to moving in to my lovely new home on the St Patricks Vale site in Aspatria.
Janette · 24 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotThe Gleeson team I collaborated with…
The Gleeson team I collaborated with demonstrated exceptional performance. They promptly addressed all my inquiries and provided invaluable assistance, embodying the essence of outstanding customer service. I highly commend their efforts and encourage them to maintain their exemplary standards.
Tonia · 23 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotI just wanted to say a huge thank you to Scott and Roxy
I just wanted to say a huge thank you to Scott and Roxy for making the whole process of buying a house at Winceby Fields, Gleeson Homes so simple, quick and efficient. From initial enquiry all the way through too completion, nothing was ever to much. Both Scott and Roxy were happy to work around my work schedule, even coming in on days off to help. Even though I reserved the house at the last minute, Gleeson managed to accommodate all finishing touches I needed. What really impressed me was the aftercare service. Even though I’ve not had any issues, they have checked in with me to make sure I’m happy with everything in the house. Would definitely recommend Gleeson and will be back to buy again!
Iwan · 23 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotAlthough a lot of people said that…
Although a lot of people said that buying houses in uk 🇬🇧 is difficult, however, Gleesons made it a lot easier regardless of the obstacles encountered. To be honest, it wasn’t an easy journey especially with my wife who was pregnant at that moment. We were hoping that we could move in before the baby will be born, however, unforeseen circumstances are part of life.
Mr · 22 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotBracken park louth
Stella at bracken park really helped making moving into our first home alot Easier than expected, she was always in contact with us over everything and made the whole process smooth. The whole process only took 6 weeks from start to finish a lot quicker than we initially thought. We’ve only been living in our new home a few weeks and we love it. We can’t thank them all enough.
Spencer · 22 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotWe were feeling a bit flustered prior…
We were feeling a bit flustered prior to our options appointment tomorrow. We called in to the castledene sales office and were put at ease by Dani. Dani advised she was covering Alyson for the day but was very very knowledgable and helpful. Dani also spoke to her sales manager with a query we raised. We left feeling a lot more prepared. Thanks again to Dani!
Chloe · 20 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotGreat costumer service
Great costumer service. Mauricia was very helpful and patient with us. She is very knowledgeable and polite person.
Lukasz · 20 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotFirst home purchase with Gleeson
I’m super excited about our new home, we completed yesterday and received our keys. Excellent customer service and updates received from Mauricia, the team were all good. The timing was kept, I’m so in love with the house. Thanks to the team for all their hard-work to make this dream come true.
Bisurlah · 20 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
TrustpilotWe are over the moon with our…
We are over the moon with our experience from gleeson Firbeck Fields. Buying your first home can be very daunting however Sue from the sales office was always there to answer any questions we had and always informed us straight away throughout our build process. Darren the site manager was also brilliant and gave us a full and in depth home demo and again answered any questions we had straight away.
Sky · 19 December 2025 · Gleeson Homes Tees Valley Middlesbrough
★★★★★ 5/5
GoogleRating only, no written review.
Rajasritharan · 16 December 2025 · Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)
★★★★★ 1/5
Trustpilotworkers have damaged my vehicle and are…
workers have damaged my vehicle and are refusing to cooperative with me
LEWIS · 22 September 2025 · Gleeson Homes Tees Valley Blackhall
Agent replied · 24 September 2025
Hi Lewis,
Thank you for your feedback however, we’re only able to liaise directly with the homeowner. We kindly ask that they contact our Customer Care team so we can assist with the claim further.
Thank you,
Gleeson
★★★★★ 5/5
TrustpilotGreat Experience
Me and my partner decided to purchase a home at The Homesteads, South Yorkshire, we visited the show homes and really fell in love with one of the house styles. Our sales executive kept us updated every week with the progress of our plot, so thank you to Sharon, Claire, and Jamie. We have now moved into our new home and it is just perfect, of course we have had snagging issues but the site team, Ian and Mark have been amazing at getting our issues sorted so quickly, as well as getting updates through the customer care team. Jamie even helped us out when we had a delivery coming but I had to go to work, he made me aware once it had been delivered and put in a safe place.
Nicole · 20 September 2025 · Gleeson Homes Tees Valley Blackhall
★★★★★ 1/5
TrustpilotAbsolutely Horrendous Quality & Service
From the offset the whole experience has been absolutely shocking. The house had lots of quite serious issues, which I am still trying to get sorted after more than 7 months of living in the property.
JASON · 19 September 2025 · Gleeson Homes Tees Valley Blackhall
Agent replied · 24 September 2025
Hello Jason,
Thank you for your feedback. Our customer care team have been in regular contact with you and will continue to support in addressing any outstanding matters. While some of the items you’ve mentioned have already been resolved, we remain committed to progressing the remaining works with your cooperation.
Should you need further updates, please continue to liaise directly with our customer care team, who are best placed to assist.
Kind regards,
Gleeson
★★★★★ 4/5
TrustpilotWe are currently in the process of…
We are currently in the process of buying our new home with Gleeson’s, and so far the experience has been really positive. From the very beginning, the team has been helpful, professional, and approachable, making what could have been a stressful process feel much smoother.
Ememma · 18 September 2025 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotExcellent customer service
During a recent site to Firbeck Fields to see my soon to be new home I was so impressed with how both the sales team and site team made me feel so welcome.
Julia · 18 September 2025 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotMy first home 🏠
I couldn’t be happier with the entire experience! From the initial search to completion day, everything came together better than I could have imagined. The process was smooth, professional, and stress-free. Both Lyndsey and Kath were incredibly supportive, knowledgeable, and attentive every step of the way. They took the time to understand what I was looking for and helped me find a place that truly feels like home. Thank you for all your help, I’ll always be grateful!
Nurana · 16 September 2025 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotWe recently visited the Castledene site…
We recently visited the Castledene site & were given a fantastic, friendly service from Danni, who was standing in for the usual girl who was on holiday.
Mrs · 15 September 2025 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotKaren Tulip Fields
I recently had the pleasure of working with Karen at your Tulip Fields Development when I reserved my new home, and I cannot express enough how exceptional my experience was. From the moment I walked into the sales office, I was greeted with a warm smile and a genuine enthusiasm that made me feel right at home.Karen was incredibly knowledgeable about the development and took the time to understand my needs and preferences. She patiently walked me through the various options available, highlighting the unique features of each home. Her attention to detail and ability to answer all my questions made the decision-making process much easier.What truly impressed me was her dedication to ensuring I found the perfect fit. She listened carefully to my requirements and provided tailored recommendations, making me feel valued as a client. Her passion for the development was evident, and it was clear that she genuinely cared about helping me find a home that I would love.Throughout the reservation process, Karen was incredibly organized and efficient. She guided me through all the necessary paperwork, ensuring that everything was clear and straightforward. Her professionalism and commitment to excellent customer service made the entire experience smooth and enjoyable.Moreover, her follow-up after the reservation was a testament to her dedication. She checked in to see how I was doing and if I had any further questions, which made me feel supported even after the sale was made.I wholeheartedly recommend Karen to anyone looking to purchase a home at Tulip Fields Development. Her expertise, warmth, and genuine care for her clients set her apart in the industry. Thanks to her, I am thrilled to be moving into my new home, and I couldn’t have asked for a better experience!
Steve · 15 September 2025 · Gleeson Homes Tees Valley Blackhall
Agent replied · 24 September 2025
Hi Steve,
Thank you very much for your thoughtful and generous feedback. We are delighted to hear that your experience at our Tulip Fields development was so positive, and that Karen provided such exceptional support throughout your home-buying journey. It is wonderful to know that she was able to guide you so thoroughly, ensuring that every aspect of the process was clear and tailored to your needs. We are especially pleased that you felt welcomed and supported from your initial visit through to the reservation and beyond.
Thank you once again for choosing Gleeson. We wish you every happiness in your new home and look forward to supporting you throughout the remainder of your journey.
Kind regards
Gleeson Homes
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