Trusted Agent profile

Gleeson Homes Tees Valley estate agents in Middlesbrough, Blackhall, Bishop Auckland and 1 more

3.7

★★★★★ Good

1,216 reviews across 5 offices and 2 platforms

Gleeson Homes Tees Valley has five offices, in Middlesbrough, Blackhall, Bishop Auckland (two offices) and Willington. Together they have 1,216 reviews on two platforms, rated 3.7 out of 5 overall.

Google logo

4.1 / 5

69

Reviews on Google

All 5 offices

Trustpilot logo

1,147

Reviews on Trustpilot

Business-wide

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Our offices

Gleeson Homes Tees Valley's five offices, most reviewed first. Each has its own page.

Latest reviews from every Gleeson Homes Tees Valley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Gaia Martelluci

The whole conveyancing process was made very simple by Gaia whose knowledge and guidance was a 10 out of 10. Highly recommend buying with Gleeson especially the Stoneyford Green development. Thank you Gaia

Customer · 14 September 2025 · Gleeson Homes Tees Valley Blackhall

Agent replied · 13 June 2024

Hi, Thank you for your review and recommendation! We are delighted to hear that Gaia provided such exceptional support throughout your conveyancing journey. Her professionalism and expertise are truly valued, and we will ensure your feedback is shared with her. We are also pleased that your experience at Stoneyford Green has been so positive. Thank you once again for choosing Gleeson, and we wish you every happiness in your new home. Kind regards Gleeson Homes

1/5

Trustpilot

I originally left a positive reviLovely Sales Experience, But Shocking Customer Service Afterwardsew…

I originally left a positive review when I bought my home, because the sales team (especially the sales assistant) were fantastic. Unfortunately, after two years of dealing with Gleeson’s customer service team directly, my experience has been extremely poor.

Mara · 14 September 2025 · Gleeson Homes Tees Valley Blackhall

Agent replied · 24 September 2025

Hi Mara, Thank you for taking the time to share your feedback. We’re sorry to hear about the frustrations you’ve had and appreciate you raising these concerns with us. We understand that you are in ongoing communication with our Customer Care team, who have assured us they are actively investigating the matters you’ve outlined. For the latest updates and next steps, we would encourage you to continue liaising directly with them, as they are best placed to keep you informed on progress. Thank you, Gleeson Homes

5/5

Trustpilot

Perfect Developers and Customer service

We've been looking for home around us and gleeson homes came through for us, from the customer service to the mortgage advisor to ease of reservation.

Michael · 24 August 2025 · Gleeson Homes Tees Valley Blackhall

5/5

Trustpilot

Really happy with overall experience

Really happy with overall experience! We were well informed throughout the process with constant contact from gleesons so felt very comfortable throughout the whole experience.

Bethany · 25 July 2025 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

We have just recently completed buying…

We have just recently completed buying our first home with Gleesons, Alex, the sales executive was paramount in ensuring that the move went well and that the house was exactly how we wanted it. Nothing was too much trouble and she put our mind at ease through the whole process, answering all our questions and facilitation all our visits to the house ahead of our moving in day!

Lauren · 24 June 2025 · Gleeson Homes Tees Valley Middlesbrough

1/5

Google

Made an appointment on the 22nd of May for 23rd of May at 10am. During the call I emphesized that I live in London so that making an appointment is preferable so that I don't waste my time. Few minutes after the call I receieved the appointment confirmation from Alyson. Next day I arrive after a 5 hour drive 15 minutes before the appointment. The sales office was still closed. I thought makes sense it opens at 10am on that day. I then wait and wait. I look at my watch and its already 5 minutes past 10 and the sales office is still closed. I decided to wait untill 10:10am and still no one showed up. I then tried calling the number but no one picked up. After waiting for around 15 minutes I decided to give up and to drive to the next development. Best thing yet is that I receive an email at 7:50pm on the 23rd from Yvonne: "Bracks Farm was closed today, sorry if my colleague made an appointment. As I was on another site." Thankfully, I had other meetings scheduled that day, and another development Middlestone Meadows, unlike yours, honored the appointment we made. Their professionalism stood in stark contrast to my experience with Bracks Farm, and I’m happy to say I’ve now purchased a home through them. I had a genuine interest in your development and made the effort to travel specifically for that appointment. It’s unfortunate that such a simple failure in communication meant a wasted journey for me and a lost sale for you. For anyone interested in visting this development triple check its going to be open.

Marcin · 4 June 2025 · Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)

5/5

Trustpilot

Stoneyford Green

As first-time home buyers, we were honestly very nervous and unsure of what to expect going into this process. From the moment I met Tina, all of that changed. She welcomed me with such warmth and kindness.

Martyna · 24 May 2025 · Gleeson Homes Tees Valley Middlesbrough

1/5

Trustpilot

Still awaiting action on a reported…

Still awaiting action on a reported issue, also, still awaiting a response to my review on this back in March. Selective customer service, evidenced by other responses to 0 stars. Clearly, we are homeowners not worthy of resolvement. Unprofessional. Loss of trust established and I’m suspecting more issues and non-action will arise.

Chris · 24 April 2025 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

I am in the process of buying a house…

I am in the process of buying a house at Stoneyford. Tina Walker in the sales office is an amazing lady and very helpful, easy to talk to throughout the process. She is very informative, and a first time buyer, she was able to understand my needs and supportive necessary information.

Peter · 24 March 2025 · Gleeson Homes Tees Valley Middlesbrough

3/5

Google

Rating only, no written review.

Michael · 5 March 2025 · Gleeson Homes Tees Valley Blackhall

Agent replied · 13 April 2025

Thanks for taking the time to rate us, Michael! Kind Regards, Gleeson Homes

5/5

Trustpilot

Squirrel Fold, Thornton

Well what can I say. From the start of placing my deposit to choosing my options to me being absolute pain in the proverbial. Claire has been with me all the way and so very very patient. I can't wait to move into my new home. Thank you so much for your patience and support. J&S 🐾🐾

Joanna · 22 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Gleeson homes,Wigton and Abbeytown …

Went to look at some styles of houses in Wigton and Abbeytown,Mila met me in Wigton,very knowledgeable,answered my questions,very supportive,in Abbeytown Jackie was very helpful,let me take my time and answered everything,both lovely ladies

Wendel · 20 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Pinfold Park Bridlington

Pinfold Park, Bridlington, East Riding. Type of house is a 2 bedroom Kerry.I have lived in our Gleeson home for 18 months , and feel I am now in the position to give an honest review of my personal experience.The sales lady was friendly and approachable and not pushy at all. She supported us in making sure we picked the right home to suit our needs.The house was ready in the said timeframe.The site manager checked in on us regularly after moving in to make sure everything was going well with our new home.Of course we have had some snagging issues, which one expects in a new build, but these have all been dealt with quickly and everything rectified to our satisfaction, apart from one.We did have a problem with yellowing gloss paint work in our hallway, down to the lack of natural sunlight and the gloss used, this defect was declined under the 2 year warranty( yes I said 2 years).But we decided to gloss all the paintwork ourselves in the whole house. Rather than paint the internal doors we decided to replace them with oak doors. So on this occasion I am pleased the defect was declined as the outcome was actually more satisfactory.All of the tradesmen who we have had dealings with have been friendly, respectful of our property and efficient. I can not fault them.Pinfold Park estate has a welcoming community feel, everyone is friendly and all I have spoken to love their new homes as I do.Am I happy with my Gleeson home? 100%Would I recommend buying a Gleeson home? 100%

Anita · 18 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Great Experience

As first time buyers me and my partner have had a great experience with Gleeson’s, from our weekly build update down to our home demo with the site manager. No complaints on our end been a pleasure to deal with the team on the site, huge thanks to Suzanne, Paul & Ste.

Elland · 17 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Liam Conneely sales rep excellent

I fount Liam very helpful and a very warming young man,from the day we visited to even now which is weeks after moving in Liam is still on hand to help with anything, nothing is to much work,what a credit to gleeson homes

Anne · 16 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Excellent First Time Purchasing Experience

I'm currently in the process of purchasing my first property as a sole first time buyer from Gleeson Homes, Hays Park. I cannot thank Sarah enough for the sheer commitment & determination to ensure a very smooth journey throughout the purchase. It's very rare you come across a Sales person that doesn't push anything on to you unnecessarily. She is honest & committed to keeping the train on the tracks for you throughout your home purchasing journey. Sarah comes highly recommended to speak with if you are considering buying at Hays Park, no question is too silly & no problem is ever too large. This is my first ever Trustpilot review and I feel it is warranted judging by my experience. Simply an incredible person with incredible customer service, she's a credit to Gleeson Homes.

Reece · 16 December 2024 · Gleeson Homes Tees Valley Middlesbrough

Agent replied · 23 December 2024

Hi Reece, Thank you for taking the time to leave such a lovely review. We will pass your kind words on to Sarah at Hays Park.Thank you, Gleeson

1/5

Trustpilot

Do not buy a Gleeson Home

Had no end of issues with the house from the en suite constantly leaking and needing ripped out every year, right to a complete flood due to a water pipe coming slack and flooding the house. Which due to it being out of the 2 year warranty they want nothing to do with… please do not buy a gleeson home or you will regret it. I will do everything to stop people buying their poor built homes.

Chris · 15 December 2024 · Gleeson Homes Tees Valley Middlesbrough

5/5

Trustpilot

Brilliant

From the moment we registered our interest at Rainsborough Park, Louise has been amazing! From accommodating site visits at short notice to weekly updates via email. Louises communication has been outstanding! We are very grateful for all her help in our buying process. As first time buyers, she has supported us extremely well. Thank you Louise!

Lydia · 15 December 2024 · Gleeson Homes Tees Valley Middlesbrough

Agent replied · 23 December 2024

Hi Lydia, Thank you for your five-star review and congratulations on purchasing your first home at our Rainsborough Park development! We will pass your kind words on to Lousie. Thank you, Gleeson

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Questions about Gleeson Homes Tees Valley

Which Gleeson Homes Tees Valley office has the most reviews?

Middlesbrough has the most, with 1,150 reviews rated 3.7 out of 5, followed by Blackhall with 1,043.

Where are the Gleeson Homes Tees Valley offices?

The five Gleeson Homes Tees Valley offices, by town:

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