Trusted Agent profile
★★★★★
1,216 reviews across 5 offices and 2 platforms
Gleeson Homes Tees Valley has five offices, in Middlesbrough, Blackhall, Bishop Auckland (two offices) and Willington. Together they have 1,216 reviews on two platforms, rated 3.7 out of 5 overall.
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Gleeson Homes Tees Valley's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotWe Completed End of June 2019
We Completed End of June 2019, Carlisle Park have been so lovely, of course we had a couple of small snagging issues once moved in but they have immediately come out to fix them.We put the issue on Gleeson internet in the evening and by 9.30 the next morning they are arranging to come and sort it immediately. We would recommend any one to buy a home from Gleeson’s first class service all the way.
1/5
TrustpilotAwful
Awful. Will rush you and the build to completion, receive their money and then forget you exist. To resolve any defect is near impossible. No care for customers
1/5
TrustpilotNEVER EVER USE THIS COMPANY
NEVER EVER USE THIS COMPANY. HOUSES ARE A JOKE MY 15 YEAR OLD SON COULD DO BETTER. AS FOR THE OPERATIONS DIRECTOR LEE NEEDS ALOT OF TRAINING ON HOW TO LOOK AFTER CUSTOMERS. OVER PROMISING AND UNDER DELIVERING IS A BIG NO NO IN SALES LEE! HOPE YOU LEARN SOMETHING FROM THIS.
1/5
TrustpilotBe warned
We purchased a property in Lancashire and had nothing but problems. In the end we got new build surveys in to conduct a full survey they highlighted issues I and around the problems. Insulation missing, problems with the roof layout (Span) and loads more. I thought these houses was checked with the NHBC. We did get the NHBC involved and they fixed all the problems.
5/5
TrustpilotMoved into a Kerry on Kilner Park…
Moved into a Kerry on Kilner Park Denaby in June I have to say the whole experience has been a delight from 1st meeting Shelly who was brilliant and kept us informed at various stages.The site team Chris & Tony have been great dealing with all remedials in a quick professional manner and we can't thank them all enough.Thanks Alan & Helen
1/5
TrustpilotPlease think carefully I wish I had
Please think carefully I wish I had . Once they sell you the house they are like gangsters .the only way to contact them is email and they never reply . Please please do not buy from them if I can stop one person il be happy . They are great upto the point you have bought - absolute gangsters and so abrupt to the point of threatening
5/5
TrustpilotFirst home!
Recently bought a new build house on the same site as a friend, we've both been looked after really well from start to moving in! Kim has been a delight to deal with, Cliff the site manager has been professional and extremely helpful with all snagging. Really happy with the biggest investment in my life so far!
1/5
TrustpilotSecond email to C.E.O. of Gleeson Homes
It is well over a week since I sent my second email of complaint to the C.E.O. of Gleeson Homes, and like the first, I have not had either an acknowledgement nor response. I fail to see why such a company is not bothered about feedback, good or bad, that is posted about it.I only hope that when I do eventually get the keys to my new home, that the finish of it is of a high standard due to the time it is taking them to build it. One can live in hope!!!!
1/5
TrustpilotBe aware of extending completion dates.
I recently reserved a new Gleeson property on their Grimsby Development.Following this I decided to read some of the reviews that other purchasers had left on various media sites. At the time I thought some of the comments were a bit harsh, BUT HOW WRONG I WAS. In hindsight I ought to have read the reviews first.Once I had Exchanged Contacts for the property and paid my deposit, that's when the completion date of the property started getting extended. I sent a complaint email to the CEO but never received any response from it. I assume he receives that many he just ignores them or passes them on to someone else that does just the same. My advice to other prospective purchasers has to be get a firm completion date before parting with your money unless you are very flexible on your move-in date.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Middlesbrough has the most, with 1,150 reviews rated 3.7 out of 5, followed by Blackhall with 1,043.
The five Gleeson Homes Tees Valley offices, by town:
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