Newest first, from every platform, with the office each review is about. First names only.
β
β
β
β
β
5/5
TrustpilotGreat experience with whole team.
Great experience with whole team.. Very happy with the new home.. So far no complaints.. Everyone is well appreciated.. Special mention to sales team Mauricia ( who helped during initial stages) and special mention to Manish ( sales team- waterloo Sidings) helped to fulfill our dream home, Timely updated the progress of building. Thank you so much for the help and support.
Aneena Β· 26 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi Aneena,
Thank you for your 5-star review and sharing the details of your homebuying journey at Waterloo Sidings. We're delighted to hear of your positive experience and will pass your feedback on to the team!
Congratulations on your new home and thank you for choosing Gleeson.Β
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotPerfect customer service
We are moving to Birley Croft in Lower Bartle! π©·
Kim Β· 24 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi Kim,
Thank you for taking the time to leave a review, weβre grateful to you for sharing your experience so far.
Wishing you all the best as you work towards completion later this year!
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotPurchasing my first house has been made easy and fun.
Purchasing my first house has been made a very enjoyable experience. Learning about the process and the all the rest. Emily was very helpful and made me fall in love with my new home. I would highly recommend Gleeson and Emily for any help in the future.
Layton Β· 19 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi Layton,
Congratulations on purchasing your first home with Gleeson! Thank you for your wonderful review and for sharing your experience with us.
We hope you enjoy making many happy memories in your new home.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotWe have just completed on our new home
We have just completed on our new home, and the level of service we received from start to finish was absolutely brilliant.
Customer Β· 18 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi there,
Thank you for taking the time to leave a review. We're delighted to hear of your positive experience and will pass your feedback on to our Sales and Site teams.
Congratulations on your new home and thank you for choosing Gleeson.
Kind regards,
Gleeson Homes
β
β
β
β
β
1/5
GoogleNo wheelchair access
Steven Β· 11 July 2026 Β· Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)
β
β
β
β
β
5/5
TrustpilotI just had an appointment with Mauriciaβ¦
I just had an appointment with Mauricia at Northbeck Grange and I've really enjoyed my time with her as she explained everything to me especially shared ownership thank you
Doris Β· 10 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi Doris,
Thank you for taking the time to leave a review, weβre grateful to you for sharing your experience. It's great to hear that Mauricia was extremely helpful in explaining more detail about our Shared Ownership properties.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotGleeson Homes - House Buying Review
Nikita was very helpful throughout the whole house buying process with Gleeson homes. No question was too much for Nikita and she always tried to ensure we were fully informed of every stage of the house being built.
William Β· 9 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi William,
Thank you for taking the time to leave a review, weβre grateful to you for sharing your experience.
Wishing you all the best in your new home!
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotThe Homesteads
Great staff that were very helpful. Our move was long and complicated and we never felt like we weren't wanted at the development. Jamie was always helpful and positive and we are so happy in our new home.
Theresa Β· 9 July 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 23 September 2026
Hi Theresa,
Thank you for taking the time to leave a review, weβre grateful to you for sharing your experience and are pleased to hear how helpful the team were throughout the process.
Congratulations on your new home!
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotWell done Adrian. Thank you
After viewing Gleesons Moy bungalows we decided to downsize and accepted an offer for our house so that we could make an offer at The Paddock at Coxhoe. We were dismayed to discover that timescales had been delayed leaving us potentially homeless. Adrian determindly pursued the option of us being allowed to secure our preferred plot with an Early Bird reservation giving us some security. He's a star!
Barbara Β· 1 June 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Barbara,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
Trustpilot105 Theodore Close.
The support and care was great throughout the process. Very happy with the property and service throughout. Allison, Dani and Josh were the sales people I dealt with. House is great. I would recommend Gleeson homes and the Bearpark site to anybody.
Paul Β· 31 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Paul,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
β
β
β
β
β
1/5
TrustpilotAll these people saying positive thingsβ¦
All these people saying positive things before they move in haha - just wait until you move in then the fun begins - absolure could not give 2 hoots about you or any problems you come across . Gurantee you will get usual reply saying
Dean Β· 29 May 2026 Β· Gleeson Homes Tees Valley Blackhall
β
β
β
β
β
1/5
TrustpilotWe have been in our home 3 weeks
We have been in our home 3 weeks.
Sharron Β· 26 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
β
β
β
β
β
5/5
TrustpilotHarry & Tom Review of Gleeson Homes
Weβve had an amazing experience with Gleeson Homes from start to finish. As first-time buyers, the whole process felt overwhelming at first, but Charlotte from the Bridlington team was absolutely fantastic throughout. She supported us every step of the way, answered every question we had, and made us feel completely at ease during the entire journey.
Harry Β· 24 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
β
β
β
β
β
5/5
TrustpilotA BIG THANK YOU
As first time buyers we couldnβt be happier with our experience with Gleeson homes and more importantly the staff that made the process so smooth and enjoyable. We were regularly updated throughout the whole process by Emily and Dani at the sales office who were absolutely amazing and truly are a credit to the company. They went above and beyond for us with anything we needed and explained everything thoroughly with us not having a clue going through the process for the first time π
A few snags were already logged before we even got the keys by Emily, and she was honest with any issues before we came across them and made sure they were rectified- no sugarcoating which we really appreciated.
MR Β· 22 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hello,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotFriendly & caring sales personal alwaysβ¦
Friendly & caring sales managers are always there to help, advise in any way they can ( Sue & Manish)
Karen Β· 20 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Karen,
Thank you for taking the time to leave a review. We're delighted to hear of your positive experience and will pass your feedback on to the team!
Congratulations on your new home and thank you for choosing Gleeson.
Kind regards,
Gleeson Homes
β
β
β
β
β
1/5
TrustpilotAtrocious company
We have numerous repairs outstanding, some repairs carried out by a so called handyman what a joke, tradesmen should be doing them, front entrance road a really bad design but gleeson blame road user, so called park wide open with no fencing to protect the children, and very poorly maintained, 2 drains outside entrance full of tarmac and overflow, rear garden has more rubble than soil and grass, I can't wait for the surveyors report and to Go to court, absolutely atrocious customer service, they want to put a tree outside to fulfill their obligation what a load of crap,
Chris Β· 20 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 13 June 2024
Hi Chris,
Thank you for bringing this to our attention. Weβre sorry to hear about your experience.
To allow us to look into this further, please contact our Customer Care team at customercare@mjgleeson.com, with more details so that we can investigate this.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotGleeson Homes Bracken Park Louth Lincs
We arrived at the Bracken Park development without a confirmed appointment, and although Stella was already with other customers, she still came out to greet us and kindly offered us a later slot. Our appointment began just 30 minutes before the office was due to close at 5pm, yet we were still there at 7pm, with Stella going above and beyond to show us around the properties and guide us through our reservation and choices.
Poppy Β· 19 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
β
β
β
β
β
2/5
TrustpilotDissatisfied
Before we moved into the new build house the process was amazing, if you emailed it would be responded to straight away, if you rang someone would always answer. Now that we have moved into the house we find it near impossible to get in contact with the sales team for stuff we are still waiting for and the site team. We are extremely disappointed in how things have gone since moving into the house. Big issues that we have brought up have been told they canβt be fixed. We have had so many issues / snags in the house. From the house demo, the snags we picked up on weeks ago still hadnβt been fixed and still not fixed when we moved in. The most recent one being the cupboard door falling off and damaging the oven hob. We have tried to keep an open mind about all these issues however starting to get really annoyed due to how many issues there is. Itβs as if they have built the house as quick as possible with no quality or care. How this passed the inspection I never know. We have also been told by contractors that have been around to fix some of the issues that if it was their house they wouldnβt have moved in due to the amount of issues they can see. We havenβt been able to settle in the house yet due to the amount of things that need fixed. This is not a home, itβs still a construction site.
RE Β· 18 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Thank you for bringing this to our attention, we are sorry to hear youβve been experiencing issues with your home. We remain committed to investigating any concerns raised directly with us.
If you haven't already, please report these via the My Gleeson portal and our team will be in contact to investigate this further. Alternatively, you can email our Customer Care team at customercare@mjgleeson.com with more details including your name, development and plot number
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotTina Walker is so Amazing
Tina Walker is so Amazing. Helping us to make the best choice .excellent customer service skills π π π
FAUSTINA Β· 16 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Thank you for your positive review and sharing your experience with us!
Congratulations on your new home! We hope you enjoy making many happy memories.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotThe Rowans
Abbey was very helpful during the sale of my house. It was my first time buying a house and she helped me with the process. Regarding the problems I had, Abbey was vey helpful and was immediately getting them sorted. Abbey is friendly and very efficient in what she does.
Kimberley Β· 15 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
β
β
β
β
β
5/5
TrustpilotAlyson has gone above and beyond for us x
Alyson has gone above and beyond for us to get our date and chase updates. She gave us so much advice as first time buyers and she answered all our questions no matter how small. Very much appreciated she really cares for her customers. From a very grateful and appreciative couple at castledene plot 56 xx
Kee Β· 15 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Kee,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotBracks Farm - Great customer service!!
What a wonderful visit to the Bracks Farm sales office yesterday, meeting Alison who was covering the usual sales woman. She was so reassuring & knowledgeable & we feel much more reassured about the process after talking to her. Hoping that sheβll be able to sort things out for us this week. π€
Julie Β· 10 May 2026 Β· Gleeson Homes Tees Valley Blackhall
Agent replied Β· 13 June 2024
Hi Julie,
We're delighted to hear of your positive experience and will pass your feedback on to the team!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
β
β
β
β
β
1/5
TrustpilotDisappointing Build Quality and Aftercare on a New-Build Home
We recently moved into our new-build property and, unfortunately, our experience so far has been disappointing. Within the first few weeks, we started reporting multiple snagging and cracking issues around door frames, window seals, walls, stairs, handrails, and other finishing areas. Several of these concerns were either declined or dismissed as normal shrinkage despite the property being brand new.
Sarah Β· 9 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Sarah,
Thank you for bringing this to our attention, we are sorry to hear youβve been experiencing issues with your home. We remain committed to investigating any concerns raised directly with us.
We understand that our regional Customer Care team has been in contact to with you to discuss matters further.
Kind regards,
Gleeson Homes
β
β
β
β
β
5/5
TrustpilotMoorland View
I had such a smooth and straightforward experience buying my home with Gleeson. I originally just wandered in with no real intention of buying, but within a week I had put down my reservation fee and shortly after that, my deposit too, it all just felt right.
Gagan Β· 4 May 2026 Β· Gleeson Homes Tees Valley Middlesbrough
Agent replied Β· 1 June 2026
Hi Gagan,
We're delighted to hear of your positive experience and will pass your feedback on to the team at The View at Moorland Green development!
Thank you for choosing Gleeson Homes.
Kind regards,
Gleeson Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.