Gleeson Homes Tees Valley estate agents in Middlesbrough, Blackhall, Bishop Auckland and 1 more

★★★★★ 5/5

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Viewings

I have looked at a few show homes today with gleeson and Deborah was the last one I went too at 4:50pm she was more than helpful and showed me all she could even though that meant she stayed back a little. Very informative and lovely! Really appreciate it! Hopefully see you soon!

Stephanie · 23 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Calluna Grange -CA15

We have been visiting the site for a few months now whilst waiting to secure a sale on our current property and have found all the sales advisors to be knowledgeable and friendly.After finally accepting an offer we checked the status of the plots online and found the released plot we had been hoping for had unfortunately been reserved. Nightmare!Close to giving up we visited the sales office where we met Emma for the first time who confirmed the worst.Seeing our obvious disappointment she went above and beyond and we were able to reserve an alternative plot with our preferred style of house.The level of customer care Emma provided was fantastic and flipped our disappointment on its head.We now have full confidence moving forward and can begin to look forward to working towards completion.Thanks again Emma and all at Gleeson (Cumbria)!

Paul · 23 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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I recently had the pleasure of working…

I recently had the pleasure of working with John at Bracks Farm, Bishop Auckland.. During my move into a new build, and I cannot praise his efforts enough. From start to finish, John demonstrated exceptional professionalism, organization, and dedication. He handled every detail with care, ensuring that the transition was as smooth and stress-free as possible.John's communication was impeccable; he kept me informed at every stage and was always available to answer questions and address any concerns I had. His attention to detail and proactive approach helped to prevent potential issues before they arose, making the entire process seamless.Moreover, John’s friendly and approachable demeanor made working with him an absolute delight. His commitment to ensuring my satisfaction was evident in every interaction. I highly recommend John to anyone in need of a reliable and efficient move coordinator. His outstanding service truly made a difference in my moving experience.

Paula · 23 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Good experience from Jackie at Acklam…

Good experience from Jackie at Acklam gardens, helping me buy my first house

Chastity · 23 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Smooth Process

As a first time buyer and a novice in this field, working with Jackie made my house purchase stress free. She guided me and suggested what I take as the best from the very first step to the finish even when I travelled out of the country I was carried along with patience and professionalism and my input sorted. All questions were answered clearly during this process.Thank you Jackie, your expertise and friendly approach is appreciated.

Chibuzor · 23 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 4/5

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Naomi Bell of the Moorside Place…

Naomi Bell of the Moorside Place development was incredibly helpful and personable. Explained everything perfectly.

Ewan · 22 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 4/5

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Great meeting with Naomi and she…

Great meeting with Naomi and she explained everything throughly…good service

Craig · 22 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 1/5

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Still horrendous ... 2 years later

I wrote a review in June 2022 regarding the horrendous customer service from Gleeson. In that review I mentioned that I couldn't comment on the quality of the house because I still hadn't been in it. There were endless snags, ranging from cosmetic things where the builders clearly have no pride in their work, to boulders and shards of glass being left in my garden, to broken extractor fans. Trying to get these resolved was a joke, as they just deflect until you're out of warranty. When the contractors came to lay the final road surface, no one bothered to tell us, they just blocked our road off and left us all stuck. The contractors were constantly screaming at each other, swearing in front of kids, and even used my outside tap to fill their buckets up. I decided to sell my house and it went on the market in December 2023. I found a buyer in February 2024. No chain either end, nice plain sailing, right? Wrong. Gleeson claim to be Freehold and yet you need a 'deed of variation' from them and the management company (for the estate charge - keeping grass cut etc, not that they do), because of the restrictive covenants. This costs you £500 for the two companies to sign. This took over two months to get sorted because Gleeson and Kingston Property Services took so long to bother to reply to my solicitor. I nearly lost the sale because of this. Not to mention this is not disclosed anywhere in the contracts when you initially buy the property.Please do yourself a favour and go literally ANYWHERE else. I have never been more grateful to never have to deal with these absolute cowboys ever again.

Amy · 21 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 1/5

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Gleeson maybe a bit cheaper but seem to be cheaper for a reason…

Was rushed into completing only to later find 136 snagging issues delaying my move for over a month while works were ongoing. Once these were rectified I moved in to find blocked drains, leaking plumbing and damaged windows which Gleeson are refusing to do anything about and have even accused me of doing. I’m told by the contracts manager this okay because it’s a ‘builders finish’. Think carefully before buying.

Valued · 21 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Birkwood Site Angie & Danny

Our experience with the Birkwood site has been amazing. Angie has helped us through the whole process. She is an exceptional sales person, explaining every aspect from start to finish. Danny, the site Manager has explained everything about our new home in detail and any minor issues we had were quickly rectified. We just wanted to take the time to say thank you to Angie and Danny for your help throughout our move our new home which was immaculate on entering today, thanks again to you both.

Odette · 20 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 1/5

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1 star review

1 star review I was buying a property with this company but the lender decided to withdraw a week before completion which was out of my control, Gleesons are refusing to give me my exchange money back. The way they treat customers is unethical. My baby died when it was 8 months old and i suffer with anxiety, now the company is completely tipping me over the edge.

Consumer · 17 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Jackie has been very helpful in helping…

Jackie has been very helpful in helping us to buy a house at acklam gardens thanks for all your help much appreciated

Lisa · 16 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Monarch Green Site Gleesons. Mine and my husband's experience was…

Mine and my husband's experience was with Deborah Kirtland Gleeson Homes at Monarch Green site.We purchased a property from Deborah who was an absolute joy to be dealing with from start to finish. We received a top class professional service and every step of the way we were helped, prompted and encouraged to fulfill the purchase and move-in journey as smoothly as possible. All questions we asked were answered and we felt totally reassured. The after sales is still ongoing which gives us peace of mind. If you are lucky enough to have Deborah from Gleesons guide you through you are in very safe hands.

Christine · 16 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Amaara was brilliant!

Myself and my partner decided to purchase our first home this year, Amaara was amazing, helping us decide on the type of house, showing us potential plots and being really transparent with the pros and cons of the plots based on what we were wanting. Ultimately this led to us purchasing our first home with Amaara. We have now moved in and couldn’t be happier with the quality of the home and the privacy of our chosen plot. Really happy with the communication with Amaara throughout the whole process and thank her for keeping us up to date with each stage of the house! Would definitely recommend!

Ellie · 16 June 2024 · Gleeson Homes Tees Valley Middlesbrough

★★★★★ 5/5

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I and my husband had a wonderful…

I and my husband had a wonderful experience with Jackie. Her service was highly exceptional. She made us comfortable and explained to detailed answers to all our questions. With these experience we won’t but recommend Gleesons home to family and friends. Thumbs up Jackie

Iyanu · 15 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Great experience, very helpful

John was a fantastic help at the Bracks Farm estate in Bishop Auckland. I felt John always had time for me and my partner and was very helpful.

Courtney · 14 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Very accommodating with house viewings…

Very accommodating with house viewings and a great help with the buying process.

P · 14 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Brilliant customer service

I have had a brilliant service from Emma Martin and Shaun Frith at Gleeson Homes. They have been so helpful and I am excited to move into my new home . They have added some extras that I requested , and Emma has gone out of her way to make my purchase seamless. Fantastic !

Audrey · 13 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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It's was great experience to buy a…

It's was great experience to buy a house with them, sale person Jackie was really great and very helpful. Always ready to help and explain everything really nicely. Would recommend them to everyone.

Navjot · 13 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Outstanding Customer Service

I recently had the pleasure of working with Tina at Model Walk to purchase my new home, and I am thrilled to share my positive experience.From the very start, Tina exhibited an impressive level of expertise in the real estate market. She took the time to understand my needs, preferences, and budget, providing invaluable advice that made the home-buying process smooth and stress-free. Her deep knowledge of the local market and neighbourhoods ensured that I found the perfect home.One of the most remarkable aspects of working with Tina was her excellent communication and interaction with my toddler and pregnant wife. She was always available to answer my questions, provide updates, and offer reassurance. Her prompt responses, whether via phone, email, or in person, made me feel supported and well-informed throughout the entire process.Tina truly went above and beyond to provide personalized and attentive service. She carefully listened to my needs and preferences, showing me homes that perfectly matched my criteria. Her friendly and approachable demeanour made the experience enjoyable and stress-free.The closing process was seamless, thanks to Tina meticulous attention to detail and organization. She guided me through the paperwork, ensuring that everything was completed accurately and on time. Her thoroughness and expertise made the final steps of buying my home straightforward and stress-free.Tina provided exceptional customer service and made my home-buying experience a positive and memorable one. I highly recommend Tina to anyone looking to buy a home. Her expertise, communication, and personalized approach are truly unmatched. Thank you, Tina, for helping me find and purchase my dream home.

Musukula · 12 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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John - Bracks Farm

As the search continued with my mam for a new build, we popped in to the Bracks Farm development to be greeted with a friendly welcome by John. After expressing our current position and the need to keep options open pending an offer / sale of our current property, John spent time showing us what was available currently / available in future phases whilst answering our multiple questions. He was attentive and knowledgable along with being super personable, a warmth you don’t always find but was most appreciated. Thank you for your time, John. Hoping to visit this development once ‘sold’. Fingers crossed!

Mills · 11 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Excellent service

All throughout the process of buying our house, from initial enquiry to completion, was handled in a professional manner. A special thank you goes to Temi who was helpful and supportive throughout the process. I would highly recommend Gleeson Homes as they took alot of the stress away from what was a busy period.

Michael · 10 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Bracks Farm.

We visited Bracks Farm yesterday.Greeted by John who was very friendly , Knowledgeable and professional. He was extremely helpful and listened to our move needs.Awaiting to sell our property, will certainly be paying John a visit when we do. In comparison with several other builders sales units Gleeson are miles apart. Thank you to John!

T · 10 June 2024 · Gleeson Homes Tees Valley Blackhall

★★★★★ 5/5

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Jackie over at Acklam Gardens was so…

Jackie over at Acklam Gardens was so friendly. She put me at ease straight away, she was approachable and knowledgable, offering advice without being pushy. I felt like I was on this exciting journey with Jackie guiding me through the experience. She made me feel like I was more than just a potential customer. I felt like I was a valued friend.Thank you Jackie!! You are a credit to Gleeson @ Acklam Gardens

Jessica · 8 June 2024 · Gleeson Homes Tees Valley Blackhall