Trusted Agent profile
★★★★★
1,217 reviews across 5 offices and 2 platforms
Gleeson Homes Tees Valley has five offices, in Middlesbrough, Blackhall, Bishop Auckland (two offices) and Willington. Together they have 1,217 reviews on two platforms, rated 3.7 out of 5 overall.
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Gleeson Homes Tees Valley's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotFantastic support from Tina Walker
Fantastic support from Tina Walker. She could not do enough for us and helped facilitate the sale.
Thanks you for your review BrettIts great to hear how well Tina has looked after you, and we really appreciate you sharing this feedback with us.Kind RegardsGleeson Homes
5/5
TrustpilotReserved new house with Jackie at…
Reserved new house with Jackie at Middlestone meadows. Very happy with how things have gone. Jackie goes above and beyond. Many thanks
Thank you for your review AndrewWe are delighted to read that you have had such a positive experience working with Jackie at our Middlestone Meadows development.Thank you for taking the time to share your experience with usKind RegardsGleeson Homes
5/5
TrustpilotSpoke with Jackie and she was so…
Spoke with Jackie and she was so helpful with all the home information great for the first time buyer experience
Thank you for your review JackYour feedback is much appreciatedKind RegardsGleeson Homes
1/5
TrustpilotPoor customer service
Poor customer service, non professional behaviour, trying to sell house without permanent sewage & Electrical connections.
Thank you for your review MajidWe do not have any details on our systems relating to your name. Please can you advise us what development you have visited, and provide some contact details by emailing customercare@mjgleeson.com so that we can look into this matter for you further?Kind RegardsGleeson Homes
5/5
TrustpilotJohn at Bracks Farm
John at Bracks Farm made buying mine and my girlfriends first home so much easier. He went above and beyond to help us with everything we asked for no matter how big or small. His help and support during all of this process was amazing and we really appreciate everything! We highly recommend John to anyone looking to buy a home.
Thank you for your review EuanIt is lovely to read such fantastic recognition for the work that John has done for you on our Bracks Farm development, and we really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
5/5
TrustpilotMortgage application
I had a beautiful customer service experience with Jackie making the process very smooth and stress free.
Tahnk you for your review DennisYou lovely comments are very much appreciatedKind RegardsGleeson Homes
5/5
TrustpilotJohn - Bracks Farm
John at Bracks Farm made buying our first home so smooth. He went above and beyond to help us with everything, no matter how small. His support and dedication is amazing, and we felt well taken care of the whole time. We highly recommend John to anyone looking to buy a home!
Thank you for your review SydneyThank you for the wonderful comments regarding the service you have received from John at our Bracks Farm development!We really appreciate hearing how delighted you are, as this is the service we pride ourselves on providing.Thank you again for taking the time to share such lovely feedback Kind RegardsGleeson Homes
5/5
TrustpilotMy wife and I purchased a property from…
My wife and I purchased a property from Jodie Hewitson at Abbey town and have had a great experience from start to finish. We’re all moved in now and are extremely happy.
Thank you for your review JamesWe are delighted to read about the service received from Jodie, and the fact that you are settling in so well to your new home!We really appreciate you taking the time to share this feedback with usKind RegardsGleeson Homes
5/5
TrustpilotJodie Hewitson our sales manager has…
Jodie Hewitson our sales manager has been absolutely fantastic with the purchase of our new home, thank you for looking after us as you made everything easy.
Thank you for your review GailWe are delighted to hear about the excellent service you received from Jodie during your purchase journey, and the fact that she made things so easy for you!We really appreciate you taking the time to share your thoughts with usKind RegardsGleeson Homes
5/5
TrustpilotThe lovely Julie Beck showed us round…
The lovely Julie Beck showed us round this site. Very very helpful and friendly. We loved the Dublin house but still haven’t decided where we want to retire to.
Thank you for your review LynneWe really appreciate your feedback, and we wish you all the best in your search for your next new home!Kind RegardsGleeson Homes
5/5
TrustpilotPositive and Understanding
It was very positive, the Gleeson Rep was very understanding and provided us with a lot of detail
Thank you for your review DanielWe really appreciate you taking the time to share your experience with us.Kind RegardsGleeson Homes
5/5
TrustpilotCrown Gardens - Just Brilliant
Just purchased a home with Gleeson and had an amazing experience. The process was so smooth and easy from start to finish.Would highly recommend Gleeson.Especially Amaara who has been brilliant and a credit to Gleesons.Gleeson - Crown Gardens
Thank you for your review HayleyWe really appreciate the positive feedback, the kind words regarding the service provided by Amaara, and you sharing your willingness to recommend Gleeson to others!Kind RegardsGleeson Homes
5/5
TrustpilotI have recently bought a new home with…
I have recently bought a new home with this company and have received excellent customer service throughout. Sarah McKeown has been amazing throughout the whole process and Jon Vickers who I dealt with at the beginning. Nothing has been too much trouble and I felt confident any problems would be dealt with in a timely manner. Sarah has gone over and above even helping a damsel in distress moving a mattress albeit only a few doors down but what a kind lady! Would highly recommend this company and my home is beautiful.
Thank you for your review JillReading how Sarah (and Jon) have assisted you during your purchase journey, and beyond, is fantstic to hear.We are delighted you are enjoying your new home, and we thank you sincerely for sharing this feedback with usKind RegardsGleeson Homes
5/5
TrustpilotExcellent Customer Service
Dina was very helpful in explaining the reservation process, she did not rush us through the process, and took us through the house/site plans in detail, she was very knowledgeable, patient and friendly and gave a great 5 star service, thanks so much Dina for your time
Thank you for your review Julie.We are please to read about the excellent service provided to you by Dina, and that she was able to explain everything clearly to you during your reservation process.Thank you fo taking the time to share this feedback with us - it really is appreciated.Kind RegardsGleeson Homes
5/5
TrustpilotCarrwood Park
My boyfriend and I have just bought our first home on the Carrwood Park development. I cannot thank, praise, and speak highly enough of Sarah, Shaun and all of the team!! We absolutely love our first home and cannot wait for the future in it. From day one, everyone we have worked with and spoken with have had the best knowledge and helped us with the highest respect and confidence. Couldn't recommend this company and these people enough to anyone!!!
Thank you for your review GabbyWhat a wonderful review for us to receive! We can sense your excitment for the future, and that means an awful lot to us.Thank you fo taking the time to feed back to us - it means a lot.Kind RegardsGleeson Homes
5/5
TrustpilotTina Walker at Stoneyford Green
We were helped today by Tina at Stoneyford Green. We went to look at the show homes after driving past the development a couple of weeks ago. Tina couldn't have been more helpful - she answered any questions me and my partner had (we're first time buyers so we were a bit apprehensive) and went through all purchase options, schemes etc.We both feel so much better after going in and having a conversation and are looking forward to being updated on the houses coming up in 2025.
Thank you for your review AliciaWe are delighted that Tina was able to put your minds at rest as you start your journey looking for a new home!We hope that there is something suitable available to you soon as we would love to fully welcome you into the Gleeson family this year!Good luck, and kind regardsGleeson Homes
5/5
TrustpilotReservation and Options
Reserving our home and later arranging our options and extras was very straightforward, and the help we've had from Dina at the Castledene site throughout the process has been excellent. She's been so patient and I really appreciate all of her help.
Thank you for your review RebeccaIts lovely to hear how well your purchase journey is going, and the support received from Dina on our Castledene development.We really appreciate you taking the time to feed back to us in this way.Kind RegardsGleeson Homes
5/5
TrustpilotReservation Process
Dina at Castledene site took us through our reservation process. It was very professional, insightful and straightforward.
Thank you for your review JoshWe are delighted to hear how well Mary & Rich have looked after you during your purchase journey, and beyond.We will be sure to pass on your kind words to the team, who will be thrilled to read them.Kind RegardsGleeson Homes
5/5
TrustpilotHighly recommend Gleeson at Birkwood
My wife and I have now been living in our new Gleeson home for a month. We needed extra space for our children and really liked the new build designs at Birkwood in Mareham-Le-Fen. Angie Lawrence was our point of contact the whole way through the process and she was fantastic. She was very personable and took a genuine interest in helping us find the right home for us. We found the process very smooth and any bumps in the road (from our side) were well received and Angie was understanding and supportive.The site manager at Birkwood, Danny, was also excellent and took time to show us around and answer any questions or ease any concerns. Minor snagging have been quickly sorted out with the knowledge that any others would also be sorted out.We have bought a new build in the past in Kent but found Gleeson to be a step above in all aspects. We are very happy to be here and are enjoying our new home. Thank you Angie and Danny as well as the rest of your Team at Birkwood.Mark & Sophie
Thank you for your review Mark & SophieIt is a genuine pleasure to read such a comrehensive review of your Gleeson experience, and to hear how delighted you have been with both the purchase journey, and post completion.We really appreciate you taking the time to share your experiences with us regarding Angie & Danny - they will be thrilled!Kind RegardsGleeson Homes
1/5
TrustpilotCowboy of a company - do not buy!
After numerous emails back and forth with the regional Managing director regarding the condition of our roads amongst other things on the Rainsborough Park site, we are still no further forward! We have lived on this site for coming up to 4years with raised manholes, damaged high kerbs, non existent pavements, green areas being used a rat run due to lack of bollards or fences to prevent it happening! Numerous promises for the work to be done and not, then when asked why to be given excuse after excuse. I have asked for a meeting with us residents and still waiting for him to come back with a date 2 weeks later!
Thank you for your reviewPlease can you confirm your plot number so that we can make contact to discuss this issue further?Kind RegardsGleeson Homes
1/5
TrustpilotWaste of Space
Been in the property for a year, with all the defects we had to sort its been a nightmare.Recently I've noticed there's a gap high level between the window and roof facia. Reported to gleeson as we are still in our 2 year warranty there response- As this defect wasn't discovered when I moved in they will not be carrying out any works as this isn't gleeson fault.* reviewedGleeson did react with a visit in July with a visit from the site manager who frankly not knowing my back ground in construction came across i didn't know what i was talking about 😂. Still no action has been taken.
Thank you for your review JamesWe have reached out to our regional customer care team and asked them to pass this issue back to our siteteam to ensure we inspect the problem and establish if this is indeed a warranty item.They will be in contact to arrange to speak to you very soon. Kind RegardsGleeson Homes
5/5
TrustpilotYou can fall in love with a housr
We moved in 6 weeks ago to the Longford and it's amazing , I never thought I could fall in love with the house and yet every day I am a little more in love than yesterday .I feel like being on a permanent holiday and the fact that it was a blank canvas with only the kitchen and bathrooms done, was better than expected as we can now choose everything as we want it.We started with underfloor heating and the lvt flooring throughout the house with wooden staircase . The area we are in is like an oasis , so peaceful and quiet . Gleeson Sales advisor Louise has been our anchor throughout and will always be grateful to her. Liam, the site manager has always listened and got on with any snags( very minor) as soon as they appeared. I am so grateful for this house and for my family.
Thank you so much for your review MariolaWhat can we say....we are delighted to read such glowing feedback about the service you have received, and how much you genuinely love your new home!Thank you so much for taking the time to share this feedback - it really does mean the world to us.Kind RegardsGleeson Homes
5/5
TrustpilotPurchasing my property
I’ve recently bought my new home with Gleeson and have nothing but positive things to say. I wasn’t able to be present throughout the process due to work commitments but Alex at the Petersmiths Park development was extremely helpful and a pleasure to deal with.
Thank you for your review Mr WrightWe hare pleased to read that Alex was able to be so helpful to you during your recent purchase, and was pleasurable to deal with.We really appreciate you taking the time to feed back to us in this way.Kind RegardsGleeson Homes
1/5
TrustpilotStill waiting for the roads to be done etc
Still waiting for the roads to be completed on the Mirfield, West Yorkshire site!! Cones left scattered, roads full of pot holes etc, pavements in need of doing! Left the roads on the estate half done in January and haven't returned to finish them for 6 months now! Beyond a joke!
Thank you for your review CherylWe have been informed that our customer care team have written to you and your fellow residents confirming the next steps here and the plans to resolve the issues, and we hope to see the progress you need happening in the very near futureKind RegardsGleeson Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Middlesbrough has the most, with 1,151 reviews rated 3.7 out of 5, followed by Blackhall with 1,044.
The five Gleeson Homes Tees Valley offices, by town:
