Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotWe are currently in the process of…
We are currently in the process of buying our forever home. Catherine (The Rowans development) has been so helpful and efficient in every way possible. Nothing has been too much trouble. We’re so glad that Catherine is there to provide us with all the information that we need and so far she is making the process so easy.
Kimberley · 24 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review KimberleyWe are delighted to read about the great purchase journey you are currently on and the support being provided by Cathrine at The Rowans.We wish you well with the remainder of your journey!Kind RegardsGleeson Homes
★★★★★ 3/5
TrustpilotWe bought 2 homes with glesson acklam…
We bought 2 homes with glesson acklam Garden. We had really good experience with both of them it was really easy and quick to go through with everything. Staff was brilliant, so we wanted to buy our 3rd home with them aswell,but this time we had really bad experience. The person we were dealing with was not interested in selling the house. We felt we were treated really bad and the person was really rude with us . We never left bad review for anyone but we really felt bad this time and things werent explained clearly from the start. Really disappointed with them.
Jay · 24 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review JayPlease could you share your contact details with us through the request that we will make via Trust Pilot so we can investigate this matter for you?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFirst time house buyer
I have recently started the process of buying my first house at Hays Park. I visited Sarah the lovely sales executive there, three times before paying the reservation fee and beginning the buying process. She had provided me with invaluable support and advice and is never in a rush or pushing a hard sale. She is friendly, highly knowledgeable and considerate of others. Overall it has been a great experience so far.
Sidra · 21 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review SidraIts great to hear how well Sarah is looking after you during your purchase journey, and we really appreciate you taking the time to share your experience with us so far!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJust reserved my home with Gleeson
Just reserved my home with Gleeson. I am so excited to say the least. My journey searching for a new home has been tiresome, stressful and never ending (with other companies) promised call backs and consistency which I have not received. Gleeson have given me just that, handholding along the way, keeping in touch with me, updating me with every detail, which is all I’ve ever wanted! Everyone has been so helpful from Amara, Tina, to the mortgage advisor and solicitors. Thank you so much for all your help so far, Tina has been great on a personal level, really taking the time to understand my situation on a personal level and actually wanting to help. I look forward to the next few weeks and seeing what this brings. Thank you again x x
Claire · 20 August 2024 · Gleeson Homes Tees Valley Blackhall
★★★★★ 5/5
TrustpilotGreat first impression and overall experience
My partner and I recently started looking for a new home and visited Crown Gardens, in Mansfield.We were greeted by Tina and Amaara and couldn't have asked for more.They took time to show us the locations of newly released plots that matched what we were looking for and also discussed potential release dates for others that were of interest to us.We even started discussing what finishes we wanted for flooring and our kitchen units! Both came across as extremely knowledgeable and friendly (without being too pushy), leaving us with a really positive experience of not only the site, but Gleesons too.Would definitely recommend dropping in on this site, if you're potentially looking for a new homes. They appear to be not overly prices too, which is a bonus!
Andy · 20 August 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Hi Andy, thank you for your review and providing further details. We are sorry to hear about the experience you are having with Gleeson, the Sales Manager for your region will be in contact today regarding your concerns. Thank you
★★★★★ 5/5
TrustpilotGreat value and service from Gleeson Homes
Great support from Jodie during the buying process and help from the site team.
Andy · 18 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review AndyWe really appreciate your feedback regarding Jodie and the site team, and we thank you fo taking the time to share this with us.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWhat a great team!
We’ve just reserved our home at St Andrew’s Heights, Skegby. Both Sandy and Tina have been absolutely wonderful throughout the whole process. They have been extremely supportive and helpful, talking us through each step and answering any questions quickly and efficiently. We have more to do until we’re finally in our beautiful new home, but I know we will receive the very best of care throughout.
ALISON · 17 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review AlisonWe are delighted to read about the service received from both Sandy and Tina. Thank you for taking the time to share your feedback with us - it really is appreciated!ThanksGleeson Homes
★★★★★ 5/5
TrustpilotMy buying experience has been…
My buying experience has been superb.Allison at Moorlands Green,has been wonderful. Very professional and kind.I have enjoyed the process.
Richard · 17 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review RichardWe are pleased to read how happy your are with the service received from Allison at our Moorland Green development, and we just wanted to say how much we appreciate you taking the time to share your experiences with us.Kind RegardsGleeson Homes.
★★★★★ 5/5
TrustpilotSarah from Gleeson homes at hays Park…
Sarah from Gleeson homes at hays Park has been lovely through the buying process and after moving into my new forever home. She tried her best to help get the sale through and has checked in on me ever since I moved in. She has gone out of her way to help me with snagging and how to use their app and even strimmed the grass as it was so overgrown by the time I actually got to move in. I am so grateful to her.
S · 15 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review.We are delighted to read about the service received from Sarah both pre and posy completion, and we appreciate the time you have taken to leave us this review.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotThe apartments look beautiful within a…
The apartments look beautiful within a beautiful neighborhood. Jackie was very helpful and met our expectations.
Nuhu · 15 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review NuhuWe appreciate the feedback regarding the service you received from Jackie, and we wish you all the best with your search for your new home.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie was helpful.
Jackie was helpful.Right from the phone call to viewing.She's got excellent customer service skills and I hope to get my first house soon.Thanks Jackie
Abbey · 15 August 2024 · Gleeson Homes Tees Valley Middlesbrough
Agent replied · 22 October 2024
Thank you for your review AbbeyWe really appreciate your feedback and wish you all the best with your search for a new home!Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotDO NOT BUY FROM GLEESON
Starting to wish I’d never bought off of these cowboys. Got a list as long as my arm on defects for my house which aren’t getting sorted. I was told when I moved in I would have a 3ft fence to segregate the gardens so I opted to not upgrade to a 6ft one. Little did I know I’d be moving in to 3 posts on each side with a thin bit of wire on top of it as my “fence”. A few weeks back I had water come through my kitchen ceiling because the plumber hadn’t connected the overflow to the bath. I’ve had intermittent hot water with the heat pump we have and we’ve contacted Gleeson about this problem around 5 times. They just send the same guy round who reads a manual and doesn’t know what he’s doing. He isn’t a qualified heat pump engineer therefore the problem isn’t getting resolved. I’ve now had countless phone calls ignored even though there is a major problem (more house on our street having same issue). Had no hot water now for 2 days so unable to shower! My patience with them is now gone and I will now be contacting the new housing ombudsman to take this further as it’s disgusting how shoddy Gleeson workmanship is and their aftercare. If this gets responded to can I also have Gleeson head office contact details.
Elliot · 15 August 2024 · Gleeson Homes Tees Valley Blackhall
★★★★★ 1/5
TrustpilotPlease just read the reviews under the…
First of all see they have flagged the review as they know it's true there is nothing wrong with this review and is 100% factual so I'm not sure why they have flagged this and il be shocked if trust pilot remove it as I thought they wanted honest reviews Please just read the reviews under the places sold it's horrific and We got 2 k compensation for the stress they caused us . They said they don't offer compensation u til I emailed them copying in the tabloids and they actually come round my house and done bank transfer there and thenDO.NOT LEAVE A REVIEW UNTILYOU HAVE BEEN IN A WHILE IF ONE PERSON DOESNT BUY A HOME THROUGH ME LEAVING THIS REVIEW IL BE HAPPY ALSO WATCH THE STANDARD REPLY OF CONTACT US WE ARE SORRY FOR ANY ISSUES OH BTW THERE IS NO PHONE NUMBER ITS ALL EMAIL See my profile picture that's how they left my garden all summer
Aycliffe · 13 August 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your recent review.We are sorry to hear that you are currently unhappy with your Gleeson experience. Please can you email us at CustomerCare@mjgleeson.com with details of any issues, detailing your development name and plot number and referencing your Trust Pilot review so we can investigate your concerns fully?Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotExcellent experience
It has been a wonderful 8 months journey with Gleeson. Our first visit as a family to view properties was in January when we met Jackie. Jackie Acklam Gardens is fantastic and lovely. She did everything to make my dream home come through. When the buyer for my old house cancelled the purchase, Jackie gave me all the support required to make a successful purchase of my new home and we moved in on Saturday. Jackie is wonderful ❤️. I have been recommending Gleeson to everyone around me due to the excellent service provided by Jackie.
Motun · 12 August 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review MotunThis is a wonderful review and Jackie will be thrilled to read how well you rate the service that she has privided to you.We really appreciate you taking the time to share your feedback with usKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMiddlestone moor
Been in our Wicklow since February and had minimal issues since then, anything that came up was promptly fixed and sorted by the team. Jackie from Middlestone meadows was great and so helpful from day 1 of the whole thing.
Alice · 4 August 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review AliceIt is great to hear that you are settled into your new home and the quality has been what you would have hoped for.Thank you also for the positive feedback regarding Jackie - this is also greatly appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotClaire was so amazing for me
Claire was so amazing for me. Really helpful. Kept me updated every step. She really made an effort and got to understand me and my needs as an individual. It really made my whole process so much easier. Claire, is a lady who genuinely cares! Thank you so much.
Edward · 1 August 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review EdwardIt's wonderful for us to read what a lasting impression Claire has left on you, and we are delighted to have been able to provide such great service during your purchase journey.Thanks again for your feedbackKind RegardsGleeson Homes
★★★★★ 5/5
GoogleRating only, no written review.
Muriel · 31 July 2024 · Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)
★★★★★ 5/5
GoogleWe are absolutely over the moon with our Gleeson home on Bracks Farm. Could not fault the team on here, always happy to help and answer any questions we have. Our sales exec John has been amazing to deal with, so friendly and helpful along our way to buying our first home. The site manager Garry has been amazing too, personable and knowledgeable. Thank you to all of the team, we really are chuffed and after 7 weeks in our home happy with our purchase ☺️
Elise · 31 July 2024 · Gleeson Homes Tees Valley Bishop Auckland (Auckland Way)
★★★★★ 5/5
TrustpilotThe Sales Exec who looked after me…
The Sales Exec who looked after me (Louise Higgins) was absolutely brilliant. She supported me throughout the whole process. What an asset to Gleeson she is!
Vicky · 31 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review VickyWe really appreciate the feedback regarding the service Louise has provided to you, and we are delighted to read how well you have been supported throughout your purchase journey!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotCommunicative and Helpful
Gleeson have been communicative at all steps, put me in contact with some good companies for legal and mortgage advice too.Particularly Tina Walker as the sales rep has always been available to help answer questions and solve little hiccups or concerns with the property (even waaay out of standard hours).
Ben · 29 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review BenWe were delighted to read such positive feedback, especially about the service provided by Tina.Thank you fo taking the time to feed back to us - it really is appreciated.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe have just been to have a look at…
We have just been to have a look at some properties on the Rowens estate in Workington and we would like to give a massive thumbs up to the sales women Catherine, she took care of us really well and showed us a variety of properties, she gave us all the relevant information without bombarding us, very pleasant and a credit to the company.👍
Tony · 27 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review TonyWe really appreciate you taking the time to leave us this lovely feedback regarding the service received from our Sales Executive Cathrine.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotGreat customer service from Catherine
Great customer service from Catherine at The Rowans in Workington. Very friendly and helpful. She provided us with great viewings of several properties and talked us through all the extras available on the property and the part exchange process
Alex · 27 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review AlexWe will be sure to pass your kind words onto Zara who will be very appreciative!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotFrom the start of buying my house The…
From the start of buying my house The sales team, Karen and Kath made the process a lot less stressful, they gave me weekly updates on the progress of the build and helped with any worries or concerns I had. The communication has been excellent.The site managers Josh and Hayden, have also made the moving in process enjoyable, they have acted Quickly and efficiently with any concerns I’ve had, again excellent communication in a professional manner.Great Team at Gleeson Safari.Would highly recommend.
Ann · 27 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 23 August 2024
Thank you for your review AnnWe are delighted to read your fantastic feedback regarding our entire team on our Safari developmentHearing how stress free the process has been is excellent, and reading how well the site team continue to look after you post completion is also fantastic to hear.Thank you for taking the time to leave us this feedbackKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotAvoid Buying A Home With Gleeson
Awful experience with gleeson. All they care about is selling houses and making money. Once you move in they don't care.I've had several leaks in my house, causing mold and they take over 6 months to get resolved.The drainage around the estate isn't suitable for all the houses within the development. Therefore on most occasions, the area just smells like sewage.They refuse to fix the roads until the development is complete, so expect punctures on your tyres. The support is terrible.The complains department don't answer their phones.The only decent people are the sales team.The house I have is a nice little house, but with the amount of issues I've had, then it doesn't make it worth having. If you want a new build, find a smaller development and don't waste your hard earned money with Gleeson homes
Callum · 23 July 2024 · Gleeson Homes Tees Valley Blackhall
Agent replied · 13 June 2024
Thank you for your review CallumIts great to see that both our site and sales team have fully delivered on what we would expect them to do for all our customers. We pride ourselves on supporting and guiding our first time buyers throughout what you rightly recognise as a potentially daunting process, so as you can imagine we are delighted that this was the case for you.It is also pleasing to hear how your snagging has been handled, and we are happy to hear that you are settling ito your new home so well.Thank you again for this comprehensive review - it is very much appreciatedKind RegardsGleeson Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
