Gilson Gray LLP estate agents in Edinburgh and Dundee

★★★★★ 5/5

Google

Fantastic service. They really understand the market in Edinburgh and have a wide range of services and advice to offer. We have not done this for 10 years and it was a daunting process made all the easier by Gilson Gray. Loved the drone shots of our house!

Paul · 29 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service from Lori and her team! My house sold very quickly and I’ve had great advice and support throughout the process. Would definitely recommend Gilson Gray Property if you are looking to sell your home. Thank you!

Jenny · 29 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

First class service from start to finish.

Roger · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

We could not recommend Lori and Megan at Gilson Gray enough. They always responded quickly and efficiently, were always kind and extremely helpful

Lauran · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service. They really understand the market in Edinburgh and have a wide range of services and advice to offer. We have not done this for 10 years and it was a daunting process made all the easier by Gilson Gray. Loved the drone shots of our house!

Paul · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Fantastic service from Lori and her team! My house sold very quickly and I’ve had great advice and support throughout the process. Would definitely recommend Gilson Gray Property if you are looking to sell your home. Thank you!

Jenny · 18 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Trustpilot

Why not add stress to your home purchase?

Our buyer was unfortunate to Cristina Resende from Gilson Gray as their conveyancer. I have dealt with a few solicitors before but this experience was nothing short of a nightmare. Our solicitor has had to continuously chase her for information and updates. We had a chain of 6 ready to exchange contracts and on the agreed day, Cristina was asking about asbestos... The result: the chain lost confidence and broke. Luckily we didn't miss out on the house we wanted to buy, just....My advice is to run as fast as you can from Gilson Gray and save yourself and the people in your chain a lot of trouble and sleepless nights.

Telmo · 15 March 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Trustpilot

Avoid if you would like a fast turn around

If you would like fast turn around for house completion avoid Gilson Gray and find a smaller more local firm. This company operates nation wide for many estate agents and takes on too many clients. We were first time buyers purchasing an empty house (no chain) and the whole process took nearly 6 months. It was extremely difficult to get in contact with our solicitor and her team, and every time we did get in contact they said they could only work for clients in date order (so we were at the bottom of their list basically). We were recommended to go with Gilson Gray from our estate agents purely because of the commission they would get from it. Avoid this and do more research into finding a better firm.

Giorgia · 12 March 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Google

Disappointed in their service!!!! Viewed properry they were selling & asked to be informed of developments as we were very interested. 3 sldays layer heard nothing phoned them at 4pm on Monday to enquire and was told " Oh its going to a closing date 11am tuesday" we questioned on why we weren't informed the answer we got was simply oh I forgot!!!!! Very unprofessional and poor way to treat a buyer.

Scott · 11 March 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Google

Firstly I am 49, a business man and this is the first review I have ever left. Please be very cautious when considering this firm, I was over charged/ripped off for a very simple Co. name change on a document previously produced by GG to the tune of over £2k , when queried got zero response or even an attempt at justifying the hours charged. Grudgingly paid the bill to be invoiced three weeks later for interest of £52 and a late payment charge of £720.over the course I replied to every email within hours reassuring I would pay but needed an explanation which was ignored constantly, the only attempted being made finally by credit control months later but still no justification of how it takes over 10 hours to change one name on a document the size of one A4 sheet of paper. I have had a blue chip credit status all my life, I would sincerely stay away from this company. there service and advice is mediocre to slow with the fee scale of a top end practice.

Craig · 11 March 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Trustpilot

Unprecedented levels of incompetence

Gilson Gray represented the buyers on the recent sale of my property which lasted for 11 months from accepting an offer to completion thanks to the incompetence of Rhona Stuart. Rhona took a month to progress any task, no matter how simple, and her providing incorrect advice to the buyers led to an additional 4 month delay halfway through the process. I almost pulled out of the sale, providing an ultimatum that she needed to stop stalling and admit fault for the poorly researched advice she provided her clients with. Unfortunately she was incapable of doing either of these things and the sale only proceeded due to a truck load of stress-fuelled determination from myself and the buyers.I would also like to flag that exchange was set to take place with completion the following day which made me nervous considering how useless Gilson Gray had been up to that point. However on the day of exchange Gilson Gray suddenly pushed the exchange to the same day of completion which caused problems for my purchase. On the day of exchange and completion Gilson Gray then went AWOL from 9.30am until 1pm and neither my solicitor nor the buyers could contact them despite multiple unanswered calls. By some miracle it did complete (albeit after 2pm) but I would urge anyone considering instructing Gilson Gray to find an alternative conveyancer and save yourself some stress!

Kate · 2 March 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Trustpilot

Shoddy conveyancing that has led to…

Shoddy conveyancing that has led to loss of money. Glenn Gilson their executive despite his statement on the website about putting customer wellbeing first has not responded to any of my emails or offered support as a result of his teams errors costing me money loss and leaving me feeling suicidal. Make no mistake people, this is a typical firm of lawyers only caring about the Notton line and they have zero interest in helping their clients. Avoid as lacking in efficiency, empathy and ability to own up mistakes made and offer resolution. An inhumane and unethical company.

Maria · 29 February 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

First class service from start to finish.

Roger · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Excellent quick responses and helpful when things don’t go according to plan

Philippa · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

As first time sellers we didn’t really know what the process would involve. Thankfully the Gilson Gray team were absolutely fantastic! From Graeme doing our initial valuation to Megan getting our property live on the market and Kelly acting as our negotiator - they really couldn’t have done more for us. We accepted an offer after just 7 days on the market and we are thrilled with the result. What a brilliant team, thank you!

Joel · 28 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Trustpilot

True proMaking selling easierfessionals informative and…

True professionals informative and knowledgeable Hollie and her team are polite and more importantly kept us in the loop which we very much appreciated many thanks to Gilson Gray for all your work Kev Hackney Managing DirectorK.S.Hackney Decorating.

Kevin · 19 February 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

Excellent quick responses and helpful when things don’t go according to plan

Philippa · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

Managed to both buy and sell in the space of around a week. Gilson Gray were fast, helpful, and competent throughout.

Sean · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 5/5

Google

As first time sellers we didn’t really know what the process would involve. Thankfully the Gilson Gray team were absolutely fantastic! From Graeme doing our initial valuation to Megan getting our property live on the market and Kelly acting as our negotiator - they really couldn’t have done more for us. We accepted an offer after just 7 days on the market and we are thrilled with the result. What a brilliant team, thank you!

Joel · 17 February 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)

★★★★★ 1/5

Trustpilot

Terrible

Firstly I am 49, a business man and this is the first review I have ever left. Please be very cautious when considering this firm, I was over charged/ripped off for a very simple document change, when queried got zero response or even an attempt at justifying the hours charged. Grudgingly paid the bill to be invoiced three weeks later for interest of £52 and a late payment charge of £720. I replied to every email within hours reassuring I would pay but needed an explanation which was ignored constantly, the only attempted being made finally by credit control months later.I have had a blue chip credit status all my life, I would sincerely stay away from this company there service and advice is mediocre to slow with the fee scale of a top end practice.

Craig · 16 February 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Yell

Terrible

Firstly I am 49, a business man and this is the first review I have ever left. Please be very cautious when considering this firm, I was over charged for a very simple Co. name change on a document previously produced by GG. They charged two thousand four hundred pounds to change the name that's after paying them a year earlier to produce the document , when queried I got zero response or even an attempt at justifying the hours charged. Grudgingly paid the bill to be invoiced three weeks later for interest of fifty two pounds and a late payment charge of nearly eight hundred pounds, over the course I replied to every email within hours reassuring I would pay but needed an explanation which was ignored constantly, the only attempted being made finally by credit control months later but still no justification of how it takes over 10 hours to change one name on a document the size of one A4 sheet of paper. I have had a blue chip credit status all my life, dreadful!!

CraigD-576 · 16 February 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Google

Well deserved.

Darren · 10 February 2024 · Gilson Gray LLP Dundee

★★★★★ 1/5

Trustpilot

Landlords please avoid Gilson Gray Ltd

Awful experience with Gilson Gray, looking for assistance with eviction during the moratorium. With GG we were poorly advised, if given any information at all, invoices were badly managed and costs quickly spiralled. When my tenant attended GG's office, unannounced, (tenant was: damaging property, fighting with neighbours, generating complaints, contravening tenancy agreement, rent arrears £1,000s) GG spent 18 mins providing her comfort & advice, which I was not happy about and, even less so when presented with the bill for time GG chose to spend with the tenant. In my opinion, GG are far more interested in making money, than assisting their clients and I would advise landlords in a similar position to avoid engaging this company. After significant expenditure, much upset and little progress, we decided to go no further with GG. We joined a landlords association and, with their support & guidance, took the eviction process into our own hands. I would recommend investigating this route to any landlord seeking to evict.

Ms · 2 February 2024 · Gilson Gray LLP Dundee

★★★★★ 5/5

Google

Managed to both buy and sell in the space of around a week. Gilson Gray were fast, helpful, and competent throughout.

Sean · 29 January 2024 · Gilson Gray LLP Edinburgh (29 Rutland Square)