★★★★★ 5/5
GoogleGilson Gray, John Shand in particular were great throughout our rental experience. John allowed us to do a virtual viewing since we weren’t yet located in Edinburgh and helped us move through the referencing process quickly. Throughout our tenancy John was easy to get a hold of and got all problems sorted quickly.
Regan · 10 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Regan, for your lovely feedback.
We're delighted to hear that John made your rental experience such a positive one, from helping you secure your property to providing reliable support throughout your tenancy.
We really appreciate your kind words and for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 1/5
Googlenot great
Bdelloid · 10 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with Gilson Gray did not meet your expectations. Our clients are at the heart of everything we do, and we take all feedback seriously.
If you would like to discuss your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/
Best wishes,
Gilson Gray
★★★★★ 1/5
GoogleWon't help a vulnerable person in dire need of legal assistant against a landlord who's bullying mistreating and refusing to abide by the Equality Act. Even though I offered to pay for the letter to.send to them. They were my last hope now I've nothing left to live for as I cant go on being mistreated likenthis any longer. I am living without heating because of landlord. Seems the less fortunate have to live life in misery. No rights for us. Well its the last straw now. One thing left for me to do.
C · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
★★★★★ 5/5
GoogleReally positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.
Stephanie · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Stephanie, for your kind feedback and recommendation.
It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleThe team at Gilson Gray are brilliant, they go above and beyond to ensure each person is catered for. I used the family and conveyancing team, always kept up to date and each person was only a phone call away. Would recipe d for anyone.
Liam · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Liam, for your lovely feedback and recommendation.
We’re so pleased to hear that you felt well supported by both our Family and Conveyancing teams, and that you were kept informed and able to reach someone whenever you needed.
Thank you for placing your trust in Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GooglePatient, helpful guidance!
It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.
Dawn · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Dawn, for your lovely feedback.
We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGilson Gray made purchasing my flat in Edinburgh an absolute pleasure. From the initial consultation through to completion, their team was professional, responsive, and genuinely invested in getting the best outcome for me.
They explained everything clearly and kept me informed at every stage, which meant no surprises or stress. The team went above and beyond to answer my questions and sort through any queries quickly. It’s rare to find such a combination of expertise and genuine care for the client experience.
Highly recommend Gilson Gray if you’re looking for a conveyancer you can trust with one of life’s biggest purchases. You’re in excellent hands.
Lily · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Lily, for taking the time to share such lovely feedback.
We’re delighted to hear that your flat purchase was such a positive experience and that you felt informed and supported throughout. Providing clear communication and making the process as smooth as possible is exactly what we aim for.
Thank you for your recommendation, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGilson Gray (and in particular Jenny, Jessica and Arran) made the selling process so straightforward and stress free. I also rented my property through them for 2 years (John and Lisa were excellent). All comms were very friendly and supportive and I can’t recommend them highly enough.
Kelly · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Kelly, for your wonderful review and recommendation.
It’s especially lovely to hear that you’ve had such a positive experience with Gilson Gray across both the letting and sale of your property. We pride ourselves on providing a friendly, supportive service at every stage, so we’re delighted that this was reflected in your experience with us.
Thank you for trusting Gilson Gray with your property over the years. We really appreciate your kind words and wish you all the best for the future.
Best wishes,
Gilson Gray
★★★★★ 1/5
GoogleRating only, no written review.
Shug · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you for taking the time to leave a rating.
We’re sorry to see that you have rated your experience with Gilson Gray one star. Our clients are at the heart of everything we do, and we take all feedback seriously.
If you would like to share more about your experience or raise any concerns, please refer to our Complaints Policy: https://gilsongray.co.uk/complaints-policy/
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleAmazing experience with the team at Gilson Gray and the sale of my property!
Kelly · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Kelly, for your fantastic five-star review.
We’re delighted to hear that you had such a positive experience with the team throughout the sale of your property.
Thank you for choosing Gilson Gray, and we wish you all the best for the future.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGreat communication, I would highly recommend Gilson Gray!
Heather · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Heather, for your lovely feedback and recommendation.
We’re so pleased to hear that you were happy with the communication and service you received. We really appreciate you choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleExcellent service and communication.
Hamish · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Hamish, for your kind review.
We’re pleased to hear that you were happy with the service and communication you received from Gilson Gray. We really appreciate your feedback.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGilson Gray made selling our home completely seamless, handling both the marketing and legal work under one roof with fantastic proactive communication throughout. Their expertise got us a great result above our asking price, and I couldn't recommend their team more highly.
Claire · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 16 April 2026
Thank you, Claire, for your fantastic five-star review and recommendation.
We’re delighted to hear that your property sale was such a seamless experience and that you felt well supported and informed throughout both the marketing and legal process.
Thank you for choosing Gilson Gray, and we wish you all the best for the future.
Best wishes,
Gilson Gray
★★★★★ 5/5
GooglePersonal and professional service. Definitely recommend.
Wade · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Wade, for your fantastic five-star review and recommendation.
We’re so pleased to hear that you were happy with the personal and professional service you received.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleFantastic service from the company with all our dealings.
David · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, David, for your review.
We’re delighted to hear that you had such a positive experience with us and appreciate your kind words.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleRating only, no written review.
Gordon · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, for your review.
We’re delighted to hear that you had such a positive experience and found our team friendly and welcoming. We really appreciate your kind words.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleFantastic, friendly service and lovely team
Orlando · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Orlando, for your review.
We’re delighted to hear that you had such a positive experience and found our team friendly and welcoming. We really appreciate your kind words.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleIncredible service!!
Shannon · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Shannon, for your lovely feedback!
We’re so pleased to hear that you had such a positive experience with Gilson Gray. We really appreciate you taking the time to leave us a review.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGreat communication, highly recommend!
Amy · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Amy, for your kind feedback and recommendation.
We’re really pleased to hear that you were happy with the communication and service you received from Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGreat communication! Super helpful.
Sophie · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Sophie for your 5* review and for your lovely feedback!
We really appreciate you taking the time to leave us a review.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleGreat Customer Service
Chad · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Chad for your 5* review and for your lovely feedback!
We really appreciate you taking the time to leave us a review.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleRating only, no written review.
Sarah · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you Sarah, for the 5-star review.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleReally great service and excellent communication from the team!
Shaun · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Shaun, for your kind feedback.
We’re really pleased to hear that you were happy with the service and communication from our team. Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleRating only, no written review.
Harvey · 12 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Harvey, for taking the time to leave us a five-star rating.
We really appreciate your support and hope to assist you again in the future.
Best wishes,
Gilson Gray
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