Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleGilson Gray, John Shand in particular were great throughout our rental experience. John allowed us to do a virtual viewing since we weren’t yet located in Edinburgh and helped us move through the referencing process quickly. Throughout our tenancy John was easy to get a hold of and got all problems sorted quickly.
Regan · 10 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Regan, for your lovely feedback.
We're delighted to hear that John made your rental experience such a positive one, from helping you secure your property to providing reliable support throughout your tenancy.
We really appreciate your kind words and for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 1/5
Googlenot great
Bdelloid · 10 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you for taking the time to leave your feedback.
We're sorry to hear that your experience with Gilson Gray did not meet your expectations. Our clients are at the heart of everything we do, and we take all feedback seriously.
If you would like to discuss your concerns further, please refer to our Complaints Policy, which outlines how to raise these with us: https://gilsongray.co.uk/complaints-policy/
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotProfessional, friendly conveyancing
Kerri from Gilson Gray dealt with the conveyancing during the sale of my deceased mother’s house. The buyer wanted everything completed within six weeks. Kerri kept me fully up to date, every step of the way, dealing with everything in a professional and friendly manner. I cannot praise Gilson Gray highly enough.
Alison · 9 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Alison, for taking the time to share such thoughtful feedback.
We're so pleased to hear that Kerri's professional and compassionate approach helped make the sale of your late mother's property as smooth as possible during what can be a difficult time.
We truly appreciate your kind words and for placing your trust in Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotRachel Greig from Glasgow office was my…
Rachel Greig from Glasgow office was my solicitor for buying my flat. Rachel couldn’t be more helpful and was always quick at replying to any of my queries. Would recommend.
Michael · 9 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Michael, for your kind feedback and recommendation.
We're so pleased to hear that Rachel provided such a helpful and responsive service throughout your flat purchase. It's wonderful to know you had such a positive experience.
Thank you for choosing Gilson Gray, and we wish you all the best in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotWe were kept updated every step of the…
We were kept updated every step of the way . The initial quote was spot on with no hidden extras which was reassuring. The staff were friendly and always ready to answer any queries.
Anne · 9 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 26 December 2024
Thank you, Anne, for your lovely feedback.
We're so pleased to hear that you felt well informed throughout the process and appreciated the transparency of our pricing. It's wonderful to know that our team's friendly and helpful approach made your experience a positive one.
Thank you for choosing Gilson Gray. We really appreciate your kind words.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotGreat experience
We had a fantastic experience with Rachel Greig helping us sell our house. She made the whole process straightforward and stress-free, keeping us informed every step of the way. We would highly recommend Rachel and really appreciate all her help!
Jeff · 8 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Jeff, for your lovely feedback and recommendation.
We're delighted to hear that Rachel's support and clear communication helped make your house sale a smooth and stress-free experience. It's great to know you felt well informed and supported every step of the way.
Thank you for choosing Gilson Gray. We really appreciate your kind words!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotMy experience was fantastic!
Alana Arthur is a fantastic help for anyone going through the house move process. She kept in touch, provided updates at all stages of my sale, and was so lovely on phone calls. She has a warm aura around her, and is very approachable. It has been a great experience working with Alana, and with Gilson Gray. I really recommend their services.
Cheryll · 8 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Cheryl, for such lovely feedback and for your recommendation.
We're so pleased to hear that Alana's warm and approachable manner made your house sale such a positive experience. It's wonderful to know that her regular updates and friendly support helped you feel informed and reassured throughout the process.
Thank you for choosing Gilson Gray. We really appreciate your kind words!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotHighly Recommended
I used Gilson Gray to act as my solicitors to aid in buying my first house. From start to finish they were fantastic, explaining everything to me, keeping me updated throughout the process and were always quick in responding to any questions I had. Rowan, Eva and Courtney are a real credit to the company and I would thoroughly recommend them. Their customer care was second to none.
Mark · 8 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Mark, for taking the time to share such thoughtful feedback and for your recommendation.
Buying your first home is a huge milestone, so we're delighted to hear that Rowan, Eva and Courtney made the experience such a positive one. It's wonderful to know that their clear communication, responsiveness and personal approach helped you feel informed and supported every step of the way.
We really appreciate your kind words and for placing your trust in Gilson Gray. Congratulations on your first home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotVery friendly and helpful.
Jamie · 6 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you for your lovely feedback.
We’re so pleased to hear that you found our team friendly and helpful. We really appreciate you choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotGilson Gray worked to my timeline and…
Gilson Gray worked to my timeline and acted professionally and expeditiously, always keeping me abreast of events.
I would certainly recommend this firm to anyone seeking a reliable, professional firm to conduct residential conveyancing in Scotland.
KS · 6 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you for taking the time to share your experience and recommendation.
We’re delighted to hear that our team worked efficiently to meet your timeline while keeping you well informed throughout. Providing a reliable and professional service is incredibly important to us, so we really appreciate your kind words.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAlan made the entire process of buying…
Alan made the entire process of buying my first home really straightforward and stress free. I couldn’t recommend Gilson Gray enough!
Grace · 2 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Grace, for your lovely feedback and recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that Alan made the whole process feel straightforward and stress-free from start to finish.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotReliable and stress free!
Process was as painfree as legal processes go. Sasha was very supportive and there if I needed her. Really appreciate all the effort and work that went into me getting my first house.
Michael · 1 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Michael, for your lovely feedback.
Buying your first home is a huge milestone, so we’re delighted to hear that Sasha’s support helped make the process as smooth and stress-free as possible, and that you felt she was always there when you needed her.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotGreat experience.
From the initial contact and all through the process Kirsten was very quick to work on the sale of my property. She kept me up to date each step of the way and I appreciate the speed and clarity in how she worked. I would certainly like her to carry out work for me in the future if the need arises. She is a great asset to Gilsonite Gray.
Mike · 1 October 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Mike, for taking the time to share such lovely feedback.
We’re delighted to hear that Kirsten’s efficient and proactive approach made your property sale such a positive experience, and that you appreciated the clear communication and regular updates throughout.
We really appreciate your kind words and would be delighted to assist you again in the future.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAmazing service!
Rachel Greig was amazing! She made our experience seamless and explained everything in clear detail when buying our house.
Rheanna · 30 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Rheanna, for your lovely feedback.
It’s wonderful to hear that Rachel made your home-buying experience so seamless and took the time to explain everything clearly throughout the process.
Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotAlana at Gilson Grey made the selling…
Alana at Gilson Grey made the selling of our home completely seamless & hasslefree! Alana kept us up to date all the way! I greatly appreciated the time Alana took to talk me through the process. Highly recommend!
Thank you Alana!
Claire · 30 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Claire, for your lovely feedback and recommendation.
We’re so pleased to hear that Alana made the sale of your home feel seamless and hassle-free, keeping you updated throughout and taking the time to clearly guide you through the process.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 4/5
TrustpilotStaff were helpful throughout the…
Staff were helpful throughout the process of selling and buying a property and tried to make this as seamless as they could for us - Would recommend to others.
Ryan · 29 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Ryan, for taking the time to share your feedback and recommendation.
We’re pleased to hear that you felt well supported throughout both your sale and purchase, and that our team helped make the process as seamless as possible.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotHouse Buying Experiance
I can’t express how easy Sasha made my first house buying experience. Everything was dealt with so smoothly and promptly. Highly recommend Gilson Gray to anyone.
Stephanie · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Stephanie, for your lovely feedback and recommendation.
We’re so pleased to hear that Sasha made your first home-buying experience feel easy and straightforward, with everything handled smoothly and promptly.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotRachel Greig was incredible from start…
Rachel Greig was incredible from start to finish. Highly recommend. Rachel helped me with all the legal work moving into my first home and explained everything to me clearly and resolved an issue I had with the boiler moving in too. She made the process so much easier and stress free as possible. I’m really grateful for her support. Thank you again!
Natalie · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Natalie, for such lovely feedback and for your recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that Rachel’s clear guidance and support helped make the process as smooth and stress-free as possible. It’s wonderful to know you felt well looked after from start to finish.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 1/5
GoogleWon't help a vulnerable person in dire need of legal assistant against a landlord who's bullying mistreating and refusing to abide by the Equality Act. Even though I offered to pay for the letter to.send to them. They were my last hope now I've nothing left to live for as I cant go on being mistreated likenthis any longer. I am living without heating because of landlord. Seems the less fortunate have to live life in misery. No rights for us. Well its the last straw now. One thing left for me to do.
C · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
★★★★★ 5/5
GoogleReally positive experience with Gilson Gray during a recent property sale. Laura was responsive, helpful and always happy to answer questions and explain the process when needed. Would definitely recommend.
Stephanie · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Stephanie, for your kind feedback and recommendation.
It’s wonderful to hear that Laura’s responsive and helpful approach made your property sale such a positive experience, and that you felt supported and informed throughout the process.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
GoogleThe team at Gilson Gray are brilliant, they go above and beyond to ensure each person is catered for. I used the family and conveyancing team, always kept up to date and each person was only a phone call away. Would recipe d for anyone.
Liam · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 12 October 2026
Thank you, Liam, for your lovely feedback and recommendation.
We’re so pleased to hear that you felt well supported by both our Family and Conveyancing teams, and that you were kept informed and able to reach someone whenever you needed.
Thank you for placing your trust in Gilson Gray.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotWe had a fantastic experience with Alan…
We had a fantastic experience with Alan Craig at Gilson Gray and couldn’t recommend him highly enough.
Alan was extremely helpful, responsive and professional throughout the whole process and always made sure we knew what was happening. There were a couple of stressful moments along the way, through no fault of either ours or Alan’s, but he kept us reassured throughout.
We really appreciated how approachable and attentive Alan was, and we always felt we were in safe hands.
We would absolutely use Gilson Gray again in the future and will definitely be recommending to friends and family. Thank you for all your help!
Megan · 28 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 26 December 2024
Thank you, Megan, for taking the time to share such thoughtful feedback.
We’re delighted to hear that Alan’s responsive and reassuring approach helped you feel supported throughout the process, particularly during the more stressful moments. It’s wonderful to know you felt you were in safe hands.
We really appreciate your recommendation and would be very happy to assist you again in the future.
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotPositive experience
My experience with Gilson Gray was very positive. Communication was always very efficient and the process of purchasing a home was explained in such a way which was easy to understand as a first time buyer.
I had Rachel Greig as my solicitor and she was very friendly and professional during any communication.
Emma · 27 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Emma, for your lovely feedback.
Buying your first home can feel daunting, so we’re pleased to hear that Rachel made the process easy to understand and kept communication clear throughout.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
★★★★★ 5/5
TrustpilotI have used Gilson Gray twice now to…
I have used Gilson Gray twice now to purchase properties. Iona Mackenzie helped liaise initially and then passed onto Gillian Mackenzie who made the whole process so stress free!
Eilidh · 25 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)
Agent replied · 10 October 2026
Thank you, Eilidh, for choosing Gilson Gray again.
We’re so pleased to hear that Iona and Gillian provided such a smooth and stress-free experience with your latest property purchase. Your continued trust in our team means a great deal to us.
Best wishes,
Gilson Gray
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.