Trusted Agent profile

Gilson Gray LLP reviews in Edinburgh and Dundee

3.5

★★★★★ Good

836 reviews across 3 offices and 3 platforms

Gilson Gray LLP has three offices, in Edinburgh (two offices) and Dundee. Together they have 836 reviews on three platforms, rated 3.5 out of 5 overall.

Google logo

3.8 / 5

316

Reviews on Google

All 3 offices

Yell logo

1.0 / 5

1

Reviews on Yell

All 3 offices

Trustpilot logo

519

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Our offices

Gilson Gray LLP's three offices, most reviewed first. Each has its own page.

Latest reviews from every Gilson Gray LLP office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Helpful for first time buyers

Courtney was so great and responsive - she really helped me feel at ease and was at great at talking me through all of the stages and many questions that I had as a first time buyer. Thank you so much again!

Adele · 25 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Adele, for your kind words. We’re delighted to hear that Courtney’s responsive and supportive approach helped put you at ease throughout your first property purchase, and that she took the time to guide you through each stage and answer your questions. Congratulations on your first home! Best wishes, Gilson Gray

5/5

Trustpilot

Received a great service

Received a great service, Alan made the whole process quick and straightforward. I would highly recommend this company.

NB · 25 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you for your kind feedback and recommendation. It’s great to hear that Alan made the whole process quick and straightforward and that you were happy with the service you received. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

5 Star service

Really good service, polite and efficient. Everything was delivered when they said it would. I would highly recommend using them.

Steven · 25 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Steven, for your kind feedback and recommendation. We’re pleased to hear that you found our team polite and efficient, and that everything was delivered as promised. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Alan was great throughout the entire…

Alan was great throughout the entire process of buying my first flat. He was very easy to get a hold of, kept me informed throughout and provided plenty of reassurance through some tricky stages. Very warm and professional - highly recommend!

Colette · 25 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Colette, for your lovely feedback and recommendation. Buying your first home is such an exciting milestone, so we’re delighted to hear that Alan’s warm and professional approach helped keep you informed and reassured, particularly through the trickier stages of the process. Congratulations on your first flat, and thank you for choosing Gilson Gray! Best wishes, Gilson Gray

5/5

Trustpilot

I couldn’t recommend Rachel Greig…

I couldn’t recommend Rachel Greig highly enough. She was extremely helpful, professional and supportive throughout the purchase of my property. She made the whole process feel smooth and straightforward and kept me informed every step of the way. I’m so grateful for all her help in making such an exciting milestone stress-free. Thank you, Rachel!

Mairead · 24 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Mairead, for your lovely feedback and recommendation. We’re so pleased to hear that Rachel’s professional and supportive approach helped make your property purchase feel smooth and stress-free, and that you felt well informed throughout such an exciting milestone. Thank you for choosing Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

5/5

Trustpilot

Excellent service from Gilson Gray

I recently completed both the sale of my property and the purchase of my new home through Gilson Gray, and I cannot praise Olivia Manu highly enough. She handled both transactions with exceptional professionalism, clarity, and efficiency. Communication was always prompt and reassuring, even during the more stressful moments of the process. Olivia kept everything moving smoothly, explained each step clearly, and made what could have been a very difficult week feel manageable. Thanks to her hard work, completion happened exactly as promised, and I’m now happily settling into my new home. I would recommend Olivia without hesitation.

Mark · 24 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Mark, for taking the time to share such thoughtful feedback. We’re delighted to hear that Olivia’s professional, reassuring and efficient approach helped make both your sale and purchase as smooth as possible, particularly during the more stressful moments. It’s wonderful to know you felt well informed and supported throughout. Thank you for placing your trust in Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

1/5

Trustpilot

Slow and unresponsive, holding up the entire chain

I am purchasing from a seller (in Bristol) who is using this solicitor. So far the process has taken 9 months with no end in sight. Everyone else in the chain is also waiting on them. They have been sitting on my solicitor's enquiries since March (it's now Sept), and are extremely unresponsive to attempts to contact them. (My solicitor tells me they've had similar issues with this company in other property sales. Google & other Trustpilot reviews tell a similar story.) If I'd known at the start what I know now, I'd have requested my seller to change solicitors.

John · 24 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you have experienced during the property transaction. We note that you are not a client of Gilson Gray and, as such, we are unable to discuss the details of the matter on a public platform. If you would like to raise your concerns directly with us, please refer to our Complaints Policy, which outlines how to do so: https://gilsongray.co.uk/complaints-policy/ Best wishes, Gilson Gray

5/5

Trustpilot

I had an excellent experience with…

I had an excellent experience with Gilson Grey purchasing a property

Miss · 23 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you for your lovely feedback. We’re so pleased to hear that you had an excellent experience with Gilson Gray during your property purchase. We wish you every happiness in your new home! Best wishes, Gilson Gray

5/5

Trustpilot

Outstanding representation from Gilson Gray

Outstanding representation from Gilson Gray. Meg Jeynes was exceptional at a contested hearing, superbly prepared, precise, and composed under real pressure, keeping everything focused on what mattered legally. Iain Grant's strategy and guidance throughout have been calm, sharp and realistic. As a chartered professional I set a high bar; this team cleared it. Highly recommended.

Alan · 23 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Alan, for taking the time to share such thoughtful feedback and for your recommendation. We’re delighted to hear that Meg’s preparation and professionalism at the hearing, alongside Iain’s clear and considered guidance throughout, gave you confidence in the support you received. Thank you for placing your trust in Gilson Gray. We really appreciate your kind words. Best wishes, Gilson Gray

5/5

Trustpilot

Kirsten at Gilson Gray was great to…

Kirsten at Gilson Gray was great to deal with and made a stressful experience run as smoothly as possible. She was always available for any support and to answer any queries throughout the process. I'd highly recommend using her services.

Chris · 22 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Chris, for your kind feedback and recommendation. We’re so pleased to hear that Kirsten’s support and responsiveness helped make a stressful process feel as smooth as possible. It’s great to know you felt well supported throughout. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Fantastic service from Gilson…

Really fantastic service from Gilson Gray and my solicitor Kirsten McMurray (Glasgow), in supporting me in the purchase of my first home. Kirsten was a great communicator, was very knowledgeable and quick to answer all my questions and made the entire process smooth from start to finish. They were a pleasure to work with and I would definitely recommend to anyone.

Angus · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Angus, for your lovely feedback and recommendation. Buying your first home is an exciting milestone, so we’re delighted to hear that Kirsten’s clear communication, knowledge, and support made the whole process smooth from start to finish. Congratulations on your first home, and thank you for choosing Gilson Gray! Best wishes, Gilson Gray

5/5

Trustpilot

Great experience with gilson and gray…

Great experience with gilson and gray from start to finish very helpful for every matter along the way. Made things smooth and easy as possible. Couldn’t recommend them enough for ever person I had dealt with was perfectly professional.

Andrew · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you for your lovely feedback and recommendation. We’re so pleased to hear that you had a positive experience from start to finish and that our team helped make the process as smooth and straightforward as possible. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

House move to Scotland

The professionalism and precision in our dealings with our contact were very much appreciated, as well as prompt responses and clear advice.

F · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you for your kind feedback. We’re delighted to hear that you appreciated the professional service, prompt communication and clear advice you received throughout your move to Scotland. Thank you for choosing Gilson Gray, and we wish you all the best in your new home! Best wishes, Gilson Gray

5/5

Google

Patient, helpful guidance! It took a few weeks to sell our home but the team guided us through the process very patently and ensured a good sale.

Dawn · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 12 October 2026

Thank you, Dawn, for your lovely feedback. We’re pleased to hear that you felt well supported and guided throughout your home sale, and that everything resulted in a positive outcome. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

4/5

Trustpilot

Smooth process, could have communicated better

As a first time buyer Gilson Gray was recommended to me from a mortgage advisor. They were professional throughout, communicative in terms of response speed, and were upfront about the costs (and stayed within that). They settled my property purchase smoothly and at pace which I'm grateful for. My only constructive feedback would be that sometimes, as a first time buyer, I didn't know what questions I should be asking or what the process itself looks like, so I would have been grateful for a bit more flagging from Gilson Gray on what potential issues I should keep an eye in relation to my property. Having said that, once I knew what to ask, my solicitor was quick to respond and set the answers out clearly. Unfortunately, I can't say the same of the onboarding team where I had to chase queries and remind them of prior questions that had been missed, making the initial experience less than ideal.

Reka · 21 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 10 October 2026

Thank you, Reka, for taking the time to share such detailed and constructive feedback. We’re pleased to hear that your first property purchase was completed smoothly and efficiently, and that you found the advice clear and responsive when you needed it. Our clients are at the heart of everything we do, so we really appreciate your comments around providing more proactive guidance for first-time buyers and your experience during the onboarding process. Feedback like this is valuable in helping us continue to improve the service we provide. Congratulations on your first home, and thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Sally McBride - property sale

Sally McBride dealt with the sale of our late mother’s property.

Mrs · 20 September 2026 · Gilson Gray LLP Dundee

Agent replied · 24 September 2026

Thank you for taking the time to share your experience and recommendation. We’re so pleased to hear that Sally’s knowledge, professionalism and supportive approach helped make the sale of your late mother’s property as straightforward as possible during what can be a difficult time. We really appreciate your kind words and for placing your trust in Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Sally McBride - property sale

Sally McBride dealt with the sale of our late mother’s property. Sally made the experience very easy with her vast knowledge and professionalism. Sally was a pleasure to deal with and nothing was too much trouble. I would definitely recommend Sally

Mrs · 20 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you for taking the time to share your experience and recommendation. We’re so pleased to hear that Sally’s knowledge, professionalism and supportive approach helped make the sale of your late mother’s property as straightforward as possible during what can be a difficult time. We really appreciate your kind words and for placing your trust in Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Thank you for everything you’re help…

Thank you for everything you’re help support has been amazing through a difficult time.Nothing was to much very dedicated to everything you had to do , keeping us all up to date every step of the way.

Karen · 18 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you, Karen, for your lovely feedback. We’re so pleased to hear that you felt supported throughout what was a difficult time, and that you were kept informed every step of the way. Your kind words mean a great deal to us. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Very professional service from Gilson…

Very professional service from Gilson Gray during a very difficult and stressful house sale.

Graham · 18 September 2026 · Gilson Gray LLP Dundee

Agent replied · 24 September 2026

Thank you, Graham, for your kind feedback and recommendation. We’re so pleased to hear that Alana’s support helped you through what was a particularly difficult and stressful house sale. Keeping our clients informed and reassured throughout is incredibly important to us. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Very professional service from Gilson…

Very professional service from Gilson Gray during a very difficult and stressful house sale. Special thanks to Alana, who must be sick of all the e mails from us.. Would definitely reccomend this company.

Graham · 18 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you, Graham, for your kind feedback and recommendation. We’re so pleased to hear that Alana’s support helped you through what was a particularly difficult and stressful house sale. Keeping our clients informed and reassured throughout is incredibly important to us. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

4/5

Trustpilot

Guided me throughout selling my house…

Guided me throughout selling my house and explained things in detail so I could understand. Very responsive and reactive in dealing with concerns or issues.

Amy · 17 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 1 June 2026

Thank you, Amy, for your kind feedback. We’re pleased to hear that you felt well guided throughout your house sale and that everything was explained clearly along the way. It’s great to know that any questions or concerns were also dealt with promptly. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

Gilson Gray Review

Gilson Gray and in particular the help, advice and support I've received from Rebecca has been invaluable in buying my new home. Ready to offer guidance and advice, answering emails and phone calls promptly and her real readiness to guide the whole process has made the very stressful "journey" of property buying so much easier and straightforward. Thank you.

Ian · 17 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you, Ian, for such thoughtful feedback. We’re delighted to hear that Rebecca’s guidance, responsiveness and support helped make your home-buying journey feel easier and more straightforward. It’s wonderful to know you felt well supported throughout what can often be a stressful process. Thank you for choosing Gilson Gray, and we wish you every happiness in your new home! Best wishes, Gilson Gray

5/5

Trustpilot

Lisa Martin

I have recently been dealing with Lisa Martin on a difficult matter regarding my husband’s Estate and have found her to be extremely professional and kind. She explains things clearly and I am very grateful to her. Her service has been excellent.

Audrey · 17 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you, Audrey, for taking the time to share your experience. We’re so pleased to hear that Lisa’s professional, kind and clear approach has helped support you through what is understandably a difficult time. We really appreciate your thoughtful words and for placing your trust in Gilson Gray. Best wishes, Gilson Gray

5/5

Trustpilot

I'd like to thank Gilson Gray for…

I'd like to thank Gilson Gray for making the house purchasing process as smooth as possible for us. Cheryl and her team were excellent at guiding and representing us from start to finish. The communication was really good and any actions or issues that arose were dealt with promptly.

Duncan · 15 September 2026 · Gilson Gray LLP Edinburgh (29 Rutland Square)

Agent replied · 23 September 2026

Thank you, Duncan, for taking the time to share your experience. We’re so pleased to hear that Cheryl and the team made your house purchase as smooth as possible, with clear communication and prompt support throughout. Thank you for choosing Gilson Gray, and we wish you all the best in your new home! Best wishes, Gilson Gray

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Questions about Gilson Gray LLP

Which Gilson Gray LLP office has the most reviews?

Edinburgh (29 Rutland Square) has the most, with 650 reviews rated 3.4 out of 5, followed by Edinburgh (29 Rutland Square) with 613.

Where are the Gilson Gray LLP offices?

The three Gilson Gray LLP offices, by town:

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