Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleCharlie went to lengths to keep me informed and up to date without ever chasing to find out information , made it a whole lot easier for me moving. Thankyou
Lee · 22 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
Lee, thank you for your kind review; we are happy to pass along your comments to Charlie!
We sincerely thank you for the positive review, and look forward to seeing you again soon!
★★★★★ 5/5
GoogleJoe Fermoy from Gibbs Gillespie Pinner lettings is most knowledgeable and supportive person. Always flexible for viewing and answers all questions proactively.
Anil · 22 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
Hi Anil! We're so happy we were able to help you out!
Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
GoogleVery happy with our experience with Gibbs Gillepsie. Charlie was very professional and really went the extra mile to help us find our house.
Julien · 22 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
Julien, we are glad we could help and we all wish you the best for the future!
We do hope we can be of assistance in the future. Take care!
★★★★★ 5/5
GoogleWorking with Charlie to rent a property has been a pleasant experience. She has been very professional in her approach, courteous and extremely helpful over the phone.
Oluwatoyin · 22 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
We appreciate your positive review about your recent experience with us!
Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleVery excellent service. Joe Feromey is very receptive, professional and answers questions well. He gets back to you in a timely manner for your questions. 'You get the feel that Joe genuinely cares about his clients'.
Ranique · 22 August 2023 · Gibbs Gillespie Pinner
Agent replied · 30 September 2023
We appreciate your positive review about your recent experience with Joe!
We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
GoogleDuring our recent purchase through Gibbs-Gillespie we were assigned Luca Beltrami. From the off Luca set out very clearly what was needed from us and the expected timeframe. Luca stood out from all other contacts in the chain, including our own estate agent, with his truly excellent communication throughout the process. He pushed for progress with all parties and was open and honest about the status of the chain. Come exchange and completion the initial timeframe was spot on. Though we’re not planning to sell anytime soon I’d strongly recommend Gibbs-Gillespie on the basis of our experience and would look to them in the future.
Matthew · 20 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Matthew Lloyd
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleOnce Luca became involved in the process, everything went smoothly. Always on top of things and communicated efficiently in a timely manner, achieving a successful outcome. Cheers Luca!
Campbell · 19 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Campbell Irvine
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleLocal agent George was brilliant, knowledgable and responsive. Sales progression a bit hit and miss - didn't always get up to speed before calling and very informal in greetings which grated a bit when helping with a major sale for us.
Becky · 19 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Becky Manning
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe were dealing with Sam and Opinder at the Ruislip branch. Good advice from Sam, the branch manager who was very knowledgeable and offered good advice on how to get the most interest in our property. His team, including Opinder kept us updated with regular calls and emails regarding viewings and feedback and always tried to work viewings in with our timings. Thank you for your help. A truly professional team!
Robert · 19 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Robert Hodgkinson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently (July 23)let my property in Pinner, Victoria and team has been very helpful and easy to work with, respond very quickly.
Sanjeewa · 12 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
Sanjeewa, your wonderful feedback and review mean a lot to us.
Please don't hesitate to reach out to us if there's anything more we can do!
★★★★★ 5/5
GoogleLuca and the team help me navigate my purchase. Even though it was a lengthy process they kept communication going and were always available to discuss next steps.
Jo · 12 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Jo Suckling
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlie is fantastic, very friendly and and great communication.
Charlie · 5 August 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
Hi Charlie!
We're so happy we were able to help and rest assured we will do what we can to assist going forward.
Thank you for your kind words!
★★★★★ 5/5
GoogleVery efficient!
Sawitree · 5 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Sawitree Kayachai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI was dealing Luca Beltrami for my recent purchase. Luca was a true professional from the beginning, responsiveness and communication were top-notch, making the whole experience enjoyable. His honesty and transparency were highly appreciated. I highly recommend Gibbs ruislip office for property needs.
Ananthkumar · 5 August 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Ananthkumar Raju
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlie is flexible in offering me a virtual viewing today. She is nice, and very patient to introduce and answer my questions.
GT · 28 July 2023 · Gibbs Gillespie Pinner
Agent replied · 26 August 2023
We appreciate your positive review about your recent experience with Charlie!
If you're ever in need of more help, please let us know!
★★★★★ 5/5
GoogleHandled our purchase well. Good contactand Luca was great moving things on and getting us to exchange.
Gareth · 28 July 2023 · Gibbs Gillespie Ruislip
Agent replied · 26 August 2023
Dear Gareth Edwards
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy moving home process was dealt by Joe Fermoy, he is a very good representative of Gibbs Gillespie which has a good reputation within itself. He helped assist through all stages of the process from arranging viewings to courtesy calls making sure everything is okay after moving and throughout the stages he goes the extra mile to make sure things are going in the right direction. I would highly recommend Joe as a representative and Gibbs Gillespie as a high quality and caring estate agent. I will definitely be referring to them when it's time for me to move home again.
Ross · 27 July 2023 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Ross, thank you for your kind review; we are happy to pass along your comments to Joe! We always strive to provide top quality service to every Landlord and Tenant and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie Lettings!
★★★★★ 5/5
GoogleMany thanks to Victoria and the team at GG lettings for another seemless leasing of our property. Kept us fully updated at every stage and a pleasure to deal with. Highly recommended !!
George · 26 July 2023 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
George, reviews like this give us motivation and help us ensure we provide high-quality care. The relationships we make and build on a daily basis with Landlords and Tenants is so important to us!
We sincerely thank you for the positive review, and look forward to seeing you again soon!
★★★★★ 5/5
GoogleI had the pleasure of being serviced with an outstanding letting agent recently Joe Fermoy, and I am delighted with the experience. The agency was remarkably quick, efficient in handling every aspect of the process, from arranging viewings to answering my queries promptly.
Their attentiveness and responsiveness made me feel valued as a client, and their expertise in the rental market was evident.
I highly recommend them to anyone in search for a reliable and proactive professional. Their commitment to customer satisfaction is commendable.
Ngandu · 26 July 2023 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
We appreciate your positive review about your recent experience with us and with Joe particularly!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleExcellent Service was provided to me. Matt went above and beyond to make this happen. Thank you
A · 26 July 2023 · Gibbs Gillespie Ruislip
Agent replied · 29 July 2023
Dear A P
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe had an excellent experience with the Gibbs team. Charlie and Daisy were extremely helpful during the whole process. And they insured that everything was completed very smoothly and as quick as possible.
Jullanar · 25 July 2023 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Jullanar, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to leave such kind words!
Have a great day!
★★★★★ 1/5
GoogleOne of the worst estate agents ever. Zero responsiveness, promised made are not respected and complete incompetence by all their staff without exception.
A · 25 July 2023 · Gibbs Gillespie Ruislip
Agent replied · 29 July 2023
Dear A D,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Could we ask you to provide the details of who you spoke to to the Ruislip office and they will look into this for you.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI'm a first time property buyer and Gibbs Gillespie supported me throughout the whole process. The team kept me updated at each milestone and helped me with all the questions that I had. Thank you team!
Anelda · 23 July 2023 · Gibbs Gillespie Ruislip
Agent replied · 29 July 2023
Dear Anelda Knoesen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharlie went above and beyond for my partner and I. We were left frustrated at having a few offers turned down but Charlie made sure we were a priority and went above and beyond to help us find somewhere, thank you so much Charlie!
Carl · 22 July 2023 · Gibbs Gillespie Pinner
Agent replied · 29 July 2023
Hi Carl,
Thank you for taking the time to provide such positive feedback for Charlie, it is always extremely satisfying to source a property for Tenants which we build up strong relationships with!!
We hope all runs smoothly and you enjoy your new home.
Best,
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