Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleTheir promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. Iβve already recommended a few people already. When I am looking to buy again I will not hesitate to call.
And a big thank you to Luca, much appreciate your effort to get done!!!
Vimesh Β· 16 December 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Vimesh Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVery helpful, punctual and professional guy Joe Fermoy. Very happy with Joe.
Abdul Β· 9 December 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 30 December 2023
Abdul, we are glad we could help!
We do hope we can be of assistance in the future. Take care!
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5/5
GoogleCharlie stands out as an exceptional negotiator at Gibbs-Gillespie Estate Agents, truly one of the best I've encountered in my life.
Abdul Β· 9 December 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 30 December 2023
Hi Abdul, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future.
Best wishes,
Gibbs Gillespie Pinner Lettings
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5/5
GoogleLuca & Matt have been fantastic.They managed the whole journey very well and kept me informed all the way.
Peter Β· 9 December 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Peter Sinclair
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGibbs Gillespie were exactly what it said on the tin. Gavin Dalton, the Sales Manager and Luca Beltrami, the agent who dealt with our sale, were efficient, well informed and kept us up to date with all developments as our sale progressed. In particular, they were both extremely courteous and a pleasure to work with. Thank you.
Val Β· 9 December 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Val & Pete York
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleOverall an excellent agency with experienced and professional colleagues. Special kudos to the move manager, Luca, he was highly proactive and tenacious, ensuring a positive outcome despite complex and challenging market conditions.
Scott Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Scott
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GooglePurchase of maisonette all plain sailing with the help of Luca. All done in 7/8 weeks with no hiccups. Very happy. Moved brother in today. Well happy. Thank you Gibbs Gillespie
Shirley Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Shirley West
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe placed our property on the market at the beginning of March. The valuation given by Gibbs Gillespie was realistic. It resulted in two firm offers within 3 weeks. We eventually sold elsewhere, with Gibbs Gillespie continuing to manage the sale. The staff were courteous and helpful throughout.
Esther Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Esther Senior
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAfter using three Estate agents to try and sell my fatherβs flat we signed up with Gibbs Gillespie Ruislip. They were brilliant, especially Luca who kept us informed all the way through the process. I would definitely recommend this estate agent to anyone.
Sally Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Sally Wilson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe had an amazing experience with Ruislip Gibbs Gillespie during the whole process starting from property viewing till the end of completion.
Specifically to mention - Luca, move manager - the guy is fantastic in terms of honesty, prompt turnaround and always on the top of the latest updates with no manipulation in the replies.
Kudos to the team!
Tushar Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Tushar Bansal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy wife and I had a really good experience selling our house (and buying our new one!) through Gibbs Gillespie in Ruislip.
The team were always on hand to answer queries and were very good at managing us through the process from accepting an offer through to exchange (Luca our move manager was amazing). It was also very much appreciated how they remained pro-active throughout with excellent communication so we always knew what was going on.
Highly recommended!
Tom Β· 30 November 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Tom Evans
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleVictoria Wharton has been amazing throughout our whole experience, very professional, friendly, attentive, informative and listened to our requirements throughout the whole experience which has been stress free, thank you Victoria it has been a pleasure π β¦
Clare Β· 25 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 30 December 2023
Clare, thank you for your kind review; we are happy to pass along your comments to Victoria! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience with Gibbs Gillespie!
Have an amazing day!
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5/5
GoogleI had the pleasure of being serviced with an outstanding letting agent recently Joe Fermoy, and I am delighted with the experience. The agency was remarkably quick, efficient in handling every aspect of the process, from arranging viewings to answering my queries promptly.
Their attentiveness and responsiveness made me feel valued as a client, and their expertise in the rental market was evident.
I highly recommend them to anyone in search for a reliable and proactive professional. Their commitment to customer satisfaction is commendable.
Ngandu Β· 24 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 23 November 2024
We appreciate your positive review about your recent experience with us and with Joe particularly!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
If you have further needs or questions, please reach out!
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5/5
GoogleCharlie took away the stress of searching for a rental property. She was extremely professional, proactive, and diligent with her work. Charlie was very helpful and always responded well to any questions that we had. We really appreciate her efforts. Thank you, Charlie.
S Β· 23 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 25 November 2023
Hello, thank you; we massively appreciate your feedback!
Thank you for letting Charlie know pleased you were with the service! We look forward to helping again in the future. Take care!
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3/5
GoogleRating only, no written review.
Umang Β· 18 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 25 November 2023
Umang Patel, we truly appreciate your honest feedback.
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5/5
GoogleIt was a wonderful experience to work with Victoria to rent out my property recently. Victoria managed to organize the photo sessions , viewings and eventually finding new tenants in less than 10 days! Thanks Victoria for your prompt and efficient service !
Sharbari Β· 11 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 25 November 2023
Dear Sharbar,
Customer care is important to us so we really appreciate you taking the time to leave a review for Victoria who has been delighted to be able to work with you!
We always strive to provide top quality service and it's lovely to hear your positive comments!
Best,
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5/5
GoogleI had a wonderful experience with Gibbs Gillespie in my search for a rental property in London. The team, especially Joe Fermoy, provided exceptional service from start to finish. Despite ultimately renting through another agency, I want to express my gratitude for the assistance I received. Thank you for making the process so positive!
Arash Β· 11 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 25 November 2023
Arash, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future.
Best wishes,
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5/5
GoogleWe recently had the pleasure of working with Victoria from the Pinner branch of Gibbs Gillespie. We have dealt with many agents across the uk and also internationally and found Victoria to be the very best! So professional, diligent and most importantly, ethical. She made a stressful process very smooth for us and I am very grateful.
Nisha Β· 4 November 2023 Β· Gibbs Gillespie Pinner
Agent replied Β· 25 November 2023
We appreciate your positive review about your recent experience with us!
Thank you again for letting Victoria know how she did! We look forward to helping again in the future. Take care!
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1/5
GoogleMisleading staff
Edward Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Edward Mcdermott,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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4/5
GoogleHelpful, competent, courteous, considerate, and understanding.
Kay Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Kay Ay Lang,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleExcellent service from the team to help get the sale over the line, I would highly recommend their services.
Daniel Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Daniel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleA very professional team and it was absolute pleasure to work the the team and especially Luca, who was very helpful throughout the process
Amit Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Amit Kumar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe dealt with Matt first and then Luca and couldn't be happier with the service they provided. Luca was on the ball the whole time, making sure the process went as smoothly as possible. They always returned phone calls and calmed my stress levels right down. I would definitely recommend them to anyone who asks.
Justine Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Justine βdustymanthaβ Brierly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThese guys give estate agents a good name! Amazing service from start to finish. Gavin managed to secure us more than we had hoped for. Our move manager Luca was absolutely outstanding, diligent, quick to respond and calm when we ended up in panic along the way (not due to Gibbs) Honestly couldn't have hoped for better service and would recommend over and over. Thank you Luca and the rest of the team you have been truly wonderful!
Katherine Β· 31 October 2023 Β· Gibbs Gillespie Ruislip
Agent replied Β· 30 December 2023
Dear Katherine Cann
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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