Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
Google5 +++++stars for Lucy and Danielle at Ruislip Manor branch.
The best estate agent at high street. Warm, friendly and very easy to reach out. Always response to all the questions.
Little · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 26 August 2023
Little Penguin, thank you for your kind review; we are happy to pass along your comments to the team here and Lucy and Danielle in particular!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleExceptional Service from Move Manager Danielle!
I recently had the pleasure of getting help from Danielle as my move manager, …
Glory2win · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 26 August 2023
Hi Glory2win, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, thank you for your kind words and this wonderful review! … More
★★★★★ 5/5
GoogleGibbs Gillespie Ruislip Manor did a wonderful job helping us with our purchase. The team made the whole process quite easy. Special thanks goes out to Tommy, the branch manger who actually showed us the property initially and Danielle, our …
Novalis · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 26 August 2023
Novalis Wolf, we strive for 100% satisfaction, and it is great to see you had such a positive experience with the Gibbs Gillespie team at Ruislip Manor. Thank you for the kind comments about your experience with Tommy and Danielle. … More
★★★★★ 5/5
GoogleJust sold our flat with Gibbs Gillespie we received a very professional service and was kept updated throughout. Special thanks to Danielle who responded to our requests in a very timely and efficient manner.
Maria · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 26 August 2023
Maria Nicholas, we strive for 100% satisfaction, and it is great to see you had such a positive experience with the sale of your house.
Best wishes.
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleJust completed a sale for my nan - tony was professional and supportive throughout the whole process.
Courtney · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Courtney Sutton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie Estate Agents Ruislip Manor.
★★★★★ 4/5
GoogleRecently sold a property using Gibbs Gillespie and had a positive experience. Danielle Gennard the Move Manager was diligent and helpful throughout answering questions that arose and efficiently managing the interaction between myself and the purchaser.
Joy · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 26 August 2023
Hi Joy,Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during the sale of your property. … More
★★★★★ 5/5
GoogleWe would like to express our appreciation for all of Tony Brick’s efforts to bring the sale of our house in Northolt to a successful conclusion. From his initial presentation, to his proactive actions in finding potential buyers, to his …
Carol · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Carol Burgen, thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Gibbs Gillespie and with Tony in particular! … More
★★★★★ 5/5
GoogleMany thanks to Danielle who was superb in helping and supporting our move into our new home, making it seamless and extremely smooth. Danielle was very proactive in engaging with the solicitors and vendor to keep us updated and resolved all …
Z · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Hi, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.
Best wishes, … More
★★★★★ 5/5
GoogleGibbs Gillespie agents were very supportive throughout our journey of purchasing the property. Right from viewing the property up until completion of the deal - they were very responsive and cooperative. They were very understanding as we …
Mahima · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Hi Mahima Bhatnagar, congratulations on your new arrival! We appreciate your positive review about your recent experience with us! We strive for 100% satisfaction, and it is great to see you had such a positive experience during the … More
★★★★★ 5/5
GoogleGibbs Gillespie have been extremely helpful and professional in our house purchase. They kept us informed throughout the whole process. We would like to thank Connor, Lucy and Danielle in particular for their support and hard work with everything!
Kanisha · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Hi Kanisha Hindocha, thank you so much for your positive comments about your house purchase through Gibbs Gillespie. We appreciate you taking the time to leave to leave us this wonderful review. … More
★★★★★ 5/5
GoogleThe team at Gibbs Gillespie were amazingly supportive and professional throughout my house sale. They communicated regularly, were professional, helpful and understanding. Many thanks in particular to Lucy and Danielle for their support and hard work. Would definitely recommend, and am already using their services again myself.
Kim · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 29 July 2023
Kim, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. We will happily pass on your kind comments to Lucy, Danielle at the rest of the team. Thank you for choosing to use our services again. … More
★★★★★ 5/5
GoogleRating only, no written review.
Vinod · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 22 March 2024
Dear Vinod Rao! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleThe sales Manager Lucy Attwood has provided excellent service, regular updates, brilliant communication, professional and kind person.
It was great pleasure to deal with Lucy to finalise my purchase.AA+++++
Alister · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Hi Alister Gyla, thank you so much for your positive comments about Gibbs Gillespie Ruislip Manor and Lucy in particular. We hope to be of service to you again in the future.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleThe team made sale process easier than I thought it would be. They always delivered on their promises. Lucy, Connor and Kasia were very knowledgeable and professional from get go. Amazing team of professionals. Thank you all and a really big thank you to Kasia who delivered on her promise and kept me up to date at all times.
A · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
A Brazyte, we are so happy to read such a great review about our team in Ruislip Manor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during the sale of your property.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleWe recently had the pleasure of working with the staff at Gibbs Gillespie, and we must say, their professionalism and dedication were truly commendable. We highly appreciate their expertise and friendly approach. Special thanks to Kasia that always went above and beyond, Lucy, Tony and Conor. A top-notch team that we would recommend without hesitation. Once again, thank you!
Angela · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Angela Cabral, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Ruislip Manor. We hope to be of service to you again in the future.
Best wishes,
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleI have sold as well as purchased properties through Gibbs and my experience has been amazing.
Lucy at Gibbs is an excellent agent, she works through all stages of the transaction and always reachable and work brilliantly in stressful situations always focusing on solution !! I would highly recommend her !!
Shinu · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Dear Shinu, thank you for the glowing review of the service that you received from Lucy. We will be sure to pass on your kind comments.
Best wishes
Gibbs Gillespie Estate Agents Ruislip Manor
★★★★★ 5/5
GoogleTommy and his team have been excellent from our first meeting through to us accepting the offer on our home! Keeping us up to date with viewings and feedback. Tommy called when he said he would and explained everything including next steps. I would have no hesitation in recommending Tommy and all the team at GG Ruislip Manor!
Angela · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Hi Angela Robinson, thank you so much for your positive comments about the service that you received from our team in Ruislip Manor.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleThank you for supporting the sale of the house in Victoria Road, Ruislip. Dealing with Lucy and the team supported by the branch manager Tommy was brilliant through the lengthy process of finding a buyer, challenges with the mortgage lender and the solicitors involved. Would highly recommend for the professionalism and engaging communication to keep all informed. All the best and many thanks.
Femi · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Hi Femi Ogunsola, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 5/5
GoogleWe had a wonderful experience with Gibbs Gillespie as first time buyers. Tony Brick and Kasia were so helpful from the get go to help find our home. They were in touch on a regular basis to give us updates.
Service was seamless throughout and so pleased we went ahead with this estate agent! Thank you for all your help. Highly recommended!
Jaspreet · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Hi Jaspreet Sian. We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 1/5
GoogleThey asked me how much my annual salary was, and didn't even want to show me the house, even when I told them that I was currently paying a higher rent than the one for the property I was interested in.
Unhelpful, rude, and total lack of empathy. They should say on their website that they will only deal with a certain class of people.
Victoria · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Dear Victoria,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleA late posting...
We appointed Gibbs Gillespie to complete a probate sale for us albeit in a difficult market, we were kept up to date with progress from the beginning to the completion of the sale, a big thank you to Lucy and Danielle.
Paul · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Paul Locke, thank you for sharing your positive experience! We strive for 100% satisfaction, and it is great to see you had such a great experience with the team at Ruislip Manor.
Best wishes,
Gibbs Gillespie Ruislip Manor
★★★★★ 2/5
GoogleI rented a property through this agent a year ago and recently moved out. However, I am encountering difficulties in getting my deposit back from the landlord. The agent informed me that they do not manage the property and advised me to contact the landlord. However, at the time of renting, I was not aware of who the landlord was or whether they were a good or bad landlord. I only dealt with the agency when taking the rent. The agency appears to be unresponsive when it comes to tenant concerns. I have to wait for the response after sending multiple emails.
The landlord is now charging me for wear and tear, and expects me to shine the old wooden floor and replace a old plank on the loaf. Additionally, the landlord failed to provide me with the deposit protection certificate within one year, and the agency has shown no concern regarding this. Throughout the year, we never lodged any complaints with the agent or the landlord despite many problem in the property, pay rent on time as we were not problematic tenants. We left the property peacefully, but now the landlord is taking their time to respond, back my deposit, willing to charge me for no reason and the agency claims no responsibility.
My advice would be to communicate directly with the landlord if they are managing the property, and assess whether they are tenant-friendly or not, as the agency seems unwilling to assist tenants once the rental process is completed and they will not take any responsibilities if landlord wont hear your complain, do not pay deposit back etc.
Prianka · 20 March 2024 · Gibbs Gillespie Ruislip Manor
Agent replied · 21 March 2024
Dear Prianka Sarker,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleThis is the first rental for us and Charlie very professionally assisted and guided us from start to finish during the whole process for which we are very grateful, you dealt with all our questions promptly and with confidence thank you once again and wishing you all the best many thanks Seema and Vas
Seema · 19 March 2024 · Gibbs Gillespie Pinner
Agent replied · 21 March 2024
Seema, we are very happy we could provide you with a positive experience!
Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleWe had a great home viewing experience with Damil Dave at Gibbs Gillespie. We found him friendly, professional, knowledgeable and attentive.
Bhakti · 19 March 2024 · Gibbs Gillespie Pinner
Agent replied · 21 March 2024
Bhakti, it's experiences like yours that really keep us motivated!
Please don't hesitate to reach out to us if there's anything more we can do!
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