5/5
GoogleRating only, no written review.
Agent replied · 7 June 2023
Hi Ali, Thanks very much for the review if there is anything further we can help with please do let us know. Kind Regards Kim , General Manager
Trusted Agent profile
Get Living estate agents in London and Salford
★★★★★
1,380 reviews across 3 offices and 2 platforms
Get Living has three offices, in London (two offices) and Salford. Together they have 1,380 reviews on two platforms, rated 4.5 out of 5 overall.
Our offices
Get Living's three offices, most reviewed first. Each has its own page.
- Get Living London (1 East Park Walk)1 East Park Walk, E20 1JL857 reviews · 823 on Google (4.5)69 in the last 90 days
- Get Living New Maker Yards15 Middlewood Road, M5 4YW380 reviews · 380 on Google (4.6)45 in the last 90 days
- Get Living London (38 New Kent Road)38 New Kent Road, Elephant & Castle, SE1 6TJ177 reviews · 143 on Google (4.5)5 in the last 90 days
Latest reviews from every Get Living office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied · 7 June 2023
Hi Vanes , many thanks for your review we appreciate it and hope you will be very happy in your new home. Should you have any feedback for us or we can assist with anything please do let us know or pop into the office . Thanks you for choosing New Maker Yards. Kind Regards Kim , General Manager
4/5
GoogleRating only, no written review.
Agent replied · 7 June 2023
Dear Towela, We are very sorry you are so dissatisfied, I believe the team have already some weeks ago been in touch but not heard back from you? I will ask them to reach out again to you today . Kind Regards Kim General Manager
4/5
GoogleRating only, no written review.
Agent replied · 7 June 2023
Hi David , Many thanks for the review, if you have any feedback we would love to hear it ? All the best Kim
5/5
GoogleLovely
Agent replied · 7 June 2023
Hi Immy, Thanks for your great review. If there is anything we can get in help with, please get in touch. Many Thanks, John Hards, Head of Relationship Management
5/5
GoogleOverall amazing the service is very nice and great location . And I want to thanks for dean he is very helpful .
Agent replied · 7 June 2023
Hi Abdullah, Thank you very much for your great review and we look forward to seeing you today and hope you will be very happy in your new home . Thank you for choosing New Maker Yards , all the best Kim , General Manager
5/5
GoogleHad a viewing with Katie and she was really thorough, friendly and not too pushy. Thanks Katie!
Agent replied · 7 June 2023
Hi Simon, Thanks so much for your feedback, Katie will be delighted and we hope to see you soon at New Maker Yards! All the best Kim , General Manager
5/5
GoogleVery friendly staff, Francesco was very helpful in assisting us with our tenancy transfe r
Agent replied · 7 June 2023
Hi Tala Thank you very much for taking the time to give us a review I will ensure your compliment is passed on to Francesco. Kind regards Kim General Manager
5/5
GoogleEven though we withdrew our application I wish to thank GetLiving and especially Dean for showing us around, taking care for our application process and the excellent customer care he provided us. :)
Agent replied · 7 June 2023
Hi Kais , Many thanks fro the review and we are sorry your circumstances changed and you now wont be living with us , however we wish you both well . I will ensure your kind comments are passed on to Dean . All The Best Kim , General Manager
5/5
GoogleI recently moved in to New Makers Yard, Katie was super helpful during my viewings and application process - I would highly recommend the location and team!
Agent replied · 7 June 2023
Hi Edward, Thanks so much for taking the time to give a review we really appreciate it and Katie is delighted ! Welcome to New Maker Yards and we hope you will be very happy in your new home . All the best Kim , General Manager
5/5
GoogleReally positive experience with Katie at get living, very quick and smooth process and Katie couldn't have been more helpful and patent with us at all stages of the process!!
Agent replied · 7 June 2023
Hi Callum , thanks so much for taking the time to give us a review we really appreciate it ! Katie will be delighted to hear your feedback and its great to know she has been able to assist you through the process. We hope you will be very happy in your new home . All the best Kim , General Manager
5/5
GoogleMy friend and I had a great experience viewing a potential property to rent. Katie was really welcoming, friendly and professional😊answered all our questions and really put us at ease, thank you ❤️ …
Agent replied · 7 June 2023
Hi Sorcha , Thanks so much for your review and taking the time to let us know of the great experience you had viewing with Katie . We hope to see you soon and do let us know if you need any further info ! All the best Kim , General Manager
1/5
GoogleLack of security in the buildings and parcels stolen multiple times - wouldn't have been as bad however, I've been informed there is an issue with space to hold deliveries which would prevent more thefts, this to be more of a budget issue as there is plenty of space to build further apartment blocks... Would recommend living here if you do not work and have access to deliveries 100% of the time, if not then don't waste your time or money.
Agent replied · 7 June 2023
Hi Haich . We are sorry that you are understandably upset and I realise that being the target of a parcel thief is a very unpleasant experience . I have tried to fully explain the situation and offered to meet with you to discuss further if you so wish. Our security have been very proactive and you will know from living here for sometime that it is highly unusual to have such an incident. I do note though that aside from this incident you would recommend living here . Once again we are sorry you have had a bad experience and would like to reassure you that the team have done everything possible regarding this situation. Kind regards Kim
5/5
GoogleI personally could not be happier with the service my son and I received throughout the letting process. We dealt with Dean Heywood, Relationship Manager who was extremely professional, helpful, patient and supportive.
Agent replied · 7 June 2023
Hi Gill, Thank you so much for your review , I am delighted that the process has gone well, I will be sure to pass on your great comments to Dean. We hope your son will be very happy in his new home at New Maker Yards . Kind Regards Kim , General Manager
5/5
GoogleSuch a lovely flat. Couldn't have hoped for better. From the get-go my partner and I knew that this was the one we would pick. Both of us feel extremelly comfortable here. The staff is simply the cherry on top of the cake. Fenomenal. They always reply within the next 24h and in such a clear and professional manner. Thank you for all your support, Selina! ---- I would suggest some minor work on the GetLiving app, which has the potential to be a very good one, as it has all the information we could possibly need. At the moment it has quite a few bugs. Not much of an incovenience, though, as I can simply use their website dashboard instead (I would suggest a UI update to it as well to a more modern one). Edit: Had to change to 4 stars as the flat ventilation noise is driving me insane. I thought I was going to get used to it but more than 2 months have passed and every single day it annoys me and makes my head hurt, especially since I work from home. If I didn't have my headphones I don't know how I'd manage this much noise! It is ~59 dB, which is quite a loud device to have a few feet away from someone if you ask me. For reference, a fridge is ~42 dB.
Agent replied · 7 June 2023
Thank you so much for taking the time to give your great review, it is really important to us to receive genuine feedback. We are so pleased you are happy living with us and I have shared your comments with the team who are delighted .........especially Selina ! One of the team will contact you so we can understand the problems encountered with the app and hopefully we can rectify. Take care and stay safe Kim General Manager
5/5
GoogleWhat a fantastic job Mr Dean Heywood offered his professional service helping me to find good quality apartment today. Answering my enquiries in a very responsive, efficient and positive manner. Super!
Agent replied · 7 June 2023
Hi Jonathan, That is really great to know and I will make sure Dean is aware of your lovely comments and we are delighted you love the apartments at New Maker Yards ! Kind Regards Kim , General Manager
5/5
GoogleDean made the entire process an absolute pleasure - reliable, honest and helpful every step of the way. After bad experiences with other letting agents around Manchester/Salford this was a real breath of fresh air - not gonna lie, it played a big role in my decision to move in here.
Agent replied · 7 June 2023
Hi Ian, delighted to hear that you are so pleased with your recent experience with the team and I will be sure to share your comments with Dean. Thank you for taking the time to give us a review and we hope you will be very happy in your new home at New Maker Yards All the best Kim, General Manager
5/5
GoogleGet livings assistance has been top-notch! Couldn’t have been more happy and satisfied with the service I’ve been given. A special thanks to Dean who has been the best, helped us every step of the way and made sure we were happy with everything!
Agent replied · 7 June 2023
Hi bints2, Thank you so much for your review , its great to hear that you have had such a good experience with a special shout out to Dean who will be delighted to hear this . We hope you will be very happy in your new home and welcome to the neighbourhood.. All the best Kim, General Manager
5/5
GoogleAbsolutely brilliant service. Very friendly and easy to talk to. Our relationship manager Dean got back to us immediately with any questions we had and went out of his way to accommodate any needs we had. Managed to get everything sorted quickly and efficiently! Thanks!
Agent replied · 7 June 2023
Hi Derry, thanks for taking the time to give us a review we really appreciate it , especially Dean! I am very pleased to hear that you found the service efficient and friendly . All the best Kim , General Manager
5/5
Googlethe team at Get Living for new makers yard have been so helpful, me and my partner have been finding it very difficult to find a place that allows dogs (especially our dog - which is a Rottweiler) The Get living team went above and beyond to help us get a place - it was all very smooth from the communication to the viewings. we look forward to moving in at the end of november!
Agent replied · 7 June 2023
Hi Lauren, Thank you so much for taking the time to give us your review which we really appreciate! I am very pleased to hear everything as gone smoothly for you during your enquiry and viewing process. We look forward to welcoming you to New Maker Yards and hope you will be very happy in your new home . See you soon! Kind Regards Kim, General Manager
5/5
GoogleAbsolutely love it... We want to thank Natalie for her constant support throughout this process! She always replied promptly to our emails (and there were more than a couple) and got back to us super quickly with answers to our million questions. For us, it was really important to feel that we were not alone in this process, and Natalie really went above and beyond!
Agent replied · 7 June 2023
Hi Maria, Great to hear this positive feedback and I will pass on to Natalie who will be delighted , we look forward to welcoming you to New Maker Yards soon ! Kind regards Kim , General Manager
5/5
GoogleWe had the pleasure of being supported by Dean at New Makers Yard. It has been an exceptional experience from the start. Dean is really personable, and he has always strived going for the extra mile for us, including being highly responsive in correspondences and being friendly in the viewing. Our living requirements are complex, but Dean has been fully understanding and ensured that we were fully accommodated. Get Living are really lucky to have such a wonderful representative like Dean!
Agent replied · 7 June 2023
Thanks so much Daniel for this great feedback regarding Dean its great to hear that you have had such a great experience and we look forward to welcoming you to New Maker Yards! Kind Regards Kim , General Manager
5/5
GoogleVery special thanks to Dean! He helped us through the whole process of renting with Get Living. He made it super easy. Highly recommend talking to Dean, he really took into our requirements and catered to them. Can’t wait to move in!
Agent replied · 7 June 2023
Hi Osman, Thank you so much for your review and feedback we really appreciate it and Dean is of course delighted ! We look forward to welcoming you to New Maker Yards and hope you love your new home. Kind regards Kim , General Manager
5/5
GoogleI just wanted to take 5 minutes of my time to offer some serious praise for Cara Alderson at your Newmaker Yard site. Since moving into Our apartment in November here she has been nothing but kind, attention, responsive and extremely helpful. I am unsure whether you have any sort of recognition scheme or bonus scheme that can be offered to her. She certainly deserves it ! We look forward to our future here with continued assistance support from a star like her!
Agent replied · 7 June 2023
Hi Aaron, Many thanks for your Wonderful review. Cara is delighted to hear your thoughts, and we all are glad to hear how much you are enjoying all things New Maker Yards thus far. If there is anything else we can help with, please get in touch. Many thanks, John Hards Head of Relationship Management
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Awards
The Trusted Agent 2026 results for Get Living, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Get Living
Which Get Living office has the most reviews?
London (1 East Park Walk) has the most, with 857 reviews rated 4.4 out of 5, followed by Salford with 380.
Where are the Get Living offices?
The three Get Living offices, by town:
- London (1 East Park Walk): 1 East Park Walk, London, E20 1JL
- London (38 New Kent Road): 38 New Kent Road, Elephant & Castle, London, SE1 6TJ
- Salford: 15 Middlewood Road, Salford, M5 4YW
Has Get Living won any awards?
Yes. In The Trusted Agent 2026 awards, London won Gold and Salford won Trusted Agent.
